MKTwain - CMGTCB-555 - Competency 3 - Reflection
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Information Systems
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Feb 20, 2024
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Mark Twain
CMGTCB/555 – Competency 3 – Reflection
As a project plan begins to come together, certain milestones of the project should be set to gauge progress and stay on track. At the critical points of the project there should be a plan to test those
milestones if possible. For example, if upgrading a server room has resulted in it being relocated to another part of the building due to lack of space in its current location, the steps taken to relocate it should be tested after each critical system is moved or installed. A server room will have more power requirements than what may currently exist in the new space. Once the power is run to the space, voltages should be tested, if a designated electrical panel was
needed in the space, it should be tested as well along with any back-up power supplies. Ventilation and climate control will be needed as well, once these are installed in the space, they should be tested to make sure they operate as they should without affecting the current systems in place. After the power and ventilation have been installed and tested, the cabling to and from the server room can be run, once
run, the connections should be tested for continuity. While testing these critical components in the project, any possible failure points are being checked off. When it’s time to install the server equipment, knowing that the support systems are all working, any issues that surface can be tested at the equipment rather than trying to determine at which point in the system the failure is occurring.
At the beginning stages of developing a project plan, a project team should plan for testing at the critical steps in the process. This will allow the team to identify the milestones at which certain steps
should be completed and working so that at project completion there’s less of a likelihood of failures.
Testing during or after the project depends on the type of project, in the example above regarding the relocation of a server room, the infrastructure team will be the best to test it as it is in process and upon completion because they will be supporting this system for the end users. The infrastructure team will be best to test it because they can identify any issues and work to resolve them before the end user has any issues while using the new system. There may be a user or two that may run into issues, at least it won’t be a complete system issue that needs to be addressed.
Emerging technologies in every industry have been growing, especially in healthcare, mobile computing, and educational landscapes. Many of these innovations were accelerated due to the COVID-
19 Pandemic that resulted in finding new ways to treat patients, work remotely, and teach students through various means.
In my current field, the emerging technology we’ve experienced is the interactive classroom because of the capability to be held in person, remote, or a hybrid of the two. By using a 75” or 86” touchscreen at the front of the classroom instead of a chalkboard, our students can interact with applications on the screen from the screen itself, a Chromebook or other mobile device in the classroom that’s linked to the screen, and even a student that is at home can share and interact with the screen in the classroom by accessing it via a code entered on their Chromebook. Due to this constantly changing educational environment, an Agile approach has been the best choice for us to follow.
The educational industry, especially K-12, has made the shift to a blended learning environment and leveraging interactive tools such as touchscreen panels that connect with classroom or personal mobile technology. It affected my role at the beginning of the pandemic because I had to research and
implement solutions on the fly with my team to ensure distance learning was available for our staff and students. We encountered several issues trying to do this because we had to order 5,000 Chromebooks for our student population, enroll them into our enterprise so they had the Google Classroom tools to do
their work, and have them distributed to our remote student and staff population, as well as the hotspots we would have to set up and issue to those that didn’t’ have at home internet. If we’d followed
a Waterfall approach, this wouldn’t have been possible.
If having to do this again, I’d probably start with the Waterfall approach when getting the Chromebooks, hotspots, and laptops ready before the scramble. But overall, I’d follow the Agile method when it came to distribution of the devices so that our entire team would have input on the best way to distribute the devices to over 7,000 remote students and staff. Current trends in the advancement of technology and how it is used in our lives requires a more flexible approach.
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