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Raunaq-e-Islam Govt. College for Women, Karachi *

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Information Systems

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Nov 24, 2024

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Provide two significant issues with organization relying on the internet for much of their work with customers. Prepare a justification for each of these issues to provide to your boss with solid mitigation. Two significant issues with organizations relying on the internet for much of their work with customers are cybersecurity threats and accessibility issues. Cybersecurity Threats: One of the biggest issues with relying on the internet for customer work is the risk of cybersecurity threats. As more organizations rely on digital systems to conduct business, cybercriminals are increasingly targeting them with sophisticated attacks such as phishing, malware, and ransomware. A successful attack can result in data breaches, financial losses, and reputational damage. Mitigation: To mitigate this issue, the organization can implement robust cybersecurity measures such as firewalls, intrusion detection and prevention systems, and regular security audits and testing. The organization can also provide regular cybersecurity awareness training to employees to help them recognize and prevent cyber threats. Accessibility Issues: Another issue with relying on the internet for customer work is accessibility. Not all customers may have equal access to the internet or the digital tools required to conduct business online. This can lead to discrimination against customers who may have limited access to technology or may require accommodations due to disabilities. Mitigation: To mitigate this issue, the organization can offer alternative ways for customers to conduct business, such as phone or mail-in options. The organization can also ensure that its digital platforms are accessible to customers with disabilities by adhering to accessibility standards such as the Web Content Accessibility Guidelines (WCAG) and providing alternative formats for customers who may require them. By mitigating these issues, the organization can ensure that its reliance on the internet for customer work does not compromise the security and accessibility of its customers. Should organization use free VPNs for their business endeavors? Why or why not? Organizations should not use free VPNs for their business endeavors. While free VPNs may seem like an attractive option, they often come with significant risks and limitations that can compromise the security and effectiveness of the organization's operations. Here are a few reasons why organizations should avoid using free VPNs: Limited Security: Free VPNs typically offer limited security measures, which can leave organizations vulnerable to cyberattacks. Free VPNs may not use strong encryption methods or may log and sell user data to third parties, which can compromise the confidentiality and integrity of the organization's data. Unreliable Performance: Free VPNs may also have slower connection speeds and limited bandwidth, which can hinder the organization's productivity and performance. This can be particularly problematic for organizations that rely heavily on internet-based operations, such as online transactions or cloud- based storage. Lack of Support: Free VPNs often lack reliable customer support, which can make it challenging to troubleshoot technical issues or seek help in case of a security breach.

Compliance Issues: Some free VPNs may also operate in countries with lax privacy laws or where internet censorship is prevalent. This can create legal and compliance issues for organizations that operate in regulated industries or handle sensitive customer information. In summary, free VPNs may seem like a cost-effective solution for organizations, but they come with significant risks and limitations that can compromise the organization's security and effectiveness. Instead, organizations should invest in reputable and reliable VPN services that offer robust security measures, fast connection speeds, reliable customer support, and compliance with privacy and data protection regulations. For organizations that might be leery of using VPNs, what might a value-added VPN provider provide that would check the right boxes? For organizations that might be leery of using VPNs, a value-added VPN provider can offer a range of features and services that would check the right boxes for security, privacy, and reliability. Here are a few examples: Robust Encryption: A value-added VPN provider can offer strong encryption methods that ensure the confidentiality and integrity of the organization's data. The provider can use advanced encryption protocols such as AES-256 and SHA-256 to protect the organization's data from cyber threats. Multi-Platform Support: A value-added VPN provider can offer multi-platform support, allowing the organization to use the VPN service on a variety of devices and operating systems. This can include desktop and laptop computers, mobile devices, and routers. Fast Connection Speeds: A value-added VPN provider can offer fast connection speeds that ensure the organization's productivity and performance are not compromised. The provider can use high-bandwidth servers and advanced routing techniques to optimize the organization's internet connection. Reliable Customer Support: A value-added VPN provider can offer reliable customer support that can help the organization troubleshoot technical issues, answer questions about the service, and provide assistance in case of a security breach. The provider can offer 24/7 customer support via phone, email, or chat. Compliance with Regulations: A value-added VPN provider can ensure that the organization's use of the VPN service complies with applicable regulations such as privacy and data protection laws. The provider can offer a range of compliance features such as GDPR compliance, no-logging policies, and transparency reports. Advanced Security Features: A value-added VPN provider can offer advanced security features such as kill switches, malware blockers, and ad-blockers, that can protect the organization's devices and data from cyber threats. In summary, a value-added VPN provider can offer a range of features and services that can address the concerns of organizations that might be leery of using VPNs. By offering robust security measures, multi- platform support, fast connection speeds, reliable customer support, compliance with regulations, and advanced security features, a value-added VPN provider can ensure that the organization's use of the VPN service is secure, reliable, and effective.

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