1-1 Acitivity_IT226
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Apr 3, 2024
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1-1 Activity: The Importance of Communication in STEM Fields
Southern New Hampshire University
IT-226-J7201 Comm in STEM Professions Tiffany Vancil
1-1 Activity: The Importance of Communication in STEM Fields
I completely agree with the statement found in Intelligence is overrated: What you really need to succeed
by Jensen says that quote “learning how to communicate is a key skill needed to be successful.” Communication skills are one of those essential skills to have regardless of the type or field of business we are in. According to Indeed the top 10 skills of communication are
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Listen Actively, use non-verbal cues, understand the context, allow silence, employ action verbs, ask for clarity, relate to the other person, perform research, direct the conversation, study storytelling and most important relax. I will touch lightly on these skills to clarify what you can do to communicate better.
Listening actively seems like a no brainer that we must listen to what a person says. Active listening speaks on to the not just sitting there glazed over. The best way to achieve actively listening is by looking at the person speaking and making expressions to different parts of the conversation as well as a head nod or two. Non- verbal cues can run under this sort of communication with facial expressions and head nods or even a smile. Knowing when to do these cues requires you to interact with the person speaking which comes to my next skill of silence and understanding the context. You must be silent when a person is speaking and not interrupt the sentence so as not to seem rude but also if you don’t understand the conversation to ask questions in order to clarify. By asking the question you seem as though you are paying attention and appearing to look engaged in the conversation and you will understand the context. Employing action words when communicating can be tricky. Action verbs are just simply put as words of the things you are doing in present terms. Some action words may be like I’m typing
and reading
this essay while drinking a coffee all the while
listening to calming ambient music. This paints a clear image of what I’m specifically doing. This touches as to conversing with relatability whether you are putting yourself in their shoes or maybe it’s a conversation that may help the other person you are speaking to. Relating needs to be handled carefully as not to seem you are trying to one up the other person’s story or negate the feeling of what is occurring to the person telling the story or making conversation. What I have learned over many years is most people need a person to verbally speak with to organize their own ideas. Maybe a clarifying
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question can be placed here with a gentle, “What would you like me to help you with here?” This
goes a long way and shows that you really want to engage with that person. The research skill is the only skill I can see as a potential problem unless, you know what the conversation will be about. You will not have a chance to prepare much for the general conversations other than adding one’s own experiences and bias. The research skill works well for meetings and speeches.
Although sometimes if you are in general conversation and you feel like you have done all the other skills and still have nothing to add you can simply keep the conversation going with more clarifying questions or use the skill of directing the conversation. This directing skill is one of those skills that require practice. This is due to sometimes you are done with one conversation subject and need to transition to another. The transition part can take finesse as to not seem like “Ok, this subject is done now something else” which can seem rude. I think out of all the top three skills people forget the most skills are the skills of listen, have silence and relax. Most people think that to communicate you need to talk the whole time. I have found these are skills that many people have very little knowledge of. I tell my children all the time that they will need to learn how to communicate with people and this concept has seemed to be fizzling fast and communication has fizzled more and more since COVID, being trapped at home and entertainment came with short 10-15 second “social” media platforms. A person cannot fine-tune communication skills without practicing verbal speaking to a person. The “social” platforms type of communication I feel has increased the desire to just check out and get 10-15 seconds of instant gratification. People were not meant to be by themselves and unless you have a large family unit under one roof the immediate family, if you even have one, may not be sufficient for a person’s communicating social desires. There is a quote in the bible that specifically speaks to this and the Bible sates that, “Then the Lord God said, “It is not good
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for the man to be alone; I will make him a helper suitable for him.” Having a person to verbally communicate with helps to process the world around us, share experiences and emotions. In conclusion whatever communication skills you practice, according to a short video I watched with Vinh Giang, a communication coach, is speaking to some clients about how their customers perceive the people that are communicating to client and he states within the video that even if your tech savvy person is a ten out of ten in skill set Giang states “You are only as good as you can communicate” the client he is speaking to states that this type of scenario happens all the time for them. Which goes to show how important communication skills are skills that need to be essentially taught or learned to be successful in business and overall life.
References
The Bible
KJV Genesis 2:18
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Editorial Team (February 2023) How to Be a Better Communicator (With 21 Communication Tips)
How To Be a Better Communicator (With 21 Communication Tips) | Indeed.com
Jensen, K. (2012, April 12). Intelligence is overrated: What you really need to succeed.
Forbes
. Retrieved from https://www.forbes.com/sites/keldjensen/2012/04/12/intelligence-is-overrated-what-you-really-
need-to-succeed/#563997cab6d2
2023, Vinh Giang Communication skills reveals your POTENTIAL, (2) Communication skills reveals your POTENTIAL - YouTube