ENG190ModFiveEHeath

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Jun 4, 2024

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Project Part Two: Persuasive Essay with Research Emily Heath Southern New Hampshire University ENG 190: Research and Persuasion Professor Arnold April 7, 2024

Project Part Two: Persuasive Essay with Research In recent years, there has been an increasing focus on the concept of redlining within digital healthcare access, shedding light on the challenges faced by certain demographic groups in accessing essential medical services online. This issue underscores the pressing need to address disparities in the availability and accessibility of digital healthcare services. To effectively tackle the problem of redlining, proactive measures must be taken by healthcare providers. To solve the problem of redlining in digital healthcare access, healthcare providers need to act. This can include helping people learn how to use digital healthcare, working with community groups, and making sure digital healthcare services are respectful of different cultures. Education serves as a cornerstone in mitigating redlining within digital healthcare. Providing individuals with the necessary knowledge and skills to navigate digital healthcare platforms empowers them to access vital medical care online. While some may argue that implementing educational programs on digital healthcare is resource-intensive and time- consuming, empirical evidence suggests otherwise (Alkureishi et al., 2021). Research has shown that when individuals are equipped with knowledge about digital healthcare, they are more likely to utilize these resources, thereby overcoming barriers to access. Cristina Gago, assistant professor of community health sciences at Boston University said, “With patients relying on the internet to connect with critical health information, medical care, and social services, screening for digital access is urgently necessary. Amidst striking inequities in access, we can’t assume every patient has the tools they need to identify and connect with resources,” (McKoy, 2024). By prioritizing comprehensive educational efforts on digital healthcare, healthcare providers can lay the foundation for equitable access to healthcare services online.

Collaboration with community organizations emerges as another pivotal strategy in addressing redlining within digital healthcare. “The internet is a basic utility, yet the historic systems designed to prevent marginalized communities from accessing home loans are limiting access to broadband today,” Kate Rodriguez, an MPH student and Dean’s scholar at Boston University says (McKoy, 2024). These organizations serve as crucial intermediaries between healthcare providers and underserved communities, ensuring that information regarding digital healthcare is effectively disseminated and accessible to all (McCall et al., 2022). Despite initial skepticism regarding the efficacy of such partnerships, evidence demonstrates their effectiveness. In numerous instances, collaborations between healthcare providers and community groups have resulted in a significant increase in the utilization of digital healthcare services among diverse demographic groups. By fostering these collaborative relationships, healthcare providers can bridge the gap in digital healthcare access and foster inclusivity within their communities. Cultural sensitivity emerges as a critical component in addressing redlining within digital healthcare. Recognizing and respecting the cultural nuances in service delivery fosters trust and inclusivity among diverse populations. While some may argue that implementing cultural sensitivity training is challenging, even basic training can yield substantial benefits. “Digital redlining is a modern manifestation of historical injustices that perpetuates unequal access to essential resources. Integrating broadband questions into health screenings and advocating for policies to bridge the digital divide are crucial to optimize health and well-being for all,”, says Monica Wang, associate professor of community health sciences at Boston University (McKoy, 2024). Research indicates that healthcare providers who exhibit cultural awareness and sensitivity deliver more effective care to patients from diverse backgrounds. Integrating cultural sensitivity into digital healthcare services not only enhances the overall patient experience but

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also ensures that no individual is marginalized or excluded based on their cultural identity (McCall et al., 2022). In conclusion, the issue of redlining within digital healthcare access presents a significant challenge that demands proactive intervention from healthcare providers. By prioritizing comprehensive educational initiatives on digital healthcare, fostering strong partnerships with community organizations, and integrating cultural sensitivity into service delivery, healthcare providers can effectively mitigate barriers to accessing healthcare online. Neglecting to address this issue perpetuates inequalities in healthcare access, depriving vulnerable populations of the essential care they need. Therefore, it is imperative for healthcare providers to take decisive action to ensure equitable access to digital healthcare services for all individuals, regardless of their demographic characteristics or cultural backgrounds. To solve the problem of redlining in digital healthcare access, healthcare providers need to take action. This can include helping people learn how to use digital healthcare, working with community groups, and making sure digital healthcare services are respectful of different cultures.

References Alkureishi, M. A., Choo, Z. Y., Rahman, A., Ho, K., Benning-Shorb, J., Lenti, G., Velázquez Sánchez, I., Zhu, M., Shah, S. D., & Lee, W. W. (2021). Digitally Disconnected: Qualitative Study of Patient Perspectives on the Digital Divide and Potential Solutions. JMIR human factors, 8(4), e33364. https://doi.org/10.2196/33364 McCall, T., Asuzu, K., Oladele, C. R., Leung, T. I., & Wang, K. H. (2022). A Socio-Ecological Approach to Addressing Digital Redlining in the United States: A Call to Action for Health Equity. Frontiers in digital health, 4, 897250. https://doi.org/10.3389/fdgth.2022.897250 McKoy, J. (2024, March 21). Combating Digital Redlining “is imperative for Advancing Health Equity.” SPH Combating Digital Redlining Is Imperative for Advancing Health Equity Comments. https://www.bu.edu/sph/news/articles/2024/combating-digital-redlining-is- imperative-for-advancing-health-equity/

ENG190ModFiveEHeath

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