[TTC] Tổng hợp các câu hỏi trắc nghiệm từ cuộc thi sinh viên

THE TRAINEE CLUB FOUNDATION OF LOGISTICS AND SUPPLY CHAIN *Nguồn tài liệu được thu thập từ The Trainee Club, một số thông tin được điều chỉnh để phù hợp. Lưu hành nội bộ học viên The Trainee Club 1) Redesigning the supply chain is one of the elements that make the supply chain more robust, secure, and agile by focusing on …? a. Location strategies b. Sourcing strategies c. Manufacturing strategies d. Pricing strategies 2) Match the non-financial KPIs with the according elements to measure a supply chain’s resiliency during disruption periods (one element can match with more than one KPI) 1. Agility 2. Flexibility 3. Information sharing A. Capacity utilization B. Supplier delivery efficiency C. Order lead time a. 1-B, 2-A, 3-C b. 1-A, 2-A,C 3-B c. 1-A,B, 2-A,C, 3-C d. 1-C,A, 2-B,A, 3-C 3) Resilience strategies are classified into two approaches: …. (a pre-disaster strategy which seeks to reduce the possibilities for disruption) and … (a post-disaster strategy which aims at reducing the consequences of disruptions) a. low risk, high risk b. proactive, reactive c. ecological, engineering d. operational, disruption 4) A supply chain of ABC’s retailer, warehouse, and factory is presented. ABC’s factory orders 1000 units of products every week from factory to warehouse, which aligns with the retailer’s demand. ABC’s warehouses hold a risk mitigation inventory of 7000 units. Due to a natural disaster, ABC’s factories are forced to shut down for 10 weeks. Assuming weekly shipment, calculate the weeks of stocking available for retailing during the 10 weeks of shutdown a. 7 weeks b. 10 weeks c. 3 weeks d. 1 week THE TRAINEE CLUB

5) In building resilience by balancing profitability and risk, low … (1) and high … (2) lead to an erosion of profits, whereas, high … (1) combined with low … (2) takes on more supply chain risk than the system is capable of withstanding a. (1) flexibility, (2) efficiency b. (1) vulnerabilities, (2) capabilities c. (1) visibility, (2) efficiency d. (1) adaptability, (2) efficiency 6) Which supply chain resilience strategies should be used for robustness and recovery dimensions: a. Multiple sourcing, Flexible Manufacturing System, E- based process b. Information sharing, Conditioning for disruption, Strategic stock and slack c. Supplier contract flexibility, Diversification, ERP System d. Revenue management via Dynamic Pricing, Parallel process, and Interchangeable people 7) Match the themes that shape post-disruption recovery efforts to suitable actions: 1. Reassess make-or-buy decisions 2. Sustain new norms through operations 3. Reassess the total operational cost structure A. Building operations resilience B. Increasing operating expense transparency C. Driving the future of work a. 1-C 2-B 3-A b. 1-A 2-B 3-C c. 1-A 2-C 3-B d. 1-C 2-A 3-B 8) Which of the following statements is true about the bullwhip effect and ripple effect: a. The ripple effect mainly decreases current performance parameters such as dally stock-out and overage costs; whereas the bullwhip effect reduces the critical parameters such as service level and total costs. b. The bullwhip effect happens when the disruption-based scope of changes in supply chain structural design; while operative problems such as demand fluctuation are common causes of the ripple effect. c. The ripple effects can lead to failure in operative parameters such as lead time and Inventory; whereas the bullwhip effect may cause structure problems and reduce service levels d. In recovery, it is required middle and long-term solutions with significant investments for ripple effects, while short-term solutions to balance demand and supply are usable for the bullwhip effect. 9) Match the goals of the supply chain with suitable measurements: 1. Waste reduction 2. Time compression 3. Product/process innovation THE TRAINEE CLUB

b. 12000 units c. 10000 units d. 11000 units 15) According to the triangle of resilience concept, the disruption severity of the company was proportional to the: a. Recovery time b. Recovery performance c. Degree of resilience d. Performance level 16) There are two basic factors in quantitative analyses for risk: the likelihood of a risky event occurring, and the consequences when the event does. When there is a 90 percent chance of no delay, and any delay costs $20.000, calculate the expected value of an event of a delay. a. 20000 b. 2000 c. 18000 d. Cannot calculate 17) One of the risk actors in a supply chain might incur is raw material shortages. Which one of the following should NOT be used to build resilience for the whole supply chain, regarding the aforementioned aspect? a. Planning to order components earlier than usual and allowing extra time for delivery b. Ordering in large lots for unperishable goods c. Reducing the share of components sourced from any single supplier d. Adding a production model using two different designs for the same products 18) As an overview of supply chain resilience, which of the following is not considered a resiliency factor? a. Supply chain market position, Supply chain security b. Supply chain recovery. Supply chain dispersion c. Supply chain capacity, Supply chain efficiency d. Supply chain risk, Supply chain vulnerability 19) TTC is a screwdriver manufacturing company with the expected service level of 95%. During political-social unrest which lasted 3 months, 30% of TTC's manufacturing had to shut down for safety precautions. Due to a risk mitigation policy in safety stock, TTC can still keep up with 95% service level. After the unrest has ended, it takes TTC a month to fully recover to the usual rate of supply and service level of 95%. In which period of time should TTC consider establishing reactive mitigation strategies? a. 3 months of unrest b. 1 month of after-unrest THE TRAINEE CLUB

c. Period of time before unrest d. Period of time after fully recovered 20) If the sale volume peaks at 200 units per month, then and the profit margin is $20 each. In two recent months, there has been a delay in production that caused a 2% reduction in the average volume of 150 units per month. Calculate the profit lost of delay. a. 4120 b. 4200 c. 1200 d. 4000 21) Which of the following consequences is a result of shipping directly from the point of manufacturing to the customer rather than through a distribution network? a. Delivery lead times are consistent b. Distribution overhead is increased c. Risk pooling benefits are negated d. Order-fill rate is decreased 22) IKEA, which is a Swedish furniture retailer with large stores in more than 20 countries, has targeted customers who want stylish furniture at a reasonable cost. Which part of the strategy should not be adopted by IKEA to make an efficient supply chain with low demand uncertainty? a. Adopting ETO models in MPC systems b. Limits the variety of styles that it sells through modular design c. Passes along little uncertainty to its manufacturers in developing countries d. Inventory at large IKEA store 23) LogPharma is a pharmacy retail chain. In a city, the company operates 10 stores supplied from 2 supply sources. Vans can transport 80,000 units in one shipment and cost $800 per load plus $40 per delivery. The cost of holding one unit in inventory at retail for a year is $0.2. The company applies the direct shipping network. Calculate the annual transportation cost of LogiPharma if sales for each product at each retail store are 1,200,000 units a. 126000 b. 412000 c. 152000 d. 252000 24) Major retailers place pressure on manufacturers of liquid laundry products to reduce the amount of water content by half. Where should the manufacturers focus to gain this green initiative improvement effort? a. Transportation mode selection b. Material handling c. Product design d. Packaging THE TRAINEE CLUB

b. 15 minutes c. 18 minutes d. 20 minutes 31) Companies that have low sales histories and serve markets with unstable demand and confusing forecasting tend to focus on which producing strategy? a. Make-to-order b. Assemble-to-order c. Make-to-stock d. Engineer-to-order 32) LogiHouse is an FMCG company, which has several warehouses and 30 retail stores. The products are regularly transported from warehouses to a Distribution Center. Then, these commodities will be split and moved to the stores. Which transportation system does Logi House follow? a. Direct shipment network b. Tailored network c. Direct shipping with milk-run d. Hub-and-spoke network 33) The ABC retailer has decided to provide a high level of variety while carrying low levels of inventory, so what strategy is fit for it? Choose the best answer. a. Choosing suppliers & carriers based on their responsiveness b. Targeting the most sustainable and environment-friendly transport solution c. Choosing suppliers & carriers based on their low prices d. Choosing suppliers with the highest product quality 34) What can help an organization ensure that each component or rare material in a returned product is properly recycled and tracked for compliance purposes? a. Bill of material for disassembly b. Unique identifiers down to the product level c. Designing products with larger amounts of rare materials d. Return material authorization for disassembly 35) The process of moving inventory immediately from receiving to the shipping dock without being stored in a warehouse is called? a. Consolidation b. Cross-docking c. Break bulk operation d. Quick response 36) A carrier takes three weeks to deliver a product that has average sales of 1,000 units per week. The unit cost is $20 each and the carrying cost is 15%. What is the savings in the transportation inventory cost if the manager decides to change the mode of transportation to decrease time to one week? a. 2000 b. 4000 c. 6000 THE TRAINEE CLUB

d. 9000 37) What are the characteristics of goods that should apply "manufacturer storage with direct shipping" design for the distribution network? a. High value and high demand b. Low value and high demand c. Medium value and high demand d. High value and low demand 38) For products with a high level of uncertainty in demand, the following strategy is suitable a. Keeping a lower amount of safety stock and using a faster mode of transportation b. Using a faster mode of transportation c. Keeping a higher amount of safety stock and using a faster mode of transportation d. Keeping a higher amount of cycle stock 39) If 80% of an organization's purchasing spend is involved in tactical buying and 20% is involved in strategic sourcing, the organization should organize its SRM system to a. focus on tactical buying b. address total spend rather than one category over another c. address the tactical buying items to make more of them strategic d. focus on strategic sourcing 40) To improve customer service and profits, a manufacturer leads a group of trading partners that are working together. Which of the following approaches is most suited for coordinating supply and demand throughout the supply chain? a. Sales and operations planning b. Distribution requirements planning c. Supply chain event management d. Supply chain operations reference-model 41) A distributor has a network consisting of a central distribution serving five regional distribution centers that ship to multiple retailers. The distributors want to reduce inventory while maintaining product availability. Which of the following actions is most likely to produce the desired outcomes? a. Centralizing inventory for slow-moving items b. Reducing the quoted price for slow-moving items c. Implementing continuous replenishment at the regional centers d. Implementing cross-docking at the central distribution center 42) Use of a fixed order quantity model is most likely to be effective in which of the following cases? a. Lead time is highly variable THE TRAINEE CLUB

b. Four times as large c. One-fourth as large d. Half as large 48) TTCace corporation wants to select the most optimal order quantity. Their supplier reduces price when larger quantities are purchased. Given that holding cost is 20% of the product value per year, ordering cost is $150 per order, and the company's yearly demand is 6400 units. The table below shows the quantity discount schedule of TTCace's supplier. Calculate the optimal order quantity for each price. Discount number Discount quantity Discount (%) Discount price 1 0 to 1199 0 $7 2 1200 to 2199 5 $6.65 3 2200 to 3199 10 $6.3 a. Q1= 1172, Q2=2199, Q3=2200 b. Q1= 1172, Q2=1202, Q3=2200 c. Q1= 1199, Q2=2199, Q3=3199 d. Q1= 1199, Q2=1202, Q3=2200 49) TTC company sources several components from Indonesia. The manufacturer must decide on the portfolio of transportation contracts to carry. Evaluate the optimal amount of the asset to be purchased in bulk with the following data Label Data Mean 12 million units Standard deviation 5 million units Long-term bulk contract costs/month/1 million units $14,000 Average price of Transportation capacity in the spot market/1 million units $17,500 a. 8.79 million b. 7.89 million c. 7.79 million d. 8.89 million 50) SCR corporation sells their goods via their home parties and e-commerce channels. What distribution channel used by them: a. A direct distribution channel b. An indirect distribution channel c. A layered distribution channel d. A functional distribution channel THE TRAINEE CLUB

51) The House of Quality (HOQ) is defined as a product planning matrix that is built to show how customer requirements relate directly to the ways and methods companies can use to achieve those requirements. What is the purpose of the lower level or foundation in the House of Quality? a. Compare your organization to the competition b. Make notes about customer "wants" c. Rank the "how's" d. List the actions your organization will take to satisfy your customers (known as the "how's") 52) TTC Corporation is making a decision on opening a new manufacturing plant. There are two potential locations and the location factors, factor rating and scores for them are shown in the table below. Which is the best location based on the factor rating method? No. Location factor Factor rating Rating Location 1 Location 2 Location 3 Location 4 1 Facility utilization 7 6 5 3 4 2 Labor availability and cost 6 4 5 6 3 3 Proximity to raw materials 3 2 1 2 2 4 Land and construction costs 4 3 2 2 3 5 Market proximity 2 1 2 1 2 a. Location 1 b. Location 2 c. Location 3 d. Location 4 53) Which of the following is NOT one of ISO 9000:2000 Quality Management Principles? a. Mutually Beneficial Supplier Relationships b. Quality Assurance c. System Approach to Management d. Factual Approach to Decision Making THE TRAINEE CLUB

d. Third party logistics provider 60) When customers consider using IWT, logistical decision makers inside the companies need information on several decision factors. Which of these following factors is not concerned about? a. Door-to-door transit time b. Infrastructure c. Cost d. Reliability 61) What methods may companies employ to gather Voice of the Customer data from external customers? a. None of the above b. Inbound voice recordings and translations c. Observations and defect data d. Surveys and focus groups 62) Due to the excessive demand, TTC corporation is planning to open a new warehouse. The new warehouse is expected to store 7 main products. Given that a monthly turnover ratio is maintained at 3. In the warehouse 50% of the space is used for aisles, 70% is utilized to anticipate variability in space requirements. An average mix of the products takes up 0.5 cubic meters per kg and can be stacked 16m high. The warehouse, with equipment, can be constructed for $30 per square foot, amortized over 20 years, and operated at $0.05/kg of throughput. Annual fixed costs are $3 per sq.m of total space. Space may be rented for a space charge of $0.1 per kg per month and an in-and-out handling charge of $0.07 per kg. SCR has an intention to build their new warehouse with an area of 60000 m2. Evaluate the annual cost of this warehouse with the following demand: Month Demand (Kg) Jan 66500 Feb 328000 Mar 1048500 Apr 2141000 May 2820000 Jun 2395000 Jul 1303000 Aug 460000 Sep 99900 THE TRAINEE CLUB

Oct 15300 Nov 302200 Dec 556700 a. $916,610 b. $913,351 c. $906,610 d. $903,351 63) The newly introduced production strategy in the twenty-first century, which combines lean manufacturing principles, Six Sigma methodologies, and real-time actionable insights from the factory floor, is referred to as: a. adaptive manufacturing b. capacity requirements planning c. machine flexibility d. just-in-time inventory 64) A distribution network can be seen as the flow of goods from a producer or supplier to an end consumer. The network consists of storage facilities, warehouses, and transportation systems that support the movement of goods until they reach the end consumer. The process of ensuring the consumer receives the product from the manufacturer is done through direct sales or by following a retail network. As the quantity of stocking points is reduced within a distribution network, fixed costs will while variable costs will a. Increase: decrease b. Increase; increase c. Decrease: decrease d. Decrease: increase 65) The supply chain function that collaborates with advertising and technical to find and qualify potential suppliers of products and services, as well as to maintain ongoing supplier relationships. This supply chain activity is a. Logistics b. Capacity planning c. Purchasing d. Forecasting 66) TTC manufactures three main products, the factory manager want to find out the break even point in dollars according to the following data, given that fixed cost are $5000/month Item Annual forecast demand Price Variable cost A 10000 6 4.5 B 15000 4.5 3 THE TRAINEE CLUB

67) The TTC company is determining their service level based on how it affects sales and the cost of providing service level. Given the data below: Percentage of Orders Delivered within One Day 80 90 95 100 Estimated annual sales (millions of $) 15.0 16.5 17 20 Cost of distribution (millions of $) 8.0 8.5 13 22 Determine the optimal service level for TTC a. 95% b. 100% c. 80% d. 90% 68) How many of the following are functions of the purchasing organization? 1. Negotiate general conditions of purchase with vendors 2. Set pricing conditions 3. Represents an independent accounting unit 4. Responsible for purchasing a specific group of materials 5. Legally responsible for completing purchasing contract a. 1 b. 4 c. 2 d. 3 69) How many of the following statements are TRUE about SRM: 1. Transactional Supplier Relationship Management (SRM) enables the company to comprehensively analyze its entire supplier base. 2. An SRM strategy involves a scenario where a supplier's employee is stationed permanently within the buyer's purchasing department. 3. Enhanced visibility provided by SRM software can result in smoother processes, quicker cycle times, reduced new product development timelines, and improved time-to-market. 4. The automation of procurement activities can yield substantial cost savings as buyers transition towards exception-based process management. a. 1 b. 2 c. 3 d. 4 70) How many of the following statements are correct: 1. The significance of inventory management has diminished compared to its previous importance, owing to the emergence of other influential factors. THE TRAINEE CLUB

2. Inventory serves a dual purpose within organizations, affecting both the cost of goods sold and providing support to the balance sheet-an aspect that has gained attention relatively recently. 3. Purchase economies and transportation economies do not exhibit a mutually reinforcing relationship. 4. The decision to maintain inventory arises when an organization foresees the potential occurrence of an exceptional event that could adversely affect its supply source. a. 1 b. 2 c. 3 d. 4 71) This table portrays the expected demand of TTC company for 7 months. Known TTC using a constant workforce plan (number of workers do not change over time). It takes 2 labor hours to produce a unit. Calculate TTC number of workers Month Expected demand Production days Demand per day 1 1000 30 34 2 856 28 31 3 971 22 45 4 987 21 47 5 1098 22 50 6 891 20 45 7 920 24 39 a. 11 b. 12 c. 10 d. 9 THE TRAINEE CLUB

74) Inventory holding costs are the fees incurred for storing goods or inventory in a warehouse. What would be an example of a stock holding cost? a. Shipping fees b. Sales commission c. Advertising for finished goods d. Warehousing worker wages 75) Logistics is transitioning from a low-priority, fragmented role to a key integrated one. This is a significant transformation that normally goes through the following stages. Rearrange the stages in integration that they are in the correct order: 1. Internal integration - recognising the benefits of internal co-operation and combining the separate functions into one. 2. Recognising that the separate activities of logistics are important for the success of the organization. 3. Developing a logistics strategy, to set the long-term direction of logistics 4. Separate logistics activities are not given much attention or considered important. 5. Making improvements in the separate functions, making sure that each is as efficient as possible. 6. Continuous improvement - accepting that further changes are inevitable and always searching for better ways of organizing logistics. 7. Benchmarking-comparing logistics' performance with other organizations, learning from their experiences, identifying areas that need improvement and finding ways of achieving this. a. d-b-a-e-f-g-c b. a-c-b-g-f-e-d c. a-c-b-d-e-f-g d. d-b-e-a-c-g-f 76) SCR acknowledges the importance of cooperation in providing better customer service and reducing distribution costs, both within the firm and across all marketing channel organizations. SCR will begin practice. a. Horizontal marketing system management b. Supply chain management c. Customer relationship management d. Integrated logistics management 77) Rearrange the following process of R&R studies: a) Randomly measure each part by each operator for r number of trials b) Select m operators and n parts c) Compute key statistics to quantify repeatability and reproducibility d) Calibrate the measuring instrument a. a-c-d-b b. b-d-a-c c. b-c-a-d d. a-d-b-c THE TRAINEE CLUB

78) Since introducing distribution requirements planning, management at a company has had increased complaints from staff at satellite warehouses that the variances of local demand are being ignored, and they often are unable to meet demand. An effective response from management would be to: a. Permit last-minute changes to the production schedule. b. Increase safety stock at the central warehouse of items that are repeatedly out of stock. c. Allow adjustments to the forecast based on input relating to local sales activity. d. Implement an ABC inventory management strategy. 79) Prioritization matrices serve several purposes, select the correct purposes. I. They aid in logically narrowing down the team's focus before detailed implementation planning can occur. II. They facilitate the selection of priority items by assessing each item against a predefined set of criteria. III. They assist in arranging process activities in a sequential order. IV. They help identify decision points within a process improvement initiative. a. I-II-IV b. I-II c. I-II-IV d. I-III e. II-III 80) Match the correct types of errors: a) Task errors b) Treatment errors c) Tangible errors 1. Instances of inadequate customer-server interaction can involve behaviors lacking courtesy, failure to acknowledge or respond appropriately, and insufficient listening to the customer. 2. Examples of issues may include poorly maintained facilities, unclean uniforms, inappropriate temperature control, and errors in documentation. 3. This category encompasses actions like performing tasks incorrectly, working on unrequested assignments, working on the wrong order, or exhibiting slow work pace. a. a-3, b-1, c-2 b. a-3, b-2, c-1 c. a-1, b-3, c-2 d. a-1, b-2, c-3 81) What is one benefit of employing a single sourcing strategy within an operation? a. increased flexibility of supply b. continuity of supply c. ability to keep prices down d. lower administration cost THE TRAINEE CLUB