Ch. 8 Quiz
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University of Houston, Downtown *
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3304
Subject
Information Systems
Date
Dec 6, 2023
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docx
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Uploaded by lizzyhernandez24
Ch. 8 Quiz
Documenting Systems and Processes
1.
Which of the following documentation tools can be used for documenting processes and systems?
A.
Narratives
B.
Organizational charts
C.
Data flow diagrams
D.
Checklists and questionnaires
2.
Choose from the list below the level that is usually the most detailed.
A.
Level 0
B.
Level 1
C.
Level 2
D.
Level 3
3.
Documentation is used to create, capture, evaluate, and audit processes in the AIS. When an area of the
business is well documented, companies benefit through process improvements. Which of the following
best defines process improvements?
A.
New employees can quickly familiarize themselves with the department's work and processes.
B.
Similar processes throughout the company are performed consistently.
C.
Documentation empowers thorough reviews of a department and can point directly to areas
where efficiencies can be gained.
D.
Internal and external auditors need detailed information to understand an area of the
business they are auditing.
4.
In order for documentation to provide benefits to your company, you must know which form of
documentation to use. Which of the following best defines documenting processes and systems?
A.
Documenting processes and systems creates documentation that captures both the movement
of data within the system and how data is stored in its database.
B.
Documenting processes and systems can be documented with a narrative description or a
more complex flowchart, which can be costly to build and maintain.
C.
Documenting processes and systems captures the people who work there or the state of its
operations and internal controls.
D.
Documenting processes and systems creates programs used for moving data into and out of the
database.
5.
Which of the following is also referred to as software or technical documentation, and describes the
detailed analysis of the program and its logic?
A.
User documentation
B.
Program documentation
C.
Operator documentation
D.
Systems documentation
6.
Which of the following defines what a
manual input shape
in the additional flowchart shapes
represents?
A.
The manual input shape depicts data that is manually input into a system, such as a user
typing in their username and password to access the system.
B.
The manual input shape represents data storage. Data is input into the database and information
is retrieved.
C.
The manual input shape represents a physical or digital document such as an email, report,
purchase order or invoice.
D.
The manual input shape represents data or information coming into the process or leaving the
process, such as an order incoming to the bakery.
7.
Choose from the following list one of the elements captured in user documentation.
A.
Error messages
B.
Programming logic
C.
Systems architecture
D.
Instructions for inputting data into the system
8.
Choose from the list below what type of DFD this diagram represents.
Level 0
Level 1
Level 2
Level 3
9.
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Reference the Level 0 DFD below. How many external entities does this DFD include?
1
2
3
4
10.
Choose from the following list who is the primary user of operator documentation.
A.
End users
B.
Developers
C.
Programmers
D.
Computer operators
2
nd
Attempt
Documentation is used to create, capture, evaluate, and audit processes in the AIS. When an area of the
business is well documented, companies benefit through standardized processes. Which of the following
best defines standardized processes?
A.
New employees can quickly familiarize themselves with the department's work and processes.
B.
Similar processes throughout the company are performed consistently.
C.
Documentation empowers thorough reviews of a department and can point directly to areas
where efficiencies can be gained.
D.
Internal and external auditors need detailed information to understand an area of the business
they are auditing.
Which of the following is one of the elements captured in program documentation.
A.
Instructions for inputting data into the system
B.
Programming logic
C.
Systems architecture
D.
Error messages
There are four types of flowcharts used depending on the focus of the end user. Which of the following
best defines a systems flowchart?
A.
A systems flowchart depicts the flow of activity through the company. This includes the key
parties and actions they perform.
B.
A systems flowchart illustrates the flow of information through a system. This includes how
information is accessed and where data is stored.
C.
A systems flowchart shows the flow of documents, such as checks or requisition documents,
through a process.
D.
A systems flowchart provides the sequence of coded instructions in a computer program that
enables it to perform specified logical and arithmetical operations.
E.
Referencing the symbols below, which symbol represents a terminator?
A
B
C
D
Choose from the following list who is the primary user of user documentation.
A.
Developers
B.
Computer operators
C.
Programmers
D.
End users
Choose the best definition of systems documentation from the list below.
A.
Overview of the computer system with details of system design and architecture
B.
Detailed description of the system's programming logic and source code
C.
Information necessary for technical operators to execute and support the system
D.
Instructions for system users on how to interact with the system
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