Business Continuity Quiz: Key Concepts and Definitions

ISYS 436 quiz7 (recorded spring 2024) – answers are subject to change; order number is random: Question 1 Reputable business continuity certifications rely on a “Common Body of Knowledge” (CBK). The BCI and DRII CBKs include project initiation and management, risk evaluation and control, and incident response strategies. False Question 2 An evacuation area is where people should gather during an emergency to facilitate a quick head count. False (assembly area) Question 3 The federal agency most specifically organized to handle crises, especially those that threaten the safety of U.S. citizens and potentially damage this country’s infrastructure, is the _____. Department of Homeland Security Question 4 ____ refers to actions taken to meet the psychological and emotional needs of various stakeholders. Humanitarian assistance Question 5 In the medical profession, the first hour after an injury is referred to as the critical hour. False (golden hour) Question 6

The term closing is used in the military and government sectors to represent the process of moving out of temporary facilities and returning them to their owners or managers. False (clearing) Question 7 The efforts of an organization to ensure its long-term viability when a disaster precludes normal operations at the primary site is called business continuity . True Question 8 It is essential for the organization to cross-train all of an employee’s work, not just the portion that is considered critical to the continued operation of the company. False Question 9 ____ are steps taken to inform stakeholders about the timeline of events, the actions taken, and sometimes the reasons for those actions. Crisis communications Question 10 ____ only involves training in a portion of a job, rather than the entire position. Task rotation Question 11 Organizations typically respond to a crisis by focusing on operational issues and economic priorities, overlooking the steps needed to preserve the most critical assets of the organization: its people. True Question 12

Employees affected by a disaster are relocated to the business continuity site, and as they arrive, they are organized and then directed to begin work. True Question 13 / 40 A special police unit trained to deal with incendiary, explosive, or contaminating devices is known as the SWAT team . False (bomb squad) Question 14 The business continuity team can expect that its functions will always be generally the same. True Question 15 ____ are actions taken to manage the immediate physical, health, and environmental impacts of an incident. Emergency response Question 16 The U.S. Department of Homeland Security’s Federal Emergency Management Agency has developed a support Web site at ____ that includes a suite of tools to guide the development of disaster recovery and business continuity plans. www.ready.gov Question 17 A creeping crisis occurs when an organization’s operations are disrupted without warning. False (sudden crisis) Question 18

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Review your existing CM policies, plans, and activities and look for ways to improve with a(n) vulnerability audit. True Question 19 1____ is the movement of employees among positions at the same organizational level rather than through progression and promotion. Horizontal job rotation Question 20 The crisis management leader must put together a document that specifies the roles and responsibilities of individuals during a crisis and provides instruction not only for the crisis management team but for individual employees. False (crisis management team ) Question 21 Thorough recovery strategies ensure that the company’s operations will be recovered quickly and effectively following a disruption. True Question 22 The ____ is the group responsible for initiating the occupation of the alternate facility. advance party Question 23 The ____ section of the business continuity policy identifies the roles and responsibilities of the key players in the business continuity operation. roles and responsibilities

Question 24 The business continuity plan must be managed as if it is a classified document. Question 25 A(n) ____ is the list of officials ranging from an individual’s immediate supervisor to the top executive of the organization. chain of command Question 26 Essential business continuity supplies needed at an alternate site include portable computers, backup copies of data, software media, and ____. licenses Question 27 In the ____ phase of the business continuity plan, the organization specifies what type of relocation services are desired and what type of data management strategies are deployed to support relocation. preparation for BC actions Question 28 A(n) ____ is created to enable management to gain and maintain control of ongoing emergency situations, to provide oversight and control to designated first responders, and to marshal IR, DR, and DC plans and resources as needed. crisis management response team Question 29 All members of the business continuity teams should have copies of the business continuity plan readily available. True Question 30 Which of the following is NOT among the activities that occur during the clearing activities phase?

scheduling the move back to the primary site Question 31 What phase of the business continuity plan specifies how and under what conditions the organization moves its operations from the primary site to the alternate site? relocation to the alternate site Question 32 To reverse-engineer your industry’s crises means you should review your existing CM policies, plans, and activities and look for ways to improve. False Question 33 Once the decision is made to close down the alternate site, and in preparation for relocating to the primary site, the team should immediately conduct the after-action review. False Question 34 Implementation of the business continuity plan involves each of the following steps EXCEPT: relocation to the alternate site establishment of operations at the alternate site return to the primary site or new permanent alternate site. [/] finalizing testing of the BC plan just prior to use

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Question 35 The ____ is responsible for managing all communications among the CM team, management, employees, and the public, including the media and local and state governments. communications coordinator Question 36 Business continuity planners do not need detailed knowledge of existing security controls because preventive controls implemented to safeguard online and physical information storage have little impact on their recovery. False Question 37 A(n) ____ is where people should gather during an emergency to facilitate a quick head count. assembly area Question 38 The process of completing a set of specialized team plans that document backups, continuity strategies, and associated actions needed to restore or relocate a business is called disaster recovery planning . False (business continuity planning) Question 39 The crisis management team must put together a document that specifies the roles and responsibilities of individuals during a crisis and provides instruction not only for the crisis management team but for individual employees. True

ISYS 436 Quiz 7

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