Problem Set 2 V2 F23

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Jan 9, 2024

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CHEME 5610: Product Design/Lean Operations Design Problem Set #2 (50 Points): Assigned September 5, 2023 Due: September 19, 2023 1. You are developing a new water treatment cartridge for residential customers at your company. The cartridge contains three internal chambers that are separated from each other by wire mesh screens. Water flows in series from the first chamber to the last. Each chamber performs a specific function: the first chamber contains a ceramic filter and wire mesh screen to remove particles from the water; the second chamber contains a specially-formulated activated carbon and wire mesh screen to adsorb any organic compounds in the water; and the third chamber contains pellets made of a new, zeolite-based water softener. "Hard" water contains relatively high concentrations of dissolved calcium and magnesium, which tend to form hard-to-remove solid deposits in many appliances. A water softener removes these divalent cations from solution and replaces them with sodium and potassium ions. These monovalent ions have a lower tendency to form solid deposits, making the water "soft". The three chambers of the water treatment cartridge are housed in a cylindrical metal vessel with threaded pipe fittings at each end (see Figure 1). Water flowing through the outlet pipe will turn a small paddle wheel which is mechanically connected to a totalizer and display window. As the amount of water processed by the device increases, the wheel will turn and slowly advance the totalizer display from "0% used" to "100% used - replace cartridge" in 10% increments. There are no electrical components or wires anywhere within the water softener cartridge. The paddle wheel and totalizer are calibrated at the factory to display "100% used" after 150,000 gallons of water (the average annual water consumption of a US-based household of 4 people) have passed through the device Customers will be instructed to mail the spent cartridge back to your company when the display indicates "replace cartridge”. A replacement cartridge will then be shipped to the customer. There are no user-serviceable components within the water treatment cartridge. Please use the product design and reliability concepts we discussed in class to answer the questions below. a. (15 points) Complete an FMEA of your company’s water treatment cartridge using the template available on Canvas. b. (5 point) Identify the one failure mode (and ONLY one failure mode) that you think poses the biggest risk to your company’s customers, and justify your answer using your FMEA analysis. Do you have any ideas that could mitigate this risk? Please explain your ideas and how they might mitigate this risk. c. (5 point) Critically assess one of your scores for severity, probability or detectability in the failure modes listed in your FMEA. Identify one failure mode (and ONLY one failure mode) that could be important to Figure 1: Sketch of the new water treatment cartridge. water flow in water flow out chamber #1 particle filtration threaded pipe fitting chamber #2 organic adsorption chamber #3 ion exchange paddle wheel, flow totalizer, and display wire mesh screen
CHEME 5610: Product Design/Lean Operations Design Problem Set #2 (50 Points): Assigned September 5, 2023 Due: September 19, 2023 understand the sensitivity of the overall risk to your assumptions, and explain why. How would your overall risk change for that failure mode in your sensitivity assessment? What would you need to do to mitigate this sensitivity? Again, please explain your reasoning. 2. ( 10 points) A) After listening to “Happy Family Organics”, what are the 3 most significant take-aways you get from the podcast as it relates to start-ups. Describe your thoughts in no more than a single page, single spaced. B) Following your completion of A) above, ask Google BARD the same question and describe, in no more than ½ a page single spaced, two differences in your take-aways vs what BARD provided and critique those two differences for validity. 3. You have been developing this product for the last three years. Over the course of that time, you have built and tested numerous sets of prototypes. Each set of prototypes contained changes and improvements based on the observations from previous generations. Reliability data from this test program is given in Table 1 below. a. (10 points) Based on customer feedback, your company will not launch this new product until the unscheduled service call rate (USCR) is less than 1.0 calls per year. You have a gate review meeting for the project next week, and one of the deliverables is to estimate when the product will be reliable enough to start commercial sales. Use the tabulated reliability data to project the number of additional months of prototype development that will be needed in order to have a product with the reliability required for launch. b. (5 point) You have heard that another company is developing a competing product based on reverse osmosis technology. The business unit for your company has told you that this competing product will be available for sale worldwide in 12 months. Will you be able to beat your competitor to market? Please answer "yes" or "no" with supporting logic, and estimate the amount of time between the launch of your product and the launch of your competitor’s product. Test Number Number of Units in Test Start Date of Testing (mm/yyyy) USCR (calls/year) 1 15 Oct 2011 18.9 2 12 Jan 2012 12.1 3 17 June 2012 11.9 4 14 Oct 2012 9.4 5 16 Jan 2013 6 6 14 March 2013 6.5 7 16 May 2013 3.5 8 12 Aug 2013 4.2
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