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Health and Medical Gemba Walk
Now that you have completed your SWOT Analysis, select and analyze the
areas in need of improvement, and narrow down the list of places to do your
Gemba walk. Use your SWOT analysis to focus your Gemba walk. Identify
and analyze weaknesses and threats to review during your walk. While
completing your walk, look for ways to eliminate inefficiencies, reduce waste,
improve a product, or streamline a process. Write an Opportunities for
Improvement Recommendation report for management on your observations
and recommendations from your Gemba walk, based on your SWOT analysis
from Week 3. Complete the following in your report:
Include a summary of the organization (e.g., products or services, mission,
and vision).
Provide context (where did you focus your Gemba, and why?).
Explain how you utilized your SWOT analysis to focus your Gemba walk.
List your Gemba observations:
What was the goal of your Gemba?
Where did you go?
What did you observe?
Who did you observe? Who did you interview during the walk?
Prepare an analysis of your observations.
List key takeaways, providing evidence for each.
Choose 1 long-term and 3 short-term opportunities to eliminate
inefficiencies, reduce waste, improve a product, or streamline a process
within the organization.