2-2 Applied Activity-Website Evaluation SSGB

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Southern New Hampshire University *

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331

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Information Systems

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Dec 6, 2023

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docx

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IT-331 Human Factors in Info Tech 2-2 Applied Activity: Website Evaluation Southern New Hampshire University Shamika Grant-Bibbs November 10, 2023 Professor: Sandra Cirel DeLaus
Heuristic Evaluation: Website: http://www.theworldsworstwebsiteever.com The World's Worst Website Ever is purposefully created to be perplexing and tough. This review adheres to the fundamental principles of good design, and we discovered deliberate deviations from these principles. The website purposely frustrates users with cluttered design, weird symbols, and limited alternatives. It disrupts the conventional design consistency on purpose, making it more difficult for people to understand and navigate. High-frequency tasks, such as locating information or filling out forms, are purposefully made difficult, resulting in a deliberately unsettling experience. To summarize, the website is purposefully designed to be confusing and unhelpful. System Status Visibility: The website is purposefully disorganized, making it difficult for users to find their way around. Uncertain navigation and an abundance of moving objects add to the confusion. Match between the System and Reality: Strange symbols and navigation choices make it difficult to predict what will happen next, requiring users to exert additional mental effort. Control and Freedom of the User: Users feel trapped since the site limits their options and traps them in specific regions, robbing them of control.
Standards and Consistency: The site looks different in different sections, with varied fonts and colors, making it difficult for visitors to predict how things will work. Error Prevention: Broken links and unexpected pop-ups are on purpose, deviating from the standard norms that help prevent errors. Recognition as opposed to Recall: Instead of utilizing recognizable labels, the site relies on strange symbols and iconography, which visitors must learn. Flexibility and Usability: Shortcuts or features that may make things easier are purposefully absent, causing tasks to take longer than necessary. Aesthetic and Minimalist Design: The website is purposely chaotic and disorganized, contradicting the idea of a clean and basic design. Consistency: The World's Worst Website Ever is designed to be disorganized. Unlike what consumers may assume, the fonts, colors, and layout are purposefully sloppy. This disarray lacks a discernible pattern, making it perplexing. Websites usually have a consistent design for a reason - to assist consumers know what to anticipate. However, the deliberate lack of a consistent style here is
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akin to trying to read a book when each page appears completely different. Because of this inconsistency, people struggle to understand what the website is about and how to use it. The website does not look the same throughout. It's like a jigsaw where each piece doesn't fit with the rest, making it complex and difficult to follow. Cognitive Walkthrough: Exploring The World's Worst Website Ever reveals that the creators intended things difficult. They put deliberate barriers in the way of moving around the site and performing fundamental tasks. Clicking on items may not do what you anticipate, and strange symbols add to the confusion. Finding information or filling out forms is purposefully difficult, generating frustration. These deliberate challenges make it difficult for visitors to comprehend and accomplish their goals on the website. Tasks with a High Frequency: Going to Different Sections: Users' expectations are not always met when they click on something. It's like to taking a road trip without a map. Finding Specific Information: Trying to find what people need is like looking for a needle in a haystack. There is no obvious arrangement or labeling.
Completion of Forms or Interactions: Filling out forms and interacting with the site can be difficult. It's like attempting to play a game with constantly shifting rules. This website deliberately defies the norms of good design, resulting in a confused and frustrating user experience. It's like trying to read a book when the chapters are out of order and the words keep shifting about.