In a real estate company

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University of Maryland, University College *

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660

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Information Systems

Date

Dec 6, 2023

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docx

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2

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In a real estate company, I previously worked for during the pandemic, the entire organization was shut down due to a phishing attack that led to a ransomware attack. This prevalent malware frequently attacks businesses and is very effective at extracting money from companies looking for a quick solution. It does this by infecting the entire system where files and the whole network are locked and inaccessible to the company and its employees and remain that way until a ransom is paid to unlock it. In this instance an employee clicked on a link they thought was legitimate and then the malicious software entered the system and was installed without the employee’s knowledge. After entering this employee’s individual computer, it infected the entire network and began encrypting files where the ransomware prevented the entire company from accessing the system, data, and files and a ransom was demanded soon after by the perpetrators to unlock it. The company was shut down and could not operate for an entire week while the organization worked with IT specialists and law enforcement to correct the issue and locate the perpetrators of the crime. They did not end up paying the ransom as there was no guarantee the perpetrators would retract follow through with unlocking everything and the company did not want to encourage future attacks by giving in to the demands. Eventually the organization was able to regain access over its systems, however the perpetrators were never found. Other repercussions included the loss of real estate agents that were not happy with the lack of cybersecurity that cost them business, lawsuits from employees and customers suing the company claiming their personal information was stolen during the attack, and a loss of confidence in the market as the public had its doubts about whether their personal information could be protected when doing business with the company. The organization also enacted several measures to prevent an attack like this from occurring again that included a stronger firewall, sporadic emails to test the readiness of employees, and regular compliance training for employees to keep them up to date on the latest cyberattacks. If an employee fails to report a fake cyberattack email or clicks the links in them over three times in a six-month period, they could face termination. It was an interesting time to say the least as Covid was at its peak in 2020 when this occurred and underscored the importance of constantly remaining vigilant when it comes to cybersecurity in the workplace. References
Cisco. (n.d.). What is Malware? Retrieved November 29, 2021, from Cisco: https://www.cisco.com/c/en/us/products/security/advanced-malware- protection/what-is-malware.html#~what-is-malware less
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