Exam3_StudyGuide

CSIS 100 Spring 2022 EXAM 3 STUDY GUIDE CHAPTER 9  Key Terms o Business Intelligence (BI) o Conversion Funnel o Coefficient of determination (r squared) o CRISP-DM o Dashboard o Data Cube o Data Mining o Data visualization o Drill-down analysis o Key performance indicator (KPI) o Linear Regression o OLAP o Self-service analytics o Word cloud  What are the benefits of BI and analytics mentioned in the textbook?  What are the goals of business intelligence?  What is a data scientist, and what do they do for an organization? What are the characteristics of a successful data scientist?  What are the various things that spreadsheet programs, such as Excel, are used for in a business?  What components should an organization have in place to gain value from BI and analytics?  What is the key to quick responsiveness of OLAP processing?  What are the benefits of using a reporting and querying tool?  What assumptions must be satisfied when using linear regression on a set of data?  What are the three most commonly used data mining techniques and their definitions?  Know the commonly used BI tools  What are the phases of the CRISP-DM? What is the goal of each phase?  What actions can an organization take to ensure an effective self-service analytics program? What are the advantages and disadvantages of using a self- service approach?  Regarding data cubes, what can cause you to be unable to use the data cube to answer questions at a more detailed level?

 Does a knowledge user require previous training in computers or expert systems?  What was the first commercially available computer capable of processing information like a human?  What are the three ways that this system learns? What can this computer do?  What is the Turing Test? What is the Loebner Prize?  Know the characteristics of intelligent behavior listed in the textbook  What is a brain-computer interface? What are the potential uses of this technology?  What does the haptic interface relay in virtual reality?  Know the components of an expert system and what is stored in each one/how they interact  What is a case-based system? What does the process of solving a current problem/situation involve?  What are the various forms of multimedia? How might each one be used in a business?  What are the various interface devices used in virtual reality and what are they used for?  What does it mean for a virtual reality to be immersive? What does augmented reality refer to?  Know the main fields that virtual reality applications are being used in and the benefits to those fields

CHAPTER 11  Key Terms o PERT o Objective o Project risk o Core value o Cost Mgmt. o Risk owner o Scope mgmt o Slack Time o T&M Contract o Time Mgmt. o Vision o WBS o Strategy o SWOT matrix o Project scope o Project sponsor o Tangible Benefit o Gantt chart o Goal o HR mgmt. o Critical Path o Functional Decomp. o Intangible benefit o Make-or-buy decision o Comms mgmt. o Core competency o Cost reimbursable contract o Vision/mission statement o Subject matter expert o Project Steering team o Procurement Mgmt. o Fixed-price Contract o Sponsoring Bus. unit o Project stakeholder o Predecessor task o Project champion o Project deadline o Project int. mgmt. o Project Mgmt. o Project milestone o Project schedule o Quality assurance o Quality mgmt. o Risk management o Strat. Planning o Technical resource o Quality control  What are the noted benefits of strategic planning? There are three types listed: issues-based strategic planning, organic strategic planning, and goals-based strategic planning. Know the definitions of each one, and the major phases and steps in the goals-based planning process.  What is Michael Porter’s Five Forces Model? What are the fundamental factors listed that determine the level of competition and long-term profitability of an industry?  What is the strategic planning pyramid, and what are the various stages within it?  What are the basic principles of a good vision? What is a SMART goal?

o Virus signature o Vishing o Worm o Zero-Day Attack o Zombie  What are the reasons given in the textbook behind why computer incidents are so prevalent?  Where do the biggest threats to IT security come from? Where did they previously come from?  What are the advantages and disadvantages of BYOD as a business policy?  Know the different types of perpetrators of computer crime and what the definition is of each  What are the benefits of launching an email campaign as compared to a direct- mail campaign?  What are the symptoms of a rootkit infection? What can you do to resolve it?  Know the five phases (and what happens in each) of an APT attack. What is the general goal of this type of attack?  What are the techniques for security credit cards when used online?  Know what the USA Patriot Act is and what subject area it covers  What is the SANS Institute? What benefits does SANS provide for a company?  What is the goal of risk assessment? What do the terms ‘asset’ and ‘loss event’ refer to in this context? What are the steps given for a general security risk assessment process?  Are the ‘how’ details included in a security policy? What does a security policy outline?  What are the layers of protective measures that the textbook defines to prevent a possible attack?  What is the difference between a typical firewall and a next-generation firewall?  What are the popular vendors of firewall software?  What are the two most widely used antivirus software products?  What is the difference between knowledge-based and behavior-based intrusion detection?  What are the steps to respond after a successful attack? What is the primary goal?  What are the key elements of a formal incident report?  What are the various reasons that a computer forensics investigation might be opened?