CYB320_ProjectOneSubmission_GlendaGoulart

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Southern New Hampshire University *

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CYB320

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Information Systems

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Feb 20, 2024

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1 Project One Submission: Incident Response and Recovery Recommendations Project One Submission: Incident Response and Recovery Recommendations Introduction In today's interconnected and digitized business environment, the threat of cybersecurity incidents, including malware attacks, is ever-present. Cybercriminals continually evolve their tactics, demanding organizations to respond proactively and effectively. This paper explores a real-world scenario of a ransomware attack on a finance department employee's computer, which serves as an illustrative case study for understanding incident response, business continuity, and
2 Project One Submission: Incident Response and Recovery Recommendations disaster recovery strategies. Through this analysis, cybersecurity professionals can learn how to identify, contain, and remediate incidents promptly, while also developing strategies to mitigate the impact and enhance organizational resilience. I. During the Incident A. Managing Incident Identifying Assets The initial step in managing the incident is to identify the potential assets affected by the ransomware attack. These assets encompass both individual assets, such as the compromised computer, and groups of assets, including systems connected to the same network. A comprehensive assessment of the compromised network's scope will be crucial to gauge the incident's potential impact. Asset identification should also extend to critical data repositories and network shares that may be at risk. Containment Methods To mitigate the ransomware's spread, swift containment measures must be implemented. Isolating the infected system from the network and disconnecting other potentially compromised systems on the same network segment will curtail lateral movement of the malware. Furthermore, adopting network segmentation to isolate critical departments from the rest of the network will limit the incident's impact on essential business operations. Containment may involve suspending network shares or blocking specific communication protocols used by the ransomware. Remediation Steps
3 Project One Submission: Incident Response and Recovery Recommendations To restore affected systems and data, several remediation steps can be considered. If a publicly available decryption solution exists, it may facilitate the recovery of encrypted files. Alternatively, if unaffected backups are available, restoration from backups can be undertaken. However, it is crucial to ensure that the ransomware has been eradicated from the system before restoration to prevent reinfection. In more complex cases, executive assistance may be required to evaluate the option of paying the ransom, although this is not an ideal solution. Strategies for Future Prevention Minimizing the recurrence of such incidents necessitates proactive cybersecurity measures. Key strategies include comprehensive user awareness training to educate employees about phishing threats and malicious links, which are common vectors for ransomware attacks. Strengthening perimeter defenses with robust firewalls, intrusion detection systems, and advanced antivirus solutions will bolster the organization's overall security posture. Regular software updates and patching, coupled with periodic security assessments and penetration tests, will help identify and rectify potential vulnerabilities. B. Business Continuity Strategies Maintaining normal business operations during the recovery process is paramount. Identifying critical business functions and prioritizing their recovery will facilitate a focused and efficient restoration process. Establishing temporary manual or alternative processes for finance department operations will ensure minimal disruption to critical responsibilities. Allocating additional resources and personnel to support essential functions will expedite the recovery timeline. Developing a comprehensive business continuity plan that encompasses various
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4 Project One Submission: Incident Response and Recovery Recommendations scenarios and outlines predefined actions for each will further strengthen the organization's resilience. II. Post Incident: Disaster Recovery A. Benefits and Impact of Failover Implementing a failover mechanism can significantly benefit the organization's disaster recovery efforts. Failover facilitates seamless and automatic switching to redundant systems in the event of primary system failure. Consequently, this results in minimal downtime, enhanced reliability, and improved performance during both normal operations and disaster recovery scenarios. Failover should be thoroughly tested in a controlled environment to ensure its effectiveness when triggered during a real incident. B. Proposed Backup Strategy Update To enhance the disaster recovery plan's effectiveness, an updated backup strategy is recommended. Increasing the frequency of backups, particularly employing regular incremental backups in conjunction with monthly cumulative backups, will provide multiple restore points and minimize data loss. Storing backups in isolated and secure locations, such as offline or offsite facilities, will safeguard them from ransomware threats. Regular testing and validation of the backup system's integrity will ensure data availability and integrity during restoration processes. The organization should also consider employing advanced backup technologies, such as blockchain-based immutable backups, to ensure the integrity of critical data. Conclusion
5 Project One Submission: Incident Response and Recovery Recommendations This paper presented a comprehensive analysis of a malware incident and proposed strategies for managing the incident, ensuring business continuity, and optimizing disaster recovery. By proactively identifying potential assets, implementing effective containment and remediation measures, and adopting future prevention strategies, organizations can bolster their cybersecurity defenses. The incorporation of failover and an updated backup strategy in the disaster recovery plan further enhances resilience and data protection. This case study provides valuable insights for cybersecurity professionals to develop robust incident response plans and bolster organizational preparedness against cyber threats. Continuous practice, updating of plans, and leveraging the latest cybersecurity technologies will empower organizations to navigate the evolving threat landscape with confidence. Reference: Klein, A. (2023, July 27).  Complete guide to ransomware: How to recover and prevent an attack . Backblaze Blog | Cloud Storage & Cloud Backup. https://www.backblaze.com/blog/complete-guide-ransomware/ 
6 Project One Submission: Incident Response and Recovery Recommendations What is ransomware? - definition, prevention & examples: Proofpoint us . Proofpoint. (2023, July 19). https://www.proofpoint.com/us/threat-reference/ransomware  What now? A business guide to navigating ransomware attacks . Loeb & Loeb LLP. (n.d.). https://www.loeb.com/en/insights/publications/2022/04/a-business-guide-to-navigating- ransomware-attacks 
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