Module 7 Review Questions
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Youngstown State University *
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6944
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Industrial Engineering
Date
Feb 20, 2024
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docx
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7
Uploaded by DeanBaboon3865
1. The bullwhip effect 1s characterized by: A_ ordening patterns that experience increasing variance as you proceed downstream in the chain. IB ordering patterms that EXperience 1Ncreasing vararnce as vou QfOCCCd upstréam in the Ch&lfll C. purchasing patterns that experience mncreasing varnance downstream in the chain. D. purchasing patterns that experience decreasing variance as you proceed upstream in the chain. o Which of the following changes would decrease the likelithood of the bullwhip effect? A. changing the mix of items in an order B. sending partial shipments of an order |C. instituting a policv of no discounts or promotions | D. sending late deliveries of an order 3. An internal cause of disruption in the supply chain 1s: | A. torecast error. | B. underfilled shipments. C. volume changes. D. late deliveres. 4. An external cause of disruption caused in the supply chain 1s: A. product or sales promotions. B. new product or service introduction. I'C late deliveries. | D. engineering changes. 5. Possible internal causes of supply chain disruptions are: A late deliveries. |_B._machine breakdowns or inexperienced workers. | C. product and service mix changes. D. underfilled shipments.
6. A company adopts the supply chain strategy of contracting with a number of geographically dispersed suppliers just 1n case prices rise in one part of the world. This approach 1s known as: A. price hopping. | B. hedging. | C. outsourcing. D. futures. 7. One electronics manufacturer manages risk by making agreements with factories well 1n advance to guarantee productive capacity at an agreed price. If their product 1s popular, then they can use that productive capacity during an otherwise busy season at a lower cost. Such an agreement could best be described as: LLA. a futures contract. | B. low-cost hopping. C. theory of constraints management. D. the bullwhip effect. 8. The product development team ensures compatibility of the proposed product with corporate strategy and regulatory standards in the: A design stage. |_B. analvsis stage. | C. development stage. D. full launch stage. 9. The stage of new service or product development at which personnel are tramned and some pilot runs can be conducted to look for possible problems in production 1s called: A design B. analvsis. LC. development. | D. full launch. 10. A new product development team that 1s composed of product and process engineers, marketers, quality specialists, and buyers that work together to make sure the new product can actually be built 1s engaging n: LA. concurrent engineering. | B. joint application development. C. reverse logistics. D. core process design.
[11.-13] Use the following to answer the questions below. The Steele Bike Company has completed a total cost analysis for two suppliers of bicycle frames to support their business. They also consider on-time speed, top quality and customization 1n their selection process. Each criterion 1s given a weight (total = 100 points), and each supplier 1s scored on each criterion (1 = poor, 10 = excellent). The data are shown in the following table. CRITERION WEIGHT ACME STATE Total Cost 15 8 = On-Time Delivery 20 5 7 Top Quality 30 7 6 Customization 35 = 6 11. Refer to the mnstruction above. Using the preference matrix approach for selecting suppliers, what 1s State's total weighted score? A 570 B. 100 C. 23 12. Refer to the mnstruction above. Using the preference matrix approach for selecting suppliers, what 1s Acme's total weighted score? A. 100 C. 24 D. 590 13. Refer to the instruction above. Using the preference matrix (total weighted score) approach for selecting suppliers, which supplier should Steele select? State | Acme Either 1s acceptable—their preference matrix scores are the same. More information 1s needed to make this decision. O O wpe
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14. The practice of selecting suppliers and giving them significant responsibility for the design of certain components or systems of the product 1s called: A value analysis. B. locus of control. | C. presourcing. | D. vendor-managed inventories. 15. A systematic effort to reduce the cost or improve the performance of services or products 1s known as: A presourcing. B. cooperative orientation. C. supplier certification. | D. value analysis. |
16. Suppliers can gain power from a number of sources in the buyer / supplier relationship. When a supplier values identification with a buyer, this 1s called a(n) source of power. A. expert B. reward | C. referent | D. legal 17. Suppliers can gain power from a number of sources in the buyer / supplier relationship. When a buver has access to knowledge, information and skills desired by the supplier, this 1s called a(n) source of power. A expert | B. reward C. referent D. coercive 18. Suppliers can gain power from a number of sources in the buyer / supplier relationship. When a buver can threaten to cancel future business unless the supplier adheres to the buyer's demands, this 1s called a source of power. A legal B. reward C. referent LD._coercive | 19. The practice whereby a manufacturer has mventories of matenals on consignment from its suppliers falls under the scope of: A mventory pooling control. B. wvirtual distribution. C. electronic inventory control. |D._vendor-managed inventories. | 20. One of the benefits of a cooperative onentation in supplier relationships 1s: A the buver sometimes suggests ways to improve the supplier's operations. | B. the supplier implements i1ts own quality standards. C. the buyer does not have to share much information with the supplier. D. the supplier has complete freedom in choosing the delivery time.
21. Which one of the following statements correctly represents a benefit of centralized buying? A. Local managers have more control over their business. B. Purchases and production schedules are meshed more easily. C. Customization to local preferences 1s simplified. | _D. Increased buving power can result 1n significant savings in purchasing costs. | 22. Which one of the following statements is true about a cooperative onentation in suppler relationships? A_ Tt cannot be implemented 1n Western countries because competitive bidding 1s more effective in that culture. B. It cannot be implemented in the Western countries because 1t always benefits the supplier. C. It requires all parts and subassemblies to be purchased from the same supplier. | D_ It requires few suppliers for each item or service. | 23. Whuch of the following statements about cross-docking 1s not correct? A. Cross-docking 1s packing products on imncoming shipments so they can be easily sorted for outgoing shipments based on their final destination. B. Cross-docking reduces inventory and storage space requirements, but handling costs and lead times tend to increase. C. Items are moved from incoming vehicles to outgoing vehicles without being stored in warehouse mventory. D. Inbound and outbound shipments must be tightly coordinated for cross-docking to work. 24. What 1s the meaning of the acronym 3PL? A three profit/loss penods B. three purchasing locations C. three partner leverage | D. third party logistics provider | 25. Which of the following is not an advantage the Internet provides for a firm's order placement process? | A_ greater vanetv and better qualitv of products available | B. cost reduction C. increase in revenue flow D. pricing flexibility E. global access
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26. Whuch of the following 1s not an advantage resulting from a firm outsourcing its customer service process? A Specific detailed questions can be answered by the customer service representative. | B. The firm gains more control over the customer mterface process. | C. Customer service labor costs are low. D. Automated systems are replaced by human contact.