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A good definition of lean is eliminating waste. True or False False The Toyota Production System was a copy of an older version of another Japanese car manufacturer production system. True or False False The customer rules focuses on the idea that a. Don't have huge amount of inventory tying up assets that you have to sell-off b. Always getting better, adapting to external demands and employee insight c. Creates a positive work environment which reflects in employee longevity d. Stay up to date with the customer's changing tastes and demand patterns e. All of the above D. Stay up to date with the customer's changing tastes and demand patterns Lean and quality go hand-in-hand. What does this mean? a. Quality is the #1 goal b. Eliminating waste requires that you improve quality c. Quality is needed for lean to work properly, and lean process quickly reveal any quality problems d. All of the above e. Only b and c E. Only b and c Uber's initial business model is a good application of lean thinking. True or False True

Every lean journey begins with: a. Employee training b. Keeping the customer in mind c. Elimination of waste d. Getting rid of excess inventory e. All of the above are great places to start! B. Keeping the customer in mind Which of the following are among the five steps of the lean journey? a. Begin with the end in mind, Map the value stream, Flow the processes b. Identify customer value, Map the value stream, Train employees c. Identify customer value, Map the value stream, Flow the processes d. Flow the processes, Pull demand through the system, Act e. None of the above are correct Which of the following is true about the company New Balance? a. It learned about lean when it moved its manufacturing operations to Japan b. It implemented lean in conjunction with keeping some manufacturing in the U.S. c. It implemented lean by moving all of its manufacturing overseas. d. All of the above are true e. None of the above are true

What does the term "Kaizen" mean? a. Computer term for a general-purpose programming language b. Concept of adding an element of human judgment to automated equipment c. A short, focused, continuous improvement project that takes place on the production line. d. All of the above e. None of the above Which of the following lean logistics practices has Coca-Cola implemented? a. Expanded capacity of delivery trucks b. Cross docking c. Increased inventory capacity without adding floor space d. All of the above e. None of the above Which of the following statements about inventory are true? a. Inventory is a buffer b. Inventory helps you avoid dealing with problems c. Inventory may prevent you from understanding the true cause of problems d. Customers want you to have adequate inventory readily available for their needs e. All of the above are true f. Only a, b and c are true

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There is a standard amount of inventory turns that is considered good, regardless of industry. True or False False TAKT time tells us: a. How many minutes of production time we have per day b. How many units we need to produce per day c. How frequently a finished unit need to come off the line to meet our demand d. That Germany rocks the manufacturing world e. Any of the above could be true in the right situation The benefits of a cross-functional workforce include which of the following? a. Substitution when a worker is out b. Improved understanding of more processes by the workforce c. A sense of achievement by the multi-skilled workers d. A broader knowledge base for participating in Kaizen events e. All of the above f. Only a and c The lean principle of an organized workplace is directly supported by which of the following? a. Poka-yokes

b. Standard work c. Kitting processes d. Root cause analysis e. All of the above f. Only a and b The core questions to be addressed as part of a Kaizen event are: a. What is the customer value proposition? b. How can the process be improved? c. How will changes we make affect elated processes? d. Where should we implement cross-training? e. All are primary questions f. Only b and c A value stream map should be created before the Kaizen event begins. True or False False Value stream mapping should include: a. An accurate depiction of a process b. Quality performance statistics c. Total time in process d. The amount of time that value is added

e. All of the above b. Only a and b Value stream mapping is a very formal process that requires a great deal of training. True or False False Once the process has been mapped, what might be part of your analysis? a. Move material from one location to another b. Use tools like 5S and eight waste to identify improvement opportunities c. Look for wasted efforts and time d. All of the above e. Only b and c The first step in the 5S process is important because a. It allows you to understand the resources available for the job b. It allows you to free up space by eliminating things that are not used on the job c. It creates a standard process d. All of the above e. Only a and b The 5S process is: a. A one-time approach for organizing your space

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b. A continuous improvement approach for getting organized and staying organized c. Something that few companies do in practice d. One step in the eight-waste process e. Only a and d are true A poka-yoke is: a. A visual cue to avoid errors b. A system that helps you identify specific improvement opportunities c. Mistake proofing d. All of the above e. Only a and c The eighth waste is: a. Pride b. Defects c. Excess processing d. Waiting e. None of the above The 5S process helps support: a. Standard work b. A multi-functional workforce c. Minimized set-ups d. Continuous improvement e. All of the above f. Only a and d

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