Quality and Productivity

docx

School

Humber College *

*We aren’t endorsed by this school

Course

2500

Subject

Industrial Engineering

Date

Dec 6, 2023

Type

docx

Pages

2

Uploaded by DrKingfisherMaster771

Report
Quality-Productivity If your name is not on the Cover Page you will not get the mark for this assignment. Case Study – Supreme Inc. You have just joined the Supreme Company as a financial analyst, reporting to the Controller. Based upon your recent business education at Humber, which included a wide range of subject areas, your new boss has asked you to help her review the recent changes in the manufacturing area. Until recently, the company had offered only a limited number of standard electric motors for sale. They had purchased raw materials and the lowest level components, but produced most of the subassemblies and all of the finished products in their own plant. The company’s profitability had declined over the years and marketing believed that customers needed both more variety of product and lower prices. In early 2022, the manufacturing division had been assigned the task of recommending changes to accomplish this dual goal of increasing variety and reducing costs. Manufacturing had recommended that they change their strategy to: Buy (rather than make in-house) most of the subassemblies. As tooling-up to produce a much wider variety of subassemblies, would take several million dollars of investment and 2-3 years to implement. Retaining production of existing sub-assemblies in- house was not considered viable as their volumes were expected to drop dramatically, when the variety being offered increased. Also the company needed all the existing space for the more flexible final assembly process needed for the greater variety of products being sold. Build final products to customer order. This plan had been approved in September of 2022. The plan and associated personnel layoffs were announced in October 2022, with the layoffs scheduled for December 31, 2022. The increased variety of products had been announced in October, with the first build-to-order shipments scheduled for Jan 2023. Selected Historical Results: Period Sales ($ '000's) Labour ($ '000's) Material ($ '000's) Other Costs ($ '000's) Jan 2022 250 63 104 65 Feb 252 62 102 66 Mar 262 65 103 64 April 255 64 106 66 May 263 66 103 63 June 270 69 104 65 July 265 68 102 64 Aug 262 66 108 67 Sept 254 69 107 66 Oct 259 75 109 65 Nov. 265 76 115 69 Dec 268 77 120 70 Jan 2023 255 51 156 64 Feb 265 47 150 63 Mar 275 35 149 64 April 290 31 144 65 May 284 30 146 63 June 286 31 147 65 July 295 29 148 64 Aug 292 29 148 63 Sept 301 31 150 65 1
Assignment * : Compile a report in Excel, which includes the following: 1- Format: (10 marks) Cover Page, Table of Contents – listing all major sections of the report, and the page number where these sections start. Executive Summary – should be written after covering all the issues of this assignment. This section should appear after the table of contents page and allow your manager to have an immediate, short and clear understanding of the main findings and recommendations of your study. Use bullet points and specific figures. Tables and charts should be computer generated. They must have titles, axes labeled, and data identified. 2- Calculate Labour , Material and Total Productivity (multifactor of all costs) indices, for each month and present them in a table. IE. Three indices for each month. (15 marks) 3- Present the 3 indices calculated in Point 2, in a line graph format, on one page. (10 Marks) 4- Compare the 3 average productivity indices for the whole of 2022 (12 months) with the 3 average indices of July-September (only 3 months) of 2023. a) What is the percentage change for each index? (12 marks) b) Why do we use only 3 late months in 2023? (3 marks) 5- Did the change in manufacturing strategy deliver improvements? Comment on patterns of Total Productivity, Labour Productivity and Material productivity, before and after the change in strategy and explain the reasons for each of the 3 patterns. IE. Mention the reason(s) that a productivity index went up or down. (10 Marks) 6- Comment on the role of Inspection: a) In general (One page) (8 marks) b) When (how often?) and where (which step of their manufacturing process?) should Supreme inspect (+-half page)? (7 marks) 7- Does higher quality (producing a good or a service with less mistakes/rejects) increase productivity? Explain your answer. (10 marks) 8- Six Sigma a) Search the Internet to find two organizations that use Six Sigma. List the specific Website address of each organization. (5 marks) b) Describe the use of Six Sigma in one of the above companies (10 marks) * USE EXCEL ONLY! Other formats will receive zero (create a new Sheet for each one of the 10 topics above – Sheet 1 to Sheet 10). 2
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