Advancement of Communication Through Technology Essay
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University of Nairobi *
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GPR 209
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Communications
Date
Nov 24, 2024
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Advancement of Communication
Through Technology Essay
Exclusively available on IvyPanda
Table of Contents
Introduction
Over the years as technology has improved so has the various means and
methods of communication. For example, the earliest form of communication
utilized by what can be described as a “modern” society were letters which often
took weeks or even months to reach their destination. This was followed by the
development of the telegraph which vastly improved the time in which messages
were sent yet came at an equally vast cost. It was only through the development
of the modern day telephone and telephone networks that communication
between individuals located hundreds if not thousands of miles away became
more convenient and more popular. It must be noted though that improvements
in communication technology do not automatically result in widespread use and
proliferation.
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The reason behind is due to the fact that new technologies often have higher
initial costs and it is only when they become commercially viable that they
become standard fixtures in modern day homes. Evidence of this can be seen in
the initial introduction of mobile phone technology which was initially bulky and
expensive to utilize. It was only when improvements in technology occurred
which reduced costs and improved performance that mobile phones became a
commonly utilized method of modern day communication. From this it can be
seen that advances in communication are intertwined with advances in
technology and as such this paper will explore the various new forms of
communication that have occurred as a direct result of advances in technology
and how they have impacted the way people communicate today.
VOIP
VOIP or Voice over IP is a form of communication that utilizes new Web 2.0
digital technology to make a call from one PC/ internet connection to another
(Booth, 2010). The advantage this particular form of technology has over
traditional landline or mobile phone service is that due to the call being digitized
and sent over the internet the service itself becomes far cheaper and cost
effective. International calls placed through VOIP technology are almost free with
services such as Magic Jack allowing consumers to place unlimited calls to the
U.S. from quite literally any world wide connection where an appropriate internet
connection is available (Booth, 2010). It is also interesting to note that VOIP
technology is the backbone of today’s call center industry with hundreds of
outsourced call centers in India and the Philippines relying on VOIP to handle
customers from the U.S., Canada and the U.K.
Texting
Texting is one of the most widely used methods of communication today with
quite literally billions of texts sent globally in a single day (Angster, 2010). This
particular form of technology works by piggybacking on a signal utilized by
mobile phone towers to confirm the location and status of a mobile phone. On
average a single text message consists of 150 characters which are sent from
one mobile phone to another and are generally used as a cheap and quick way
to communicate. Due to its simplicity and affordability texting has become the
most dominant method of technology based communication today with a large
percentage of mobile phone users using texting as their primary means of
communication (Angster, 2010). When this particular form of technology was
introduced to the general public it helped to create what is now known as
“instant” communication wherein anybody anywhere can be reached quickly,
efficiently and above all affordably.
Video Calling
With services such as Skype and Yahoo Messenger video calling over the
internet has become one of the most popular means of communication today.
The reason behind this is simple, other forms of communication whether in the
form of texting, calling, or email are largely impersonal and devoid of direct face
to face interaction (Jin and Park, 2010). This problem has been resolved as
result of two technological advances: faster internet connections as a direct result
of the proliferation of DSL and Broadband as well as advances in Web 2.0
technology over the past decade which has streamlined the process of making
calls online. It is a combination of these factors that have made video calling a
top favorite amongst technology enthusiasts today since it provides the “personal
touch” that most forms of communication technology today lack (Skype, 2011).
Conclusion
Based on what has been presented in this paper it can be seen that with
advances in technology comes the potential for advances in communication as
well. The creation of technologies such as computers and the internet has also
concurrently created new methods of faster, more efficient and cheaper methods
of domestic and international communication that has helped to create the
modern day interconnected society that we enjoy today. Thus, it can be predicted
that as humanity moves forward in developing newer technologies better
methods of communication will improve alongside them creating new means of
communicating that we can only dream of.
Reference List
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Angster, A., Frank, M., & Lester, D. (2010). AN EXPLORATORY STUDY OF
STUDENTS’ USE OF CELL PHONES, TEXTING, AND SOCIAL NETWORKING
SITES¹.
Psychological Reports
, 107(2), 402-404.
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Booth, C. (2010). Chapter 2: IP Phones, Software VoIP, and Integrated and
Mobile VoIP.
Library Technology Reports
, 46(5), 11. Retrieved from EBSCO
host
.
Jin, B., & Park, N. (2010). In-Person Contact Begets Calling and Texting:
Interpersonal Motives for Cell Phone Use, Face-to-Face Interaction, and
Loneliness.
CyberPsychology, Behavior & Social Networking
, 13(6), 611-618.
Skype. (2011). Do More Together Wherever You Are with Skype Group Video
Calling.
Business Wire (English)
. Retrieved from EBSCO
host
.
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