Quiz 3

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Concordia University *

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240

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Business

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Feb 20, 2024

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6

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What is the concept that uses data to demonstrate a linkage between training and post-training behaviour? Which theory is an important technique used to assess motivation to transfer? Which of the following is NOT a basic approach for measuring post-training behaviour? A training manager is concerned with whether results of training are based on application of learned skills or some other external/internal variable. Which type of data collection design would address Help Activate your course(s) Log Out » Welcome Raffi! Your last login was on November 25, 2021 at 9:26 AM 30 / 30 (100%) Introduction to Training and Development (EDUC 240) Quiz 3: Submission Review Student ID: 40074004 First Name: Raffi Last Name: Tashjian Started on: 25/11/2021 10:16:52 AM Completed on: 25/11/2021 11:03:35 AM Time taken: 00:46:43 Sections: Lesson 11 - Easy: 7 / 7 Lesson 11 - Hard: 3 / 3 Lesson 12 - Easy: 6 / 6 Lesson 12 - Hard: 2 / 2 Lesson 13 - Easy: 4 / 4 Lesson 13 - Hard: 2 / 2 Lesson 14 - Easy: 4 / 4 Lesson 14 - Hard: 2 / 2 Total Grade: Legend: Your correct response is highlighted in green . Your incorrect response is highlighted in red . If you did not select the correct answer, it will be highlighted in blue . Question 1: (1 Point) a. Descriptive evaluations b. Summative evaluations c. Causal evaluations d. Formative evaluations Question 2: (1 Point) a. Expectancy theory b. Conditioning theory c. Social cognitive theory d. ERG theory Question 3: (1 Point) a. Self-reports b. Observations c. Production data d. Multiple-choice tests Question 4: « Return to portal
skills or some other external/internal variable. Which type of data collection design would address his/her concerns? Which of the following evaluations is likely to require greater interaction between the trainer and trainee during training? The textbook offers four ways the COMA model improves upon Kirkpatrick's hierarchical model. Which of the following is NOT one of those improvements? According to the Kirkpatrick model, which example is not determined by measuring trainees’ reactions? Which of the following is NOT a criticism of Kirkpatrick's hierarchical evaluation model? Kirkpatrick suggested certain guidelines for measuring each level. The following are all suggestions to obtain Reaction data, with the exception of: Which of the following is not a training evaluation variable? (1 Point) a. Time series design with control group b. Pre-post c. Time series d. Post only Question 5: (1 Point) a. Descriptive evaluation b. Reaction-based evaluation c. Causal evaluation d. Summative evaluation e. Formative evaluation Question 6: (1 Point) a. The measures used for evaluation are causally related to training success b. Much more useful for formative evaluations c. Adds to normal reaction surveys by including more variables d. Improves upon measures related to summative evaluations Question 7: (1 Point) a. Trainees improved their productivity levels b. Some trainees did not learn the new process c. All of these answers are correct d. Trainees changed their on-the-job behavior e. None of these answers are correct Question 8: (1 Point) a. The model offers a fairly straightforward framework for evaluating training. b. The model does not offer a solution if and when a program fails to deliver on objectives. c. Several authors have challenged the validity of the hierarchical nature of the model. d. The model requires that all training evaluation processes use the same variables. Question 9: (1 Point) a. Use a control group. b. Seek honest reactions. c. Encourage written comments and suggestions. d. Design a form that will quantify the reactions. e. Measure reactions against a standard. Question 10: (1 Point) a. Behaviour b. Reactions c. Organizational perceptions
Why did Human Resources and Social Development Canada award $1.3 million to the Canadian Society of Training and Development? Jack Phillips offers a step by step method for converting training benefits into monetary values. What does he suggest be done in the last step? When calculating utility, what is the concept that measures the true difference in performance between average trained and untrained employees in standard deviation units? Which of the following would be an appropriate method of categorizing the cost of a training program? What formula should be used to calculate benefits to cost ratio? What is the concept that fundamentally attempts to attach a dollar value to the effectiveness of a training initiative? If a break-even analysis produces neutral results, what impact is expected on the utility? d. All of these answers represent training evaluation variables. e. Motivation Question 11: (1 Point) a. To study Canadian trends in training and development b. To study ROI case studies in numerous organizations c. To develop Canadian training evaluation techniques d. To conduct cost-effectiveness evaluations Question 12: (1 Point) a. Determine a value for each unit b. Focus on a single unit c. Determine the annual value d. Calculate the change in performance Question 13: (1 Point) a. The effect size b. Return on investment c. The standard deviation of untrained employees in dollars d. The benefits-cost ratio Question 14: (1 Point) a. Based on the number of participants b. According to the specific stage of the training process c. Using two separate categories, indirect and direct costs d. Based on hard costs, soft costs, and variable costs of the training program Question 15: (1 Point) a. BCR = (Benefits / Cost of the Program)/(Cost of the Program) b. BCR = (Cost of the Program / Benefits)/(Benefits of the Program) c. BCR = (Cost of the Program / Benefits)/(Cost of the Program) d. BCR = (Benefits of the Program)/(Cost of the Program) Question 16: (1 Point) a. Utility analysis b. Break-even analysis c. ROI d. Cost-benefit analysis
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If break even occurs with an effect size of 2, what conclusion can you make about utility if the effect size changes to 2.5 (assume all other utility variables remain constant)? Which of the following is NOT a main goal of diversity training? What contributory factor is associated with exceptional customer service? What is the concept that refers to training in specific job skills that all employees need to perform their jobs? Which of the following is NOT a skill that team training focuses on? Some of the major types of cross-cultural training may include all of the following, with the exception of: Question 17: (1 Point) a. Utility is positive b. Utility is negative c. Utility is zero d. Utility cannot be calculated Question 18: (1 Point) a. Utility will decrease b. Utility will not be impacted c. Utility will increase d. Utility will be zero Question 19: (1 Point) a. Compliance with federal labour regulations b. Change behaviours c. Reduce biases d. Raise awareness about diversity issues Question 20: (1 Point) a. Training commitment b. Management c. Selection and recruitment d. Education levels Question 21: (1 Point) a. Total quality training b. Cross-cultural training c. Essential skills training d. Technical skills training Question 22: (1 Point) a. Task work skills b. Self-management skills c. Teamwork skills d. Management/supervisory skills Question 23: (1 Point) a. Environmental briefings about a country's geography b. Cultural orientation c. Field experience d. Language training e. Understanding cultural diversity within the organization
What is the MOST LIKELY explanation for why manufacturing companies provide so much technical skills training in Canada? A manager receives information from a superior that her business expansion proposal was outright rejected by senior management. Within hours of receiving the news, she meets her superior and excitedly points out the lack of creativity on the part of senior management, and indicates that she may have to consider employment with another more creative company. What EI skill could this employee improve on based on this scenario? According to Stanford Graduate School of Business, which of the following is the single most frequent topic in its briefing videos? What is the concept that refers to highly experiential programs designed to help managers develop greater levels of life experience by participating in physically and psychologically demanding tasks and activities? Three major functions of management are: In order for goals to be motivational, they must be SMART. The following element is not associated with a SMART goal: According to Kouzes and Posner, which of the following is NOT a quality of a successful leader? Question 24: (1 Point) a. Change and global competition b. Low numeracy and literacy levels c. Long technology product cycles d. More and more organizations are using computers to drive up productivity Question 25: (1 Point) a. Empathy b. Self-awareness c. Drive d. Self-control Question 26: (1 Point) a. Verbal communication b. Problem solving c. Dealing with people d. Self-awareness Question 27: (1 Point) a. Active learning b. Management education c. Specialized workshops d. Wilderness training Question 28: (1 Point) a. Planning, directing, and training b. Financing, marketing, and directing c. Organizing, planning, and leading d. Training, leading, and directing Question 29: (1 Point) a. Specific b. Measureable c. Realistic d. Achievable
Privacy / Policies / Trademark Agreement / © 2021 eConcordia.com Inc. All rights reserved. Question 30: (1 Point) a. Getting support for a shared corporate vision b. Making sure the company acts in a socially responsible manner c. Asking why the organization does what it does, and how it does it d. Recognizing a team for delivering on time and on budget
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