Law Offices of Alice Black
1000 Rouge Court
Friendly, New Washington 00065
(202) 653-8612 ● Fax: (202) 654-8613
www.blacklegalgroup.com
Via States of New America Postal Service
Mr. Terry Spear
President/Owner
Inki Appliances Company
1001 Maple Drive
Friendly, NW 00065
Re: Demand for refund, repair, or replacement for Nuur Microwave
Dear Terry Spear,
Our legal services has been retained by Mrs. Martha Tatum in regards to her purchase of a
defective product purchased at Inki Appliances, which is owned by you, Terry Spear. The
transaction took place on November 22, 2019 for a total of $312.50. After a week of purchase,
the Nuur Microwave stopped working but after returning to Inki Appliances, she was denied any
sort of compensation. She asks that you either refund, repair, or replace said Nuur Microwave.
According to New Washington statutes, Section 50-102-314, our client Mrs. Tatum is legally
entitled to a refund. The statutory law provides “a warranty that the goods shall be merchantable
is implied…if the seller is a merchant with respect to the goods of that kind”. Since you are a
merchant and Mrs. Tatum did not misuse the microwave in any such way to cause it to stop
working, you are responsible for these damages.
In Smith v. Appliance City, the New Washington Supreme Court ruled that the seller (You) has
three options when an implied warranty is reached: refund the purchase price to the buyer
(Tatum), repair the merchandise (Nuur Microwave) or replace the merchandise (Nuur
Microwave).
We encourage you to act in good faith to either refund, repair, or replace the Nuur Microwave
Mrs. Tatum had purchased from your store. If you do not meet these demands, we will have no
choice but to file a civil court claim against you.
Thank you for your time.
Sincerely,
Alice Black
Attorney at Law
