ICTNPL413 Student Assessment 1
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ICTNPL413
ICT60220 - Advanced Diploma of Information Technology (Telecommunication Network Engineering)
Evaluate networking regulations and legislation for the telecommunications industry
Assessment 1 – Project Portfolio
Student Assessment Agreement
Make sure you read through the assessments in your student assessment booklet before you fill out and
sign the agreement below.
If there is anything that you are unsure of, consult your assessor prior to signing this agreement.
Have you read the assessment requirements for this unit?
Yes
No
Do you understand the requirements of the assessments for this unit?
Yes
No
Do you agree to the way in which you are being assessed?
Yes
No
Do you have any specific needs that should be considered?
Yes
No
If so, explain these in the space below.
Do you understand your rights to reassessment?
Yes
No
Do you understand your right to appeal the decisions made in an
assessment?
Yes
No
Student name
Faisal
Student ID number
14283054
Unit code and title
ICTNPL413
Evaluate
networking
regulations
and
legislation
for
the
telecommunications industry
Student signature
FAISAL
Date
27.11.2023
ICTNPL413 Evaluate networking regulations and legislation for the telecommunications industry Assessment 1 Version 1.0 Oct 2023
Valley International College RTO No: 41413 | CRICOS 03989C |
Assessment Submission details
Unit code and Title
ICTNPL413 Evaluate networking regulations and legislation for the telecommunications
industry 3
Assessment Type
Project Portfolio
Trainer/Assessor Name
Declaration
:
1.
This assessment is my own work
.
2.
I specified in my assessment any assistance I received in its preparation, and I referred to any sources
from which I used data, ideas, or words, either quoted directly or paraphrased.
3.
This assessment was prepared by me specifically for this unit, as directed by my Trainer/ Assessor.
4.
I acknowledge the requirement to keep a copy of the submitted assessment and provide it upon
request in the future.
I certify the above to be true. By signing this statement, I agree to the penalties that apply in the event of
any breach of academic conduct, including copying, cheating, and plagiarism.
Student ID
Student name
Signature
Date of Submission
Gue2614283054
Faisal
FAISAL
27.11.2023
ICTNPL413 Evaluate networking regulations and legislation for the telecommunications industry Assessment 1 Version 1.0 Oct 2023
Valley International College RTO No: 41413 | CRICOS 03989C |
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Assessment 2: Project Portfolio
Assessment Description The assessment consists of 3 sections.
Section 1: Research and plan to develop reports
Section 2: Assess research
Section 3: Produce reports
Assessment Outcomes By completing this assessment, you will demonstrate the knowledge
and skills in the following elements for the unit.
Assess economic and political influences on networking
regulations and legislation
Determine impact of networking regulations and legislation
Assessor will mark each question as S satisfactory or NS not
satisfactory. S – This outcome indicates that the student has answered the
questions satisfactorily.
NS - This outcome indicates that the student has not answered the
questions satisfactorily and needs to redo the question to achieve a
satisfactory outcome.
When and where This assessment is a Project portfolio that will be completed in class
and at your own time. What do I have to do? Assessment consists of three sections. Details of activities that needs
to be completed for each of the parts are detailed below. You need to
provide all evidences with the assessment submission.
Assessment Purpose Successful completion of this Project will contribute to the evidence
collected by your Trainer/Assessor to demonstrate that you possess
the required knowledge and skills for the unit.
Students will be asked questions about the project by the Assessor
during the different stages of the Project. Students must answer the
questions satisfactorily and this will form part of Resources and Equipment To complete this assessment you will organise meetings, complete
templates, send emails and conduct research. You will need access to
student guide, computer/laptop with internet access and maybe zoom if
you plan to conduct online meetings. Timeline This assessment will take approximately 4 – 4.5 hours to complete,
however this is only a guide. This assessment is due to be submitted with all other assessments for
this unit on the due date as instructed by your Trainer/Assessor. Submission Instruction Submit completed assessment via the LMS and ensure that you
ICTNPL413 Evaluate networking regulations and legislation for the telecommunications industry Assessment 1 Version 1.0 Oct 2023
Valley International College RTO No: 41413 | CRICOS 03989C |
complete the assessment Proof of Submission sheet with your full
name, date (DD/MM/YYYY) and signature in the declaration section.
Remember to retain copies of your assessments for your own records. Instruction for students
1.
Preparation
Software to Design Network:- Cisco Packet Tracer
Prior to commencing the task, you are to meet with the client to find out about their requirements
in relation to the ICT network architecture designs.
chat.png
If you are completing this in your RTO, the client will be your assessor and you will meet with them.
If you are completing this based on your own organization, the client may be an internal client or an external client who you will need to meet with to find out requirements. You will need to provide a video or audio recording of this meeting so that your assessor can confirm your oral communication skills. Remember that as you need
to design two ICT network architecture design so it’s possible that you may need to meet with two different clients.
At the meeting, you will need to find out about:
the two networks for which the designs are required and current issues, problems, and opportunities.
scope of the work to be conducted, including objectives.
specifications for the network
network traffic demands
budget available
other details including site access arrangements ICTNPL413 Evaluate networking regulations and legislation for the telecommunications industry Assessment 1 Version 1.0 Oct 2023
Valley International College RTO No: 41413 | CRICOS 03989C |
and timelines.
During the meeting, your assessor will be looking to see that you can demonstrate oral communication skills including:
Speaking clearly and concisely using relevant language.
Using observational and questioning techniques to
confirm and clarify and revise understanding as required information.
Using active listening techniques
You should ensure that all arrangements for access are confirmed at the meeting by finding out the information you need to.
ICTNPL413 Evaluate networking regulations and legislation for the telecommunications industry Assessment 1 Version 1.0 Oct 2023
Valley International College RTO No: 41413 | CRICOS 03989C |
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Introduction
The assessment tasks for ICTNPL413 Evaluate networking regulations and legislation for the telecommunications industry
are outlined in the assessment plan below. These tasks have been designed to help you demonstrate the skills and knowledge that you have learnt during your course. Please ensure that you read the instructions provided with these tasks carefully. You should also follow the advice provided in the IT Works Student User Guide
. The Student User Guide provides important information for you relating to completing assessment successfully.
Assessment for this unit
ICTNPL413 Evaluate networking regulations and legislation for the telecommunications industry describes the skills and knowledge required to evaluate the impact of deregulation, competition, economic conditions, regulations and legislation on enterprise-specific policies and procedures and its subsequent incorporation into the planning process.
For you to be assessed as competent, you must successfully complete one assessment task:
Assessment Task 1: Project – You must work through a range of activities and complete a project portfolio. ICTNPL413 Evaluate networking regulations and legislation for the telecommunications industry Assessment 1 Version 1.0 Oct 2023
Valley International College RTO No: 41413 | CRICOS 03989C |
Assessment Task 1: Project Portfolio
Information for students
In this task, you are required to demonstrate your skills and knowledge by working through a number of activities and completing and submitting a Project Portfolio
.
You will need access to:
a suitable place to complete activities that replicates a business environment including a meeting space and computer and internet access
your learning resources and other information for reference
Project Portfolio template.
Ensure that you:
review the advice to students regarding responding to written tasks in the IT Works Student User Guide
comply with the due date for assessment which your assessor will provide
adhere with your RTO’s submission guidelines
answer all questions completely and correctly
submit work which is original and, where necessary, properly referenced
submit a completed cover sheet with your work
avoid sharing your answers with other students.
Assessment information
Information about how you should complete this assessment can be found in Appendix
A of the IT Works Student User Guide
.
Refer to the appendix for information on:
where this task should be completed
how your assessment should be submitted.
Note
: You must complete and submit an assessment cover sheet with your work. A template is provided in Appendix B of the Student User Guide. However, if your RTO has provided you with an assessment cover sheet, please ensure that you use that.
ICTNPL413 Evaluate networking regulations and legislation for the telecommunications industry Assessment 1 Version 1.0 Oct 2023
Valley International College RTO No: 41413 | CRICOS 03989C |
i
Activities
Complete the following activities:
1.
Carefully read the following:
This project requires you to produce:
two comprehensive reports that evaluate the economic and political influences on the networking industry in Australia and describe the impact of regulations and legislation on the networking industry.
two summary reports that evaluate the impact of legislation on planning processes and accessibility to networks.
To do this, follow the process explained in the steps below. You will:
Assume that you are a consultant to large telecommunications businesses in Australia. The Board of Directors for two different carriers/service providers has asked you to advise them on the networking regulations and legislation for the telecommunications industry, including their impact and factors influencing them.
You have been contracted by both businesses to develop:
Carrier/Service provider 1:
one comprehensive report that evaluates the economic and political influences
on the networking industry in Australia and describes the impact of regulations and legislation on the networking industry.
one summary report that evaluates the impact of legislation on planning processes and accessibility to networks
.
Carrier/Service Provider 2:
one comprehensive report that evaluates the economic and political influences
on the networking industry in Australia and describes the impact of regulations and legislation on the networking industry.
one summary report that evaluates the impact of legislation on planning processes and accessibility to networks
.
Choose any two carriers/service providers in Australia and complete page 4 of your
Project Portfolio
before starting the assessment.
Complete Section 1
of your Project Portfolio
. Steps 2 to 5 form part of Section 1
.
ICTNPL413 Evaluate networking regulations and legislation for the telecommunications industry Assessment 1 Version 1.0 Oct 2023
Valley International College RTO No: 41413 | CRICOS 03989C |
Plan and do research
Review, analyse and evaluate the research
Develop reports
Share the reports with the stakeholders
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This section outlines the requirements and process for research and planning the report content.
Section 1: Research and plan to develop reports
Complete the table to summarise legislative and regulatory requirements.
Keep your legislative and regulatory knowledge up to date.
Insert a link to an appropriate Training and Development Policy and Procedure here. What are the different ways available to keep your legislative and regulatory knowledge up to date?
Which way suits you best?
The provided link offers suitable guidelines for training and development policies and procedures. This training facilitates the enhancement of professional skills, skill advancement, and effective employee management within the organization.The following methods are accessible for maintaining current legislative and regulatory knowledge:1. Provision of training to staff members.2. Conducting interviews and meetings to ensure policy alignment with the organization.3. Mandatory training events monitoring and reporting should be obligatory.Offering training to staff members stands as the most effective approach for the organization
Identify the telecommunications carriers and service providers in Australia.
List the carriers and service providers in Australia.
Below are the available telecommunication
s options in Australia:
1. Vodafone
2. Telstra
3. TPG
4. Optus
Below are the ICTNPL413 Evaluate networking regulations and legislation for the telecommunications industry Assessment 1 Version 1.0 Oct 2023
Valley International College RTO No: 41413 | CRICOS 03989C |
available telecommunication
s options in Australia:
1. Vodafone
2. Telstra
3. TPG
4. Optus
Below are the available telecommunications options in Australia:
1. Vodafone
2. Telstra
3. TPG
4. Optus
Summarise legislation relevant to the networking industry.
What are the legislative requirements?
What is the purpose of the legislation?
How is the legislation implemented for large telecommunications businesses?
What are the rights of carriers and
service providers in installing facilities in Australia?
What is the impact of legislation on planning processes and accessibility to networks?
How does the legislation address data security and safety?
Various laws impact the regulations related
to network industries, encompassing processes, production, ICTNPL413 Evaluate networking regulations and legislation for the telecommunications industry Assessment 1 Version 1.0 Oct 2023
Valley International College RTO No: 41413 | CRICOS 03989C |
accessibility, marketing, and societal values. These laws
primarily aim to safeguard the organization and offer suitable training, ensuring that staff members effectively apply their skills and expertise.
The necessary legislation includes:
1. Establishment of
defensive barriers ICTNPL413 Evaluate networking regulations and legislation for the telecommunications industry Assessment 1 Version 1.0 Oct 2023
Valley International College RTO No: 41413 | CRICOS 03989C |
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to consistently deter unwanted and unauthorized users.
2. Adherence to privacy acts.
3. Implementation of health and safety protocols.
4. Monitoring and management of network traffic interceptions.
The objective of this legislation is to uphold industry standards and safety ICTNPL413 Evaluate networking regulations and legislation for the telecommunications industry Assessment 1 Version 1.0 Oct 2023
Valley International College RTO No: 41413 | CRICOS 03989C |
measures for both staff and the broader public within the communication sector. For major telecommunication
s enterprises, strict adherence to legislation is essential to prevent potential breaches of trust, property loss, and to enforce regulations ICTNPL413 Evaluate networking regulations and legislation for the telecommunications industry Assessment 1 Version 1.0 Oct 2023
Valley International College RTO No: 41413 | CRICOS 03989C |
outlined in the telecommunication
s acts, which
Various laws impact the regulations related to network industries,
encompassing processes, production, accessibility, marketing, and societal values. These laws primarily aim to safeguard the organization and offer suitable training, ensuring that staff members effectively apply their skills and expertise.
The necessary legislation includes:
1. Establishment of defensive barriers to consistently deter unwanted and unauthorized users.
2. Adherence to privacy acts.
3. Implementation of health and safety protocols.
4. Monitoring and management of network traffic interceptions.
The objective of this legislation is to uphold industry standards and safety measures for both staff and the broader public within the communication sector. For major telecommunications enterprises, strict adherence to legislation is essential to prevent potential breaches of trust, property loss, and to enforce regulations outlined in the telecommunications acts, which
oversee content and service provision.
The appropriate carriers and services align with the Telecommunications Act of 1997, ensuring optimal services for the Australian populace. These carriers and acts facilitate the nationwide establishment of services and infrastructure.
The effects of legislation on planning procedures and network accessibility are as follows:
1. This legislation influences the technological tools and devices employed in telecommunications service provision.
2. It impacts the storage and sharing of information.
ICTNPL413 Evaluate networking regulations and legislation for the telecommunications industry Assessment 1 Version 1.0 Oct 2023
Valley International College RTO No: 41413 | CRICOS 03989C |
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3. Telecommunications and privacy acts counter actions that jeopardize health and privacy.
Privacy acts encompass data security and safety measures that provide protection against risks to health and privacy. These acts also safeguard the public's data utilized in telecommunications
Identify the regulators of the networking industry.
Identify at least two.
The two overseeing bodies within the network
industry are:
1. Federal Communication Commission
2. Ministry of Telecommunicatio
ns
The two overseeing bodies within the network industry are:
1. Federal Communication Commission
2. Ministry of Telecommunications
ICTNPL413 Evaluate networking regulations and legislation for the telecommunications industry Assessment 1 Version 1.0 Oct 2023
Valley International College RTO No: 41413 | CRICOS 03989C |
Summarise the regulatory requirements.
What are the implications of government regulation and deregulation on your chosen carriers/service providers?
What are the licensing requirements for your carriers/service providers?
What method is used by the Australian Competition and Consumer Commission (ACCC) to enforce competitive provisions between service providers?
What are the policies and procedures of the ACCC (at least one)?
What are the planning obligations of USO?
What are the policies and procedures of the USO?
Government regulations impact the telecommunications sector by
incorporating market principles and national values. The presence of competitive market values fosters competition, leading to more affordable and robust service offerings. Deregulation transforms communication industries, shifting them from monopolistic structures in long-distance services to competitive telecommunications service providers.
Licensing mandates set by the ACMA include the following:
1. Adherence to the Telecommunications Act of 1997.
2. Compliance with the Telecommunications Access Regime.
3. Fulfillment of access obligations related to facilities.
The ACCC (Australian Competition and Consumer Commission) employs strategies to encourage competition among carriers and safeguard consumer interests and safety. This organization also supports fair trade practices that promote rivalry among service providers.
ACCC's policies and procedures encompass:
1. Consumer Data Rights (CDR), a policy facilitating data portability and efficient consumer access to data held by service2. Universal Service Obligation (USO), which ensures equal
access to broadband and voice services for consumers, irrespective of their geographical locations.
USO policies and procedures entail:
Ensuring customer access to broadband and voice services while
maintaining consistent service standards across the nation
providers
ICTNPL413 Evaluate networking regulations and legislation for the telecommunications industry Assessment 1 Version 1.0 Oct 2023
Valley International College RTO No: 41413 | CRICOS 03989C |
Plan and summarise additional research required for your reports.
Research on:
Information sources (include both visual and textual information)
Add links to information sources here or attach the source to your portfolio.
Research summary
Australian economic conditions
Describe the current economic conditions in Australia.
https://www.rba.gov.au/
publications/smp/2020/may/
economic-outlook.html#:~:text=The
%20Australian%20economy%20is
%20expected,cent%20in%20the
%20June%20quarter
The economy of Australia is predicted to record
percent for the first half of the year 2020. There is
decrease of 20 percent and the rate of unemploym
the quarter of June.
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Research on:
Information sources (include both visual and textual information)
Add links to information sources here or attach the source to your portfolio.
Research summary
The economy of Australia is predicted to record
percent for the first half of the year 2020. There is
decrease of 20 percent and the rate of unemploym
the quarter of June.
Economic factors that can affect growth
List five factors that affect economic growth.
https://
www.managementstudyguide.com/
top-five-factors-that-spur-
economic-growth.htm
Human resource •Natural resource •Capital formation •Technological development •Social and political factors
Political influences on public and commercial enterprises that provide services in networking markets
Describe at least one political influence on public https://humanrights.gov.au/our-
work/when-tide-comes-towards-
accessible-telecommunications-
people-disabilities-australia-2
Carrier/service providers primarily focus on conveying information about disability services, accessible communication devices, and training initiatives. They ensure that their products cater to accessibility and inclusivity, tailored to the specific needs of consumers.
ICTNPL413 Evaluate networking regulations and legislation for the telecommunications industry | 19
Research on:
Information sources (include both visual and textual information)
Add links to information sources here or attach the source to your portfolio.
Research summary
and commercial network services.
Accessibility of networking services to individuals and organisations across Australia
Describe the accessibility of
your carrier/service providers.
www.adelaidenow.com.au/ipad/
vodafone-facing-6m-lawsuit-over-
network-problems/news-story/
5d92b36ac88a201348f1d955b97f4
19b
Vodafone is currently grappling with a $6 million legal case attributed to network issues. Thelawsuit has been initiated against the service provider, with claims centered around ensuring a 100% service delivery against mobile phone providers
Issues that contravene relevant policies, procedures, and legal requirements
Identify issues associated with your chosen carriers/service providers that contravenes relevant policies, procedures, and legal requirements (at least one).
https://repec.iza.org/dp2569.pdf
Political influence impacts both commercial and public network services, encompassing various amenities. Furthermore, it exerts its influence on specific regions, potentially leadingto the restriction of internet access, social media usage, and website bans due to political considerations.
ICTNPL413 Evaluate networking regulations and legislation for the telecommunications industry | 20
Research on:
Information sources (include both visual and textual information)
Add links to information sources here or attach the source to your portfolio.
Research summary
If no issues exist, state which issue may occur in future.
Other research
If you require any further research, summarise it here.
https://www.aivo.co/blog/5-
challenges-telecom-industry-with-
chatbots.
Necessary research concerning the problem is needed to understand the potential impacts on user services. Every user should be aware of these services, as complete reliance on the network is not advisable. While service disruptions may be infrequent, they are not nonexistent, especially within enterprise networks. Further research in this area is warraned.
Attach:
Information sources (if they need to be attached)
☐
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2.
Keep your legislative and regulatory knowledge up to date.
Use the internet to search for an appropriate Training and Development Policy and Procedure that may apply to your consulting business. Based on the Policy and Procedure you sourced, outline the different ways available to keep your legislative and regulatory knowledge up to date. Choose the option that matches your personal learning style and preferences best.
3.
Identify and summarise legislation relevant to the networking industry.
Identify the telecommunications carriers and service providers in Australia and summarise all legislation relevant to the networking industry. In your summary, include:
the purpose of each legislative requirement
how the legislation is implemented for large telecommunications businesses
the rights of carriers and service providers in installing facilities in Australia
impact of legislation on planning processes and accessibility to networks
how the legislation addresses data security and safety.
Legislation includes:
Legislation
Link
Telecommunications Act 1997 https://www.legislation.gov.au/Details/C2019C00104
Competition and Consumer Act 2010
https://www.legislation.gov.au/Details/C2021C00010
Broadcasting Services Act 1992
https://www.legislation.gov.au/Details/C2021C00389
Radiocommunications Act 1992
https://www.legislation.gov.au/Details/C2021C00277
Telecommunications (Consumer Protection and Service Standards) Act 1999
https://www.legislation.gov.au/Details/C2020C00180
Privacy Act 1988
https://www.legislation.gov.au/Details/C2021C00452
Telecommunications (Interception and Access)
Act 1979
https://www.legislation.gov.au/Details/C2021C00440
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National Broadband Network Companies Act 2011
https://www.legislation.gov.au/Details/C2020C00171
4.
Identify and summarise regulatory requirements.
Identify the regulators of the networking industry and summarise their requirements. Include:
at least two regulators
implications of government regulation and deregulation on the network planning industry (your chosen carriers/service providers)
licensing requirements
method used by the Australian Competition and Consumer Commission (ACCC) to enforce competitive provisions between service providers
policy and procedures of the ACCC
the planning obligations of Universal Service Obligation (USO)
policies and procedures of the Universal Services Obligation (USO).
You may find the following compliance enforcement policy of ACCC helpful as you answer this step:
https://www.accc.gov.au/about-us/australian-competition-consumer-commission/
compliance-enforcement-policy-priorities
Information about USO policies and procedures are summarised at:
https://accan.org.au/files/Tip%20Sheets/USO%20Tip%20sheet.pdf
Licensing requirements may include:
https://www.acma.gov.au/radiocommunications-licences
https://www.acma.gov.au/work-registered-cabler
https://www.acma.gov.au/register-carrier-licences-and-nominated-carrier-
declarations
ICTNPL413 Evaluate networking regulations and legislation for the telecommunications industry | 23
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5.
Plan and do further research.
Plan any additional research (using both written and visual texts) required to produce your reports and then do the research. Your research must include:
a summary of the Australian economic conditions (at the time you are doing the assessment)
economic factors that can affect growth
political influences on public and commercial enterprises that provide services in networking markets
the accessibility of networking services to individuals and organisations across
Australia (focused on your chosen carriers/service providers)
issues associated with in particular your chosen carriers/service providers that contravenes relevant policies, procedures and legal requirements.
You may use the template in the Project Portfolio
to plan and summarise your research. The Australian Bureau of Standards (ABS) database provides information about the
Australian economy. You may use the following link to access the database to help you answer this section:
https://www.abs.gov.au
Complete Section 2
of your Project Portfolio
. Step 6 forms part of Section 2
.
In this section, you will review, analyse, and evaluate the work you’ve done in Section 1 and
provide recommendations to address issues. ICTNPL413 Evaluate networking regulations and legislation for the telecommunications industry | 24
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Section 2: Assess research
Complete the table to review and evaluate your research.
Record and present data
Attach evidence of how you used a digital tool (such as Microsoft Excel) to record and present data.
This shows 4G available
in different service providers in
Australia.
This shows 4G available in different service providers in Australia.
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Explain how the economic conditions of Australia will affect the growth and planning of your chosen carriers/servic
e providers
The economic downturn during the pandemic had a significant impact on products
and services, particularly within Australian cities. Indoor customers increasingly relied on Wi-Fi provided by ISPs, which in turn affected the overall earnings of service carriers.
Evaluate how the political influences impact your chosen carriers/servic
e providers
Political influences primarily impact a nation's economic state, with an unstable political environment leading to fluctuations in the GDP. This, in turn, indirectly affects the chosen carriers and service providers.
Evaluate the accessibility of
networking services of your chosen carriers/servic
e providers to individuals and organisations across Australia
Companies such as Telstra and Vodafone possess mobile phone data and a range of information. Many carriers utilize GPS systems to monitor user locations and track shared services, relying on IP addresses and Mac addresses of user devices
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Provide recommendati
ons on how to address any issues (at least one)
The issue of accessing private data is a significant concern that necessitates attention. Disclosing personal information and data to carriers should not be permitted.Carriers establish robust privacy systems to safeguard individuals' privacy, minimizing the potential exploitation of accessible data and information.
6.
Attach:
Digital tool showing recorded and presented data
☐
7.
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8.
Assess the influence of economic conditions and political influences.
First, use an appropriate digital tool (such as Microsoft Excel) to record data from your research. Also use appropriate functions (such as SUM or CHART) to code and present the information.
Then:
explain how the economic conditions of Australia (researched in step 5) will affect the growth and planning of your chosen carriers/service providers
evaluate the political influences (researched in step 5) impacting your chosen carriers/service providers
evaluate the accessibility of networking services of your chosen carriers/service providers to individuals and organisations across Australia
provide recommendations on how to address any issues (from your research in step 5 and your assessment in this step).
Make sure you have answered all questions in Section 1 and
2
. Submit Section 1
and 2 to your assessor for approval. You must have your assessor’s approval before you proceed to the next step. Complete Section 3
of your Project Portfolio
. Step 9 forms part of Section 3
.
In this section, you will use the work you’ve done in Section 1
and 2
to develop reports for your chosen carriers/service providers. You will also share the reports with the relevant stakeholders.
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Section 3: Produce reports Summarise the features and functions of evaluation reports.
What is an evaluation report?
According to the appropriate procedures and standards, evaluation reports summarise the effectiveness of a product or service. The purpose of the report is to analyse a product, service, or process, as the name suggests.
What is the function of an evaluation report? Function of an evaluation report is to enhance the chance that the initiatives goals and objectives are being achieved such as determining value for money i.e., allocated resources are yielding the greatest benefit for clients and stakeholders. Identifying what components of an initiative work/do not work and why. Reports: 1. Evaluation questions 2. Evaluation Criteria 3. Timetable and work plan 4. Collecting date for an evaluation 5. Data collection Methods to answer Evaluation Questions 6. Data collection tools and Activities 7. Data Analysis 8. Report evaluation findings
What are the features of an evaluation report (at least three)?
The evaluation report should include the following elements:
1. It should present findings based on the evaluation conducted.
2. Recommendations aimed at enhancing the services should be included.
3. The report should pose evaluation-related questions.
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What is the difference between a summary and comprehensive
report?
Summary Report 1.A summary report condenses data from multiple transactions and presents the findings in a single document. A summary report is a datasheet report with the objective of summarising some or all of the data. These reports are unique in that they always include one or more summary columns that summarise the information in other columns. A summary report is one that contains any such summarising columns. 2. Comprehensive Report A comprehensive report is meant to delve deeply into a topic or concept. Comprehensive reports are frequently used in business to assess and explain a company's financial status.
Use the templates to develop two comprehensive reports (approximately 3 - 4 pages) that evaluate
the economic and political influences on the networking industry in Australia and describe the impact of regulations and legislation on the networking industry.
Write one report for each of your chosen carriers/service providers.
Use the work you’ve done in Section 1 and 2 in your report.
Comprehensive Evaluation Report for: [Telstra]
Executive Summary:
This comprehensive report pertains to Telstra telecommunications and offers an extensive examination of how variables like the economy, policies, political forces, and laws can impact telecommunication service operations. It also highlights the vast number of Telstra communication service providers, underscoring its status as a trillion-dollar telecom company. The report delves into various elements influencing service provider operations, addresses pertinent Telstra-related issues, and presents corresponding mitigation approaches.
Introduction: Telstra Corporation Limited, an Australian telecommunications entity, specializes in constructing and managing telecom networks, along with offering voice services. It holds the position of Australia's largest wireless carrier, catering to 18.8 million subscribers in 2020. Alongside delivering cutting-edge 5G services, Telstra is renowned for its premium service quality. The organization's operations are significantly influenced by diverse elements including politics, policies, and legislative aspects. This report outlines the varied factors impacting telecommunications services, spanning both private and public sectors. It also addresses the operational considerations for service providers, along with discussing specific issues and remedies pertinent to Telstra's context.
Legislation:
Legislation overseeing service providers and carriers includes:
1. The Radio Communications Act of 1992.
2. The Telecommunications Act of 1997.
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3. The Broadcasting Services Act of 1992.
4. The Privacy Act of 1988.
The Telecommunications Act of 1997 should be applied to telecommunications enterprises as stipulated by the legislation. The Privacy Acts primarily serve to safeguard user personal information and data, ensuring individual privacy. Implementation of these laws should align with specific mandates from various executive branch agencies.
Enterprise data security is a significant concern, allowing protection of critical data from unauthorized access and potential breaches. It encompasses measures against unauthorized users, data breaches, public exposure of information, and regulatory compliance.
Regulatory requirements establish guidelines imposed by government entities on companies. These mandates cover business operations, employee management, client interactions, and more, encompassing areas like health insurance, security protocols, and data privacy.
As per the Telecommunications Act of 1997, services offered and rights held are not obligatory for specific clients, as outlined in Section 120. This implies that services cannot be mandated. A service obligation report is necessary when changes to premises linked to local user access occur within a month.
Australian economic conditions:
The economic situation deteriorated during the pandemic, significantly impacting products and services, particularly within Australian cities. Political factors played a role in influencing the nation's
economy, with unstable politics affecting the GDP. This, in turn, indirectly affected selected carriers
and service providers, as evidenced by the average weekly earnings of $1737.10 and a -1.9% decrease in gross domestic production. However, the unemployment rate has shown signs of recovery post-pandemic Factors facilitating economic growth include:
Workforce and labor
Technological advancements
Import and export activities
Legal regulations and legislations
Economic elements play a pivotal role in shaping Australia's economic state. A rise in gross income would significantly bolster Telstra's growth, enabling its clientele to access higher-end services. Indoors, customers heavily rely on Wi-Fi from Internet Service Providers, impacting service carriers and their overall revenue
Political influences:
Political factors primarily shape a nation's economic state, and when politics are unstable, the GDP
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of a country can be negatively impacted, thereby indirectly affecting selected carriers and service providers. Political influences are crucial in driving the fluctuations within networking sectors, potentially leading to concerns over user privacy and ACCC violations. Ultimately, these factors significantly impact the broader networking industry.Telstra, a prominent entity, is notably susceptible to the repercussions of political instabilities, leading to potential disruptions in power dynamics that could impact the organization's financial plans and allocations. Consequently, the organization might be constrained from delivering cost-effective or budget-friendly services to its Australian clientele and users, given the prevailing circumstances.
Political factors primarily shape a nation's economic state, and when politics are unstable, the GDP of a country can be negatively impacted, thereby indirectly affecting selected carriers and service providers. Political influences are crucial in driving the fluctuations within networking sectors, potentially leading to concerns over user privacy and ACCC violations.
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Ultimately, these factors significantly impact the broader networking industry.
Telstra, a prominent entity, is notably susceptible to the repercussions of political instabilities, leading to potential disruptions in power dynamics that could impact the organization's financial plans and allocations. Consequently, the organization might be constrained from delivering cost-
effective or budget-friendly services to its Australian ICTNPL413 Evaluate networking regulations and legislation for the telecommunications industry | 33
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clientele and users, given the prevailing circumstances.
Issues:
Challenges encountered by carriers and potential future challenges:
Challenge of meeting surging demand with declining prices.
Convergence of regulations.
Persistent challenges in mobile-related businesses.
Proposed solutions to tackle the challenges:
Offer budget-friendly options for minor expenses in mobile services.
Provide amenities alongside modest price increments in mobile product offerings.
Conclusion:
In essence, this report underscores the challenges inherent in operating a telecommunications business, where meeting demand at competitive prices is a complex endeavor. Even the colossal company Telstra grapples with such issues, impacting production and market prices. Telstra's prominent position makes it susceptible to political imbalances, potentially disrupting theorganization's financial plans. Political influences also shape the dynamics of networking industries, with implications for user privacy and ACCC compliance, thus significantly affecting the broader networking sector
References: https://media.telstra.com.au
https://www.ibisworld.com/au/company/telstra-group-limited
Comprehensive Evaluation Report for: [Vodafone]
Executive Summary:
This report encompasses data about the laws, regulatory authorities, economic status, rules, and
related aspects that have a direct impact on Vodafone's telecommunications operations. It furnishes comprehensive insights into Vodafone, encompassing issues encountered and the ICTNPL413 Evaluate networking regulations and legislation for the telecommunications industry | 34
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corresponding solutions, all within a single document.
Introduction:
Vodafone, a prominent technology communication entity headquartered in the UK, is committed to global connectivity for a brighter future. Leveraging its expertise and extensive reach, it strives t
o enact positive environmental changes. With a pivotal role in sustaining the economy and contributing to diverse sectors, Vodafone stands out as a highly competitive and adaptable telecommunications company. The intent of this report is to offer insights into the various factors influencing Vodafone's operations and its provision of services and amenities to Australian users.
Legislation:
Legislation govertining the service provider and carrier are:
Radio communication acts 1992
Telecommunication acts 1997
Broadcasting services act 1992
Privacy acts 1988
The implementation of this legislation should follow the guidelines outlined in the Australian Communications and Media Authority Acts of 2005. This legislation primarily outlines the comprehensive regulation applicable to telecommunications enterprises. It entails overseeing and enforcing regulations within the telecommunications sector to ensure compliance with the specified legal framework.
Service providers are responsible for monitoring and capturing all data flowing through the telecommunications sector. Implementing various security measures is imperative to safeguard this information and shield it from malicious activities by potential attackers. Access to customer information should be restricted solely to service providers, with an unwavering commitment to ensuring data protection within the organization.
Vodafone should establish health and safety insurance measures in accordance with regulatory mandates, adhere to workplace health and safety regulations, and ensure compliance with relevant legislations. These implementations are crucial for effectively managing and countering potential malicious activities within their networks, thus safeguarding the networks at all costs.
As stipulated by the telecommunication acts, Vodafone possesses the authority to deploy services and functionalities aligned with the requirements of users within Australia. They are bound by analogous repercussions and provisions in cases of alterations, ensuring the provision
of prioritized services to their clients and other users.
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Use the templates to produce two summary reports outlining the impact of Australian federal legislation on network service planning processes and accessibility
.
Summary Report for:
[Telstra]
Introduction:
This report provides insights into the realm of networking enterprises, delving into their impact on Australian federal legislation. Additionally, it explores various legislations applicable to the enterprise and examines how legal frameworks could potentially influence the operations of the Telstra enterprise.
Legislation and regulations:
Telstra, a telecommunications corporation, adheres to numerous federal legal and regulatory stipulations. These encompass mandates such as the Universal Service Obligation (USO) and requirements set forth by the Australian Competition and Consumer Commission (ACCC). The USO mandates that Telstra furnish standard telephone services, payphones, and specific carriage services to all Australians, ensuring affordability and satisfactory service quality, irrespective of location. Meanwhile, the ACCC exercises oversight over the telecommunications sector, guaranteeing fair and competitive operations for entities like Telstra.
Accessibility:
Telstra stands as a prominent telecommunication giant in Australia, providing an array of networking services throughout the nation. These encompass fixed-line, mobile, and broadband offerings, which extend their reach to a substantial portion of the population and various organizations across the country, even encompassing remote and regional locales.
Impact:
Regulatory and legislative mandates, notably the USO and ACCC requirements, hold substantial importance in guaranteeing that Telstra's networking services remain accessible to the entire Australian populace. These stipulations also outline the carrier's responsibility to deliver standard telephone services, payphones, and specified carriage services universally. Nevertheless, the carrier's prerogatives in offering network access are constrained by these regulatory and legislative
prerequisites, compelling them to operate in an equitable and competitive manner.
Summary Report for: [Vodafone]
Introduction:
This report aims to discuss the impact of Australian federal legislation on Vodafone Australia's network service planning processes and accessibility.
Legislation and regulations:
Vodafone Australia adheres to diverse regulatory demands, encompassing the Universal Service ICTNPL413 Evaluate networking regulations and legislation for the telecommunications industry | 36
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Obligation (USO) and the stipulations laid out by the Australian Competition and Consumer Commission (ACCC). The USO dictates the provision of equitable access to standard telephone services, payphones, and designated carriage services for all Australians. Meanwhile, the ACC Coversees the telecommunication sector to ensure providers like Vodafone function within a competitive and impartial landscape.
Accessibility:
Vodafone Australia has a widespread network across Australia, providing services to over 6million customers. The company operates in all states and territories and offers various networkservices such as 3G, 4G, and 5G. According to the latest data, Vodafone's 4G network covers22 million Australians, while its 5G network is available in selected areas
Draft an email to share your reports with each service provider/carrier here:
To: Telstra
Dear Sir/Madam,
I am writing to notify you that our investigation into your service provision has reached its conclusion. A report detailing our discoveries has been generated and is accessible via the link enclosed below. Your consideration in reviewing the report and sharing any insights would be greatly appreciated.
Thank you for your collaboration.
Best regards,
To: Vodafone
Dear Sir/Madam,
It is with pleasure that we apprise you of the completion of our comprehensive research on your service provision. We are eager to present our findings through a report, and we cordially invite your input and feedback on the matter.
We believe our findings will prove valuable and engaging to you.
Thank you for your time and cooperation.
Kind regards,
9.
Determine functions and features of evaluation reports.
Outline the functions and features of producing comprehensive and summary evaluation reports. Include details about the form and conventions appropriate for ICTNPL413 Evaluate networking regulations and legislation for the telecommunications industry | 37
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such reports. 10.
For each of your chosen carriers/service providers, develop a comprehensive report.
Use the template in the Project Portfolio
to develop a comprehensive report that evaluates the economic and political influences on the networking industry in Australia and describes the impact of regulations and legislation on the networking industry.
Keep your audience (the Board of Directors) in mind as you write the report. Use clear and detailed formal business language and vocabulary specific to the networking industry.
11.
For each of your chosen carriers/service providers, produce a summary report.
Use the template in the Project Portfolio
to produce a summary report outlining the impact of Australian federal legislation on network service planning processes and accessibility.
Keep your audience (the Board of Directors) in mind as you write the report. Adapt the report to suit each individual carrier/service provider.
Use clear and detailed formal business language and vocabulary specific to the networking industry.
12.
Share the reports.
Draft an email to each carrier/service provider to share your reports with them and highlight any issues that need to be addressed. In your email, select and follow appropriate business communication protocols. Appropriate business email etiquette includes:
a clear, simple subject line
use of a standard font
addressing the recipient formally
providing a call to action at the end of the email
including a professional closing.
The text of the email should be in grammatically correct English, written in an appropriate (polite, business-like) style.
You may assume that your reports attached to each email.
13.
Submit your completed Project Portfolio.
ICTNPL413 Evaluate networking regulations and legislation for the telecommunications industry | 38
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Make sure you have completed all sections of your Project Portfolio
, answered all questions, provided enough detail as indicated and proofread for spelling and grammar as necessary. Remember to submit all necessary attachments as indicated. ICTNPL413 Evaluate networking regulations and legislation for the telecommunications industry | 39
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