7-1 Discussion- Metrics for Measuring Product Development Process

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Southern New Hampshire University *

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Industrial Engineering

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Dec 6, 2023

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Discussion (7-1) Metrics for Measuring Product Development Process Hello, The metrics that I have researches and consider most important for measuring the development process of Haptic Feedback technology are: Timeliness/Cycle-Time, Efficiency, Cost-Effectiveness and profitability. Timeliness and Cycle-Time: These two metrics are very similar in how they measure and they tie into the effectiveness of the measurement. Timeliness is the ability to complete the development process within a pre-defined time. Cycle-Time is the amount of time it takes to complete the entire length of the process from start to finish. It is important that we have a pre-determined amount of time that it takes for the product to be developed and by measuring the cycle-time, it will provide important data as to how efficient and effective the development process is going. If we are not meeting the development timely through the cycle-time data, then adjustments and corrections will be made to ensure we are completing the development in the timeframe we have determined. Efficiency: Efficiency is the measurement of how quickly you can get something done with accuracy. The saying "worker smarter, not harder" is a great example of efficiency. In order for to put out the haptic feedback technology, we will need to make sure we are meeting all deliverables, especially time deliverables. Being more efficient will allow for the products to be developed at a faster pace, with the best possible outcomes. Efficiency is the main driver, faster output with high accuracy leads to meeting deadlines, which leads to higher customer satisfaction, which then leads to higher profitability. Cost-Effectiveness:
Cost-effectiveness is understanding how much something costs to achieve a benefit. Meaning, how much are we putting in versus the benefit of what we receive. If the cost of Haptic technology is minimal and we are able to produce this development on a large scale, with high customer satisfaction, then the profits grow. With profits growing, then the minimal or effective costs we are putting in will be out-weighed by the amount of profits that are coming into the company. Being able to do something with intelligent, cost-effective means, will only provide benefit in the end. Profitability: When launching a new product in the development stage, understanding if this item will make a profit is ultimately what it is all about. Most organizations are not making a product just to break even or to give it away, they all want to make money and continue to grow. Profitability is the measurement of Total Sales versus Total Expense. All organizations want their total sales to greatly exceed their total expense. If you have a great product, something that has never been experienced before, that is being done efficiently and is turned around at a quick pace, this leads to great business, and great business leads to a larger consumer base, which will grow sales, and having a cost-effective process in place allows for sales to be much greater than the expenses being used.
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