ITMG624_W3_Nance

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1 Statement of Work: Building Network for New Office Nicholas Nance American Public University ITMG624 Dr. Mikell 11/26/2023

2 1.0 Planned Network Installation for Office This project aims to bring online a comprehensive and effective network infrastructure for the newly developed office site for Microsoft’s Northern Virginia headquarters (Cole, Martin, 2012). The project’s primary goals will be the design, allocation, and implementation of a secure yet scalable network that can meet the demands of the Microsoft workforce and ensure the security of the work being done. The network will serve Microsoft in the highest capacity following completion and eventual transfer of personnel from the old to the new site. 1.1 Background The undertaking of this project for Microsoft was driven by a need for expanded office space to match the growth the company has enjoyed over the past few years, accompanied by that is the need for robust, secure, and scalable networks to accommodate the transfer of the workforce (Cole, Martin, 2012). The movement of the workforce to a newly designed headquarters allows a chance for Microsoft to completely revamp the designed network from the ground up ensuring state-of-the-art security and a network that can respond to any demands and produce efficient speeds and connectivity. Because the office was planned to have a newly developed network Microsoft has been able to take notes and lessons learned from the existing network and plans to apply them during the project's lifecycle. The project serves as a responsive and efficient means for Microsoft to achieve multiple operational goals. 1.2 Scope of Work The scope of this project is a revolutionary, laser-focused analysis of the new office's physical layout. Once the physical layout is completed the project will take on the design and implantation of a sophisticated network topology that will utilize a combination of wired and wireless assets (Todd, 2009). Allocating resources will focus on identifying and gathering the

3 latest cutting-edge network hardware as well as ensuring the essential software licensing that aligns with Microsoft operating procedures in the day-to-day. Once the adequate resources have been secured, they will be installed along with pre-mapped and efficiently installed cabling systems to aid the wired portion of the topology, and the installation and security of advanced wireless access points and other assets built for the wireless portions (Todd, 2009). To fully realize the securement of the network the project shall entail the implementation of security protocols melded with the information technology systems within the building, backed by comprehensive documents that focus on training, troubleshooting shooting, and governance of the information technology environment of the office (Todd, 2009). 1.3 Objectives The project’s objectives for Microsoft are aimed to increase the technological juggernaut connectivity, communication capabilities, and overall work efficiency in the newly built headquarters (Cole, Martin, 2012). The project will seek to ensure the newly designed network has the scalability to meet any demands brought on by Microsoft from user and data standpoints and ensure all transactions, activity, and overall usage of the network remains the most secure environment in the digital world. Microsoft's status in the technology field and its dedication to innovation and growth spun the need for a network to match. In the cyber world, the ability to conduct the needed activities such as what is envisioned by Microsoft is one half of the puzzle, the network must remain secure for the success of these undertakings to remain feasible thus security is a frontrunner in the project to ensure no unauthorized accesses, and data theft remains a likelihood and is aligned with Microsoft’s dedication to information security (Todd, 2009). The project encompasses the installation of the network outside of this the filling of the office space with assets falls on Microsoft thus the network must be compatible with Microsoft’s existing

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4 assets which are likely to be utilized within the network’s spaces. Lastly, the project will supply Microsoft with encompassing documentation that details the inner workings of the network, problem-solving solutions, and potential governance guidelines to ensure the company can produce the most out of the network during its lifecycle (Cole, Martin, 2012). 2.0 Schedule The project has a pending start date of 11/26/2023 with a projected completion date of 09/25/2024. This envisioned timeline ensures that each task receives adequate time to be completed in the manner the company and Microsoft stakeholder envisions (Martin, 2013). Microsoft's input on the need for completion was evaluated with the potential for hold-ups and thus leeway was granted in the project’s completion time by about 2 months to ensure milestones have room to survive any roadblocks (Cole, Martin, 2012). During the project’s timeline, it is agreed Microsoft will have already begun transitioning processes to move into the new headquarters thus Microsoft can expect a seamless transition after the project and with it a fully functioning office equipped with a groundbreaking network infrastructure. 3.0 Pricing The pricing details for the planned network installation for Microsoft require an intensive and detailed breakdown of all associated costs. These costs incorporate expenses related to any resource allocation of the network assets both hard and software-related, cabling and its installation, and the wireless access points and the wireless network associated assets (Cole, Martin, 2012). Factored into the pricing are also the costs associated with the employment of any training to Microsoft designated personnel as well as the reproduction and distribution of training-related material for future development and usage. By gathering and condensing these detailed reports Microsoft and the project team can remain in a transparent partnership with the

5 financial portions of the project ensuring decisions can be made well-informed and budgets can be managed to ensure the project can meet completion and achieve Microsoft’s technological visions. 4.0 Key Assumptions The project has several key assumptions that could hinder the cusses of this revolutionary project for Microsoft. Firstly, a key assumption before the execution of the project is that the newly built headquarters will be ready for the installation of a network. Additionally branching off the status of the facility is the assumption that both power and water utilities are adequate and able to support the electrical load the network assets will demand (Martin, 2013). A third notable assumption that does not directly affect the completion of the project unless Microsoft deems changes are needed to expedite or relax timeliness is the assumption that former headquarters personnel can seamlessly transition to the new headquarters and pick up work right away. With these assumptions in mind, it is paramount that any changes to the project’s scope are possible and are to be communicated and approved in writing to ensure clarity and alignment are met with the stakeholder Microsoft (Cole, Martin, 2012). 5.0 Acceptance Within the concluding phases of the project, compiling the approval and endorsement from Microsoft is the acceptance section (Cole, Martin, 2012). Key executives who oversaw this project at Microsoft will be required to provide signatures as well as provide the stakeholders with their acknowledgment and concurrence that the work has been completed to each party's satisfaction (Cole, Martin, 2012). This is a key step and is to be completed formally to ensure the project has met all predetermined standards and milestones and has successfully aligned with the stakeholder Microsoft’s vision and oversight. At acceptance, the completion of work is noted to

6 be completed and in acceptable means, if any discrepancies are to occur in this state a comprehensive review by stakeholders and project executives is needed (Cole, Martin, 2012). 6.0 References Within the reference section, the project team acknowledges and illustrates all detailed documentation tailored to the standards, technical specifications, governing documents, and any additional material that resulted in the understanding and development of Microsoft's newly minted networking project. The following references guided the projects aligned to industry best practices and security standards. For aid in providing guidelines for basic networking the IEEE Standards for Networking 802.3 (Ethernet) and 802.11 (Wireless LAN) were utilized in the development of the project network infrastructure (Shellhammer, Asterjadhi, Sun, 2023). Guiding the intensive cabling of the network the international standard for structured cabling ISO/IC 11801 and the commercial building telecommunications cabling standard TIA/EIA-568- C were utilized to ensure cabling met the standard and would not sacrifice efficiency nor security. To ensure information security remained paramount throughout the project the NIST Cybersecurity Framework and Information Security Management System were referenced and will serve project teams with the guidelines to ensure industry standards in security as well as Microsoft's desired security are met. Within the references will be all relevant documentation for regulatory compliance from local, state, and federal levels regarding the governance and installation of the network (Cole, Martin, 2012). Training material developed and provided to Microsoft personnel shall be referenced here for records keeping both written and recorded material fits these criteria. Client and project team communications shall be documented throughout the project and shall be displayed here from meetings, correspondences, and approvals with Microsoft stakeholders. The detailed reference section will serve to maintain the

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7 level of transparency and accessibility with the project team and Microsoft stakeholders. Accessibility to this information proves the project team is aligned with stakeholders, industry standards, and any regulations.

8 References Bonham, S. S. (2005). IT project portfolio management. Artech House. Cole, P. S., & Martin, M. G. (2012). How to write a statement of work (6th ed.). Management Concepts Press. Martin, M. G. (2013). The government manager’s guide to the statement of work (1st ed., Vol. 10). Berrett-Koehler Publishers. Shellhammer, S., Asterjadhi, A., & Sun, Y. (2023). IEEE 802.11ba. Wiley-IEEE Press. Todd Lammle. (2009). CompTIA Network+®: Deluxe Study Guide. Sybex.

ITMG624_W3_Nance

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