Unit 4 assignment (2)
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Herzing University *
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English
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Feb 20, 2024
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docx
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How Artificial Intelligence is Changing the Workplace
Marisol Fregien
Herzing University
EN104-7: English Composition Professor. Linda
February 04, 2024
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How Artificial Intelligence is Changing the Workplace.
The rapid evolution of technology has ushered in an era where Artificial Intelligence (AI) is becoming an integral part of our daily lives. Artificial Intelligence (AI) is not simply a technological marvel; is a revolutionary force that is reshaping the landscape of the modern workplace. This essay seeks to persuade employers and employees alike that embracing AI in the
workplace is not only inevitable but also beneficial for efficiency, productivity, and overall job satisfaction.
Numerous studies have shown that AI technology has the potential to significantly boost productivity and efficiency in a variety of industries. According to a study conducted by McKinsey & Company, businesses that adopt AI technologies experience a 20% improvement in
their workflow efficiency. AI-driven tools can automate routine and time-consuming tasks, allowing employees to focus on more complex and creative aspects of their work. (Computer, 2023)
AI is here to enhance human labor, not replace it, despite what the general public believes. A study conducted by the World Economic Forum suggests that AI will create more jobs than it eliminates, with a net gain of 12 million new jobs by 2025. By automating repetitive tasks, employees can focus on tasks that require emotional intelligence, creativity, and critical thinking – skills that machines lack. (Fanegr7, 2023)
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Artificial intelligence (AI) technologies have the potential to reduce monotonous work and increase worker satisfaction. This allows individuals to engage in more meaningful and fulfilling aspects of their work, fostering a positive work environment. Another report exploring the perspective of contact center agents, shows 84% of respondents agree to greatly benefiting from AI solutions that efficiently handle post-call tasks, such as summarizing key details and generating accurate wrap-up notes. (Computer, 2023)
In summary, integrating AI into the workplace presents a chance for advancement rather than a threat. The idea that AI may improve productivity, encourage data-driven decision-making, augment jobs, boost employee satisfaction, and encourage skill development is continuously supported by reliable research. Businesses and employees must embrace AI as a catalyst for innovation and sustainable growth, rather than opposing this technological transformation.
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References
Computer,
E. (2023, November 15).
50% of employees’ time spent on mundane tasks can be automated, reveals new study by Kore.ai
. Express
Computer.
https://www.expresscomputer.in/artificial-intelligence-ai/50-of-employees-time-spent-
on-mundane-tasks-can-be-automated-reveals-new-study-by-kore-ai/105690/
Fanegr7. (2023, December 8).
Minds and machines unite: Embracing the era of digital Co-workers
.
Newo.
https://newo.ai/minds-and-machines-unite-embracing-the-era-of-digital-co-workers/
References
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Banon, M. T. (2023, June 22).
How AI Is Changing The Future Of Work
. Forbes.
https://www.forbes.com/sites/marenbannon/2023/06/22/how-ai-is-changing-the-
future-of-work/?sh=7bbd6b8172e0
Garg, N. (2023, October 19).
3 ways AI will change the workplace in 2024
. Built In.
https://builtin.com/artificial-intelligence/future-ai-workplace
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