CHALLENGE 1.2 _ Conflict Resolution _ Sophia Learning
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Nov 24, 2024
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Different Styles of Mediation
Marcus, the president of a neighborhood improvement group, spoke with Michelle, a case worker
at a community dispute resolution center, about a neighborhood conflict. The neighborhood
couldn't agree whether or not to replace a local playground with a parking lot. While there were
many parking problems in the area, many young children lived in the neighborhood. The
neighborhood improvement group split into two sides over the issue, and people became angry
with each other.
Michelle suggested that mediation may be effective in this situation and explained the process to
Marcus. She said, “When we mediate, the parties to the conflict have full control over the decision
making. The mediator won't suggest solutions, make a decision for them, or give an opinion, even if
they ask for one. But the aim is to help the parties create their OWN agreement.”
Marcus asked, "Does the mediator eventually make a decision for the parties if they cannot reach
one themselves?"
"No," Michelle replied. "There is a form of mediation where that is done, but that's probably not the
best approach here.”
Which form of mediation allows the mediator to make a final decision for the parties if needed?
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Mediation-arbitration
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Evaluative mediation
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UNIT 1 — CHALLENGE 1.2
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Transformative mediation
Facilitative mediation
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UNIT 1 — CHALLENGE 1.2
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