Agardner_Task1_12202023
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Western Governors University *
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D082
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Communications
Date
Jan 9, 2024
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docx
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5
Uploaded by CoachSwanMaster171
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Task 1 Improving EI for personal and intrapersonal growth
Antionette Gardner
Western Governors University
D082 Emotional and Cultural Intelligence
Kaihsi Chu
12/20/2023
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Introduction
Emotional Intelligence (EI) plays a vital role in human development, especially in personal and intrapersonal areas. According to my recent studies EI consists of 4 domains, self-awareness, self-
management, social awareness, and relationship-building (Emotional and Cultural Intelligence,2020). This paper indulges in the research of Peter Salovey and John D Mayers. Also, Daniel Goleman to improve my interpersonal and intrapersonal areas based on my General emotional intelligence test (GEIT) results.
According to Peter Salovey and John D Mayers prototype of emotional intelligence is the ability to be aware of your feelings and emotions and knowing when and how to dissect them to guide one’s thinking and action. After taking my GEIT, seems to highlight areas in self-management and self-
awareness, scoring a 5/10 in self-awareness and a 7/10 in self-management. Although my self-
management results are greater than my self-awareness, there is always room for improvement. Understanding mindfulness can improve my area of self-awareness and self-management. Mindfulness is the ability to give your full attention to a situation and accept it for what it is without passing judgment. Also being aware of what’s happening ( thoughts, emotions, and urges) inside yourself. Although you may not like a situation, accepting it allows you to be able to deal with it effectively (Emotional Intelligence, 2020). Mindfulness allows you to go deeper than the present moment and focus on self-awareness and self-management. It gives space to stop yourself from responding in certain ways. My family members tend to call me the “mom” of the circle because I am always outspoken and sometimes can be taken as passing judgment when I speak. Illustrating mindfulness would help improve my relationship with others and improve the results of my GEIT.
Although mindfulness is a way to improve self-awareness, Seeking feedback from trusted family members and friends is another way to improve my self-awareness. Actively expecting feedback from trusted friends, family, or mentors about your behaviors and interactions. Their perspectives can offer
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insights into unseen areas or patterns I might not notice. Scoring a 7/10 on the GEIT I can practice journaling my emotions, thoughts, and reactions. Take note of the situations that trigger Certain emotions and assess how I respond to them. Peter Salovey advocates for this method as it helps in recognizing patterns in your emotional responses. By writing down my feelings regularly, I can gain a deeper understanding of my emotional layout, which in reward improves my self-awareness and self-
management.
Communication techniques to improve social awareness and relationship management
Effective communication is vital to social awareness and relationship management. Goleman speaks about the importance of active listening, which involves undivided attention, understanding, responding, and remembering what is being said. Active listening goes beyond just hearing words; it involves empathizing with the speaker's emotions and perspectives. Practicing active listening techniques such as telling someone what was said, summarizing, and asking clarifying questions demonstrates genuine interest and empathy, fostering a deeper understanding of others' emotions(Emotional Intelligence, 2020). This technique not only improves social awareness by comprehending emotional cues but also strengthens relationships by creating an environment of trust and mutual understanding.
Goleman's model highlights the significance of nonverbal communication in conveying emotions. Awareness of nonverbal cues, such as facial expressions, body language, and tone, is crucial for understanding the underlying emotions of others. By actively observing and understanding these cues, individuals can develop a heightened sensitivity to others' emotional states. Moreover, mastering one's nonverbal cues ensures that the intended emotions are accurately conveyed, thus facilitating clearer and more effective communication. Additionally, Goleman emphasizes the concept of emotional contagion, wherein emotions spread from one person to another. Being mindful of one's emotional state and its potential impact on
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others is crucial for maintaining positive relationships. Techniques such as emotional self-regulation, where individuals manage their emotions before engaging in communication, significantly contribute to fostering healthier interactions and relationships.
In conclusion, adopting active listening and empathetic communication practices, alongside understanding and utilizing nonverbal cues, as proposed by Daniel Goleman's model, greatly enhances the 4 domains of emotional Intelligence. These techniques not only facilitate a deeper understanding of others' emotions but also contribute to building stronger, more empathetic, and emotionally intelligent connections in personal and professional spheres.
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References
Emotional and Cultural Intelligence (2020).
(Page 46).
Emotional and Cultural Intelligence (2020).
(Pages 8- 11).