Caselet Assignment
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School
Indian River State College *
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Course
4046
Subject
Health Science
Date
Feb 20, 2024
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1
Uploaded by PrivateGrasshopperPerson868
Caselet Assignment
Caselet Assignment Jalen Christine, Donovan Deignan, Christopher Evans, Amanda Hurt, Alexis Reynolds, Emily Scherf
James Seymour
Indian River State College
MAN4046: Perspective in Leadership
Summary of the Caselet.
A design team consists of six people: two women and four men. Within the group, two are African American;
and four are Caucasian. There are two senior ranks, three middle ranks, and one junior rank. Two group members are
NPs known for their openness to new ideas and experimenters. Four group members are NTs, who are rational and like
to be realistic. The two group members with the NP personality want to experience and wait until the last minute to
finish the project. The remaining members want to have a plan in motion so that it can be executed excellently. The
team leader switched and everyone has been a leader. The group needs help coming to a decision, which is decreasing
the team's morale.
Respectful communication
The most important thing to have a successful team is excellent communication. The key to great
communication is respecting and listening to your team members. Everybody on your team wants the same things;
being respectful and having good communication skills will help your success. In this case, two members are holding
the whole team back because they want to experiment. That is not fair to the other team members. While it is
encouraged for team members to speak up and contribute to the project, it is disrespectful to stop the rest of your team
members from success because you want to experiment. A deadline was in place, so any new agenda should have been
brought forward early and voted on by the other team members. The first mistake made was nobody was on the same
page. Everyone in the group wants to do their own thing, and no one is willing to compromise. Not solidifying a plan
has caused frustration, which was the cause of the low morale.
Ethical decision making
Ethical decision making is an important factor for a business to consider when making any type of important
decision. In this particular case, the majority of the team felt that they knew what was best for the customer even though
preliminary customer feedback was poor. From an ethical soundpoint the team should have been pursuing options that
best fit the customer for the benefit of the business to have the opportunity to be successful and profitable. Making
decisions that do not align with the greatest good of the company but instead align with personal preference is an
unethical way to practice business.
Relationship Building
Relationship building is a vital part of a team project. Building connections is a wise strategy to enhance creative
ideas and to think outside the box. The project design team did not work well together or have trust in their teammates.
There was more focus on conflicting ideas than working together as a team and building relationships with team
members. Tension was built and this led to poor decision making on the project.
Conflict Resolution
Conflict Resolution refers to the process of addressing and finding solutions to disputes or disagreements
between individuals or groups. It involves identifying the sources of conflict, understanding the perspectives of all
parties involved, and implementing strategies to reach a mutually acceptable resolution. Effective conflict resolution
often requires good communication, empathy, negotiation skills, and a collaborative mindset.
In this caselet, a design team confronts a critical conflict fueled by diverse personalities and preferences
regarding project timelines. The team's struggle to reach a decision, exacerbated by frequent leadership changes, has led
to a decline in morale. Effective conflict resolution, incorporating respectful communication, ethical decision-making,
and relationship-building strategies, is imperative to overcome these challenges. By implementing structured conflict
resolution approaches, fostering open communication through team-building exercises, and prioritizing leadership
development, the team can navigate diverse perspectives, bridge gaps, and ultimately enhance collaboration. Resolving
this conflict is not only crucial for achieving project goals but is also essential for maintaining a positive team dynamic
and preserving overall morale.
Caselet Assignment
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