english
docx
keyboard_arrow_up
School
Griffith University *
*We aren’t endorsed by this school
Course
286
Subject
Communications
Date
Feb 20, 2024
Type
docx
Pages
2
Uploaded by CommodorePigeonMaster438
Type in the missing words so that the sentence makes sense. Each box only needs 1 word
When I ___ hungry and I have no food in the house I have to go to _____shop_____buy something _____eat
Order the steps for writing a report in the most correct and efficient way.
Ask for feedback on your report once you have proofread it.
Draft the report using appropriate language and formatting (including images and diagrams).
Identify the purpose and audience of the report.
Make appropriate changes to the report based on feedback and finalise the report.
Proofread the draft report and fix any errors.
Identify sources of information and carry out research to gather content for the report.
Re-arrange to match the most appropriate audience to each document.
Senior Citizen, Worker, Child, CEO, Customer, Supervisor
-Rules of Behaviour
A simple set of rules to encourage appropriate behaviour.
Format: Large print. Simple language. Lots of pictures.
-Incident Reporting Procedure
The responsibilities of different workers ranging from supervisors to casual workers when dealing with an unsafe incident in the workplace.
Format: Highly specialised technical terminology. Includes guidelines for preparing reports.
-Safe Operating Procedure
Series of steps outlining how to complete a workplace task.
Format: Includes photos and short descriptions of what to do at each step and things to be aware of while the work is being done (safety, equipment to be used).
-Returns Policy
Policy outlining the requirements for returning items to a store.
Format:Plain English instructions outlining the terms where an item can be returned to a retail store.
-Facility Rules
Simple series of rules explaining where facilities are located and the requirements of all attendees when using recreation equipment.
Format: Large Print. Simple Language. No images.
-Sales Projections for the 3rd & 4th QTR
A report of sales consisting of graphs and charts to help predict potential trends.
Format: Dense, complex language. Charts and graphs. No other images.
What are the most appropriate questions from the options below for the scenario
Courier King wants to find out where they can improve in the services that they currently provide, and
to identify additional services that their customers want. The survey will be used for existing Courier King clients.
Currently, Courier King has a website where people can track the progress of their delivery and calculate costs of courier fees based on package size and pickup and drop off points.
Packages of all sizes are transported by Courier King including fragile and delicate items. Courier King employs a fleet of trucks, utility vehicles, vans, cars and motorcycles to deliver a range of items nationwide.
-How big are the parcels you normally send or receive
-Have you ever been disappointed or let down by the service provided by Courier King? If yes, please provide details.
-What additional services would you like this company to provide
-Do you think that increasing fuel prices should impact on courier service costs
-Do the delivery times of items meet your expectations
-What do you think of the colour scheme of the trucks and uniforms
-On a scale of 1 - 5 how would you rate the usability of the features provided on the website
-How often do you use this courier service
-On a scale of 1 - 5 how would you rate the phone support provided when making an enquiry
-Do you ever send or receive fragile items
Your preview ends here
Eager to read complete document? Join bartleby learn and gain access to the full version
- Access to all documents
- Unlimited textbook solutions
- 24/7 expert homework help