2.1.6 Practice Questions
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130
Subject
Industrial Engineering
Date
Dec 6, 2023
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13
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2.1.6 Practice Questions
Candidate:
Joseph Vincent
(jvince13)
Date:
10/16/2023 9:07:03 am •
Time Spent:
01:06
Score: 100%
Passing Score: 80%
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Question 1:
Correct
Timothy works in the graphic arts departments and has received approval to upgrade his
video card. The card has arrived, and you are ready to begin the upgrade by replacing the
old video card with the new one in his workstation.
To ensure your personal safety, which of the following should you do FIRST?
Remove jewelry.
Put on safety glasses.
Place the computer on an ESD mat.
Disconnect power.
Explanation
Before you begin any internal service on a computer, you must always be sure that the
computer is completely disconnected from the power source. Not removing power can
lead to serious harm or death.
After the power is disconnected, you should remove any jewelry. Doing this eliminates the
possibility of accidentally getting any electronic discharges.
Placing the computer on an ESD mat and using safety glasses would also be bene
fi
cial, but
the
fi
rst thing you should do is disconnect power.
References
2.1.1 Safety
2.1.2 Safety Measures
2.1.5 ESD Facts
q_com_safm_disconnect_power_pp7.question.fex
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Question 2:
Correct
Your U.S.-based company has recently purchased an old o
ffi
ce building where employees
are being assigned to work. As you are setting up the employees' desktop computers, you
come to one location where the nearest wall outlet has only two prongs. All of the metal-
enclosed desktop computers have three-prong cords.
Which of the following is the BEST way to proceed with that particular desktop computer?
Purchase an adapter that converts the three-
prong cable to two prongs.
Get a new power cord with two prongs to
match the wall outlet.
Find a di
ff
erent outlet that uses three prongs.
Use the existing cord, but remove the
grounding prong, as it is not required.
Explanation
The third, or middle, prong of a computer plug is the grounding prong. In the event of a
malfunction, the electricity
fl
ows through the grounding prong to the earth which, in turn,
trips o
ff
the breaker, removing all electricity from that outlet. If the grounding prong is
removed or bypassed and a malfunction occurs, the electricity will
fi
nd the next shortest
path to the earth, which may be a person who touches the computer. Having the
electricity pass through a person could cause serious harm or even death.
You should never remove the third grounding prong or use an adapter to bypass the
prong.
References
2.1.1 Safety
2.1.2 Safety Measures
2.1.5 ESD Facts
q_com_safm_equipment_grounding_pp7.question.fex
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Question 3:
Correct
In which of the following situations should you NOT use an ESD wrist strap?
When wearing jewelry.
When working with high-voltage components.
When replacing worn or frayed power cords.
When replacing memory modules.
Explanation
Do not use an ESD wrist strap when working with monitors, power supplies, laptop LCD
panels, or other high-voltage components.
If you wear jewelry when working with hardware components, you need to be careful as it
can conduct electricity and cause physical harm. However, using an ESD wrist strap is
designed to protect hardware components and does not impact personal safety.
An ESD wrist strap protects hardware components and has no impact on personal safety
when replacing worn or frayed power cords.
An ESD wrist strap is speci
fi
cally designed to protect memory modules from electrostatic
discharge when replacing memory modules in a computer.
References
2.1.1 Safety
2.1.2 Safety Measures
2.1.4 ESD Protection
2.1.5 ESD Facts
2.6.2 PC and Networking Tools Facts
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3.6.6 Memory Installation Facts
q_com_safm_esd_not_use_pp7.question.fex
Question 4:
Correct
To improve the safety of your location and comply with regulations regarding work
environments with hazardous materials, you have been assigned to assemble Material
Safety Data Sheets (MSDS) for all chemicals used in your shop.
How should you obtain these documents?
Write them yourself after researching the
issues.
Download them from the chemical
manufacturer's websites.
Get them from your local workers' safety
insurance o
ffi
ce.
Ask your manager for them.
Explanation
Material Safety Data Sheets (MSDS) are written and distributed by chemical
manufacturers. You can download them from the manufacturer's website or request them
from a company representative.
MSDS sheets contain information that is only available from the manufacturer. Neither
your manager or a workers' safety insurance o
ffi
ce can provide MSDS documents.
Attempting to write your own MSDS sheet can be dangerous, as you do not have all the
critical information necessary that is available from the manufacturer.
References
2.1.1 Safety
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2.1.2 Safety Measures
2.2.1 Environmental Concerns
2.2.2 Environmental Facts
q_com_safm_
fi
nd_msds_pp7.question.fex
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Question 5:
Correct
Which of the following devices can store large amounts of electricity, even when
unplugged?
DVD optical drive
CRT monitor
LCD monitor
Hard disk drive
Explanation
A cathode ray tube (CRT) monitor can store large amounts of electricity, even when
unplugged. You should never open a CRT monitor, as the capacitors within the CRT can
store enough electricity to be lethal.
LCD monitors do not use large capacitors and are much safer to work on than CRT
monitors (although the CCFL backlight has mercury vapor in it, which could be harmful if
the tube is broken).
DVD optical drives and hard disk drives do not store electricity in su
ffi
cient quantity to be
harmful.
References
2.1.1 Safety
2.1.2 Safety Measures
2.1.5 ESD Facts
q_com_safm_monitor_safety_pp7.question.fex
Question 6:
Correct
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Jeannette's workstation is overheating. She decides to open the workstation and clean any
accumulated dust to see if it helps with the overheating issue.
Which of the following can Jeannette safely do to remove dust? (Select two.)
Use short bursts of compressed air to clean
delicate components.
Use a lint-free cloth and cleaning solvent to
remove all dust accumulation.
Use a continuous stream of compressed air to
clean all components.
Remove the power supply to do detailed
cleaning.
Use a special vacuum to clean dust from all
hardware components.
Explanation
Using short bursts of compressed air to clean delicate components followed by using a
special vacuum designed to remove dust from all components provides a safe procedure
for removing accumulated dust.
Removing the power supply to clean it outside of the case can cause personal safety
issues as the capacitor in the power supply can still hold an electrical charge.
Using a continuous stream of compressed air to clean all components can cause dust to
blow into other components and even into the o
ffi
ce, which can then accumulate in other
electrical devices.
Using a cleaning solvent can cause serious damage to hardware components, especially if
it comes in contact with electrical connections.
References
2.1.2 Safety Measures
2.2.1 Environmental Concerns
2.2.2 Environmental Facts
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2.5.1 PC Maintenance Best Practices
2.5.2 PC Maintenance Facts
13.1.2 Printer Overview Facts
q_com_safm_power_supply_safety_pp7.question.fex
Question 7:
Correct
While it takes 3,000 volts or more of ESD before you can feel it, it takes very little ESD to
damage a computer component.
What is the minimum ESD volt discharge that can actually damage a component?
50 volts
10 volts
100 volts
500 volts
Explanation
A discharge of as little as 10 volts can damage a component, but 3,000 volts or more of
ESD must occur before you can even feel it.
References
2.1.1 Safety
2.1.2 Safety Measures
2.1.5 ESD Facts
q_com_esdp_compare_cabling_pp7.question.fex
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Question 8:
Correct
Which of the following is a myth regarding electrostatic discharge (ESD)?
If you can't feel ESD, the surge is not su
ffi
cient
to harm computer components.
Simply touching an object can create static
electricity. You do not have to rub the object.
Most often, ESD degrades computer
components, and they fail at a later date.
Sitting down or standing up from a chair can
create static electricity.
Explanation
To be felt, an ESD charge has to reach the level of approximately 3,000 volts. Some
computer components can be destroyed by discharges as low as 20 or 30 volts.
The other statements about ESD are true.
References
2.1.2 Safety Measures
2.1.5 ESD Facts
2.6.2 PC and Networking Tools Facts
q_com_esdp_esd_myth_pp7.question.fex
Question 9:
Correct
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You work for a store that sells and repairs computers. Due to the room's layout, while
repairing computers, you must walk from one side of the carpeted room to the other
frequently.
Which of the following would BEST protect you from static electricity buildup?
Self-grounding
ESD mat
ESD heel strap
ESD wrist strap
Explanation
Walking across a room, especially on carpet, will generate static electricity on your person.
Discharging this electricity to a computer component may damage that component. Under
these circumstances, it is best to use an electrostatic discharge (ESD) wrist strap to ensure
proper grounding.
An ESD heel strap only works if the surface the technician is walking on is ESD-protected.
Since this room has nothing but carpet, heel straps would be ine
ff
ective.
ESD mats neutralize the static buildup between the computer and mat, but it is still best if
you connect yourself to the computer via an ESD wrist strap. Otherwise, the static
electricity you gain by walking across the
fl
oor can still be discharged to a computer
component you touch.
Although self-grounding is good, the fact that you are working on carpet means that
additional static may build up if you shu
ffl
e your feet while working.
References
2.1.1 Safety
2.1.2 Safety Measures
2.1.4 ESD Protection
2.1.5 ESD Facts
2.6.2 PC and Networking Tools Facts
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3.6.6 Memory Installation Facts
q_com_esdp_esd_strap_pp7.question.fex
Question 10:
Correct
To prevent ESD when replacing internal computer components, you attach an anti-static
wrist strap to your wrist. Where should the other end be fastened? (Select two.)
Ground wire on the power supply
Metal area on the computer case
Screw on the wall power outlet
Ground wire on the wall power outlet
Anti-static mat
Explanation
When using an anti-static wrist strap, you should connect the wrist strap to yourself and
the other end to a ground such as the clip on the anti-static mat, or to an area on the
computer case so that you and the computer are at the same electrical potential.
Never connect the wrist strap to a power outlet, power supply, or ground on a power
source.
References
2.1.2 Safety Measures
2.1.5 ESD Facts
2.6.2 PC and Networking Tools Facts
q_com_esdp_wrist_strap_pp7.question.fex
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