SITXWHS007 Student Assessment Tasks

Training for Knowledge & Livelihood (TKL college) ABN: 97 619 537 692 RTO Code: 45509 CRICOS Provider Code: 03770M Suite 707, Level 7 159-175 Church Street, Westfield Shopping Centre, Parramatta, NSW 2150 P 02 8677 3602 Email: Info@tkl.edu.au www.tkl.edu.au Information for Student:  This assessment is to be completed according to the instructions given below in this document.  Should you not answer the tasks correctly, you will be given feedback on the results and gaps in knowledge. You will be entitled to one (1) resubmit in showing your competence with this unit.  If you are not sure about any aspect of this assessment, please ask for clarification from your assessor.  Please refer to the College re-submission and re-sit policy for more information.  If you have questions and other concerns that may affect your performance in the Assessment, please inform the assessor immediately.  This is an Open book assessment which you will do in your own time but complete in the time designated by your assessor. Remember, that it must be your own work and if you use other sources then you must reference these appropriately.  This is Individual Assessments. Once you have completed the assessment, please upload the softcopy of the Assessment into TKL Moodle. SITXWHS007 Student Assessment Tasks V1.0 | 3

Training for Knowledge & Livelihood (TKL college) ABN: 97 619 537 692 RTO Code: 45509 CRICOS Provider Code: 03770M Suite 707, Level 7 159-175 Church Street, Westfield Shopping Centre, Parramatta, NSW 2150 P 02 8677 3602 Email: Info@tkl.edu.au www.tkl.edu.au Welcome to the Student Assessment Tasks for SITXWHS007 Implement and monitor work health and safety practices . These tasks have been designed to help you demonstrate the skills and knowledge that you have learnt during your course. Please ensure that you read the instructions provided with these tasks carefully. Assessment for this unit For you to be assessed as competent, you must successfully complete two assessment tasks:  Assessment Task 1: Knowledge questions – You must answer all questions correctly.  Assessment Task 2: WHS project – You are required to implement and monitor a range of WHS activities. SITXWHS007 Student Assessment Tasks V1.0 | 6

Training for Knowledge & Livelihood (TKL college) ABN: 97 619 537 692 RTO Code: 45509 CRICOS Provider Code: 03770M Suite 707, Level 7 159-175 Church Street, Westfield Shopping Centre, Parramatta, NSW 2150 P 02 8677 3602 Email: Info@tkl.edu.au www.tkl.edu.au  Utilise the resources available to you to ensure a secure environment.  Ensure that individuals are informed about any potential risks.  Assess your tolerance for risk and take necessary steps to minimise it. 4. List three reasons businesses are required to consult with the workforce on WHS matters. Consulting with workers on WHS matters is crucial for businesses for three main reasons:  Minimize unnecessary spending on areas such as health and safety.  Ensure minimal legal complications and demonstrate ethical business practices.  Improved staff retention rates. 5. Name the four occasions when employers are required by WHS legislation to consult with the workforce.  Distinguishing between decision-making and risk-taking is crucial.  Creating work environments that are contemporary and enjoyable  Ensuring that all resumes are current and accurate.  Offering advice on enhancing the well-being and security of employees 6. Identify who the employers are required to consult with regarding WHS issues. The employers are required to consult with regarding WHS issues are:  Sharing information  Consulting with other duty holders  Keeping records. 7. Complete the box below by briefly explaining how each option operates to enable effective consultation on WHS issues. SITXWHS007 Student Assessment Tasks V1.0 | 9

Training for Knowledge & Livelihood (TKL college) ABN: 97 619 537 692 RTO Code: 45509 CRICOS Provider Code: 03770M Suite 707, Level 7 159-175 Church Street, Westfield Shopping Centre, Parramatta, NSW 2150 P 02 8677 3602 Email: Info@tkl.edu.au www.tkl.edu.au 8. Explain the role and responsibilities of health and safety representatives. In your answer, also discuss requirements in regards to how they are appointed. The roles and tasks of health and safety representatives are outlined below:  Engage in regular work in your preferred field to actively contribute to it. Having a thorough grasp of this can assist you in positioning yourself for advancement within your field.  Demonstrate your commitment to health and safety by obtaining a certification or successfully finishing a training course.  One way to evaluate an employee's skills and demonstrate your commitment to their success is by actively seeking out new opportunities for them. 9. Identify three obligations an employer has to their health and safety representative. Employers have three main duties to their health and safety representatives:  Training: to gain a deeper understanding of the programme and how it works. Supporting an employee can be advantageous.  Our objective is to ensure that employees have easy and clear access to information regarding the safety and health of their job.  Preventing and handling emergencies: In addition to implementing preventive safety measures, it is crucial for businesses to develop strategies to effectively handle emergency situations. 10. List three roles and responsibilities of workplace Health and Safety Representatives.  Providing access to risk and hazard information.  Monitoring health and safety protocols within the organisation.  The team will thoroughly explore concerns about safety and health. 11. List five occasions that WHS hazard identification would need to take place. SITXWHS007 Student Assessment Tasks V1.0 | 12

Training for Knowledge & Livelihood (TKL college) ABN: 97 619 537 692 RTO Code: 45509 CRICOS Provider Code: 03770M Suite 707, Level 7 159-175 Church Street, Westfield Shopping Centre, Parramatta, NSW 2150 P 02 8677 3602 Email: Info@tkl.edu.au www.tkl.edu.au Implementing better safety measures can help raise workplace morale and make employees feel more secure and less stressed out. 19. Describe three employee responsibilities in relation to participating in established WHS practices and training. Ensure that your work area is free from any potential dangers. Assist in acquiring the knowledge and abilities necessary to achieve your own objectives. Follow all sensible instructions. 20. Identify ten possible ramifications for employers who fail to observe OHS or WHS laws and Code of Practice (COPs).  Have a health and safety duty.  Fail to comply with that duty  The failure puts a person at risk for fatalities, severe injuries, or illnesses.  Legal complications.  Accident and injuries in the work place.  Workplace shutdown.  Loss of business  Penalties  Imprisonment  Lawsuits 21. List the comprehensive details of the Safe Work Australia Model Code of Practice ‘Hazardous manual tasks’.  This sample code of practice covers various topics.  Identifying potentially hazardous manual labour.  Identifying the potential causes of musculoskeletal problems  Minimizing or eliminating such risks.  Physical strength and manual dexterity are essential in nearly all occupations. It is crucial to assess and manage the risks associated with physical labou SITXWHS007 Student Assessment Tasks V1.0 | 15

Training for Knowledge & Livelihood (TKL college) ABN: 97 619 537 692 RTO Code: 45509 CRICOS Provider Code: 03770M Suite 707, Level 7 159-175 Church Street, Westfield Shopping Centre, Parramatta, NSW 2150 P 02 8677 3602 Email: Info@tkl.edu.au www.tkl.edu.au  A patient was given an incorrect referral.  A patient was given an incorrect appointment. 29. Why do WHS statistics need to be reviewed and reported on? Regularly reviewing and reporting workplace health and safety (WHS) statistics can help inform decisions that impact the company's long-term performance. These statistics are current, precise, and pertinent. In addition, it assists in identifying worrisome health and safety patterns, enabling continuous enhancement of WHS management 30. Discuss how the following are used when developing monitoring reports and making recommendations for change:  agendas for and minutes of meetings These are typically prepared ahead of the meeting to ensure that all participants come prepared and to guide the discussion.  committee members Work together to make decisions and be accountable for the outcomes.  consultation decisions and follow-up actions Considering the potential outcomes of decisions made after careful consideration, assuming they are actually implemented.  consultation processes Stakeholders can provide valuable advice to the business regarding its immediate surroundings.  diaries of meetings The business's data and records are regularly updated for optimal efficiency. .  WHS information provided to personnel Having a solid understanding of workplace health and safety education can greatly enhance teamwork and contribute to the success of new projects. By increasing workers' awareness of potential threats, it enables them to be more proactive in mitigating risks.  risk controls When creating a report, they help anticipate possible problems.  safe work practices They assist clients in identifying potential risks and concern 31. Identify three reasons there is a need for workplaces to establish and maintain records regarding risk assessments including risk control actions that have been implemented. SITXWHS007 Student Assessment Tasks V1.0 | 18

Training for Knowledge & Livelihood (TKL college) ABN: 97 619 537 692 RTO Code: 45509 CRICOS Provider Code: 03770M Suite 707, Level 7 159-175 Church Street, Westfield Shopping Centre, Parramatta, NSW 2150 P 02 8677 3602 Email: Info@tkl.edu.au www.tkl.edu.au Question 18 Question 19 Question 20 Question 21 Question 22 Question 23 Question 24 Question 25 Question 26 Question 27 Question 28 Question 29 Question 30 Question 31 Question 32 Question 33 Assessor Feedback: Assessor name: Assessor signature and Date: SITXWHS007 Student Assessment Tasks V1.0 | 21

Training for Knowledge & Livelihood (TKL college) ABN: 97 619 537 692 RTO Code: 45509 CRICOS Provider Code: 03770M Suite 707, Level 7 159-175 Church Street, Westfield Shopping Centre, Parramatta, NSW 2150 P 02 8677 3602 Email: Info@tkl.edu.au www.tkl.edu.au Assessment Task 2: WHS Project Information for students Tasks required for this unit This unit of competency requires that you:  implement and monitor adherence to workplace health, safety and security procedures in three of the following real or simulated situations: o evacuation of staff and customers o security management of cash, documents, equipment, keys or people o risk assessment and reporting o handling chemicals and hazardous substances o hazard identification and reporting o incident and accident reporting  coordinate consultative processes for managing the above workplace health, safety and security issues  coordinate risk assessments, health, safety and security training, and the maintenance of records relating to above situations  monitor the effectiveness of health, safety and security procedures for the above situations and identify: o required adjustments o staff training needs  apply management practices that must be implemented for compliance with state or territory WHS legislation during above situations. Instructions for how you will complete these requirements are included below. SITXWHS007 Student Assessment Tasks V1.0 | 22

Training for Knowledge & Livelihood (TKL college) ABN: 97 619 537 692 RTO Code: 45509 CRICOS Provider Code: 03770M Suite 707, Level 7 159-175 Church Street, Westfield Shopping Centre, Parramatta, NSW 2150 P 02 8677 3602 Email: Info@tkl.edu.au www.tkl.edu.au Activities Complete the following activities. Carefully read the following information. You are to assume that you are the manager of a café or food business called the Blue Healer Café. You will make use of the Blue Healer Café documentation included in the student resources folder along with the WHS Policy and Procedures from the WHSMS for the training kitchen of your RTO for this assessment. As the manager, it is your responsibility to implement and monitor the work health and safety practices of the employees (your classmates). What do I need to demonstrate? During this task, you will be required to demonstrate a range of the skills and knowledge that you have developed during your course. These include:  Provide information on health, safety and security by ensuring that you: o Explain relevant health, safety and security information to personnel. o Make all current health, safety and security information readily accessible to staff.  Monitor safe work practices by: o Monitoring ongoing compliance with safe work practices. o Take prompt action to address non-compliance with procedures and safe work practices. o Monitor day-to-day effectiveness of health, safety and security practices in maintaining the health, safety and security of personnel.  Coordinate consultative arrangements for the management of health, safety and security issues by ensuring that you: o Provide opportunities for staff members to contribute their views on health, safety and security management practices. o Resolving or referring issues raised through health, safety and security consultation to the appropriate person.  Implement and monitor procedures for identifying hazards, and assessing and controlling risks by: o Scheduled hazard identification activities, ensuring hazards are identified at times designated by legislation. SITXWHS007 Student Assessment Tasks V1.0 | 23

Training for Knowledge & Livelihood (TKL college) ABN: 97 619 537 692 RTO Code: 45509 CRICOS Provider Code: 03770M Suite 707, Level 7 159-175 Church Street, Westfield Shopping Centre, Parramatta, NSW 2150 P 02 8677 3602 Email: Info@tkl.edu.au www.tkl.edu.au o Identify any hazards on an ongoing basis during own day-to-day workplace operations. o React to reports of hazards by other workers, and coordinate and participate in risk assessments. o Implementing risk control methods or refer to appropriate person if control is outside scope of responsibility. o Monitoring effectiveness of control measures, promptly identify any inadequacies, and resolve or report them to the appropriate person.  Coordinate health, safety and security training through: o Identifying health, safety and security training needs. o Make arrangements for fulfilling training needs. o Monitoring the effectiveness of training and make required adjustments.  Maintain health, safety and security records and reports by ensuring that you: o Complete health, safety and security records and reports accurately and legibly and store according to organisational and legal requirements. o Use data and reports to provide reliable and timely input into the management of workplace health, safety and security. How will I provide evidence? Your assessor will provide you with templates and administration documents to complete each activity. You will find some detailed information about providing evidence; this will include:  the WHS handouts x 3 (Activity 3)  a Hazard Inspection Checklist for meeting room (Activity 4)  a WHS Management Report (Activity 6)  a Risk Management Report (Activity 6)  an updated Workplace Health, Safety and Security Action Plan (Activity 6)  a WHS Training Report (Activity 8)  a completed Hazard Identification Checklist for the kitchen (Activity 9)  a Hazardous Incidents Register (Activity 9)  a WHS email report to owner. You will need to complete each activity and submit the completed templates and tasks at the end of each step. SITXWHS007 Student Assessment Tasks V1.0 | 24

Training for Knowledge & Livelihood (TKL college) ABN: 97 619 537 692 RTO Code: 45509 CRICOS Provider Code: 03770M Suite 707, Level 7 159-175 Church Street, Westfield Shopping Centre, Parramatta, NSW 2150 P 02 8677 3602 Email: Info@tkl.edu.au www.tkl.edu.au Tips for completing your WHS Project  Read through this assessment and each of the WHS Project activities before you get started and make sure you understand what you need to do. If you are unsure, speak to your assessor and/or supervisor.  Stay up to date!  Stay in touch with your assessor. Ask questions, raise issues, check in, communicate. Most importantly, ask for help if you are having trouble! 1. Review key documents from the WHSMS and set up folders. You now need to review some key documents as preparation for the next steps:  Workplace Health, Safety and Security Action Plan  The relevant WHS Policy and Procedures for the kitchen  WHS Administration Policy  The evacuation plan including posters and signs. Make the assumption that items 1, 2 and 5 of the action plan have already been completed. Prepare to undertake action items 3, 4 and 6 of the action plan by preparing a briefing session for staff that will ensure these items are completed. Set up folder systems on your local drive on your computer as outlined in the WHS Administration Policy and add the relevant soft copy documents to this. You will be using this folder system throughout this assessment. 2. Develop WHS informative handouts for staff. You are required to develop three health and safety information handouts, which are to be provided to, and discussed with, your team at a WHS briefing. SITXWHS007 Student Assessment Tasks V1.0 | 25

Training for Knowledge & Livelihood (TKL college) ABN: 97 619 537 692 RTO Code: 45509 CRICOS Provider Code: 03770M Suite 707, Level 7 159-175 Church Street, Westfield Shopping Centre, Parramatta, NSW 2150 P 02 8677 3602 Email: Info@tkl.edu.au www.tkl.edu.au Read the requirements for each of the handouts below and then conduct research using the Internet to identify the information needed for each of the handouts and include information from the kitchen’s WHS Policy and Procedures, and reference this as required in your handouts. The format and style for the handouts are as follows:  Create clear and concise one (1) page handouts using computer software. You can develop these in any program available to you such as Word, Publisher or other design program – but Word is fine for this purpose.  Use simple and clear language that takes into account social and cultural diversity. For, example, use simple English and avoid informal language or slang.  Use appropriately sized fonts and present well-formatted, grammatically correct information.  Ensure that the handouts you create use the same layout, font, colours and style so they are consistent in their approach. You will be required to present the handouts that you have developed at a WHS briefing session soon. Print one copy of each handout for the training session but save soft copies to your WHS filing system on your device. Submit a copy of each handout to your assessor prior to the meeting. Handout 1: Legislation The purpose of this handout is to clearly and simply explain important information about legislation. Your handout should:  Explain the purpose of Work Health and Safety legislation, including the function of a WHS Act, WHS regulation and Code of Practice To ensure the ongoing safety of all employees and visitors to Blue Healer's facilities, strict adherence to occupational health and safety rules is required. The end result is a workplace that prioritises safety and minimises the risk of accidents. Implementing measures and policies that prioritise the safety of all parties involved, including employees, contractors, visitors, and bystanders, is essential.  Provide an overview of WHS legislation including name of Act, regulations and examples of code of practice relevant to your state/territory. The WHS laws in Australia were developed using model WHS legislation as a basis. Having more detailed regulations could be beneficial in addressing specific risks and hazards, such as noise pollution and the safe handling of dangerous goods. In addition, they offer guidance on implementing the model WHS legislation. Most codes of practice provide useful guidance for meeting the health and safety requirements of model WHS laws and regulations. Here SITXWHS007 Student Assessment Tasks V1.0 | 26

Training for Knowledge & Livelihood (TKL college) ABN: 97 619 537 692 RTO Code: 45509 CRICOS Provider Code: 03770M Suite 707, Level 7 159-175 Church Street, Westfield Shopping Centre, Parramatta, NSW 2150 P 02 8677 3602 Email: Info@tkl.edu.au www.tkl.edu.au are a few examples of such standards of behavior  First aid in the work place  Managing electric risk in the work place.  Hazardous manual task.  Outline key roles and responsibilities under WHS legislation. As a responsible professional, it is crucial to prioritise the well-being and safety of all employees in the workplace. Additionally, providing a safe means of transportation for workers to and from work is an important responsibility. Ensuring employee comfort is a top priority, with ample amenities provided. Additionally, appropriate clothing and safety equipment are always worn when necessary.  Include at least 3 references for further sources of useful information. It is the responsibility of every worker to ensure their own well-being and safety on the job. Avoid endangering others or obstructing their work. An intricately crafted strategy for managing such risks is established at the company. Handout 2: Identifying hazards and risk control in the café The purpose of this handout is to provide information about identifying hazards and risk control, and procedures for dealing with hazards in the environment. You should briefly explain the process of identifying hazards and risk control and provide 5 common examples of hazards that may occur in the kitchen environment based on data from your research about the most common ones Include information about how employees can complete an incident report and the investigation process undertaken by the business. Choose one of the common hazards that you have identified and include a simple step-by-step procedure for dealing with that hazard (risk control), using diagrams to illustrate each step where possible. Your handout should also address and explain the hierarchy of control and how it is to be used in the workplace. Your handout should also cover and clarify the hierarchy of control and its application in the workplace. The objective of conducting a risk assessment is to identify potential hazards and protective measures. These steps are part of the process: SITXWHS007 Student Assessment Tasks V1.0 | 27

Training for Knowledge & Livelihood (TKL college) ABN: 97 619 537 692 RTO Code: 45509 CRICOS Provider Code: 03770M Suite 707, Level 7 159-175 Church Street, Westfield Shopping Centre, Parramatta, NSW 2150 P 02 8677 3602 Email: Info@tkl.edu.au www.tkl.edu.au Identifying potential risks and risk factors through threat assessment is crucial. Researching and evaluating potential dangers: It is crucial to thoroughly analyse and assess potential risks. Whenever feasible, strive to minimise risks to the greatest extent possible. If that isn't feasible, then come up with plans to minimise their influence. Here are five common examples of hazards that can occur in the kitchen environment:  Expert knife skills  Accidents caused by slipping, tripping, and falling,  Potential risks of fire and electric hazards  Dealing with an unfortunate case of food poisoning. Employees are expected to promptly report any unexpected incidents that occur while on the job to their supervisors or the relevant department within the organisation. Along with the time, place, and details of the occurrence, the report should offer a thorough description of what transpired. It is important to include the identities of any individuals involved in the incident or who witnessed it in the report. Be aware of the potential risks of electric shock and fire hazards. Here are the steps and procedures to address this risk:  Avoid running wires under carpets or rugs, and make sure they are not left hanging across the floor.  Use multiple outlets instead of relying on a single one.  Always use a light bulb with the appropriate wattage for the lamp or fixture.  Never immerse electrical cords or plugs in water.  Keep your hands dry and away from electrical components. Handout 3: WHS Consultation The purpose of this handout is to explain the requirements for WHS consultation under legislation and to indicate how the business communicates WHS legislation and consults with staff as indicated in the organisation’s WHS policy and procedure. You should also explain why it is important for a business to conduct WHS communication and consultation. Include the details of the college’s WHS representative or committee. Effective communication and active participation are crucial for fostering a positive and secure work environment. Here are a few reasons why WHS communication sessions are crucial: SITXWHS007 Student Assessment Tasks V1.0 | 28

Training for Knowledge & Livelihood (TKL college) ABN: 97 619 537 692 RTO Code: 45509 CRICOS Provider Code: 03770M Suite 707, Level 7 159-175 Church Street, Westfield Shopping Centre, Parramatta, NSW 2150 P 02 8677 3602 Email: Info@tkl.edu.au www.tkl.edu.au Implementing WHS communication and consultation can help companies save money on worker compensation, accident management, and other related expenditures Increase efficiency: Workers can significantly improve their time and effort savings. Minimize workplace injuries: Taking this step could help reduce the number of injuries sustained on the job. Ensure compliance: Adhering to WHS regulations is crucial to avoid fines and other consequences. Establishing a secure work environment: This could be a positive move towards fulfilling the worldwide requirement to create a safer society. 3. Conduct a hazard inspection of the meeting room. In the next activity step, you will run your WHS briefing session. In line with procedure, and as outlined in action item 6, you are required to conduct a hazard inspection using the relevant form from the WHSMS. Your assessor will set up the room prior to you conducting the inspection. Complete the checklist in full using a pen and make sure it is accurate and legible. You will also be required to record recommended corrective actions as well as future risk control measures. You will be assessed on whether you have correctly identified the hazards and suitable corrective actions and risk control measures. When you have identified a hazard, implement procedures to control the risks involved. Give a verbal commentary on what you are doing, so your assessor can follow the thinking behind your actions. In particular, your commentary should demonstrate how you are using the hierarchy of control to determine the best procedures to implement. Submit your completed Hazard Identification Checklist to the assessor before the next step. Meeting Room Hazard Inspection Checklist – Blue Healer Cafe Item Comments Recommended What action should SITXWHS007 Student Assessment Tasks V1.0 | 29

Training for Knowledge & Livelihood (TKL college) ABN: 97 619 537 692 RTO Code: 45509 CRICOS Provider Code: 03770M Suite 707, Level 7 159-175 Church Street, Westfield Shopping Centre, Parramatta, NSW 2150 P 02 8677 3602 Email: Info@tkl.edu.au www.tkl.edu.au immediate action be taken to make sure this action does not happen in the future? Is the floor space free of debris? The floor is clean and free of any litter. You are expected to meet performance standards on a regular basis, just as you are right now. The ultimate leader never schedules a meeting until the conference room is immaculate. Is the area clear of electrical lead/network cables? The floor is surrounded by cables. Handling cords and maintaining electrical and lighting equipment is crucial for ensuring their safe use. When the cable is inserted, it is better shielded from potential dangers. Are waste paper bins free of hazardous materials e.g. broken glass? Kindly use only paper garbage cans without any chemicals, thank you. We must conduct a more comprehensive examination of your identification documents before allowing you access to the premises. To ensure employees are aware of this, it is advisable to display a warning sign. Is there sufficient ventilation? There is no issue with the airflow, no. Opening windows and doors allows for the entry of natural light and air. It would be wise to consider increasing the number of windows and doors to enhance the flow of natural light and fresh air. Are entrances and exits safe and uncluttered? NA Not really Not interested. Is all machinery, equipment and material in safe working order and positioned safely? The furniture is showing signs of wear and tear Changing the furniture is essential if we want to impress the client team. The worker can choose a comfortable position to discuss the project. Are there any sources of excessive noise? No, there is a peaceful culture. There should be no changes moving forward. The team members must assume responsibility for the meeting independently. It SITXWHS007 Student Assessment Tasks V1.0 | 30

Training for Knowledge & Livelihood (TKL college) ABN: 97 619 537 692 RTO Code: 45509 CRICOS Provider Code: 03770M Suite 707, Level 7 159-175 Church Street, Westfield Shopping Centre, Parramatta, NSW 2150 P 02 8677 3602 Email: Info@tkl.edu.au www.tkl.edu.au enhances the atmosphere of the space. Signed: Date of inspection: SITXWHS007 Student Assessment Tasks V1.0 | 31

Training for Knowledge & Livelihood (TKL college) ABN: 97 619 537 692 RTO Code: 45509 CRICOS Provider Code: 03770M Suite 707, Level 7 159-175 Church Street, Westfield Shopping Centre, Parramatta, NSW 2150 P 02 8677 3602 Email: Info@tkl.edu.au www.tkl.edu.au Risk Assessment Risk description Likelihood Impact Priority Preventative Action/Contingency Plan Equipped with the expertise to navigate the exit strategy. Placement in a correctional institution or transfer to a larger institution. High likely Ways to break free. Lacking the necessary qualifications to oversee the project. It can be quite challenging for employees to handle multiple roles simultaneously. moderate Likely We are currently developing a training and knowledge strategy for this project. Unregulated electric appliances Employees face a potential risk of electric shock. Moderate occasion able The corporation shows no concern for the potential harm to workers from wiring equipment. This requires immediate attention. Inadequate handling of files and records. Within this project, employees are beginning to question their areas of responsibility. moderate frequent It is important to organise all the folders and files based on the project itself. Therefore, it would be wise to consider publishing the paper. SITXWHS007 Student Assessment Tasks V1.0 | 32

Training for Knowledge & Livelihood (TKL college) ABN: 97 619 537 692 RTO Code: 45509 CRICOS Provider Code: 03770M Suite 707, Level 7 159-175 Church Street, Westfield Shopping Centre, Parramatta, NSW 2150 P 02 8677 3602 Email: Info@tkl.edu.au www.tkl.edu.au Risk rating 4. Conduct a WHS briefing session and induction to the new WHSMS. It’s time to deliver your staff briefing. At the briefing you are required to:  Introduce and explain the WHS procedures and information on safe work practices for the kitchen including the location of policies, templates and forms as well as the location of the first aid kit onsite.  Introduce and summarise the handouts you created and let staff know you will be emailing these out and they will also be located on the intranet as part of the WHSMS.  Conduct a brief training session on correctly completing a hazard inspection SITXWHS007 Student Assessment Tasks V1.0 | 33

Training for Knowledge & Livelihood (TKL college) ABN: 97 619 537 692 RTO Code: 45509 CRICOS Provider Code: 03770M Suite 707, Level 7 159-175 Church Street, Westfield Shopping Centre, Parramatta, NSW 2150 P 02 8677 3602 Email: Info@tkl.edu.au www.tkl.edu.au checklist for the kitchen This briefing should go for about 20-30 minutes and will be delivered to your assessor and two other people. Ask staff members about their WHS training requirements that they would like to see happen now and in the future. Encourage discussion among the team members about the training that could be relevant for the staff of the case study café or the actual business you are basing this assessment on. During the presentation, demonstrate effective communication skills including:  speaking clearly and concisely  using non-verbal communication to assist with understanding  asking questions to identify required information  responding to questions as required  using active listening techniques to confirm your audience’s understanding. WHS Briefing session Ensuring a safe and healthy workplace for everyone involved, including workers, customers, and suppliers, is the main goal of WHS. Responsibility and commitment of the organization.  Consistently ensuring the proper maintenance of essential equipment to ensure its optimal functionality  Minimizing or significantly reducing potential risks.  Employees should be provided with proper personal protective equipment (PPE), closely supervised, and given safety education.  Taking regular breaks from work.  Implementing and ensuring compliance with preventive measures Reporting  Throughout the year, various concerns regarding workplace health and safety were addressed, taking into account the perspectives of staff, customers, and suppliers.  It is necessary to regularly document potential risks. 5. WHS and Risk Management reporting. Immediately after the meeting, write a management report for the owner outlining SITXWHS007 Student Assessment Tasks V1.0 | 34

Training for Knowledge & Livelihood (TKL college) ABN: 97 619 537 692 RTO Code: 45509 CRICOS Provider Code: 03770M Suite 707, Level 7 159-175 Church Street, Westfield Shopping Centre, Parramatta, NSW 2150 P 02 8677 3602 Email: Info@tkl.edu.au www.tkl.edu.au what took place at the meeting along with the training suggestions from staff and what you believe will be best to focus on immediately and for the future. Include the relevant data gathered from the meeting and identify any non-compliance with procedure and outline the actions you are going to take immediately to address this. Use the WHS Management Report Template as a guide and complete all sections. Add these actions to the Action Plan with clear dates and time for this to proceed (consult with your assessor when this training can take place and use that date and time in your report). Ensure you also mark other items you have addressed as completed. Complete risk management reporting and risk assessment for the proposed training activities – current and future. Use Risk Management Plan Template as a guide and complete all sections. Submit the following to your assessor:  WHS Management Report  Risk Management Plan  Updated Action Plan. File these documents in your WHS folder system on your device. WHS Management Report Template Summary of WHS briefing Outline what took place at the meeting along with the training suggestions from staff and what you believe will be best to focus on immediately and for the future. With the assistance of WHS, businesses can access precise, thorough, and current data to inform decisions that have long-term implications for their performance. The report provides business executives with the necessary information to thoroughly investigate WHS. Training options Provide a range of options for the immediate term and future. Include how coaching and mentoring can be used along with formal training programs for employees in safe work practice. Employees can gain a more comprehensive grasp of their legal obligations through training. It has the potential to help employees identify risks and implement preventative measures. Maybe this will inspire individuals to work with greater intelligence and effectiveness. Providing guidance and support SITXWHS007 Student Assessment Tasks V1.0 | 35

Training for Knowledge & Livelihood (TKL college) ABN: 97 619 537 692 RTO Code: 45509 CRICOS Provider Code: 03770M Suite 707, Level 7 159-175 Church Street, Westfield Shopping Centre, Parramatta, NSW 2150 P 02 8677 3602 Email: Info@tkl.edu.au www.tkl.edu.au There are certain similarities between mentoring and coaching, but what truly distinguishes the two is the emphasis on the connection between the two roles. Identification of non-compliance Use information and data gathered at the meeting to identify any issues of non-compliance with the WHSMS. The most recent report and conference have brought attention to several issues, including a lack of focus on training and inadequate sanitation. Given the current requirements. Effective training and a well-regulated environment are crucial. Actions Provide a summary of the immediate actions that will be taken as well as those that will take place in the future. To meet their obligations under the Work Health and Safety Act of 2011, employers may opt to establish a health and safety management system. By implementing well-crafted policies and procedures, organisations can showcase a heightened commitment to adhering to occupational health and safety standards. With feedback, we can systematically improve safety-related outcomes beyond traditional health and safety protocols. Given the recent disclosure of several potential hazards in the workplace, it is crucial that the CEO and accountable management take decisive steps to ensure their effectiveness. The objective of the new rules and accountability procedures is to create a more favourable work environment. To ensure compliance with WHS laws and maximise productivity, businesses may need to modify their practices that affect the health and safety of workers. It is the responsibility of a pragmatic manager to identify and assess new assets that can eliminate or significantly reduce the mentioned risks. Risk register Evaluate each risk as to whether it is high, medium or low priority and assign an order for treating risks. Scope of assessment: We aim to achieve an increase in sales and profitability, while also enhancing team cohesion through this study. Critical success factors: Evaluation of potential risks and strategies to mitigate them Stakeholders: CEO, manager Risk Consequences Severity Rating Likelihood Rating Treatment or control methods Priority rating (high, medium or low) Order of SITXWHS007 Student Assessment Tasks V1.0 | 36

Training for Knowledge & Livelihood (TKL college) ABN: 97 619 537 692 RTO Code: 45509 CRICOS Provider Code: 03770M Suite 707, Level 7 159-175 Church Street, Westfield Shopping Centre, Parramatta, NSW 2150 P 02 8677 3602 Email: Info@tkl.edu.au www.tkl.edu.au priority Poor leadership at work Improper task moderate remote Make sure to establish a connection with the staff person by maintaining direct eye contact during the conversation. medium Lack of machinery Having delay in task moderate remote Could you kindly send over the required supplies at your earliest convenience? high Lack of training Poor management of files and folders negligible frequent Provide the worker with a three-day training course. Low SITXWHS007 Student Assessment Tasks V1.0 | 37

Training for Knowledge & Livelihood (TKL college) ABN: 97 619 537 692 RTO Code: 45509 CRICOS Provider Code: 03770M Suite 707, Level 7 159-175 Church Street, Westfield Shopping Centre, Parramatta, NSW 2150 P 02 8677 3602 Email: Info@tkl.edu.au www.tkl.edu.au Risk action plan Each of the risks identified above should be included in the table below and actions shown. The table should be copied and pasted for each risk. Description of risk Poor project management by upper management poses a significant risk to the company's interests. Summary of recommended response and impact Improved physical and mental health resulting from training will boost workplace morale and productivity. Proposed actions The measures implemented to reduce the chances of negative occurrences. Resource requirements Elements that contribute to the company's growth and financial success. Responsibilities As the CEO and operational manager Timing Four weeks Reporting/Monitoring Every WHS standard and policy will be given thorough consideration. Description of risk Challenges arising from insufficient funding, inadequate training, and negligent employees. Summary of recommended response and impact There is a clear connection between poorly managed personnel and the WHS risk of low production. Proposed actions Operating harmonious relationships among employees, devising the most optimal strategy, and enhancing investments. Resource requirements Guidelines for creating a safe environment. Responsibilities Executive in charge Timing Three weeks Reporting/Monitoring We will employ reliable methods to thoroughly analyse all potential behavioural risks in the workplace. SITXWHS007 Student Assessment Tasks V1.0 | 38

Training for Knowledge & Livelihood (TKL college) ABN: 97 619 537 692 RTO Code: 45509 CRICOS Provider Code: 03770M Suite 707, Level 7 159-175 Church Street, Westfield Shopping Centre, Parramatta, NSW 2150 P 02 8677 3602 Email: Info@tkl.edu.au www.tkl.edu.au 6. Conduct your training session. Run the training session as you have planned for in your action plan. While running this training, participate but also observe the following:  Staff adherence and compliance to the procedure  How staff are reacting and if there is any need for additional training or changes to procedures or training  The effectiveness of the WHS practice – are current practices ensuring the health, safety and security of all employees and customers? After the training, your assessor will take each student aside to run through a scenario with you individually and then you will split back into your group you were in for activity step 5 and conduct a debrief session asking employees for their feedback and thoughts on how the drill went and to make suggestions for the future. Training session There are many benefits for attending training classes. Ensure complete and timely coverage of al sporting events  It improves skill and knowledge.  Satisfy performance appraisals  Prepares students for higher responsibilities  Fostering growth  Enhanced employability  Entrepreneurship  Innovation  Meeting industry demand.  Knows the value of time and work Review and evaluation The actions taken by the participants before, during, and after the training can offer valuable insights into its effectiveness. The data collected here has the potential to significantly impact future practice and training sessions. 7. Document your findings in a management training report.  Staff adherence and compliance to the procedure  How staff reacted during the training and if there is any need for additional SITXWHS007 Student Assessment Tasks V1.0 | 39

Training for Knowledge & Livelihood (TKL college) ABN: 97 619 537 692 RTO Code: 45509 CRICOS Provider Code: 03770M Suite 707, Level 7 159-175 Church Street, Westfield Shopping Centre, Parramatta, NSW 2150 P 02 8677 3602 Email: Info@tkl.edu.au www.tkl.edu.au training or changes to procedures or training  The effectiveness of the WHS practice – are current practices ensuring the health, safety and security of all employees?  General feedback from staff and any issues they may have raised.  At least one future improvement to the procedure you would like to make and your reasons for this. Use WHS Training Report template. Save this report as WHS training report. Submit this to your assessor and file in your electronic folder system. WHS Training Report Template Summary of WHS training Outline the details of the training – date, time, location, and type of training. On December 1, 2022, the course material concluded with topics covering risk assessment, emergency procedures, and safe chemical storage. The training sessions were held in Classroom 5, located at 156-168 Chalmers St. Training options Provide a range of options for the immediate term and future. Include how coaching and mentoring can be used along with formal training programs for employees in safe work practice. With this information, you'll gain a deeper understanding of the emergency response technique and the process of risk assessment. Being vigilant and spreading awareness can help you steer clear of potential dangers. General opinion on the outcomes of the training Include information on:  Staff adherence and compliance to the procedure  How staff reacted during the training and if there is any need for additional training or changes to procedures or training  The effectiveness of the WHS practice – are current practices ensuring the health, safety and security of all employees? SITXWHS007 Student Assessment Tasks V1.0 | 40

Training for Knowledge & Livelihood (TKL college) ABN: 97 619 537 692 RTO Code: 45509 CRICOS Provider Code: 03770M Suite 707, Level 7 159-175 Church Street, Westfield Shopping Centre, Parramatta, NSW 2150 P 02 8677 3602 Email: Info@tkl.edu.au www.tkl.edu.au Everything required to successfully manage the organisation, address workplace health and safety practices, handle challenging situations, and resolve any issues was thoroughly covered in the training demonstration and workplace WHS practices. The employees collaborated to maintain harmony in the workplace and address persistent challenges that had been impacting the company, despite their initial lack of enthusiasm towards the training. It is crucial to address issues promptly and ensure the proper management of health-related activities and workplace safety, utilising the completed training within a specific timeframe. Feedback from staff who participated in the training Summarise feedback that was provided during the debrief and any issues that may have been raised about the training. With this resolution in mind, the entire team collaborated efficiently to take swift action. Recommended actions Provide at least one future improvement to the current procedure you would like to make and your reasons for this. Acquiring new knowledge expands one's outlook and enhances one's likelihood of achieving success in life. 8. Address non-compliance, It has come to your attention that one of the staff members failed to complete hazard identification and reporting when he was the team leader for the first shift yesterday. On top of that, a hazardous incident did occur and the register was not completed either. One of the other staff members advised you about the matter later yesterday afternoon. Meet with the non-compliant staff member (your assessor) to discuss the issue and provide the necessary training. During the meeting, you will need to demonstrate effective communication skills including:  speaking clearly and concisely  using non-verbal communication to assist with understanding  asking questions to identify required information  responding to questions as required  listen to the employee’s viewpoint. During the meeting you are required to: SITXWHS007 Student Assessment Tasks V1.0 | 41

Training for Knowledge & Livelihood (TKL college) ABN: 97 619 537 692 RTO Code: 45509 CRICOS Provider Code: 03770M Suite 707, Level 7 159-175 Church Street, Westfield Shopping Centre, Parramatta, NSW 2150 P 02 8677 3602 Email: Info@tkl.edu.au www.tkl.edu.au  counsel the employee and let them know the severity of the situation  complete the required documentation with the employee demonstrating the correct process.  ensure the employee understands the procedure and the seriousness of the issue. Submit:  a completed Hazard Identification Checklist for the kitchen  a Hazardous Incidents Register. Save the files in your electronic folder system. It is the short role play between me and will. Me: Hello, sir How are you? Will: Anyway, I'm doing fine, thank you. What should be our next course of action in this meeting? As an individual with extensive financial expertise and experience in managing company finances at a high level, It became evident during the investigation that there was a lack of risk recording at work. Please, if it's not too much trouble, could you kindly explain the reasoning? Will: I sincerely apologise for that. It is crucial to meticulously analyse the inspection details, openly address any issues, and devise effective solutions for the identified problems. Will: Excuse me, but I needed guidance on what to include and exclude when it comes to workflow duties and how to approach the current situation with a problem- solving mindset. Me: At least for now, but it's crucial to keep proper records. Will: Alright, I'll take care of it. 9. Develop a solution for the deficiency and email the owner. Now that you have completed the counselling/training session and have new information, develop a solution for the deficiency and email this to the owner to have the changes implemented immediately. Make sure your email is warm and friendly but also professional. SITXWHS007 Student Assessment Tasks V1.0 | 42

Training for Knowledge & Livelihood (TKL college) ABN: 97 619 537 692 RTO Code: 45509 CRICOS Provider Code: 03770M Suite 707, Level 7 159-175 Church Street, Westfield Shopping Centre, Parramatta, NSW 2150 P 02 8677 3602 Email: Info@tkl.edu.au www.tkl.edu.au Submit the email or send it to your assessor. Save a copy in the WHS filing system on your device. Hazardous Incidents Register – Blue Healer Cafe Date of incident Name of injured person Hazard/injury/illness details Consequences Comments on hazards and existing risk controls 2023/06/12 Harry Get rid of your limbs. Recently, I've injured both of my hands while chopping vegetables. A pressing issue that requires immediate attention. All employees have received first aid kits and have received training on how to use them. 2023/06/13 Max An unexpected jolt of electricity The environmental crisis The cables and wires must be securely fastened. 2023/06/14 Zamias Leg Physical damage Bed rest for 1 to 2 months. 10. Show your assessor your WHS filing system. Show your assessor your folder formats and all the files within the structure. To, the accessor Subject: introduction and summarization of contents Dear sir/madam, I reached out to you via email to gain a deeper understanding of your experience in company insurance. The drugs have not been handled with the necessary level of care. The company's management has departed as a result of this. We may need to hire new employees and promptly provide them with the necessary training. Attached is an image depicting the current state of the project. Everything was executed with utmost precision. SITXWHS007 Student Assessment Tasks V1.0 | 43

Training for Knowledge & Livelihood (TKL college) ABN: 97 619 537 692 RTO Code: 45509 CRICOS Provider Code: 03770M Suite 707, Level 7 159-175 Church Street, Westfield Shopping Centre, Parramatta, NSW 2150 P 02 8677 3602 Email: Info@tkl.edu.au www.tkl.edu.au Best regards. SITXWHS007 Student Assessment Tasks V1.0 | 44

Training for Knowledge & Livelihood (TKL college) ABN: 97 619 537 692 RTO Code: 45509 CRICOS Provider Code: 03770M Suite 707, Level 7 159-175 Church Street, Westfield Shopping Centre, Parramatta, NSW 2150 P 02 8677 3602 Email: Info@tkl.edu.au www.tkl.edu.au Assessment Task 2: Checklist Student’s name: Has the following been completed? Completed successfully? Comments Yes No The student has satisfactorily explained health, safety and security information to staff. The student has satisfactorily made health, safety and security information available to staff. During the WHS briefing, the student has satisfactorily demonstrated effective communication skills including:  speaking clearly and concisely  using non-verbal communication to assist with understanding  asking questions to identify required information  responding to questions as required  using active listening techniques to confirm understanding. The student has satisfactorily implemented and monitored adherence to health, safety and security procedures in the following areas:  evacuation of staff and customers  hazard identification and reporting  risk assessment and reporting. The student has satisfactorily coordinated consultative processes for the above three areas, including SITXWHS007 Student Assessment Tasks V1.0 | 45

Training for Knowledge & Livelihood (TKL college) ABN: 97 619 537 692 RTO Code: 45509 CRICOS Provider Code: 03770M Suite 707, Level 7 159-175 Church Street, Westfield Shopping Centre, Parramatta, NSW 2150 P 02 8677 3602 Email: Info@tkl.edu.au www.tkl.edu.au providing opportunities for staff to contribute their views and resolving issues. The student has satisfactorily coordinated risk assessment, WHS training and maintained and stored the relevant records for the three areas. The student has satisfactorily monitored the effectiveness of the WHS system by identifying adjustments and staff training needs. The student has satisfactorily demonstrated that their management practices align with state/territory guidelines and WHS legislation. The student has satisfactorily taken prompt action to address non- compliance and discipline staff as necessary. The student has satisfactorily used data and reports to provide reliable and timely input into the management of workplace health, safety and security. Assessor Feedback: Assessor name: Assessor signature and Date: SITXWHS007 Student Assessment Tasks V1.0 | 46