V1Part3_Risk Group updated
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School
Eastern Gateway Community College *
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Course
204
Subject
Industrial Engineering
Date
Jan 9, 2024
Type
xlsx
Pages
16
Uploaded by CountNarwhal3
Window Installation Assumptions Log
Confirmed
Negated
Still Open
Contractors available
X
The job is accurately quoted
X
Contractor is on time for the job X
X
Windows arrive on time X
Windows arrive undamaged X
X
X
Caulk is neat and completely sealing openings X
X
Window area was checked for water damage X
Window was installed level X
Make sure windows are correct size X
Customer is satisfied upon completion X
Windows are sturdy and will not fall out X
Feedback Loop Closed
X
Contractor acts professionaland trained during window installation
The windows will fit where they have to be installed Windows were checked for leaks upon completion Windows were checked for condensation upon completion
Risk Assessment
Area Name:
Risk Description
1
Product arrives broken
2
Product is delayed (various reasons)
3
Home owner dissatisfied with installation
4
5
Inclimate weather delaying installation
6
Wrong order/incomplete
7
8
Customer unhappy with product or job
9
Pricing conflict/hidden costs
10
Inability to pay after installation is completed
11
Injury on the job
12
Short Staffed/ Call in 13
Leaks or has water damage 14
Not installed proper - gaps in caulk, poor ventilation 15
Not the correct insulation grade 16
Unique ID
Not enough workers for job causing a longer than quoted installation
Structural issue with home rendering installation impossible
Uneven windows - older shifting homes and windows
17
18
Water damage between panes from condensation
If not installed proper will put a strain on heating or cooling unit
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Window Installation
Caused by & Consequences
Delivery/wharehouse malfunction- order new window Poor instillation - have to re-install possibly refund project Weather- Have to postpone project
Window installer - redo job, possibly refund Window installer - redo job, possibly refund Window installer - redo job, possibly refund Weather, warehouses, window company - have to wait for the window Worker shortage/not enough skilled workers - have to prolong project and spend more money House integrity - Possibly re frame the wall to make possible or pass the project Project manager's communication - incorrect assumptions or incomplete planning Home owner, possible disatisfaction - possible breaking of contract
Unstable surfaces, heights, tools - loss of worker, possible delay of project
Worker sickness or inability to work - possible delay of project, difficulty with completeion of project
Window Quality - having to order new window, possible delay of project
Window Manufactuer, who ordered the window - having to order new window, possible delay of project
House integrity - Possibly try diffrent window types to hide the uneveness
Window installer - redo job, possibly refund, possibly have to pay for damages or follow warranty Window Quality - having to order new window, possible delay of project
Updated By:
Risk Group 1
Date Last Updated:
12/3/2023
Risk Owners Name & Role
Probability
Impact
Risk Rating
Alexandra Major - Transition Manager
Low
High
Severe
Rebecca Fisher - Project Leader
Low
Medium
Moderate
Rebecca Fisher - Project Leader
Low
Very High
Critical
Cody Yamada - Project Cooridanator
High
Very High
Critical
Cody Yamada - Project Cooridanator
Low
Low
Sustainable
Jonathan Mauer Project - Support Manager
Low
Very High
Critical
Jonathan Mauer Project - Support Manager
Low
Very High
Critical
Jonathan Mauer Project - Support Manager
Low
Very High
Critical
Cody Yamada - Project Cooridanator
High
High
Critical
Rebecca Fisher - Project Leader
High
High
Critical
Jonathan Mauer Project - Support Manager
Low
High
Severe
Jonathan Mauer Project - Support Manager
Low
Low
Sustainable
Alexandra Major - Transition Manager
Low
Medium
Moderate
Alexandra Major - Transition Manager
Low
Medium
Moderate
Cody Yamada - Project Cooridanator
Low
High
Severe
Jonathan Mauer Project - Support Manager
High
Low
Moderate
Inherent Risk (Without Controls)
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Alexandra Major - Transition Manager
Low
Medium
Moderate
Alexandra Major - Transition Manager
High
Medium
Severe
Control(s)
Control Owner(s) Name & Role
Alexandra Major - Transition Manager
Very Low
Administrative - reschedule install
Rebecca Fisher - Project Leader
Low
Rebecca Fisher - Project Leader
Low
Cody Yamada - Project Cooridanator
Low
Administrative - reschedule install
Cody Yamada - Project Cooridanator
Low
Alexandra Major - Transition Manager
Low
Alexandra Major - Transition Manager
Low
Rebecca Fisher - Project Leader
Low
Cody Yamada - Project Cooridinator
Medium
Rebecca Fisher - Project Leader
Medium
Cody Yamada - Project Cooridanator
Low
Substitution - backup personnel
Jonathan Mauer Project - Support Manager
Very Low
Rebecca Fisher - Project Leader
Low
Rebecca Fisher - Project Leader
Low
Alexandra Major - Transition Manager
Low
Jonathan Mauer Project - Support Manager
Very Low
Residual Probability
Substitution - Window will be reordered/replaced
Administrative - Installers complete training
Engineering - backup personnel for potential shortage Engineering - inspect home thorughly to identify issues
Elimination - training personnel and proper home inspection
Elimination - training personnel and proper home inspection
Administrative - refer to communication plan and scope
Administrative - Installers complete training
PPE - inspect work area, provide proper tools and equipment
Substitution - replace identified issue
PPE - inspect area, provide proper tools and equipment/training
Substitution - replace identified issue
Elimination - inspect for rot or other potential faults
Alexandra Major - Transition Manager
Very Low
Alexandra Major - Transition Manager
Medium
Administrative - Installers complete training
Substitution - replace identified issue
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Residual Impact
Impact:
Very Low
Low
Medium
Medium
Sustainable
Probability
Very High
Moderate
Severe
Severe
Low
Sustainable
High
Sustainable
Moderate
Severe
Low
Sustainable
Medium
Sustainable
Moderate
Moderate
Low
Sustainable
Low
Sustainable
Sustainable
Moderate
Low
Sustainable
Very Low
Sustainable
Sustainable
Sustainable
Medium
Moderate
Medium
Moderate
Medium
Moderate
Medium
Moderate
Medium
Moderate
Medium
Moderate
Very Low
Sustainable
Low
Sustainable
Low
Sustainable
Low
Sustainable
Very Low
Sustainable
Inherent Risk (With Controls)
Residual Risk Rating
Low
Sustainable
Medium
Moderate
Probability
Impact
Very High
Very High
High
High
High
Very High
Medium
Medium
Critical
Critical
Low
Low
Critical
Critical
Very Low
Very Low
Severe
Critical
Severe
Critical
Moderate
Severe
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Communication
Purpose
Audience
Owner
Project Kickoff Meeting
Project Leader
Project Status Report
Project Leader
Changes Review Board
Team Meetings
Initiate project with the team, cover goals and objectives, timelines, transition project from initiation to planning to implementation
Customer, Project Cooridinator
Communicate project's issues, and risks All project stakeholders
Review new project requests, project changes, and updates impacting the project baselines (scope, schedule, and budget)
Customer, Team Leads, Manufacturing Contact Project Leader, Transition Manager
Review team's progress with the project, discuss challenges/roadblocks, evaluate path towards accomplishing key milestones
Project Contractors, Manufacturing, Team Leads
Project Leader, Team Leads
External Suppliers Updates
Check status of manuafacturing to gurantee timeline
Team Leads, Manufacturing Contact
Project Cooridinator, Project Support Manager
Method of Communication
Frequency
Once
Report
Bi-weekly
Once
Virtual or Onsite
Virtual
Weekly
In-person meeting, preferably on-site
Change request form - Customer has 2 weeks from signing to make changes
Daily for length of installation
Window Installation Feedback Loop
Yes
No
The installers were professional and courteous
X
There were enough installers for the job
X
X
The product arrived unbroken
X
The order was complete and accurate
X
X
Cost of job matches original quote
X
X
Needs Improvement
The product was wrapped and secured upon arrival
Technician checked for gaps and leaks prior to leaving
The length of time for the installation was not longer than quoted
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Comment
Satisfactory Satisfactory Satisfactory Satisfactory Completed Satisfactory / no leaks Quote was the exact cost of the job Job was commpleted on time