COM-20154 Change Management Communication Presentation
pptx
keyboard_arrow_up
School
Southern New Hampshire University *
*We aren’t endorsed by this school
Course
20154
Subject
Communications
Date
Apr 3, 2024
Type
pptx
Pages
8
Uploaded by ConstableHippopotamus2351
Change Management Communication Plan
Human Resources Department
TechWare
TechWare
Objectives
•
Effectively communicate changes to various levels within the organization
•
Manage change initiatives using appropriate feedback mechanisms
Audiences
•
Level I: Leadership
•
Level II: Managers and Supervisors
•
Level III: Department Staff, Vendors, Customers
Your preview ends here
Eager to read complete document? Join bartleby learn and gain access to the full version
- Access to all documents
- Unlimited textbook solutions
- 24/7 expert homework help
Communication Plan: Level I Leadership
Message
Platform
Timing
Feedback Mechanisms
Timeline for acquisition Plan for acquisition and employee integration Merge of the company's mission, vision, and values
Email with bullet points Additional emails with any updates regarding the acquisition In person meetings As soon as updates or additional information is available, we would want to provide this information to leadership. Feedback will be welcomed during in person meetings Feedback may also be delivered via email in response to any email communication regarding the acquisition
Communication Plan: Level II Management
Message
Platform
Timing
Feedback Mechanisms
Timeline for acquisition
Information regarding employee trainings about the acquisition
Merge of the company's mission, vision, and values
Benefits and goals of the acquisition In person meetings Emails with updates on the acquisition Providing bullet points and talking points about the acquisition As soon as the information is available, we can share via email and further discuss during monthly meetings
Monthly meetings through the acquisition process Feedback collected during monthly meetings Further discussions regarding any feedback received via email or via meetings
Communication Plan: Level III Department Staff, Vendors, Customers
Message
Platform
Timing
Feedback Mechanisms
Timeline for acquisition Benefits of the acquisition for customers and staff
Merge of the company's mission, vision, and values
In person meetings Emails sharing public information regarding the acquisition Posting information regarding the acquisition on the company sites
Within the first 120 days of the acquisition.
Feedback collected through in person meetings Feedback collected through company site
Your preview ends here
Eager to read complete document? Join bartleby learn and gain access to the full version
- Access to all documents
- Unlimited textbook solutions
- 24/7 expert homework help
Questions
References
•
Engert, O., Kaetzler, B., Kordestani, K., & Koshy, A. (2019, January 30). Communications in mergers: The glue that holds everything together. McKinsey & Company. https://www.mckinsey.com/capabilities/people-and-
organizational-performance/our-insights/communications-in-mergers-the-
glue-that-holds-everything-together •
team, Aic. (2023, February 11). The role of customer feedback in acquisition and Retention Strategies. AIContentfy. https://aicontentfy.com/en/blog/role-of-customer-feedback-in-acquisition-
and-retention-strategies#:~:text=In%20short%2C%20utilizing%20customer
%20feedback%20to%20improve%20acquisition,also%20providing%20them
%20with%20a%20better%20customer%20experience.