Case Analysis # 1: The Boiler Room
Please remember:
Use the material from the lectures and the book when answering the questions. Be specific in
your answers.
Please submit all of the following materials in Brightspace in the specified order, saved as a PDF: o
Cover page including your assigned team number, and all team members’ name and
student numbers in alphabetical order by last name
. You must use the template provided by the professor.
o
Case analysis with the answer to each question, preferably starting on a new page
o
Team’s ethical statement containing all the required information in the same order as specified above. Please be advised that signing for another team member is considered academic fraud. Also, failing to sign this form will result in a grade of “0.”
A copy of the statement is appended.
o
Reports that do not follow the above guidelines (including following stated order) will be subjected to a 10% penalty.
Questions (total of 20 points, worth 6% of final course grade)
Question 1. Consider the three forms of organizational commitment. What levels (e.g., high, medium, low) of commitment do the Boiler Room employees experience according to all three forms? Analyze and justify your answer. (6 points)
Question 2. What type of psychological contract are the Boiler Room employees likely to have?
Why? (4 points)
Question 3. Analyze the job design of a typical Boiler Room employee according to the five job characteristics discussed by the Job Characteristic Model. (Hint: How would you rate the job of a
Boiler Room employee on each of the five job characteristics? Why [i.e., justify your answer]?) (10 points)
