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FACTORS INFLUENCING THE IMPLEMENTATION OF SUSTAINABLE PROCUREMENT IN COUNTY GOVERNMENTS; CASE STUDY OF KISUMU COUNTY GOVERNMENT BY LYVIAN AKOTH OSODO 18/06463 A RESEARCH PROJECT SUBMITTED IN PARTIAL FULFILLMENT OF THE REQUIREMENTS FOR THE AWARD OF THE DEGREE OF PROCUREMENT AND LOGISTICS, SCHOOL OF BUSINESS, KCA UNIVERSITY. NOVEMBER, 2023
DECLARATION Student This project is my original work and has not been presented for a degree in any other university. Signature ………………………………………… Date…………………………… Lyvian Akoth Osodo 18/06463 Supervisor This project has been submitted for examination with my approval as University Signature ………………………………………… Date…………………………… Dr. Rose Gathii Lecturer Department of Business, KCA University ii
ACKNOWLEDGEMENT I am grateful to Almighty God for blessing me with good health throughout my college years. I would also like to thank my family for their unwavering support and encouragement. I would also like to express my gratitude and praise to my boss, Dr. Rose Gathii for her support throughout the stages of her research project. iii
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DEDICATION I dedicate this research project to my family and friends. Their support has helped me get this far. iv
CONTENTS DECLARATION ................................................................................................................. ii ACKNOWLEDGEMENT ................................................................................................ iii DEDICATION .................................................................................................................... iv LIST OF ABBREVIATIONS .......................................................................................... viii ABSTRACT ....................................................................................................................... 1 CHAPTER ONE ................................................................................................................. 2 INTRODUCTION ............................................................................................................... 2 1.1 Background of the Study .............................................................................................. 2 1.2 Statement of the Problem ............................................................................................. 2 1.3 Objectives of the Study ................................................................................................. 3 1.3.1 General Objective ...................................................................................................... 3 1.3.2 Specific Objectives ..................................................................................................... 3 1.4 Research Questions ....................................................................................................... 3 1.5 Justification of the Study .............................................................................................. 4 1.6 Significance of the Study .............................................................................................. 4 1.7 Scope of the Study ......................................................................................................... 4 CHAPTER TWO .............................................................................................................. 5 LITERATURE REVIEW ............................................................................................... 5 2.1 Introduction ...................................................................................................... 5 2.2.3 Stakeholder Theory .............................................................................................. 6 2 . 4 Su s t a in a b le p ro cu rem en t Process / Practices ........................................ 7 2.4 Risk Evaluation and Control ................................................................................ 8 2.5 Supplier relationship management ................................................................... 10 2.7 Value for Money ...................................................................................................... 11 2.8 Sustainable procurement and Organizational Performance ....................... 12 v
2.9 Conceptual framework ............................................................................................... 13 Figure 2. 1 Proposed Conceptual Framework ............................................................... 14 CHAPTER THREE ....................................................................................................... 15 RESEARCH METHODOLOGY ................................................................................ 15 3.1 Introduction .................................................................................................... 15 3.2 Research Design .......................................................................................................... 15 3.3 Population of the study ............................................................................................... 15 3.4 Data Collection ............................................................................................................ 16 3.5 Data Analysis ............................................................................................................... 16 CHAPTER FOUR ............................................................................................................. 17 DATA ANALYSIS AND INTERPRETATION OF FINDINGS ................................... 17 4.1 Introduction ................................................................................................................. 17 4.2 Response Rate ............................................................................................................. 17 4.3 Demographic information of the respondents .......................................................... 17 4.3.1 Gender ....................................................................................................................... 17 Table 4.1 Gender ............................................................................................................... 17 4.3.2 Age ............................................................................................................................. 17 4.4 Education level ............................................................................................................ 18 4.6 Influence of cost on implementation of sustainable procurement ................ 19 4.7 Stakeholder ........................................................................................................ 19 Table 4.5 Role of employees in supporting sustainability ............................................. 19 4.7.2 The Degree to which employees support sustainability ........................................ 19 Table 4.6 The degree to which employees support sustainability ................................. 20 4.7.3 Lack of engagement with suppliers as potential barrier in driving forward the sustainability agenda ........................................................................................................ 20 Table 4.7 Lack of engagement with suppliers as potential barrier .............................. 20 4.7.4 To what degree is lack of engagement with suppliers a potential barrier in driving forward the sustainability agenda ...................................................................... 20 vi
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Table 4.8 The degree to which lack of engagement with suppliers is a potential barrier in driving forward the sustainability agenda .................................................... 21 4.8 Government Legislation ................................................................................... 21 Table 4.10 Impact of developing and applying ICT ....................................................... 21 4.9.2 The degree of establishing telecommunication services, internet or innovation devices ................................................................................................................................ 22 Table 4.12 The degree of establishing telecommunication services, internet or innovation devices ............................................................................................................. 22 4.10.1 Influence of cost in the implementation of sustainable procurement ............... 22 4.10.4 Influence of ICT in the implementation of sustainable procurement ............... 23 CHAPTER FIVE .............................................................................................................. 24 SUMMARY, CONCLUSION AND RECOMMEDATIONS ........................................ 24 5.0 Introduction ................................................................................................................. 24 5.1 Summary ...................................................................................................................... 24 5.2 Conclusion ................................................................................................................... 24 5.3 Recommendations ....................................................................................................... 25 5.3.1 Educate and Communicate ..................................................................................... 25 A high-level policy framework for sustainable procurement needs to be developed at all levels of the district. This requires educating senior management, purchasing personnel, product specifies, end users, suppliers, and, in some cases, the general public about sustainability policies and practices. A key part of any communication and education plan is to maintain open lines of communication between procurement staff, end users, and suppliers .......................................................................................... 25 5.3.2 Avoid Conflicts and Clearly Define Contract Terms ............................................ 25 5.4 Suggestions for Further Research ............................................................................. 26 REFERENCES .................................................................................................................. 27 APPENDICES ................................................................................................................... 31 Appendix I: QUESTIONNAIRE PART 1: GENERAL INFORMATION ................... 31 PART 2: STAFF QUESTIONNAIRE ............................................................................. 32 vii
LIST OF ABBREVIATIONS CIPS- Chartered Institute of Procurement& Supply GDP- Gross Domestic Production GNS- Goods, Networks& Services ICT-Information Communication Technology WEEE- Waste Electrical& Electronic Equipment viii
ABSTRACT Procurement has recorded a great success as a competitive tool to many organizations globally. Stakeholders in procurement regularly demand for effective and efficient service delivery. Owing to the liberalization of economies, the business environment has become intricate because of the risk factors dominant in the market, especially within the supply chain. The objective of the study is to determine the factors influencing the implementation of sustainable procurement in the county government of Kisumu. The research methodology was descriptive in nature. A descriptive research design was applied to Kisumu county government employees. This study adopted stratified random sampling technique to select a sample size of 50 respondents. The most important instrument for data collection is a structured questionnaire with open questions. The collected data were analyzed using quantitative methods and processed using descriptive statistical methods, and the results are presented in percentages in figures and tables. 1
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CHAPTER ONE INTRODUCTION 1.1 Background of the Study Wheelen and Hunger (2011) emphasize the critical impact of procurement decisions by county governments on sustainability, credibility, and global influences. Academic and practical interest in how organizations and their suppliers affect the environment, society, and the economy has risen, driven by factors like climate change awareness, stakeholder pressure, and increased transparency (Flynn, 2012; Carroll & Buchholtz, 2014). Poor procurement practices hinder sustainable development and economic growth, with direct links to environmental pollution, habitat loss, and ethical concerns such as child labor and slavery (Crane, Matten, & Spence, 2013). Sustainable procurement, as defined by Rodrik (2014), involves purchasing products or services with reduced effects on human health and the environment. It integrates environmental considerations into procurement decisions, aiming to minimize the government's environmental impact and enhance the efficiency of goods or services procured. Key considerations include energy efficiency, recycled content, water efficiency, and social factors like fair labor practices (Reuter et al., 2010). Kisumu County, situated in western Kenya, serves as a major economic hub with a diverse cultural, agricultural, and natural landscape. The county faces challenges like high poverty levels, inadequate healthcare, and infrastructure gaps but is undergoing significant development, making it a crucial part of Kenya's social and economic landscape. 1.2 Statement of the Problem Scarce resources and economic fluctuations often lead to neglect of sustainable procurement, particularly for indirect spend, as organizations prioritize cost reduction over environmental and social considerations. Budget constraints force procurement officers to fit necessary purchases into predefined budgets, compromising whole life costing, fair trade, and support for small and medium enterprises (Foerstl et al., 2010). Corruption, negligence, and unethical 2
trade practices further complicate procurement in county governments. Emphasis on selecting the lowest bidder has resulted in substandard products and services, as organizations prioritize low prices over quality. Risks associated with upfront costs, waste management, and supplier relationships need better management (Gelderman, Ghijsen, & Brugman, 2006). 1.3 Objectives of the Study 1.3.1 General Objective To determine the factors influencing the implementation of sustainable procurement in the county government of Kisumu. 1.3.2 Specific Objectives i. To determine the influence of cost on the implementation of sustainable procurement in Kisumu County. ii. To determine the influence of stakeholders on the implementation of sustainable procurement in Kisumu County. iii. To determine the influence of government legislation on the implementation of sustainable procurement in Kisumu County. iv. To determine the influence of ICT on the implementation of sustainable procurement in Kisumu County. 1.4 Research Questions i. How does cost influence the implementation of sustainable procurement in Kisumu County? ii. How do stakeholders influence the implementation of sustainable procurement in Kisumu County? 3
iii. What is the influence of government legislation on the implementation of sustainable procurement in Kisumu County? iv. Does the application of ICT influence the implementation of sustainable procurement in Kisumu County? 1.5 Justification of the Study The study benefits the county government of Kisumu by aiding the implementation of sustainable procurement programs, understanding influencing factors, and mitigating barriers. It also educates the public on the global impacts of sourcing decisions. Other counties can learn and implement sustainable procurement, contributing to national development goals. 1.6 Significance of the Study The study can drive positive change within Kisumu County Government by identifying and addressing factors hindering sustainable supply chain practices. It contributes to efficiency, cost reduction, community development, policy development, and knowledge sharing, aligning with sustainable development goals. 1.7 Scope of the Study The study focuses on factors influencing sustainable procurement in Kisumu County, addressing the influence of cost, government legislation, stakeholders, and information communication technology. The geographical scope is Kisumu County, chosen for its recent growth and improvements 4
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CHAPTER TWO LITERATURE REVIEW 2.1 Introduction This chapter focuses on the review of previous studies that had been done by other researchers on factors influencing the implementation of sustainable procurement. It provides conceptual framework and also discusses theories on organizational risk management. 2.2 Theories underpinning the Study The study was anchored on agency theory, stakeholder theory and new institutional economics theory. 2.2.1 Agency Theory According to Ross (1973), who is the main proponent of agency theory, agency relationship arises between two or more parties when one is designated as “the agent” and acts for or on behalf of another party who is designated as the “principal”. Eisenhardt (1989), argued that literature describes the risk sharing problem as one that arises when cooperating parties have different attitudes towards risk. He noted that agency theory broadens the risk sharing literature to include the so called agency problem that occurs when cooperating parties have different goals and divisions of labour. The theory spreads the organizational management to include ownership and control by shareholders and control by management. Moreover, under corporate risk management, it is believed that agency issues have influence on managerial attitudes toward managing risks (Smith and Stulz 1985). This theory explains the disparity of interest between shareholders, management and debt holders because of different levels of their earnings. State officers are agents of the government and their actions or decisions can result to the organization taking too much risk or engage in projects of negative net value hence agency theory implies that defined hedging policies against risks can have great influence on organizational value (Fite and Pfleiderer, 1995). Stakeholder theory addresses the expected costs of financial hardship and loss of goodwill caused by inappropriate risk management practices from the perspective of stakeholders such as governments and customers. (Froot, Scharftein, and Stein, 2013) argue (Smith and Watts, 1992) that regulation is an important element in an organization's financial policy. Therefore, when regulated 5
organizations such as county governments face increased scrutiny and contract costs fall, they are less likely to use derivatives to hedge organizational risks. Agency theory is therefore relevant to this study given the risks posed between the management of Kisumu County Government and the general public who own the resources it controls. 2.2.3 Stakeholder Theory The main proponent of the stakeholder theory, Freeman (1984), describes what managers in respect to relationships with other stakeholders do and what the outcome that arises out of the adherence to stakeholder`s management principles. Bebbington. J. et al (2008), “contends that reputation of the organization is at risk in every day interaction between the organizations and their stakeholders, with risks having many sources such as strategic, operational, compliance and financial hence must be managed in order to improve organizational performance”. Stakeholder theory focuses on the balance of interests of the stakeholders in the organization. For some organizations, especially in service industries, the value of the organization is highly dependent on consumer trust and loyalty. Therefore, a company's risk management practices can lead to expected cost reductions and improve organizational performance (Klimczak, 2005). Therefore, stakeholder theory is relevant to this study because the actions of Kisumu County government managers and how they manage their relationships with various stakeholders will influence their strategies to manage the risks that arise within their organizations. 2.2.4 New Institutional Economics Theory According to Williamson O.E. (2000), a proponent of New Institutional Economics Theory, ``Institutions are very complex, and many of the previous organizational theories lack the scientific ambition to address organizational complexity and risk.'' He pointed out that there should be many useful perspectives in the study of complex institutions. Pluralism therefore promises to solve institutional problems such as risk management. New institutional theory states that an organization's performance is constrained by the risk management practices it employs. (Williamson, 1998). Further, the theory links security with purchase of property hence supports this notion that sustainable procurement can be useful in contracts. Public organisations do not often give top management the opportunity to make corporate investment and financing decisions. Smith and Watts (1992). “Contends that regulation is an 6
important factor an organization should consider while making corporate financing policies”. New Institutional Economics is therefore relevant in this study since it recognizes the complexities and risks within the organization and which affects its performance. 2.3 Procurement Risk Management This is a process of handling risks either by proactively mitigating them or by reactively responding to them (Chopra and Sodhi, 2004). According to Brindley (2004), "Sustainable procurement is the management of procurement risks through coordination or collaboration among the procurement partners so as to ensure profitability and continuity". In consideration of the certainty that not all the environmental factors that affect an organisation can be managed, it will be necessary for an organisation to understand the prevailing information on the basis of which probabilities present is formed in more or less imperfect way. Cousins, (2004) identify financial losses, product quality reduction, loss of goodwill amongst Procurement stakeholders and damages to properties as some of the consequences of ineffective management of risks. Mitchell (1995) suggests that collaborating with suppliers, building partnerships, forming strategic alliances, and developing and evaluating suppliers can help reduce risk. 2 . 4 S us t a in a b le p ro cu rem en t Process / Practices Some organizations have traditionally entrusted managers to manage such risks that face them (Shimpi, 2001). Jorion (2001) posits organizations can succeed if they acknowledge risks and manage them properly. For effective management of risks, the organization`s top management support is paramount. Organizations will therefore be advantaged to establish risk management practices to mitigate various risks facing the organization. According to Kersnar (2009), the formal process of managing risks includes; risk identification, analysis, evaluation and control. 2.3.1 Risk Identification According to Simmons (2000), “Defining business objectives is a risk-taking process because it is difficult to identify potential risks when an organization does not know where it is going. As Kersnar (2009) also points out, the risk identification process should strive to eliminate ambiguity, contradictions, disagreements, and other ambiguities as much as possible. Should. Gates (2006) also points out that internal auditors and department heads. 7
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2.3.2 Risk Analysis After an organization has identified its risks After an organization has identified its risks, the next step in risk management practice is to analyze the organization's risk exposures. According to (Berinato, 2006), risk analysis involves brainstorming sessions and analysis of an organization's strengths, weaknesses, opportunities, and threats to create an effective strategic risk analysis. In an effort for an organization to evaluate the effect of the risks on asset values and economic performance analysis of potential benefits from different risk mitigation efforts and need for risk transfer and financing arrangements will have to be determined (Berinato, 2006). Gates (2006), states that “the next step is to determine risk priorities, both for the company and for the business unit by using a risk mapping technique. This process is done before considering the mitigation of risks resulting from internal controls or other risk mitigation methods such as: insurance, risk avoidance or accepting risk are adopted”. The environment should be considered after mapping the risks with the existing the corporate strategy and those risks that could impede achieving stated goals and objectives. The organization should then decide on what controls are in place that could mitigate the risks and what controls would be needed if they were not yet adopted (Jorion, 2001). 2.3.3 Risk Treatment Risk treatment involves identification of the range of options for treating risk, assessing those options, preparing risk treatment plans and implementing them. Shimmel (2002) asserts that “the options available for the treatment of risks include: to retain / accept the risk; if after controls are put in place, the remaining risk is deemed acceptance to the organisation, the risk can be retained. The likelihood of risk occurring can be reduced by preventive maintenance and compliance programs, supervision and contract conditions”. 2.4 Risk Evaluation and Control According to Gupta (2009), “formal strategy process resemble the risk management process by including a strategic control element whereby organizations are supposed to monitor performance outcomes against intended strategic goal to ensure that corporate activities remain on track”. However, SCRM literature has identified some major SCRM practices adopted by various organisations in the process of mitigating Procurement risks. These include risk management policy, computerized Procurement management system, 8
establishment of a committee to manage risks, enhanced supplier relationship management (supplier appraisal) (Chemoiwo and Karanja 2016; Partida 2015; Cherono and Juma 2014; Yatim 2010). 2.4.1 Risk Management Policy Risk management policy document is an official written policy document which is important in managing risks in the organization in the Procurement, the potential risks in the organization and the strategies to manage them (Bowden, Lane and Martin, 2007). Cherono and Juma (2014) also highlights that risk management policy should include the concepts of risk, the management`s preparedness to manage risks and their responsibility. Furthermore, risk management helps organizations to analyze, treat, evaluate, control and monitor risks within the procurement department (Thun and Hoening, 2008). 2.4.2 Computerized Procurement Management Systems Most organizations are concerned about using computerized procurement management systems to reduce risks that can negatively impact day-to-day operations. (Partida, 2015). According to Varma and Khan (2015), although the use of information and communication technology (ICT) is highly welcomed by organizations, it also brings many ICT risks. According to Varma and Khan (2015), the main computerized procurement systems used to reduce risk within organizations include automatic identification (Auto ID), electronic data interchange (EDI), and enterprise resource planning (ERP) system. Additionally, Kenyan government agencies such as: B. Local Government have implemented the Integrated Financial Management Information System, IFMIS. It is used for risk management (Miheso, 2013). Hence, the objective of computerised Procurement management systems to reduce risks in the Procurement. 2.4.3 Risk Management Committee Risk management committee has become an important part of an organization. The process of involving the organisation`s board of directors in risk management, through the risk management committees, helps in reduction of the organizational risks. Therefore, organisations that have established risk management committees are able to detect and control risks effectively (Yatim, 2010). Audit committees play a big role in managing organizational risks and should be complemented with an established audit department. 9
Therefore, organizations should establish a risk management committee to synergize the overall risk management process and improve organizational performance (Hermanson 2003; Selim and McNamee 1999). 2.5 Supplier relationship management Supplier relationship management improves the management of procurement risks and uncertainties (Lavastre, Gunasekaran, Spalanzani, 2014). Therefore, improving supplier relationship management improves sustainable sourcing and organizational performance. Key elements of supplier relationship management (supplier evaluation) include supplier visits during supplier selection, approval of the supplier list provided to the purchasing department to ensure supplier qualification, and typically delivery performance. This is a supplier evaluation conducted when evaluating. ISO certification of suppliers (Chemoiwo and Karanja, 2016). 2.6 Organizational Performance Organizational performance is multidisciplinary and is highly influenced by many variables and theories. At the strategic level, organizational performance is based on organizational theory, systems theory, and contingency theory. Organizational theory focuses on the organization as a whole and its structure (Jones, 1995). The dominant management paradigm is the dominant way of perceiving, thinking and doing things, based on emergency management (Wooton, 1977). Contingency theory of management involves situational analysis and action that integrates various forms of knowledge within an organization into effective management strategies (Tosi and Carroll, 1976). Systems theory resists reductionism and promotes holism (von Bertalanffy, 1973). It focuses on the relationships between parts that combine them to form a whole (Flood and Jackson 1995). Systems theories of organizational performance therefore view organizations and their internal departments as open systems that interact freely with each other and with the environment. According to Tomazevic (2015), most government agencies satisfy customers through timely and efficient operations, providing quality services, increasing employee satisfaction, and improving relationships with stakeholders. I am trying to do so. Performance measurement models should include service delivery, project implementation reviews, value for money, and employee satisfaction as key variables. Boyle (2000) also argues that performance management systems in public organizations focus on his three main perspectives on 10
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performance. H. Performance; price performance ratio. 2.6.1 Service Delivery Service delivery is about knowing and meeting customer expectations and needs. As highlighted in the ``Better Local Government'' report (1996), quality service emphasizes the need to provide quality services using an organization's available resources. Lewis, McCulloch, and Sacks (2016) argued that the best performance indicators for central and local government should have three key characteristics, including accessibility, reliability, and validity. They recognized that government agencies most frequently use service delivery as one of the plausible indicators for measuring performance and incentive-based programs. Lewis, McCulloch, and Sacks (2016) noted that there are reliability and validity concerns associated with using performance as a measure of performance within government organizations. However, improving the quality of service delivery is still considered important primarily to improve the performance of the organizations providing the service (Swar, 2012). 2.7 Value for Money Under “value for money,” organizations are expected to procure assets or provide services that have meaningful value and a reasonable and appropriate cost that can be accepted by resource managers (Boyle, 2000). According to the Local Government Report (1996), it is important to have a proper financial management system that uses funds and resources wisely so that the organization can perform better. Value for money is therefore one of the most popular performance indicators in the public sector. Most public sector organizations currently focus on measuring economic performance, including: B. Accountability for results and value for money created significant change in the community (Green and Dalton, 2016). In an environment of numerous public sector reforms and renewed government commitment to improving performance, most government agencies are struggling to achieve and maintain economic sustainability that ensures value for money as a performance benchmark. To achieve this goal, we are actively pursuing multiple revenue generation strategies. 2.7.1 Employee Satisfaction Human resource management focuses on developing organizational performance indicators from the employee perspective (Boyle, 2000). This requires a closer look at the performance 11
of internal processes and emphasizes the need to motivate employees to achieve organizational outcomes. Additionally, the Better Local Government Report (1996) emphasizes the importance of motivating employees through engagement and training if organizations are to achieve their goals. The limitations of financial performance measurements have led many public sector organizations to pay more attention to non- financial measurements (e.g. Lau, 2012). Therefore, the use of employee performance indicators as non-financial performance measurements is gaining importance in most organizations as it has a significant impact on employee attitudes regarding fairness, job satisfaction, and commitment to the organization. Masu. 2.8 Sustainable procurement and Organizational Performance Research is being conducted on the sustainable sourcing practices that organizations have in place. However, few have attempted to discuss the impact of sustainable sourcing practices on organizational performance. The following global studies related to this study were conducted: Flovian and Constangioara (2004) conducted a study on the impact of purchasing risk on organizational performance in Romania. They found that developing an appropriate SCRM strategy is important to improve organizational performance. They suggested that formal SCRM strategies should be developed at the national level to avoid risk areas. They determined that management needed to implement changes to drive improvements to deliver value to stakeholders, expand and expand capabilities, and manage organizational risk. Sosa, Alcaraz, and Torres (2014) investigated the impact of several risk factors on procurement performance as a case study in Mexico. They considered demand to be an independent factor and stated that it has a direct positive relationship with suppliers, politics, and factors of production. As a result, suppliers influenced flexibility factors, and flexibility had a direct positive relationship with customer service factors. Their results showed that infrastructure factors were independent of other factors assessed. They noted that their study has implications for manufacturing researchers and practitioners by enabling the assessment of risk activities that negatively impact the sourcing performance of Mexican manufacturing export firms. Abdala, Okeidat, and Aqqad (2014) investigated the impact of sustainable procurement on procurement performance in Jordan. They found that internal integration, information sharing, and migration had a significant and positive impact on procurement efficiency performance and procurement effectiveness. However, we find that supplier- customer integration does not affect procurement efficiency or effectiveness. Berg, Knudsen, 12
and Norman (2008) conducted a study in Sweden to evaluate the performance of sustainable procurement programs as a preliminary approach. They argue that in a procurement environment it is more difficult to assess what type and level of risk an organization will undertake, as the amount of risk an organization undertakes will depend on the type of business model in which it operates. I discovered that. What type of risk leadership exists within the organization? They also found that people are very important in the process of risk management in organizations. Therefore, it is important to assess whether people are aware of the procurement context and whether they are using risk management tools and techniques to work with suppliers. Regionally, the following studies attempted to discuss the literature related to this study. Mohamed (2015) conducted a study on sustainable sourcing at his Pharco Pharmaceuticals, an Egyptian pharmaceutical company. He realized that he considered external risks to be more important than internal risks. The investigation also found that the company did not have a clear strategy to mitigate most of its procurement risks. 2.9 Conceptual framework A conceptual framework is based on a broad set of concepts used to explain the perceived existing correlations between the variables under study (Coulthard, 2004). In this study, sustainable procurement performance in County Governments is measured using the dependent variables determinants of procurement performance, socio-demographic factors, stakeholders, project finance, ICT implementation, public procurement, and waste disposal laws. 13
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Intervening Variable Job satisfaction Customer satisfaction Adoption of ICT Accountability Communication Infrastructure Collaboration Stakeholders involvement Top management t Employees Suppliers Community Sustainable Procurement Efficiency Effectiveness Project Financing Inadequate planning Non transparent procurement procedures Poor contract management Public Procurement and disposal Act Public Procurement and Oversight Authority Procurement professionalism Staff Competency Communication skills Cost of unethical Behaviors Training and Experience Figure 2. 1 Proposed Conceptual Framework Independent Variable 14 Moderating Variable Dependent Variable
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CHAPTER THREE RESEARCH METHODOLOGY 3.1 Introduction This chapter presents the research methodology that was used to carry out the study, explaining the selection of the research design, data collection, and how data was analyzed. 3.2 Research Design A case study research design was adopted in this study. According to Yin (1981), “A case study is an empirical inquiry that investigates a contemporary phenomenon within its real-life context, especially when the boundaries between the phenomenon and context are not clearly evident.” “It is a research strategy preferred when "how" or "why" questions are being posed, when the investigator has little control over events, and when the focus is on a contemporary phenomenon within some real-life context.” (Yin, 1981). In this case, it was relevant in achieving the objective of the study since the findings are expected to give insight and an in-depth understanding of sustainable procurement practices put in place and their impacts on organizational performance. 3.3 Population of the study The population of the study comprised all relevant stakeholders involved in the procurement processes within the Kisumu County Government. This includes procurement personnel, government officials responsible for policy development, vendors and suppliers involved in procurement activities with the county, and other key individuals involved in decision-making and implementation related to sustainable procurement practices as shown in table 3.1 below: S / N Department Sample size 15
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o 1 Procurement 17 2 Finance 8 3 Administration 5 4 Audit 3 5 Contractors and Suppliers 10 6 . Information and Technology 7 TOTAL 50 3.4 Data Collection Primary data was collected through questionnaires. Secondary data was also used to check the validity and reliability of the information provided by the respondents. Documents such as budgets, procurement plans, audit reports, organizational charts, were reviewed by the researcher to verify the data provided by the respondents. The same questionnaire was used to obtain data from the two interviewees and check the reliability of the information 3.5 Data Analysis The data contained in the interview guide was analyzed using qualitative analysis. Qualitative analysis is performed using content analysis. This helpede the researcher to observe and get a detailed description of the elements that are the subject of the study. The themes used in the analysis fall into two categories; sustainable procurement practices and organizational performance parameters. The responses obtained from both the Director of Procurement and the Director of Audit was analyzed to identify the sustainable procurement practices implemented by Kisumu County Government and how it impacts its performance. 16
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CHAPTER FOUR DATA ANALYSIS AND INTERPRETATION OF FINDINGS 4.1 Introduction This chapter presents the results for the respondents selected from the Kisumu County Government. Results were presented in table and figure format. This was done in terms of response rates, quantitative and qualitative data analysis, and discussion of research findings and conclusions. 4.2 Response Rate Of the 80 questionnaires distributed, 65 respondents completed the questionnaire, resulting in a response rate of 85%. This is a reliable response rate for data analysis, as Mugenda and Mugenda (2003) point out that a response rate of 70% or higher is good for generalizability. 4.3 Demographic information of the respondents This section provides data on age, gender, education level, employment and work history. 4.3.1 Gender Male were 60% and female were 40% of the respondents, which is due to the fact that men dominate the business field and this is by by the general fact that 17
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most men are the breadwinner of their family. Table 4.1 Gender Category Frequency Percentage Male 12 60.00% Female 8 40.00% Total 20 100% 4.3.2 Age Data shows that most of the employees are over 40 years old, with 10 employees over 40 years old accounting for 50% of all applicants, and 8 employees over 25 years old accounting for 30% of all applicants. The proportion is even lower for those under 25 years of age. Table 4.2 Age Category Frequency Percentage 18-25 years 2 20.00% 26-35 years 4 30.00% 36-40 years 4 30.00% 41-45 years 10 50.00% Totals 20 100% 4.4 Education level According to the data, 75% of respondents have a university degree, 20% of respondents have diploma, and 20% of respondents have a master's degree. Therefore, the researcher concluded that all the respondents were intellectuals and would contribute effectively to the achievement of the research objectives. Table 4.3: Level of education Education Level Frequency Percentage PHD 0 0.00% Masters 4 20.00% Degree 15 75.00% Diploma 1 5.00% Total 20 100% 18
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4.5 Analysis of working experience According to the study, 10% of respondents have been with their organization for 1-2 years. 20% of all respondents said that they had worked for the organization for 3 to 5 years. Thirty of the respondents said they had been with the organization for six to eight years. Meanwhile, 40% of respondents have been with their organization for 9- 10 years. Based on the survey, it can be concluded that the majority of the respondents have been working in the organization for at least 10 years and have sufficient experience. Table 4.4 Analysis of working experience Period Frequency Percentage 1-2 years 1 10.00% 3-5 years 5 20.00% 6-8 years 2 30.00% 9-10 years 4 40.00% Total 12 100% 4.6 Influence of cost on implementation of sustainable procurement. The results showed that most respondents (94%) agreed that sustainability efforts exceed specifications and thereby reduce costs. The study found that 75% of respondents believe that sustainability initiatives reduce the costs of complying with environmental and social regulations and eliminate the costs of limiting the impacts that pollution can cause. I also found that I agree with this idea. When respondents were asked about sustainability efforts to reduce internal costs, 70% of respondents agreed with this fact. 4.7 Stakeholder 4.7.1 Role of employees as stakeholders in the implementation of sustainable procurement . The majority of respondents (80%) answered yes, while 20% disagreed with this statement. This means our employees play a key role in driving sustainability. Table 4.5 Role of employees in supporting sustainability 19
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Participation and impact frequency Percentage Yes 16 80.00% No 4 20.00% Total 20 100% 4.7.2 The Degree to which employees support sustainability The purpose of this research was to investigate the extent to which employees play a key role in promoting sustainability. The majority of respondents (50%) believe that employees play a very important role in supporting sustainability, and 30% of respondents believe that employees play a very important role in supporting sustainability while a minority of 20% who felt that employees could make a small contribution to promoting sustainability. This suggests that employees have an important role to play in promoting sustainability. Table 4.6 The degree to which employees support sustainability Degree frequency Percentage Large extent 10 50.00% Fairly 6 30.00% Little extent 4 20.00% Total 20 100% 4.7.3 Lack of engagement with suppliers as potential barrier in driving forward the sustainability agenda The aim of this study was to find out whether the lack of cooperation with suppliers is a potential obstacle to the further development of the sustainability agenda. The majority of respondents (70%) answered yes, while 30% disagreed with this statement. This means that lack of collaboration with suppliers is a potential barrier to advancing the sustainability agenda. Table 4.7 Lack of engagement with suppliers as potential barrier participation Frequency Percentage Yes 16 70.00% No 4 30.00% Totals 20 100% 20
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4.7.4 To what degree is lack of engagement with suppliers a potential barrier in driving forward the sustainability agenda The majority of respondents (60%) feel that a lack of collaboration with suppliers is a major potential barrier to advancing the sustainability agenda, while 30% of respondents feel that a lack of collaboration is a significant barrier to advancing the sustainability agenda. agenda. A minority of 10% felt that a lack of collaboration with suppliers was to some extent a potential barrier to advancing the sustainability agenda. Therefore, it can be concluded that lack of cooperation with suppliers is a potential barrier to advancing the sustainability agenda. Table 4.8 The degree to which lack of engagement with suppliers is a potential barrier in driving forward the sustainability agenda Degree Frequency Percentage Large extent 10 60.00% Fairly 6 30.00% Little extent 4 10.00% Total 20 100% 4.8 Government Legislation Most respondents (85%) use procurement to help government departments and local governments purchase solutions that contribute to community, environmental, or diversity and equality goals. It turns out that we agree that we can work on it. The survey found that 95% of respondents believe government purchasing power can apply sustainable procurement principles to make a convincing case to those in the private sector who oppose sustainable procurement practices. It turns out that they agree with this idea. When asked whether regulations can create incentives for environmental performance within facilities, respondents answered 80%. 4.9 Impact of developing and applying ICT The majority of respondents (60%) said yes, while 40% disagreed with this statement. This suggests that the development and utilization of ICT can contribute to sustainable procurement. 21
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Table 4.10 Impact of developing and applying ICT Participation and impact Frequency Percentage Yes 14 60.00% No 6 40.00% Total 20 100% 4.9.1 To what degree is developing and applying ICT impacts on sustainable procurement The majority of respondents (60%) believe that the development and use of ICT contributes significantly to achieving sustainable procurement, and 30% of respondents believe that the development and use of ICT contributes significantly to achieving sustainable procurement. Minority of 10% believed that the development and application of ICT would contribute to achieving sustainable procurement. Therefore, it can be concluded that the development and utilization of ICT has a significant impact on sustainable procurement. 4.9.2 The degree of establishing telecommunication services, internet or innovation devices The study aimed to find out whether energy is needed for basic telecommunications services, the internet and innovative devices, and whether material consumption needs to be reduced to achieve sustainable economic growth. The majority of respondents (85%) said yes, while 15% disagreed with this statement. Table 4.12 The degree of establishing telecommunication services, internet or innovation devices Participation Frequency Percentage Yes 25 85.00% No 5 15.00% Total 20 100% 4.10 Findings and Discussions 22
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4.10.1 Influence of cost in the implementation of sustainable procurement Results regarding the cost impact of sustainable procurement practices show that through sustainable initiatives such as product over specification and reducing product demand, internal costs and costs of complying with environmental and social regulations reduce overall costs showed that reduces costs and achieve sustainable procurement. 4.10.2 Influence of stakeholders in the implementation of sustainable procurement As the findings show, stakeholders have a significant impact on sustainable procurement practices. 50% of respondents agreed, 30% said stakeholders play a fair role in sustainable procurement, and 20% said stakeholders have little influence on sustainable procurement. 4.10.3 Influence of government legislation in the implementation of sustainable procurement The results show that there is a positive relationship between government legislation and sustainable procurement. These results demonstrate that government purchasing power can apply sustainable procurement principles to make a convincing case to those in the private sector who oppose sustainable procurement practices, and that government regulation can promote an institution's environmental performance. 4.10.4 Influence of ICT in the implementation of sustainable procurement ICT has an impact on achieving sustainable procurement. Result shows that ICT is extremely important for achieving sustainable procurement in any organization. Telecommunications services, internet and innovation services also have a positive impact on achieving sustainable procurement. 23
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CHAPTER FIVE SUMMARY, CONCLUSION AND RECOMMEDATIONS 5.0 Introduction This chapter provides summary, conclusion, recommendations and suggestions for further research of the research topic. 5.1 Summary The general objective of this study was to identify the factors that influence sustainable procurement practices in the county governments sector. The study was conducted comprehensively and the results regarding the variables were collected and analyzed accordingly. Data collection was primarily done using questionnaires completed by the respondents. The information collected was collected and analyzed one by one. Although some of the information collected through the questionnaire was not conclusive, the useful information was put to good use and the information obtained from it was satisfactory. This study focused on four main areas, which also form the specific objectives of the study. The four main areas included the impact of costs on sustainable procurement, the impact of stakeholders on sustainable procurement, the impact of government legislation on sustainable procurement, and the impact of the application of ICT on sustainable procurement. Each area was examined in detail, demonstrating the direct relationship between costs, stakeholders, government legislation and sustainable procurement, as well as the indirect relationship between ICT and sustainable procurement. It is clear that there is a direct relationship between costs, stakeholders, government legislation and sustainable procurement, and an indirect relationship between ICT and sustainable procurement. 5.2 Conclusion The study found that sustainability efforts reduce costs. Of all respondents, approximately 85% agreed that sustainability efforts reduce over specification. Sustainability analysis allows users to reduce over-specification of many products and services, resulting in lower costs. For many products, sustainability allows investment in more efficient products (lower energy consumption, longer lifespan, lower maintenance costs), replacing increased investment costs with lower operating costs, resulting in lower overall costs. The study concluded that employees have an important role to play in supporting 24
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sustainability and innovation. In addition to training, time, and resources, it specifically requires management involvement. The study also found that a lack of supplier engagement is a potential barrier to advancing the sustainability agenda. Close collaboration between suppliers and counties will help avoid duplication of specification information and improve accuracy. If external champions, such as suppliers, have a narrow focus, this can create barriers to considering a broader approach that covers the full spectrum of sustainable sourcing. This study found that government departments and local governments can use procurement to pursue specific objectives of their choice when purchasing solutions that contribute to community and environmental goals. Sustainable procurement helps local governments save money, improve their economies, and meet their environmental goals. This study also demonstrated that regulation can create incentives for environmental performance within facilities. In the face of major socio-economic and environmental challenges such as globalization and climate change, governments are increasingly concerned with ensuring that actions meet current needs without compromising future needs. The study concluded that insufficient development and application of ICT can exacerbate the world's problems. The study also showed that basic telecommunications services, the Internet, or innovative devices require energy and material consumption that must be reduced to achieve sustainable economic growth; this can be achieved by the ICT sector driving change and innovation, promoting sustainable business practices and effective standardization of its processes. 5.3 Recommendations 5.3.1 Educate and Communicate A high-level policy framework for sustainable procurement needs to be developed at all levels of the district. This requires educating senior management, purchasing personnel, product specifies, end users, suppliers, and, in some cases, the general public about sustainability policies and practices. A key part of any communication and education plan is to maintain open lines of communication between procurement staff, end users, and suppliers. 5.3.2 Avoid Conflicts and Clearly Define Contract Terms If environmental considerations are to be considered in the county's procurement process, the purpose must be directly stated in the subject matter of the proposal. Defining the desired sustainability criteria in advance creates a level of transparency in the process. Procurement 25
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personnel do not need to clarify ambiguity. Rather, the contract itself should work. County procurement regulations should also include provisions that allow for flexibility in sustainable procurement processes. Rather than requiring buyers to select the lowest offer, buyers should be given the opportunity to select the lowest and most economically advantageous offer. Governments should use procurement to address challenges when purchasing solutions that contribute to community and environmental goals, or diversity and equality goals. The ICT sector must drive change and innovation to foster sustainable business practices and effective standardization of processes. 5.4 Suggestions for Further Research The study was satisfactory but not conclusive; hence the researchers suggested some additional areas that can be investigated to shed further light on sustainable procurement as follows. Study should be conducted to identify the factors that influence sustainable procurement in the private sector. A study should also be conducted to identify challenges in improving sustainable procurement in the public sector. Some of the investigated variables have not been investigated in detail, so it is necessary to narrow down to specific variables and surgically investigate them, such as how the use of ICT affects sustainable procurement practices. 26
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REFERENCES Wheelen, T. L., & Hunger, J. D. (2011). Concepts in strategic management and business policy . Pearson Education India. Flynn, N. (2012). Public sector management . Sage Publications. Carroll, A., & Buchholtz, A. (2014). Business and society: Ethics, sustainability, and stakeholder management . Nelson Education. Crane, A., Matten, D., & Spence, L. (2013). Corporate social responsibility in a global context. Mori, K., & Christodoulou, A. (2012). Review of sustainability indices and indicators: Towards a new City Sustainability Index (CSI). Environmental impact assessment review , 32 (1), 94-106. Rodrik, D. (2014). Green industrial policy. Oxford Review of Economic Policy , 30 (3), 469- 491. Reuter, C., Foerstl, K. A. I., Hartmann, E. V. I., & Blome, C. (2010). Sustainable global supplier management: the role of dynamic capabilities in achieving competitive advantage. Journal of Supply Chain Management , 46 (2), 45-63. Tseng, M. L., Tan, R. R., & Siriban-Manalang, A. B. (2013). Sustainable consumption and production for Asia: sustainability through green design and practice. Journal of Cleaner Production , 40 , 1-5. Foerstl, K., Reuter, C., Hartmann, E., & Blome, C. (2010). Managing supplier sustainability risks in a dynamically changing environment—Sustainable supplier management in the chemical industry. Journal of Purchasing and Supply Management , 16 (2), 118-130. Hawkins, T. G., Gravier, M. J., & Powley, E. H. (2011). Public versus private sector procurement ethics and strategy: What each sector can learn from the other. Journal of business ethics , 103 (4), 567-586. Gelderman, C.J., Ghijsen, P.W. and Brugman, M.J. (2006), “Public procurement and EU tendering directives – explaining non-compliance”, International Journal of Public Sector 27
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Management, Vol. 19 No. 7, pp. 702-14 Foerstl, K., Reuter, C., Hartmann, E., & Blome, C. (2010). Managing supplier sustainability risks in a dynamically changing environment—Sustainable supplier management in the chemical industry. Journal of Purchasing and Supply Management , 16 (2), 118-130. Yukl, G. A. (2013). Leadership in organizations . Pearson Education India. Van de Ven, A. H., Ganco, M., & Hinings, C. R. (2013). Returning to the frontier of contingency theory of organizational and institutional designs. The Academy of Management Annals , 7 (1), 393-440. Thompson, J. D. (2017). Organizations in action: Social science bases of administrative theory . Routledge. Naylor, J. C., Pritchard, R. D., & Ilgen, D. R. (2013). A theory of behavior in organizations . Academic Press. Battilana, J., & Lee, M. (2014). Advancing research on hybrid organizing–Insights from the study of social enterprises. The Academy of Management Annals , 8 (1), 397-441. Monczka, R. M., Handfield, R. B., Giunipero, L. C., & Patterson, J. L. (2015). Purchasing and supply chain management . Cengage Learning. Zietsma, C., & Lawrence, T. B. (2010). Institutional work in the transformation of an organizational field: The interplay of boundary work and practice work. Administrative science quarterly , 55 (2), 189-221. Nagle, T. T., & Müller, G. (2017). The strategy and tactics of pricing: A guide to growing more profitably . Roseland, M. (2012). Toward sustainable communities: Solutions for citizens and their governments (Vol. 6). New Society Publishers. Carter, N. (2018). The politics of the environment: Ideas, activism, policy . Cambridge University Press. Wells, P. E. (2013). Business models for sustainability . Edward Elgar Publishing. Pojasek, R. B. (2017). Organizational risk management and sustainability: A practical 28
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step-by- step guide . CRC Press. Mangan, J., Lalwani, C., & Lalwani, C. L. (2016). Global logistics and supply chain management . John Wiley & Sons. Monczka, R. M., Handfield, R. B., Giunipero, L. C., & Patterson, J. L. (2015). Purchasing and supply chain management . Cengage Learning. Perry, M. (2015). Environmental Policy for Business: A Manager's Guide to Smart Regulation . Business Expert Press. Branson, R. (2013). Like a virgin: Secrets they won't teach you at business school . Random House. Gershenfeld, N., Gershenfeld, A., & Cutcher-Gershenfeld, J. (2017). Designing Reality: How to Survive and Thrive in the Third Digital Revolution . Basic Books. McKenna, T. (2015). Art, literature and culture from a marxist perspective . Springer. Waqqas, O., & Bahadur, W. (2010). Corporate Social Responsibility and Corporate Governance for SustainableService Business: A Case Study of Zong (China Mobile Pakistan) and Telenor in Pakistan. Egyedi, T., & Muto, S. (2015). Standards for ICT: a green strategy in a grey sector. In Modern Trends Surrounding Information Technology Standards and Standardization Within Organizations (pp. 125-139). IGI Global. Schilling, M. A. (2010). Strategic management of technological innovation . Tata McGraw- Hill Education. Welford, R. (2016). Corporate environmental management 3: Towards sustainable development . Routledge. Grant, D. B., Wong, C. Y., & Trautrims, A. (2017). Sustainable logistics and supply chain management: principles and practices for sustainable operations and management . Kogan Page Publishers. Dominick, C., Lunney, S., & Lunney, S. R. (2012). The Procurement Game Plan: Winning Strategies and Techniques for Supply Management Professionals . J. Ross Publishing. de Mariz, C. L., Ménard, C., & Abeillé, B. (2014). Public procurement reforms in Africa: 29
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Challenges in institutions and governance . Oxford University Press, USA. Mai-Moulin, T., Dardamanis, A., & Junginger, H. M. (2016). Assessment of Sustainable Lignocellulosic Biomass Potentials from Kenya for export to the European Union 2015 to 2030. Sekaran, U., & Bougie, R. (2016). Research methods for business: A skill building approach . John Wiley & Sons. Denscombe, M. (2014). The good research guide: for small-scale social research projects . McGraw-Hill Education (UK). 30
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APPENDICES Appendix I: QUESTIONNAIRE PART 1: GENERAL INFORMATION a) Gender (a) Male [ ] (b) Female [ ] 2. Age (a) 18-25 years [ ] (b) 26-35 years [ ] (c) 36-40 years [ ] (d) 41-45 years [ ] 3. Marital Status a) Single [ ] c) Divorced [ ] b) separated [ ] d) Married [ ] 4. Managerial level a) senior managers [ ] c) middle managers [ ] b) Junior staff [ ] 5. Highest level of education a) Secondary [ ] b) College [ ] c) University [ ] 6. For how long have you worked at the county government of Kisumu? 31
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a) 1-2years [ ] d) 9-11 years [ ] b) 3-5 years [ ] e) 12 and above [ ] c) 6-8 years [ ] 7. briefly outline your duties in the organization ………………………………………………………………………………………………… ………………………………………………………………………………………………… ……………………… .................................................................................................................. PART 2: STAFF QUESTIONNAIRE PART B: GOVERNMENT LEGISLATION AND ICT 15. Please indicate the extent to which you agree with the following statement on government legislation by ticking the appropriate number against each using the scale given below. 1-Strongly Agree 2-Agree 3-Neutral 4-Disagree 5-Strongly Disagree 1 2 3 4 5 Does government legislation affect sustainable procurement? Government purchasing power can apply sustainable procurement principles to present a persuasive case to those in the private sector resisting sustainable procurement practice. 32
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16. Do you agree with the statement that if we develop and apply ICT badly, it could add to the world’s problems? 17. Does cost affect the sustainable procurement of the County government? Yes [ ] No [ ] TEST ITEMS OPINION SA (5) A (4) N (3) D (2) SD (1) 18. E-Procurement influences cost saving. 19. E-Procurement affects sustainable procurement. 20. Enterprise resource planning influences cost saving. 21. Enterprise resource planning affects sustainable procurement. 22. What are the problems related to ICT when effectively managing sustainable procurement in county government? 33
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