LWebb Customer Profiles-1

Customer (Segment) Profile: Public Cloud Customers (Security & Engineering) Access Production to Troubleshoot an Issue Implement Deployment Automation Access Production to Update Configurations Production Breach Due to Compromised Account Broken Deployment Due to Missing Permissions Accidental Breach Due to Misconfigured Roles Inability to Access Production due to Misconfigured Roles Inability to Respond Quickly to Customer Needs Easier Security Audits Deploy Cloud Resources Securely & Quickly Lower Risk of Breach From Misconfiguration Lower Risk of Breach From Compromised Account Frictionless Access for Authorized Users Provide Web Application to End Users To add Stickies: - click on a sticky note and type ‘Control – D’ on your keyboard - You may also copy and paste it Name: Leticia Webb Class: FSE 301 - 44434 Date: 7/7/2023 Access Production to Provide Customer Support Failed Audits Due to Poor Security Practices

Customer (Segment) Profile: Security Auditors Recommend Improvements Evaluate Cloud Permissions Evaluate User Management Procedures Difficult to Get Management Onboard with Access Governance Little Evidence to Support Access Reduction Least Privilege Not Well Defined Access Lists Disconnected From Processes/ Use Data Unpredictable Effects of Access Change Suggestions Detailed Suggestions with Predictable Outcomes Data-Driven Least Privilege Definitions Data-Driven Suggestions for Improvement with Predictable Outcomes Faster, Easier Audits Easily Gather Permissions & Usage Patterns Evaluate Change Management Procedures To add Stickies: - click on a sticky note and type ‘Control – D’ on your keyboard - You may also copy and paste it Name: Leticia Webb Class: FSE 301 - 44434 Date: 7/7/2023