Unit 1 BUS604 RANDALL TONIA

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Running head: VIRTUAL TEAMS 1 Unit 1: Intuit Virtual Environment Post University BUS604: Virtual Teams in Real Life Tonia Randall May 7, 2023

INTUIT 2 Executive Summary The company I chose to research is Intuit. I have worked for them for several years and they have a great virtual program. Intuit background in intensive. Products like TurboTax and Credit Karma are just a couple of the personal and commercial financial solutions that Intuit develops for users all around the world. In addition to offering paid volunteer time, staff resource networks like the African Ancestry and Pride networks, backup childcare, fertility benefits, and assistance for children with disabilities, the corporation is dedicated to pay equity. It offers numerous remote job possibilities in the fields of sales, software engineering, design, user experience, accounting, and customer support in addition to virtual internships. The financial technology infrastructure that drives success for the individuals and communities we serve is provided by Intuit. Intuit believes that everyone should have the chance to succeed, and with more than 100 million users of TurboTax, Credit Karma, QuickBooks, and Mailchimp worldwide, we agree.

INTUIT 3 Research a company, locate an appropriate article from reputable source (s), and summarize the interworking of virtual work in the company. Intuit’s goals are to develop an AI-driven expert platform that aids in resolving the most pressing financial problems for our clients. They are giving consumers the confidence they need to make the best decisions for themselves and their families by digitizing the financial services sector. Intuit has worked hard to transform their platform to ensure their customers are satisfied as well as their employees. Intuit has completely transformed the way they work. They have moved to virtual, at home spaces. Although they are virtual, intuit has remain one of the top industries in their field. When the pandemic hit, Intuit acted quickly to transform their platform that supported their employees as they adjusted to the new norm. It was crucial to assist workers in succeeding in their new temporary workspaces. In addition to offering remote technology, Intuit increased wellness perks to better meet the demands of the workforce. The leaders were given the tools they needed to support their teams and develop as leaders. Of course, as time passed, they listened to the staff and modified their strategy. After the pandemic was over, Intuit decided to not return to the traditional way of working. Instead, they embraced the period of change as a way to revamp their workforce and workplace strategy to build a better workspace for their employees. Since the pandemic, Intuit learned a lot. According to the article, 88% of Intuit employees reported working full-time primarily or exclusively from an Intuit site. For the company to determine this strategy, they surveyed 9,800 intuit employees worldwide. What they discovered was that working remotely has many advantages but also some significant drawbacks. The benefits of virtual work were expressed by 90% of those who work virtually expressed gratitude

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INTUIT 4 for the lack of a commute, and 60% said they enjoy the undisturbed time it provides. Only a tiny percentage of employees, about 6%, expressed a willingness to resume full-time on-site employment. However, some employees were struggling with fully working from home. According to the article, 79% expressed feeling isolated and lonely working from home. Numerous people also believed that accomplishing joint work was more challenging. According to the article, 56% of Intuit’s staff members said they missed interacting with one another informally in the corridor. Some even voiced concern that working from home often may threaten Intuit's cherished culture. In the future, Intuit’s poll found that 80% of their employees would prefer a hybrid- workplace model that combines the strength of virtual collaboration with the value of some on- site connection. Notably, only 14% of Intuit employees said they would prefer full-time remote employment. Intuit established the broad strokes of their future of work approach, which was recently presented to our workers, based on the principles they discovered while doing months of research. The following are the key pillars:  Establishing a hybrid working model that will bring together the best of both worlds which includes in person and virtual collaborations.  Reimagining their workplace by evolving their office spaces for co-creating, innovation, and making social connections.  Widen their nets to attract talent by tapping into new geographics to access a diverse range of talent to build a better workforce. Intuit’s strategies have made clear that virtual work is very important and will provide that flexibility for those who desire to do so. It also shows that the majority of their employees will

INTUIT 5 meet, collaborate and work from Inuit’s sites 2-3 days per week. Intuit has decided to give their employees an option to be completely virtual or come onto the sites a few days a week. Conclusion In conclusion, Intuit’s goals are to develop an AI-driven expert platform that aids in resolving the most pressing financial problems for our clients. They are giving consumers the confidence they need to make the best decisions for themselves and their families by digitizing the financial services sector. Intuit has worked hard to transform their platform to ensure their customers are satisfied as well as their employees. Intuit has completely transformed the way they work. They have moved to virtual, at home spaces. Although they are virtual, intuit has remain one of the top industries in their field. Fundamentally, Intuit is doing this to further their global mission. Their ability to provide ground-breaking innovation and consumer happiness is significantly reliant on the talent and well-being of Intuit's staff. Intuit are doing a variety of experiments to guarantee that they learn as they go, so that they can effectively modify both how and where they work in service to the enduring ideas described above.

INTUIT 6 Reference Intuit (2021), Our Workplace of the Future Strategy. Retrieve from: https://www.intuit.com/blog/life-at-intuit/our-workplace-of-the-future-strategy/

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Unit 1 BUS604 RANDALL TONIA

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