Case 2 - Supply Chain and Enterprise Systems at a Hospital - Copy
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Dec 6, 2023
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Supply Chain and Enterprise Systems at a Hospital
1.Describe how the ERP will make the processes at SOH more efficient?
The main goals of implementing the ERP at SOH, are to reduce inventory and costs. That is, to have just
the materials needed and save up storage space, which will result to saving a considerable amount of
money that can be utilized elsewhere at SOH. Also, the ERP will provide value by both increasing
operational efficiency and providing firmwide information to help managers make better decisions.
2. What could possibly go wrong as SOH implements the new ERP?
Since it is a new system, the trained staff might mess up a few times before they set things right, some
might learn fast whereas some may be slow learners. Staff might either input wrong information in the
system or entirely miss out to input information, as they get used to the new system. There may be a need
to hire new staff who are familiar with the ERP. Also, the time expected for each stage may take longer
than anticipated. Generally, it might take some time for SOH to adopt to the new system, since it’s a full
transition considering the fact that they are replacing their legacy system as well.
3. Provide a definition and explanation for the following terms:
a)
Enterprise Resource Planning (ERP) system is:
- Integrated enterprise-wide information systems that coordinate key internal processes of the
firm.
- It features a set of integrated software modules and a central database, in which collects data
from many divisions and department in a firm and from a large number of key business processes
in manufacturing and production, finance and accounting, sales and marketing, and human
resources, making the data available for applications that support nearly all an organization’s
internal business activities.
b)
Supply Chain Management (SCM)
- Information systems that automate the flow of information between a firm and its suppliers in
order to optimize the planning, sourcing, manufacturing, and delivery of products and services.
- SCM systems are used to help manage relationships between buyers and their suppliers. These
systems help suppliers, purchasing firms, distributors and logistics companies share information
about orders, production, inventory levels and delivery of products and services so they can
source, produce, and deliver goods efficiently. The ultimate objective is to get the right amount of
their products from their source to the point of consumption in the least amount of time and at the
lowest cost.
c)
Virtual Private Network (VPN)
- A secure connection between two points across the Internet to transmit corporate data. Provides
a low-cost alternative to a private network.
- A VPN provides your firm with secure, encrypted communications at a much lower cost than
the same capabilities offered by traditional non-Internet providers that use their private
networks
to secure communications.
It protects data transmitted over the public Internet by
encoding the data and wrapping them within the Internet protocol. By adding a wrapper around a
network
message to hide its content, organizations can create a private
connection that travels
through the public Internet.
d)
Software as a Service (SaaS)
-
Services for delivering and providing access to software remotely as a web-based service.
-
Customers use software
hosted by the vendor on the vendor’s cloud infrastructure and delivered
as a service over a network, for a fee. With the use of internet, Users can access these applications
from a web browser, and the data and software are maintained on the providers’ remote servers.
Examples of SaaS are Google Apps, Drop Box, Microsoft Office 365, Salesform.com, etc.
e)
Legacy system
- A system that has been in existence for a long time and that continues to be used to avoid the
high cost of replacing or redesigning it.
- They are generally older transaction processing systems created for mainframe computers that
continue to be used to avoid the high cost of replacing or redesigning them. Replacing these
systems is cost prohibitive and generally not necessary if these older systems can be integrated
into a contemporary infrastructure.
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