BSBWRT411 - Assessment Task 2 v2.1 (1)

Assessment Task 2 Write complex documents BSBWRT411

Student Declaration To be filled out and submitted with assessment responses ◻ I declare that this task and any attached document related to the task is all my own work and I have not cheated or plagiarised the work or colluded with any other student(s) ◻ I understand that if I am found to have plagiarised, cheated or colluded, action will be taken against me according to the process explained to me ◻ I have correctly referenced all resources and reference texts throughout these assessment tasks. ◻ I have read and understood the assessment requirements for this unit ◻ I understand the rights to re-assessment ◻ I understand the right to appeal the decisions made in the assessment Unit Title WRITE COMPLEX DOKUMENTS Unit Code BSBWRT411 Student name AYSENUR AKKURT Student ID number 77657 Student signature AYSENUR .AKKURT Date Task Number 2 28.11.2023 ------OFFICE USE ONLY----- BSBWRT411 - Write complex documents V3 2021 Page 2 RTO Provider: 91153 - CRICOS Code: 02672K greenwichcollege. edu.au

Completed successfully Did the student satisfactorily: Comments Y N DNS procedures  Determine required format, style and structure for document  Establish method of communication This is evidenced by:  Briefing session -summary in Task 2.1A  Participation in the briefing session (refer to feedback in this Marking Sheet) Demonstrated ability to:  Develop content overview of document  Determine categories and logical sequence of information according to proposed structure, content and document requirements  Confirm information is cohesive and satisfies document purpose and requirements This is evidenced by:  Document overview x 3 in Task 2.1B ☐ ☐ ☐ Demonstrated ability to:  Develop draft document to communicate data, information and knowledge according to organisational policies and procedures  Identify gaps in required data, information and knowledge, and collect additional material from relevant sources, if required  Draft text according to document purposes and requirements  Apply basic design elements for document appropriate to audience and purpose This is evidenced by:  3 x drafts (V1 of each document) in Task 2.2 ☐ ☐ ☐ The student attended a review session with the Manager(role-Play)  Presented the draft documents  Gathered additional feedback on the ☐ ☐ ☐ BSBWRT411 - Write complex documents V3 2021 Page 4 RTO Provider: 91153 - CRICOS Code: 02672K greenwichcollege. edu.au

Completed successfully Did the student satisfactorily: Comments Y N DNS documents  Gained approval to finalise the documents Feedback in Comments. Demonstrated ability to:  Review draft text and confirm document purpose and requirements are met  Check grammar, spelling and style for accuracy and punctuation  Confirm draft text is approved by relevant organisation personnel  Review and incorporate any amendments in final copy  Apply basic design elements for document appropriate to audience and purpose  Check document and confirm all requirements are met This is evidenced by:  3 x checked drafts (V2 of each document) in Task 2.3A1  Checklist in Task 2.3A2  Feedback and approval from Manager in Task 2.3A3  3 x final versions of the document in Task 2.3B ☐ ☐ ☐ Changes have been applied to the final document. Y ☐ N ☐ ☐ ☐ ☐ Task Outcome: Satisfactory ☐ Not Yet Satisfactory ☐ Student Name: Assessor Name : Assessor Signature: Date: BSBWRT411 - Write complex documents V3 2021 Page 5 RTO Provider: 91153 - CRICOS Code: 02672K greenwichcollege. edu.au

Task 2 – Write complex documents Task summary and instructions What is this assessment task about? You have been hired as the new administration officer at Writers Real Estate. To complete this task, you will need to read the Writers Real Estate scenario, including their Style Guide and General Procedures for Writing. Please refer to Appendix 1-4 at the end of this document. You need to write:  A letter to a successful applicant for new Marketing Officer position approved by the HR manager  Create content for the ‘About Us’ section on the company’s webpage  Create a Poster to advertise a morning tea initiative to collect donations to support a charity: ‘The Smith Family.’ Please note that the performance evidence for this unit of competency requires students to plan, draft and finalise three different complex documents. This task has been designed to meet those requirements. This task comprises of the following assessment methods: o Product-based ☒ o Direct observation of Role-Play ☒ o Case Study ☐ o Other (specify) ☐ It has been designed to evaluate your ability to/competency in:  Determine audience, purpose and requirements of document according to organisation policies and procedures  Determine required format, style and structure for document  Establish method of communication  Develop content overview of document BSBWRT411 - Write complex documents V3 2021 Page 7 RTO Provider: 91153 - CRICOS Code: 02672K greenwichcollege. edu.au

Task summary and instructions  Determine categories and logical sequence of information according to proposed structure, content and document requirements  Confirm information is cohesive and satisfies document purpose and requirements  Develop draft document to communicate data, information and knowledge according to organisational policies and procedures  Identify gaps in required data, information and knowledge, and collect additional material from relevant sources, if required  Draft text according to document purposes and requirements  Review draft text and confirm document purpose and requirements are met  Check grammar, spelling and style for accuracy and punctuation  Confirm draft text is approved by relevant organisation personnel  Review and incorporate any amendments in final copy  Apply basic design elements for document appropriate to audience and purpose  Check document and confirm all requirements are met Your assessor will be looking for demonstrated evidence of your competency in the above. You are required to address the following:  Task 2.1 Plan complex document o Identify and confirm requirements of communication o Plan complex documents  Task 2.2 Draft complex document o Develop draft documents  Task 2.3 Finalise complex document o Review draft document o Obtain approval to finalise the document BSBWRT411 - Write complex documents V3 2021 Page 8 RTO Provider: 91153 - CRICOS Code: 02672K greenwichcollege. edu.au

Task summary and instructions demonstrate satisfactory performance. Re-assessment attempt(s) will be arranged at a later time and date. You have the right to appeal the outcome of assessment decisions if you feel that you have been dealt with unfairly or have other appropriate grounds for an appeal. You are encouraged to consult with the assessor prior to attempting this task if you do not understand any part of this task or if you have any learning issues or needs that may hinder you when attempting any part of the assessment. Complete the following activities: You have been hired as the new administration officer at Writers Real Estate. To complete this task, you will need to read the Writers Real Estate scenario, including their Style Guide and General Procedures for Writing (Appendix 1-4 at the end of this document). You have been asked to write the following documents: A letter to a successful applicant for new Marketing Officer position approved by the HR manager Write a letter to a successful applicant advising them about the success in been selected for the Marketing Officer position in the Sydney branch. Candidate Name: Maria Smith Audience-the successful candidate. Additional requirements – positive tone to present the company as an employer of choice. Create ‘About Us’ section for Writers Real Estate website. For this section use the information provided is a director’s brief and a written transcript of an interview. Use Appendix 1, and 2. The section must include images. Audience - existing and potential clients. Profile – 30-50 years old, professional, living in inner-city. Additional requirements – promote the company in a positive light, highlight the brand. Poster Create a Poster to advertise a morning tea initiative to collect donations to support a charity: ‘The Smith Family.’ Audience- staff at Writers Real Estate Morning tea- organised to collect donations for the Smith BSBWRT411 - Write complex documents V3 2021 Page 10 RTO Provider: 91153 - CRICOS Code: 02672K greenwichcollege. edu.au

Family https://www.thesmithfamily.com.au/ . The morning tea will be paid for by management. Duration: 1.5 hours on DD/MM/YYYY (confirm a date with trainer and assessor) Requirements- present and promote the Smith Family Charity, explain the importance of donating big, thank everyone for their participation. Use compelling images. Poster template – choose and use a free template from www.canva.com and follow the style guide from Writers Real Estate. Task 2.1 Plan complex document A) Briefing session Participate in a briefing session with your Manager (played by the trainer and assessor in simulated work conditions) in week 2 of class to discuss and confirm:  Audience, purpose and requirements of each document according to organisation policies and procedures  Required format, style and structure for each document  Preferred method of communication Duration: 30 minutes This is a Role-Play in simulated work conditions. Summarise and record the feedback and input received during the briefing session with the Manager (trainer and assessor) below. The summary will give you a clear overview of the structure and content of the documents. Please note that the trainer and assessor will validate your participation in the session in the marking sheet. The trainer and assessor will also provide feedback on your participation in the marking sheet. Letter About Us Webpage Poster BSBWRT411 - Write complex documents V3 2021 Page 11 RTO Provider: 91153 - CRICOS Code: 02672K greenwichcollege. edu.au

and future directions. Style: Our online The documents should be as follows: consistent in itself Production and style to reflect quality service. informal Structure: Short Introduction, Objectives and Objectives, Discussion and the result is Style: follow the style The Authors' real guide State. Preferred method of communication WRITTEN WRITTEN WRITTEN B) Complete planning For each document, address the following:  Develop a content overview of the documents (dot points, with a summary of the content)  Determine categories and logical sequence of information according to proposed structure, content and document requirements Letter  Develop a content overview of the document  Determine categories and logical sequence of information according to proposed structure, content and document requirements * Subject line: [Enter the company name] Dear Mr/Mrs (write the surname of the candidate), * Communication of information about the candidate's success location * The candidate's position * Working hours, salary, social rights, location, contract Sincerely, * Company contact number, name and job title on you Review your work so far. Can you confirm information is cohesive and satisfies document purpose and requirements? Y ☒ N ☐ About Us Page  Develop a content overview of the document  Determine categories and The background is a story of Writers Real Estate • What we do at Writers Real Estate and what products Are we delivering to target customers? • Information about BSBWRT411 - Write complex documents V3 2021 Page 13 RTO Provider: 91153 - CRICOS Code: 02672K greenwichcollege. edu.au

About Us Page logical sequence of information according to proposed structure, content and document requirements holiday rentals on William Island • www.keysrealestate.com.au the bridge • Why should customers choose us? • Photo of the Writers Real Estate Logo, office or team Review your work so far. Can you confirm information is cohesive and satisfies document purpose and requirements? Y ☒ N ☐ Poster  Develop a content overview of the document  Determine categories and logical sequence of information according to proposed structure, content and document requirements Campaign name: Smith Family Fundraiser * The Purpose of the Fundraising Event • Date and time • Location of the event * The duration of morning tea • How to participate? * Important activities of the event * Authors Real Estate Logo and Smith Family Logo * Contact information Review your work so far. Can you confirm information is cohesive and satisfies document purpose and requirements? Y ☒ N ☐ Task 2.2 Draft complex document In this task, you are required to draft the three documents you have planned for in Task 2.1:  Review and organise the available data, information and knowledge according to the proposed structure and content  Ensure the data, information and knowledge is aggregated, interpreted and summarised to prepare text that satisfies document purposes and objectives  Include graphics and images as appropriate  Identify gaps in required data and information, and collect additional material from relevant enterprise personnel (consult with the Manager if needed). The trainer and assessor plays the Manager in simulated work conditions.  Draft the text according to document requirements and your plan  Use language appropriate to the audience  Use appropriate digital tools to complete the work tasks according to requirements BSBWRT411 - Write complex documents V3 2021 Page 14 RTO Provider: 91153 - CRICOS Code: 02672K greenwichcollege. edu.au

Letter About Us Webpage Poster Changes/Adjustme nts applied to document: <Add if any> Changes/Adjustments applied to document: Add William Island hyperlink - Add logo Changes/Adjustme nts applied to document: Add picture Format and Style Changes/Adjustme nts needed: Y ☒ N ☐ Changes/Adjustme nts applied to document: Add an indent of 0.5cm for the main paragraph. <Add if any> Changes/Adjustments needed: Y ☐ N ☒ Changes/Adjustments applied to document: <Add if any> Changes/Adjustme nts needed: Y ☒ N ☐ Change topic (Charity font) from “cooper” to “Playlist Grammar, spelling, punctuation Changes/Adjustme nts needed: Y ☐ N ☒ Changes/Adjustme nts applied to document: Change Maria Smith to Ms Smith Changes/Adjustments needed: Y ☐ N ☒ Changes/Adjustments applied to document: <Add if any> Changes/Adjustme nts needed: Y ☒ N ☐ Changes/Adjustme nts applied to document: <Add if any> Content Changes/Adjustme nts needed: Y ☒ N ☐ Change “Should you require more information..” to “If you have any questions..” - Change address from NSW to VICtoria Changes/Adjustments needed: Y ☐ N ☒ Changes/Adjustments applied to document: <Add if any> Changes/Adjustme nts needed: Y ☐ N ☒ Changes/Adjustme nts applied to document: <Add if any> 3. Attend a session with your Manager (Trainer and Assessor) to present your draft- review documents (V2) in week 4 of class and obtain approval to incorporate the revisions in the final copy. Duration: 5-10 minutes This is a Role-Play in simulated work conditions. Record any further feedback from the Manager below: BSBWRT411 - Write complex documents V3 2021 Page 16 RTO Provider: 91153 - CRICOS Code: 02672K greenwichcollege. edu.au

Letter About Us Webpage Poster Feedback Summary I could add en of he letter maybe address summu I shad to add more picture abou our company Poster could be more fun Approval from Manager Y ☒ N ☐ Y ☒ N ☐ Y ☒ N ☐ Please note that the trainer and assessor will validate your participation in the session in the marking sheet and provide relevant feedback in the comment section. B) Produce the final document Make the required changes to your V2 documents based on the feedback you have received and agreed with. Review your documents again to ensure that all requirements have been met. Save the finalised documents as V3 and submit them with your assessment.  Letter – your name. V3  Web page – your name. V3  Poster – your name. V3 Please note that the trainer and assessor will check that the changes have been applied to the documents when marking your assessment. References Please include your references below: (Please refer to this referencing guide if needed or speak to your trainer for any specific referencing requirements for this assessment) BSBWRT411 - Write complex documents V3 2021 Page 17 RTO Provider: 91153 - CRICOS Code: 02672K greenwichcollege. edu.au

are going to be Victorian and New South Wales specialists and we really know our markets and clients very well. How much real estate did you sell last year? James said that the figure was $40 million. Some areas sold a lot while others sold a little. In what ways do you think that you are different from other real estate companies? Family. We are a family business that people can trust. We have a loyal staff who are experts in the industry. We provide them with a good training program. We have an induction program for everyone. The sales team receive professional development every six months and the property managers have a training session every month. What target audience are you aiming for? We are interested in anyone who is interested in renting or buying property. We have seventy properties available for holiday rental on William Island. Currently, we have over 100 metro and rural properties for sale listed on our books. One area that we would like to improve on our roll is the metro rentals area. We are looking for more properties to rent as the demand is increasing. Why should prospective landlords and home buyers use your company? Because we provide a quality service. Our property managers are trained, mentored and have expertise in all aspects of property management. We vet prospective tenants carefully, carry out regular property inspections, and action all requests, problems, etc., immediately. Our sales team really know their stuff. We get a lot of repeat customers. Appendix 2 –Director’s brief Director’s brief Write a 200-word (approx) ‘about us’ company profile for the home page of our website, www.keysrealestate.com.au , with a hyperlink to a media release about our new William Island holiday rental website. Use the transcript of our interview. Follow house web text style sheet. - Luisa Keys, Director Writers Real Estate Appendix 3 – Style guide for web text BSBWRT411 - Write complex documents V3 2021 Page 19 RTO Provider: 91153 - CRICOS Code: 02672K greenwichcollege. edu.au

 Our online documents must be consistent in their production and style in order to reflect our quality service.  All documents must have approval from Luisa Keys before being distributed outside the company.  All official communications and web pages must have company’s logo. BSBWRT411 - Write complex documents V3 2021 Page 20 RTO Provider: 91153 - CRICOS Code: 02672K greenwichcollege. edu.au