MGT-440-T2-Project-Charter
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School
Nairobi Institute Of Business Studies *
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Course
330
Subject
Information Systems
Date
Nov 24, 2024
Type
docx
Pages
3
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Project Charter – (Project Name)
1. General Project Information
Project Name:
Kitchen Heaven Case Study
Executive Sponsors:
Dirk Perrier, VP of Marketing
Department Sponsor:
Jones Britt
Purpose of project:
Opening the 50th Kitchen Heaven store in Colorado Springs within a 120-day deadline.
2. Project Team
(add rows as needed)
Name
Department
Telephone
E-mail
Project Manager:
Benny Jeckys
Management
72578524598
BennyJeckys
@kitchenheaven.com
Team Members:
Dirk Perrier
Marketing
72754785584
DirkPerrier
@kitchenheaven.com
Mary Jane
Facilites
72548468547
MaryJane
@kitchenheaven.com
Bricks White
Retail Products
72658485664
BricksWhite
@kitchenheaven.com
3. Main Stakeholders
(e.g., those with a significant interest in or who will be significantly affected by this project)
Mary Jane works in facilities, ensuring the supply of products to stores and maintaining the operations of the facilities.
Bricks White is the Director of Retail Products, overseeing stores and district managers, and playing a key role in keeping
stores stocked and operational.
Customers
Suppliers
Landlords
4. Project Scope Statement
Project Goal / Business Justification
Describe the business need this project addresses
The purpose of this initiative is to open the 50th Kitchen Heaven location in Colorado. The goal of this expansion is to
increase Kitchen Heaven's presence in the region, increase overall earnings, and contribute to the betterment of the local
community.
Objectives (in business terms)
Describe the measurable
goals
of the project, e.g., reduce cost by xxxx or increase quality to yyyy
Build Storefront and classroom in the back for demos and classes
Open store by March 31 s t with Grand Opening ceremony party and demos
Positive Net Profit by the end of the first year.
Increase profit by 5% or more each year following
Sign Lease
Deliver product and stock store
Submitted by: [Name]
Page 1 of 3
Project Charter – (Project Name)
1. General Project Information
Project Name:
Kitchen Heaven Case Study
Executive Sponsors:
Dirk Perrier, VP of Marketing
Deliverables/Outcomes
List the high-level “products” to be created (e.g., improved xxxx process, employee manual on yyyy)
Create a Cookbook to sell in the storefront.
Meals from the cookbook are taught in classes.
Training and workshops can help employees provide better customer service.
Implement a two-week new employee orientation program that includes a corporate employee handbook.
Scope
List what the project will and will not address
that is
not covered in purpose and outcomes (e.g., this project addresses units that
report into the Office of Executive Vice President.
Units that report into the Provosts Office are not included)
The purpose of this project is to address the need for a new shop in Colorado Springs. The project timeline is established to
manage a quick build while keeping quality assurance and corporate requirements.
Major Known Risks (including significant Assumptions)
Identify obstacles that may cause the project to fail.
Risk
Risk Rating (Hi, Med, Lo)
Location and facility costs
high
Product availability and shipment
medium
IT installation and availability
Low
Server set up and operation
high
Ethernet installation
High
Building facility and interior
low
Constraints
List
a
ny conditions that may limit the project team’s options with respect to resources, personnel, or schedule (e.g.,
predetermined budget or project end date, limit on number of staff that may be assigned to the project).
The Christmas season may present difficulties during the early months of construction and preparation, perhaps leading to
shortcuts later on if time is restricted.
External Dependencies
Will project success depend on coordination of efforts between the project team and one or more other
individuals or groups? Has everyone involved agreed to this interaction?
Suppliers
Permits via colorado springs city council
Construction company
Land owner approval
Contractors
Submitted by: [Name]
Page 2 of 3
Project Charter – (Project Name)
1. General Project Information
Project Name:
Kitchen Heaven Case Study
Executive Sponsors:
Dirk Perrier, VP of Marketing
6. Sign-off
Name
Signature
Date
(MM/DD/YYYY)
Executive Sponsor
Dirk Perrier
Dirk Perrier
08/10/2023
Department Sponsor
Jones Britt
Jones Britt
08/10/2023
Project Manager
Benny Jeckys
Benny Jeckys
08/10/2023
7.
Notes
N/a
Submitted by: [Name]
Page 3 of 3
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