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Douglas College *

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1110

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Business

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Feb 20, 2024

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HOMEWORK DIKSHA DIKSHA CMNS1110 1. What’s meant by the “you” attitude? “you” attitude means putting the audience’s needs and interests before your own. 2. Rewrite using the “you” attitude: We insist that you always bring your credit card to the store. You are requested to always bring your credit card to the store. 3. Rewrite using the “you” attitude: I can’t get my reports in on time if you don’t finalize the sales data. Let’s try to finalize the sales data to submit the reports on time 4. Rewrite in a more positive way: To avoid damage to your credit rating, please remit payment within 10 days. To maintain a positive credit rating, kindly submit your payment within the next 10 days. 5. Rewrite in a more positive way: We don’t make refunds on returned merchandise that is soiled. We only issue refunds for returned merchandise in its original, clean condition. 6. Rewrite in a courteous way: You claim that you mailed your cheque last Thursday but we have not yet received it. We are sorry to inform that you mentioned sending the cheque last week but we haven’t received that yet.

7. Rewrite in a courteous way: You neglected to sign the enclosed contract. the enclosed contract requires your signature. Your cooperation in this matter is greatly appreciated. 8. Rewrite to eliminate gender bias: A pilot must have the ability to stay calm under pressure and then he must be trained to cope with any problem that arises. A pilot must have the ability to stay calm under pressure and then should be trained to cope with any problem that arises. 9. Does using plain language make you come across as less of an expert? Explain Using plain language does not necessarily make one less of an expert. In fact it often involves clarity and simplicity in any sentence. Using plain language can improve your ability to convey complex ideas to more people. 10. Replace long, complicated words with short, simple ones: Management inaugurated the recycling policy six months ago. Management started the recycling policy six months ago. 11. Replace long, complicated words with short, simple ones: You can convey the same meaning without utilizing the same words. You can express the same idea without using the same words. 12. Replace long, complicated words with short, simple ones: You’ll never be promoted unless you endeavor to be more patient You'll never get promoted unless you try to be more patient.

13. Replace outdated expressions with up-to-date versions: I have completed the form and returned it to my insurance company, as per your instructions. I filled out the form and sent it back to my insurance company, as you instructed. 14. Replace outdated expressions with up-to-date versions: Attached herewith is a copy of our new contract for your records Attached is a copy of our new contract for your records. 15. Make this sentence active instead of passive: The raw data are submitted to the data- processing division by the sales representative each Friday. Each Friday, the sales representative submits the raw data to the data-processing division. 16.Make this sentence active instead of passive: The employees were represented by Jane Hogan Jane Hogan represented the employees 17. How does an abstract word differ from a concrete word?. An abstract word refers to an idea that cannot be expressed through the senses, such as “happiness”. On the other hand, a concrete word refers to anything that can be sensed, such as “chair”. 18. Replace the underlined vague/abstract phrases with concrete phrases: We will be opening our new facility sometime this spring.

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We will be opening our new facility in May of this year. 19.Replace the underlined vague/abstract phrases with concrete phrases: After the reception, we were surprised that such a large number attended. After the reception, we were surprised that 200 people attended. 20.Replace the cliches with fresh, personal expressions: Don’t hesitate to call our office any time Feel free to reach out to our office whenever you need assistance. 21.Replace the cliches with fresh, personal expressions: You are our valued customers. Please feel free to send us your questions. You mean a lot to us as our customers. If you have any questions, please don't hesitate to reach out. 22.Replace the cliches with fresh, personal expressions: Thank you in advance for your cooperation on this matter. I appreciate your help with this matter.

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