BSBWRT301

Assessment Tasks BSBWRT301 - Write simple documents 1 ______________________________________________________________________________________ BSBWRT301 - Write simple documents v1.1 March 2016 Copy rights Reserved

ASSESSMENT COVER SHEET This form is to be completed by the assessor and used as q final record of student competency. All student submissions including any associated checklists (outlined below) are to be attached to this cover sheet before placing on the students file. Student results are not to be entered onto the Student Database unless all relevant paperwork is completed and attached to this form. Student Name: Student ID No: Final Completion Date: Unit Code: BSBWRT301 - Write simple documents Please attach the following documentation to this form Result S = Satisfactory NS = Not Satisfactory NA = Not Assessed Assessment 1 ❑ Written activities S | NS | NA Assessment 2 ❑ Written activities S | NS | NA Assessment 3 ❑ Written activities/observations S | NS | NA Assessment 4 ❑ Written activities S | NS | NA Final Assessment Result for this unit C / NYC Student Feedback: _____________________________________________________________________ _____________________________________________________________________________________ Student Declaration: I declare that I have been assessed in this unit, and I have been advised of my result. I also am aware of my appeal rights. Name: ____________________________ Signature: ____________________________ Date: ____/_____/_____ Assessor Declaration: I declare that I have conducted a fair, valid, reliable and flexible assessment with this student, and I have provided appropriate feedback Name: ____________________________ Signature: ____________________________ Date: ____/_____/_____ Administrative use only Entered onto Student Management Database ❑ ________________ Date Initials 2 ______________________________________________________________________________________ BSBWRT301 - Write simple documents v1.1 March 2016 Copy rights Reserved

Assessment Task 1 – Written Questions Task Summary Answer all of the written questions below. What do I have to submit? You will need to provide correct answers to all questions. Write down your answers with the question number clearly indicated. Instructions Provide answers to all of the questions below: 1. Identify three benefits of a plain English writing style. - Good communication can lead to benefit of the business, as clear understanding and reduce compliance - It can make the thing difference than other competitive as pain English writing style is the point that everyone can understand your message - 2. Briefly describe each component of the three step writing process. 3. Write two sentences in the active voice and two in the passive voice. 4. List three circumstances in which you might use the passive voice? 4 ______________________________________________________________________________________ BSBWRT301 - Write simple documents v1.1 March 2016 Copy rights Reserved

5. Briefly describe each of the following: simple sentence, compound sentence, and complex sentence. Provide an example of each. 6. Rewrite the following paragraph to improve the language and the structure. Dear Sir/Madam It has come to our attention that your account is current in arrears, due perhaps to an oversight on your part or to some temporary pecuniary difficulty. It is the long held policy of this company that clients responsible for bad debts should be denied further access to credit until such time as the overdue amount ha been received. In view of this, it would appear imperative that you attend to this matter, without further loss of time. Should payment not have ben received at the above office, or indeed have been posted to same within a month of the date, hereon, continued credit in this store will be impossible. 7. List in order the steps that you could follow in writing a bad newsletter. 8. List in order the steps for writing a good newsletter. 5 ______________________________________________________________________________________ BSBWRT301 - Write simple documents v1.1 March 2016 Copy rights Reserved

Assessment Task 2: Plan documents Task Summary The assessment tasks in this unit required you to plan, draft, review and write documents for a fictitious company, Burleigh Accountants, in the role of Accounts Administration Officer for Burleigh Accountants. The company is located at 11 Rookwood Street, Yagoona, VIC 3199. Your duties in this role include planning and drafting a range of business communications. All documents developed for the company need to be developed using the Burleigh Accountants Style Guide You may also refer to the following links that provides examples of documents that you can use to assist you in developing your documents: 1. Formal letter ( please see the sample ) - http://www.usingenglish.com/resources/letter-writing.php 2. Memo ( please see the sample ) - https://owl.english.purdue.edu/owl/resource/590/04/ 3. Email ( please see the sample ) - http://writingcenter.unc.edu/handouts/effective-e-mail- communication/ 4. Reports ( please see the sample ) - http://grammar.yourdictionary.com/style-and-usage/report-writing- format.html This first assessment task focuses on the planning of documents. What do I have to submit? Completed planning templates 7 ______________________________________________________________________________________ BSBWRT301 - Write simple documents v1.1 March 2016 Copy rights Reserved

● Instructions Complete the following activities: Develop a plan for each of the documents indicated below. You will need to complete the planning template shown on the following page, making brief notes in relation to each of the documents you need to plan for. Ensure that you consult the Style Guide in developing your plan for each document. The documents you need to plan (use the planning template in p.8) for are as follows: 1. A response to an email sent by a client, Eleanor Bloom of Seawaters Pty Ltd seeking a face to face appointment at your offices with the Senior Accountant within the next two weeks to discuss business planning. The meeting can be conducted 2 weeks from the date of receipt of the email and you need to advise Eleanor of this. 2. Informing staff of an upcoming meeting that will be held to discuss a new performance appraisal system to be implemented within the company. The HR Manager, Tom Sweeny, will be at the meeting to discuss the new system and answer questions. The meeting should be scheduled for one hour and you should nominate a time and date. 3. A formal communication to Sonya Sears to inform her that her recent application for the position of Senior Accountant was unsuccessful and thanking her for her interest in the company. 4. A request to all clients to update their bank account details due to the ATO requirement to ensure that all FIA (financial institution account) information is up to date. Review the information at the following link to provide clear and relevant information to clients about the requirement: https://www.ato.gov.au/Tax-professionals/Services-and-support/Working-online/Changes-to-electronic- interactions/Electronic-refunds/ Planning template (to be completed for each document). Planning criteria Notes What is the purpose of the document? To present the the unsuccessful result for applicant Who is/are the intended recipient/s? Sonya Sears What is the intended format for the document e.g. letter, email, memo? e-mail with attach letter What software will be used to produce the document? Microsoft word and e-mail What key points will be included in the document? Include each point in a logical structure and in the order they will be addressed in the document. - Put the applicant name to address them - Refer to applicant and the situation including thank to her as well as she interested for our company - Show the result to applicant with the reason -Give the wish to applicant and support her to success in her career path 8 ______________________________________________________________________________________ BSBWRT301 - Write simple documents v1.1 March 2016 Copy rights Reserved

3. You must also use the checklist below to check each of your drafts. Complete the checklist for each document and finalise your drafts. In completing the checklist you should also consult the Burleigh Accountant’s Style Guide to ensure that you have met all the Style Guide requirements. 4. Send the final copies of your drafts and the checklists to the Manager (your assessor). Your manager will also provide you with final feedback (see Assessment Task 4). Check Yes/No, comments and/or changes made to the document. Does the tone of the document reflect the writing style required as per the style guide? Inform the meeting to staff and make the appointment Is the tone in the document suitable for the intended audience e.g. is it sufficiently formal or informal? All relevant staff Is the format of the document appropriate to the purpose of the communication e.g. letter for a formal communication? Microsoft word Is the purpose of the document clear? - Use heading as ‘Memorandum’ as the point of this document - Put the purpose, and person participate in the meeting - Add person that you would like to inform - Put date and time - Introduction as the purpose of this memo, what was happen and what this is for - Refer to the context or body of memo, if possible can out the name of the person with responsibility - Put the resource of information in case reader can track the information and update before attend the meeting - Summary the action plan if possible Is the document logically sequenced and structured? Formal 10 ______________________________________________________________________________________ BSBWRT301 - Write simple documents v1.1 March 2016 Copy rights Reserved

Is the document constructed in a logical manner? No Has the document been proof read for spelling, grammar and overall readability? Yes What style guide requirements were observed in developing the document? Memo Template 11 ______________________________________________________________________________________ BSBWRT301 - Write simple documents v1.1 March 2016 Copy rights Reserved