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Jan 9, 2024

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1 | Cyber-Protect, a U.S. company from Silicon Valley, wants to license its cutting-edge cyber security software to banks in Indonesia and Malaysia. The CEO has instructed the company's vice president of licensing to travel to Jakarta and Kuala Lumpur immediately to demonstrate how the software works. The vice president has booked flights and has arrived at the San Francisco airport. However, he has not been allowed to board his flight. The U.S. Customs and Border Security is questioning him about the software on his laptop computer. What is the reason for this examination? a. The laptop computer may contain company trade secrets. b. The software cannot be exported duty free. c. The software is not yet patented and therefore the ability to patent it might be lost by showing it to overseas customers. d. The software could be subject to state department controls and require an export licence. 2 | In which legal system does the following apply: important legal principles are detailed and codified and then used as the starting point for legal analysis. Judges do not have much flexibility in how they can apply the law, but the law is very detailed. a. Civil Law b. Common Law c. Sharia’s Law d. Token Law 3 | Organization A has been selling its consumer products in the U.S. and now wants to enter the European Union (EU) market. Explain why the organization should be aware of the Madrid System?
a. Because if the organization sells products in the EU, it must be aware of all conventions that pertain to the EU. b. So that it can follow the Madrid System's process to register its trademarks in the EU. c. Because Spain is a member of the EU, and Madrid is in Spain. d. In order to protect its copyrights and patents in the EU. 4 | Analyze the difference between corporate social responsibility and business ethics. Which of the following is correct? a. Corporate social responsibility applies to corporations. All businesses can establish codes of ethics. b. Business ethics are concerned with how a business can conduct its operations with integrity. Corporate social responsibility involves a business participating in programs and initiatives to benefit society (rather than focusing solely on profits). c. Corporate social responsibility is broader than business ethics. d. Business ethics and corporate social responsibility are the same thing.
5 | Mina is a Canadian entrepreneur whose small company is planning to export furniture made in Canada by skilled craftspeople. The wood used in the furniture is exclusively sourced from sustainable forestry operations. The workers in Mina's company are all paid living wages and receive excellent benefits. Mina wants to establish a company code of ethics that will stress her personal commitment to corporate social responsibility and sustainability. What stakeholders must Mina engage with to establish an effective code of ethics? a. Local employees, managers, and her human resources team. b. The furniture industry trade association and customs brokers. c. Employees, managers, suppliers, customers, and the community where her furniture plant is located. d. Employees, her human resources team, managers, customers, and suppliers 1 | What is the importance of an international trade practitioner developing intercultural competence? a. To adapt to other cultures’ preferences while remaining true to self. b. To gain a more ethnocentric perspective of the world. c. To find ways to gain advantage in intercultural relationships. d. To develop the ability to perform effectively in other cultures.
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2 | What is intercultural competence? a. The ability to behave appropriately and effectively in another cultural context. b. The ability to see the difference between two cultures in terms of their politics, history, economics, language, education, religion and cultural patterns or orientations. c. The ability to view situations from the perspective of multiple cultures. d. The ability to value one's own culture above those of others, to see the world in light of one's own cultural background and to view one's experience as what is normal and best. 3 | The following bar chart shows the uncertainty avoidance score of four countries. Based on these scores, which country’s tendency is best described in the statements that follow? This culture tends to believe: There should only be as many rules as necessary, i.e. the preference is for fewer rules. If rules are ambiguous or do not work, they should be abandoned or changed. Schedules are flexible and innovation is not seen as threatening. Figure A – Uncertainty Avoidance Score Comparison 82 60 49 13 Hungary Bangladesh New Zealand Jamaica a. Hungary b. Bangladesh c. New Zealand
d. Jamaica 4 | In preparation to host a business delegation from Vietnam, you have learned that Vietnamese are likely to express opinions and requests using phrases such as, “If it’s all right with you...?” and “I’d like to suggest...” What kind of communication preference does that indicate? a. Feminine b. Masculine c. High context d. Low context 5 | An American company is negotiating a contract and potential partnership with a German company. The American negotiating team is looking to build a long-term relationship with the German team. When meeting to negotiate the contract, the American team members referred to everyone by their first names, took off their jackets and rolled up their sleeves when sitting down, shared personal anecdotes and asked non-work related questions to the German team. These actions were aimed to build an open and friendly relationship. The German team was surprised and confused by this laid-back attitude and questioned why the American team was being disrespectful and whether it was serious about the contract. The German team is now re-thinking its partnership with this American company. Based on the above information, which cultural element affected these negotiations? a. Risk taking b. Personal style c. Team organization d. Emotionalism
1. On a business trip to Brazil, Mark Wolpert, the sales manager for Aqua Electric Inc., a U.S.-based power company, had several meetings with executives from Braz-Power S.A. During each meeting all of Mark’s suggestions for joint venture projects together were quickly rebuffed as being far too risky. His suggestions were based on similar projects his company had undertaken in other countries, but his hosts seemed to be overly concerned about project unknowns even though these preliminary meetings were only intended to be exploratory in nature. Which aspect of Hofstede’s model of cultural dimensions would probably be most important to consider in this situation? A. Masculinity vs. Femininity B. Long Term vs. Short Term Orientation C. Uncertainty Avoidance D. Power Distance Ans. C. Uncertainty Avoidance 2. In Hofstede’s model of cultural dimensions, which dimension represents a culture’s preference for achievement, heroism, assertiveness and material rewards for success, as compared to a preference for cooperation, caring for others and quality of life? A. Achievement vs Caring B. Rewards vs Quality of Life C. Assertiveness vs Cooperation D. Masculinity vs. Femininity
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Ans. D. Masculinity vs. Femininity 3. In Hofstede’s model of cultural dimensions, what is the Power Distance dimension? A. This dimension deals with the fact that individuals in cultures do not all have equal access to government leaders. B. This dimension deals with the fact that individuals in cultures are not equal and considers the attitude that the people have towards inequalities. C. This dimension deals with the fact that individuals in cultures are separated geographically and may have unequal access to resources (e.g. power, water) D. This dimension deals with the fact that individuals in cultures have different attitudes towards natural resources (e.g. power, water) Ans. B. This dimension deals with the fact that individuals in cultures are not equal and considers the attitude that the people have towards inequalities. 4. When discussing culture and its importance in international business, it is important to understand the difference between cultural generalizations, which can be helpful, and cultural stereotypes, which we should try to avoid. What is the difference between the two? A. Cultural generalizations refer to groups of people, whereas cultural stereotypes refer to individuals. B. Cultural generalizations are observations of patterns that exist at the group level. Whereas when people assume a statement is true of all members of a culture, it becomes a cultural stereotype. C. Cultural stereotype are observations of patterns that exist at the group level. Whereas when people assume a statement is true of all members of a culture, it becomes a cultural generalization.
D. Cultural stereotypes are negative attributes that are present in all members of a culture. Whereas cultural generalizations refer to both negative and positive attributes that are present in all members of a culture. Ans. B. Cultural generalizations are observations of patterns that exist at the group level. Whereas when people assume a statement is true of all members of a culture, it becomes a cultural stereotype. 5. In Hofstede’s model of cultural dimensions, which dimension describes the degree of interdependence a culture maintains among its members? A. Individualism vs. Collectivism B. Dependent vs Codependent C. Selfish vs Generous D. Personal vs Charitable Ans. A. Individualism vs. Collectivism 1. In which legal system does the following apply: law is based on case laws that are determined through the judicial system; and, the method of setting law based on the reliance of previous judicial decisions is known as the doctrine of precedent? Common Law Sharia’s Law Token Law Civil Law 2. Which of the following is the method for customs valuation used under the WTO? Value for goods method
Shipped goods method Transaction value method Tariff value method 3. Which entity emerged from the General Agreement on Tariffs and Trade, was formally established in 1995 to serve as the primary global international organization dealing with the rules of trade between nations, ensures that trade flows smoothly, predictably and freely, and has its headquarters in Geneva, Switzerland? ICC WTCA GATT WTO 4. Which agreement does the following refer to: was reached in the Netherlands in 1995 to implement export controls that control categories of goods and technologies that may constitute some form of weapon; was established to contribute to regional and international security and stability by promoting transparency and greater responsibility in transfers of conventional arms and dual-use goods and technologies; and, the countries involved agreed to ensure that transfers of these items do not contribute to the development or enhancement of military capabilities that undermine goals of international safety and security? The Vienna Treaty Hague/Visby Rules The Paris Convention
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The Wassenaar Arrangement 5. Countries generally have tariffs (taxes on imports and exports); and will list the different schedules of duty applicable on all imports into the country, as well as any goods that are duty-free. Generally, tariffs are applied "ad valorem"; what does this mean? By adding value Based on the value of the goods By adding the tariff to the duty Only on value-added goods
1. Whistle-stop Microbrew is a small brewing company located in Vancouver, Canada that has already established successful ongoing exports to three countries in Asia by using a well positioned agent in each country. Which of the following is an accurate summary of the services typically provided by an agent? a. Overcome local language barriers, familiar with business culture, buy and resell goods to major customers b. Overcome local language barriers, familiar with the local business culture, make purchases on behalf of major customers c. Overcome local language barriers, familiar with the local business culture, make sales to major customers, arrange local financing for buyers d. Overcome local language barriers, familiar with the local business culture, make sales to major customers, liaise with clients regarding sales orders 2. Faraway Feeds Ltd., a supplier of animal feed, has just had a meeting with a potential agent in Taiwan. The person they interviewed is from Taiwan, and he is energetic, speaks perfect English and already represents 14 other reputable companies from Europe and North America (none of which are competitors to Faraway). What is most likely the greatest area of concern that should be considered for this potential agent? a. The agent may not be trustworthy b. The agent might not be a good salesperson c. The agent may be too busy with other clients d. The agent may lack sector knowledge 3. It is often a good sign if a potential agent, in a new market your company is considering, has top-tier organizations in his/her portfolio. What other method can be used to further verify a potential agent's capabilities? a. Contact the International Chamber of Commerce b. Contact existing principals of the agent c. Contact the World Trade Center headquarters d. Contact former employers of the agent 4. What is the best way to determine the normal or typical rate of commission to be paid to an agent (in a specific industry) in a foreign country? a. Contact the International Chamber of Commerce b. Contact other exporting organizations already in that market
c. Contact local banks in that market d. Contact the local chamber of commerce 5. ALXCO is an exporting company that is selling products to a distributor that they have selected as an exclusive partner in a foreign market. Their distributor is in a typical distribution agreement and, as such, is responsible for selling the products and taking care of after-sales services. How should ALXCO gather information on customer acceptance and any product refinements that might be needed? a. ALXCO should hire a market research firm in that market b. ALXCO should ask the distributor to provide that information c. ALXCO should organize focus groups with customers in that market d. ALXCO should contact customers directly for feedback 6. Normally a distributor in a foreign market can repackage, relabel or reposition products as it wishes. However, this loss of control by an exporter is not always desirable. What are the best steps for an exporter to take to prevent a distributor from doing these things? a. Sell small quantities at a time and monitor the distributor's actions closely b. Offer the distributor territorial exclusivity in an agreement that also requires collaboration for the positioning and marketing of the product c. Find two distributors that are close to one another and ask each of them to regularly check on the other d. Avoid any distributor that wants to repackage, relabel or reposition products 6. Holistic Health Inc. is a North American company that produces a range of health supplements for customers in Canada and the U.S. The company has recently started selling products to a distributor in Europe. They selected the company as an exclusive partner for all of the EU, and they have followed the distributor's guidance for labels and other regulatory requirements. If their distributor is responsible for selling the products in the EU, will the company still be responsible for product-related liability? a. No, because their distributor will automatically assume all responsibility for product-related liability within the EU b. No, because only EU based companies can be named in EU product liability lawsuits
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c. No, because product-related liability always falls on the last company in the supply chain d. Yes, because anyone in the supply chain can be named in a product related liability lawsuit 8. An exporting company based in Mexico has plans to enter France, as a new export market and has a longer-term goal of expanding to other countries within the European Union (EU). The company has located a distributor that appears to be well positioned in France, but the distributor has only limited experience distributing to other parts of the EU. During the discussions for a distribution agreement, the distributor asked for exclusive territorial rights for all of the EU arguing that it is now a single territory. Provided there are no legal restrictions on territorial allocations within the EU, what is most likely the best way for the exporter to proceed? a. Give the distributor exclusive rights to all of the European Union b. Give the distributor exclusive rights to France only c. Give the distributor exclusive rights to France with a plan to incrementally add other EU countries based on proven performance d. Do not give exclusive rights for any territory, since this is never good practice 9. Whole Seafood LLC is a North American exporter of bulk, unprocessed frozen fish. The company specializes in securing "bycatch" from fishing vessels (i.e. underutilized species which are not the intended catch). Mainly the company sells its mix of products to seafood processing companies in Asia where they are used in a wide range of processed products. The company has been approached by a trading house that specializes in distribution in Central and South America. The trading house wants to buy and resell products in their target markets without a long-term agreement and with no restrictions on the customers they might choose to pursue. Is this arrangement likely to be acceptable to Whole Seafood LLC? a. No, a company should never sell to a trading house without first establishing a long-term distribution agreement b. No, selling to a trading house will damage Whole Seafood LLC's reputation c. No, a trading house should only be used when a company has no exporting expertise at all d. Yes, since this is not a branded product and not a market where Whole Seafood LLC is currently selling, it will likely be acceptable 10.Garmap GPS Inc. is a Canadian supplier of geospatial positioning hardware and software that can be easily added to handheld equipment, applications and websites. The company has been awarded patents on its hardware in Canada, the U.S. and the EU. The company also has proprietary software that has a distinct advantage over its competitors. Currently the company has customers in Canada and the United States, but it is
experiencing cashflow issues because it has expanded its workforce rapidly. Recently they were approached by an entrepreneur in the UK, who wants to open an office in London under the name Garmap GPS PLC to serve the EU market. Could a franchise relationship be used for this purpose? a. No, because franchises can only be used for restaurants and other branded chains where the company has significant brand recognition and an existing roster of successful satellite operations b. No, franchises require a significant investment of cash by the franchisor so it would not be a workable market entry strategy in this situation c. No, because the company does not have EU registered intellectual property protection on its software so a franchise relationship would not be possible d. Yes, a franchise agreement would generate positive cashflow for Garmap GPS Inc. and would allow the company to earn a revenue stream from their EU patents 11.SOS Array S.A. is a company based in Brazil that makes a full line of emergency locator beacons for those who are working and/or located in remote areas. The company has recently been awarded United States patents on several devices and intends to enter the U.S. market. Could a licensing relationship be used for this purpose? a. No because licensing does not apply to patents b. No, because SOS Array S.A. would need to be located in the United States to have a license agreement in the United States c. No because licensing only transfers usage rights d. Yes, a licensing agreement with a distributor in the United States could work 12.Which of the following is an important franchisor activity in a typical franchise agreement? a. Making regular scheduled payments to the franchisee b. Funding the start up effort by the franchisee c. Monitoring compliance d. All of the above 13.Which of the following sequences best describes the negotiation process that is recommended for an international partnership agreement? a. (1) Define Objectives for Business Relationship; (2) Assemble a Negotiating Team; (3) Establish Trust; (4) Establish the Business Framework; (5) Establish the Legal Framework b. (1) Assemble a Negotiating Team; (2) Establish Trust; (3) Establish the Business Framework; (4) Define Objectives for Business Relationship; (5) Establish the Legal Framework c. (1) Define Objectives for Business Relationship; (2) Establish the Business Framework; (3) Assemble a Negotiating Team; (4) Establish Trust; (5) Establish the Legal Framework
d. (1) Establish Trust; (2) Assemble a Negotiating Team; (3) Establish the Legal Framework; (4) Define Objectives for Business Relationship; (5) Establish the Business Framework 18 - Whistle-stop Microbrew is a small brewing company located in Vancouver, Canada that has already established successful ongoing exports to three countries in Asia by using a well-positioned agent in each country. Which of the following is an accurate summary of the services typically provided by an agent? a. Overcome local language barriers, familiar with business culture, buy and resell goods to major customers b. Overcome local language barriers, familiar with the local business culture, make purchases on behalf of major customers c. Overcome local language barriers, familiar with the local business culture, make sales to major customers, arrange local financing for buyers d. Overcome local language barriers, familiar with the local business culture, make sales to major customers, liaise with clients regarding sales orders 19 - Which entity emerged from the General Agreement on Tariffs and Trade, was formally established in 1995 to serve as the primary global international organization dealing with the rules of trade between nations, ensures that trade flows smoothly, predictably and freely, and has its headquarters in Geneva, Switzerland? a. GATT b. WTO c. WTCA d. ICC
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20 - Many countries maintain quotas and other regulations that discriminate against foreign products to protect their domestic manufacturers. What are these restrictions called? a. Anti-competitive regulations b. Restrictive foreign rules c. Non-tariff barriers d. Protective domestic actions Speciality Microchips, Inc is a company specializing in high-tech avionics components, used both in civil aviation and for military purposes. Which aspect of international trade requirements will Speciality Microchips need to consider to ensure its ability to legally fulfill customer orders? - The Hague/Visby Rules - The Wassenaar Arrangement - Sanitary and phytosanitary regulations - Customs tariffs WI is a Canadian-based exporter of complex components for military equipment. It uses a vast network of international distributors for its international sales, relying on them completely for in-market activities, including after-sales support. After a series of high profile defence procurement scandals in several countries, involving allegations of corruption and bribery. WI senior management wants to review its international business activities. What should WI do in order to grow and expand its business? - Stop doing business in those countries where the incidents happened - Verify that all distributors abide by local in-market laws and customs regarding business dealings - Ensure that distribution abide by local in-market as well as Canadian laws - Establish a performance-based bonus for all distributors who secure new contracts. If market wages are low in the target market for export goods, what is one strategy that can be used to overcome this market entry barrier? - Invest in production in Greenfield facilities - Reposition the product or service as a luxury item - Enter the target market for a short-term venture only - Partner with an organization in the target market
1. When discussing culture and its importance in international business, it is important to understand the difference between cultural generalizations, which can be helpful, and cultural stereotypes, which we should try to avoid. What is the difference between the two? a. Cultural generalizations are observations of patterns that exist at the group level. Whereas when people assume a statement is true of all members of a culture, it becomes a cultural stereotype. b. Cultural stereotype are observations of patterns that exist at the group level. Whereas when people assume a statement is true of all members of a culture, it becomes a cultural generalization. c. Cultural stereotypes are negative attributes that are present in all members of a culture. Whereas cultural generalizations refer to both negative and positive attributes that are present in all members of a culture. d. Cultural generalizations refer to groups of people, whereas cultural stereotypes refer to individuals. 2. In Hofstede's model of cultural dimensions, which dimension describes the degree of interdependence a culture maintains among its members? a. Dependent vs Codependent b. Individualism vs. Collectivism c. Personal vs Charitable d. Selfish vs Generous 3. In Hofstede's model of cultural dimensions, what is the Power Distance dimension? a. This dimension deals with the fact that individuals in cultures do not all have equal access to government leaders b. This dimension deals with the fact that individuals in cultures are not equal and considers the attitude that the people have towards inequalities. c. This dimension deals with the fact that individuals in cultures are separated geographically and may have unequal access to resources (e.g. power, water) d. This dimension deals with the fact that individuals in cultures have different attitudes towards natural resources (e.g. power, water) 4. In Hofstede's model of cultural dimensions, which dimension represents a culture's preference for achievement, heroism, assertiveness and material rewards for success, as compared to a preference for cooperation, caring for others and quality of life? a. Assertiveness vs Cooperation b. Masculinity vs. Femininity c. Achievement vs Caring d. Material Rewards vs Quality of Life
5. On a business trip to Brazil, Mark Wolpert, the sales manager for Aqua Electric Inc., a U.S.-based power company, had several meetings with executives from Braz-Power S.A. During each meeting all of Mark's suggestions for joint venture projects together were quickly rebuffed as being far too risky. His suggestions were based on similar projects his company had undertaken in other countries, but his hosts seemed to be overly concerned about project unknowns even though these preliminary meetings were only intended to be exploratory in nature. Which aspect of Hofstede's model of cultural dimensions would probably be most important to consider in this situation? a. Power Distance b. Masculinity vs. Femininity c. Uncertainty Avoidance d. Long Term vs. Short Term Orientation 7. In Meyer's cultural model, what is the difference between low-context and high-context communication? a. In low-context cultures people generally prefer to speak directly. In highcontext cultures the way things are said is more meaningful than the words in the message. b. In high-context cultures people generally prefer to speak directly. In low- context cultures the way things are said is more meaningful than the words in the message. c. In low-context cultures nuance is highly important. In high-context cultures people are more straight forward. d. In high-context cultures silence is not tolerated. In low-context cultures silence is used frequently in conversation. 8. In Meyer's cultural model, how do cultures differ when it comes to persuasion? a. Some cultures treat persuasion as an offensive threat, whereas other cultures believe that persuasion is an important aspect of negotiation b. Some cultures consider persuasion to be rude, whereas other cultures consider it to be an important part of relationship building c. People from applications-first cultures generally want to understand the "why" behind a task before they move to action. Principles-first cultures tend to focus more on the "how" (to the point, then describe the why). d. People from principles-first cultures generally want to understand the "why" behind a task before they move to action. Applications-first cultures tend to focus more on the "how" (to the point, then describe the why). 8. In Meyer's cultural model, how do cultures differ on decision making?
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a. Some cultures prefer logical decision-making, whereas other cultures prefer a more emotional, heart-felt approach b. Some cultures prefer collaborative decision-making, whereas other cultures prefer a more independent approach c. Some cultures prefer consensual decision-making, whereas other cultures prefer a top-down approach d. Some cultures prefer fast decision-making, whereas other cultures prefer a slower more methodical approach 9. In Meyer's cultural model, which aspect of the cultural map considers the fact that some cultures have people in positions of authority who are conditioned to think they are no better, no smarter and no more important than anyone else; whereas in other cultures, people in positions of authority or with many years of service are given more respect and privileges? a. Leading b. Power c. Authoritarianism d. Subservience In the Four Corners of a Contract, ________________means each party must receive something of value from the other. * a. Offer b. Acceptance c. Consideration d. Legal intention 2.In preparation to host a business delegation from Vietnam, you have learned that Vietnamese are likely to express opinions and requests using phrases such as, "If it's all right with you...?" and "I'd like to suggest..." What kind of communication preference does that indicate? * a. Feminine b. Masculine c. High context d. Low context
3.In a society where students feel free to disagree with their professor in class. These students are most likely living in _________ cultural environment. * a. An Individualist b. A Collectivist c. A Feminine d. All of The Above 4.You are managing a local team in China. How do you respond to the fact that after several weeks in your role nobody in the team seems able to make eye contact with you? * a. You are worried that the team don't trust or respect you as they can't look you firmly in the eye. b. You aren't concerned as you know that in China firm eye contact is not expected and is seen as inappropriate between managers and their teams. c. You think that perhaps there is a language issue and the team is embarrassed that they don't understand everything you say. d. You are worried that the team are not happy to work with you 5. Cyber-Protect, a U.S. company from Silicon Valley, wants to license its cutting-edge cyber security software to banks in Indonesia and Malaysia. The CEO has instructed the company's vice president of licensing to travel to Jakarta and Kuala Lumpur immediately to demonstrate how the software works. The vice president has booked flights and has arrived at the San Francisco airport. However, he has not been allowed to board his flight. The U.S. Customs and Border Security is questioning him about the software on his laptop computer. What is the reason for this examination? * a. The laptop computer may contain company trade secrets. b. The software cannot be exported duty free. c. The software is not yet patented and therefore the ability to patent it might be lost by showing it to overseas customers. d. The software could be subject to state department controls and require an export licence. 6. In which of the Contractual Disputes settlement methods parties are bound to the decision made? * a. Mediation b. Arbitration c. Litigation d. Both a and c e. Both b and c 7. Par Lance is an Australian software company that develops specialized training software for Japanese and Arabic translators. The software is designed for businesses that need to complete formal negotiations. Not only does the software help translators practice their skills, it also provides
cultural competency training. While it has been established in the domestic market for six years, Par Lance is negotiating a licensing agreement of the product to a large multinational client, Syarikat Co., in Singapore. Which licensing agreement risks does Par Lance need to investigate? * a. How to register IP right for software in Singapore. b. Should the agreement be licensed in Singapore. c. What are the product liability issues in Singapore. d. How to protect its trade secrets from theft. e. a, b, and c f. All of the above 8. Organization A has been selling its consumer products in the U.S. and now wants to enter the European Union (EU) market. Explain why the organization should be aware of the Madrid System? * a. Because if the organization sells products in the EU, it must be aware of all conventions that pertain to the EU. b. So that it can follow the Madrid System's process to register its trademarks in the EU. c. Because Spain is a member of the EU, and Madrid is in Spain. d. In order to protect its copyrights and patents in the EU. 9. Which of the followings is/are within Eligible Goods covered under The UN Convention on Contracts for the International Sale of Goods (CISG)? * a. Household Goods b. Industrial Machineries c. Good bought by Auction. d. Stocks and shares 10.Imagine that you are conducting research before developing a code of conduct for your organization, which of the following/following you would include as compliance- based standards? * a) All employees must comply with all laws, rules and regulations b) All workers shall be at least the local minimum legal working age c) Suppliers must comply with all applicable environmental laws and regulations. d) All suppliers and subcontractors to fully comply with its Code of Conduct. e) a, b, and c f) All of the above 11. A Canadian company has import goods from a country that is not listed under any trade agreement, under which of the following Tariff treatment the goods would be treated? * a. MFN b. GPT c. GT d. PT
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12. According to Hofstede's Model, when a country is categorized as a highly collectivist culture, it can be concluded this country is also? * a. A Low-Power-Distance Culture b. A High-Context Communication Culture c. A High-Power-Distance Culture d. Both b & c 13. You travel to China to meet with representatives of a company to whom your organization is considering outsourcing the manufacturing of a new product. Why it is important for you to develop your intercultural competence? * a. To adapt to other cultures' preferences while remaining true to self b. To gain a more ethnocentric perspective of the world c. To develop the ability to perform effectively in other cultures d. To find ways to gain advantage in intercultural relationships 14. You travel to China to meet with representatives of a company to whom your organization is considering outsourcing the manufacturing of a new product. You sent out agendas in advance, but find when you arrive at several meeting locations that the meeting has either been cancelled or that no one has read the agenda. You are getting frustrated, but do not want to offend anyone. What are some ideas you might try to accomplish the goals of your trip without harming your relationship with that organization? * A. Do not worry about saying or doing the wrong thing. B. Call the company representatives the day before the meeting to confirm it is still on. C. Be prepared to spend time on relationship building. D. Relax and remain flexible E. Both b and c F. b, c, and d G. All of the above 15. Mina is a Canadian entrepreneur whose small company is planning to export furniture made in Canada by skilled craftspeople. The wood used in the furniture is exclusively sourced from sustainable forestry operations. The workers in Mina's company are all paid living wages and receive excellent benefits. Mina wants to establish a company code of ethics that will stress her personal commitment to corporate social responsibility and sustainability. What stakeholders must Mina engage with to establish an effective code of ethics? * a. Local employees, managers, and her human resources team. b. The furniture industry trade association and customs brokers. C. Employees, managers, suppliers, customers, and the community where her furniture plant is located.
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d. Employees, her human resources team, managers, customers, and suppliers 16. Assume that one of your colleagues is embarking on his first professional international assignment, what one piece of advice would you give to him/her? * A. Be yourself and remain true to your own values and principles. When you are working internationally it's important to be authentic as it can be very stressful to try to be someone you're not. B. Do everything you can to learn the local language and become fluent. You will only understand how people operate if you speak their language. C. Be aware that your new colleagues may work differently to how we do and be ready to adapt your usual style. D. All of the above 17. A local contractor has bid on your project to build a new wing of your office. Although all of the staff has had the anti-corruption training, the staff has not insisted that the local contractor include a statement of his willingness to abide by your organization's anti-corruption program and has openly discussed his family connections to senior government officials as part of his qualifications. Assume that your organization has included the Red Flags as part of its code of ethics and anti-corruption policy. Which of the following red flags that apply to this situation? * a. Partner or agent is related to foreign official. b. Partner, subcontractor or agent declines to promise not to violate FCPA. c. Industry has a reputation for corruption. d. Both a and b e. All the above 18. In Bid Rigging, _______________ occurs when one or more competitors who otherwise would be expected to bid, or who have previously bid, agree to refrain from bidding or withdraw a previously submitted bid so that the designated winning competitor's bid will be accepted. * a. Cover Bidding b. Bid Rotation c. Bid Suppression d. Market allocation 19. Analyze the difference between corporate social responsibility and business ethics. Which of the following is correct? * a. Corporate social responsibility applies to corporations. All businesses can establish codes of ethics.
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b. Business ethics are concerned with how a business conducts its operations and chooses integrity over short-term profits. Corporate social responsibility involves a business giving back to the community through charitable giving. C. Corporate social responsibility is broader than business ethics. d. Business ethics and corporate social responsibility are the same thing. 20. _____________ is highly valued in a collectivist culture than an individualist culture. * a. an orderly society b. personal freedom c. individual rights d. all of the above 21. Correctly match the following words in their proper pairing respectively: Invention, Trademark, Creative Work, Formula * A. Patent, Copyright, Source of Goods, Trade Secret B. Patent, Source of Goods, Copyright, Trade Secret C. Trade Secret, Copyright, Source of Goods, Patent D. Source of Goods, Patent, Copyright, Trade Secret 22. Tariffs levied on imported goods to offset financial assistance made by a government or government agency to producers of these goods in the exporting country are called? * A. Anti-Dumping Duties B. Countervailing Duties C. SIMA D. Anti-Competitive Duties 23. A dominant firm in mobile industry demands customers to deal only with the stores designated by the firm to restrict competition. This is an example of? * A. Division of Market B. Cover Bidding C. Abuse of dominance D. Bid Suppression 24. Contrast how businesspeople in China and the U.S. follow contractual obligations. What is a principal difference? * A. China is a communist system, and the U.S. has a free market capitalist system. B. China and the U.S. have different cultural values and practices which affect how they do business. C. The Chinese do not like forming contracts by email whereas the Americans use email to create contracts.
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D. U.S. businesspeople insist on strict adherence to contractual duties whereas Chinese businesspeople may ignore contractual provisions in favour of building a long-term relationship. 25. An American company is negotiating a contract and potential partnership with a German company. The American negotiating team is looking to build a long-term relationship with the German team. When meeting to negotiate the contract, the American team members referred to everyone by their first names, took off their jackets and rolled up their sleeves when sitting down, shared personal anecdotes, and asked non-work-related questions to the German team. These actions were aimed to build an open and friendly relationship. The German team was surprised and confused by this laid-back attitude and questioned why the American team was being disrespectful and whether it was serious about the contract. The German team is now re- thinking its partnership with this American company. Based on the above information, which cultural element affected these negotiations? * A. Risk taking B. Personal style C. Team organization D. Emotionalism
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