BSBWRT411 Assessment Templates DONE

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Magill College *

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Nov 24, 2024

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Assessment Templates BSBWRT411 Write complex documents Student ID Student Name 048012 First Name: Ekkarach Last Name: Saetoen Student’s declaration : By submitting this assessment, you acknowledge and agree to the following conditions. Check all boxes if you agree. I have read and understood the details of the assessment I have been informed of the conditions of the assessment and the appeals process and understand I may appeal if I believe the assessment is not equitable, fair or just I agree to participate in this assessment, and I am ready to be assessed I have acknowledged all sources where appropriate in accordance with Greystone College’s Academic Integrity Policy, and I believe other group members have done the same I declare that no part of this assessment has been copied from another person’s work with the exception of where I have listed or referenced documents or work and that no part of this assessment has been written for me by another person. Submitting your assessment: Complete all assessment tasks, upload the Templates document and submit in Moodle for grading. Videos and information on how to submit work through Moodle are in the FAQ section of your VET Orientation course. Once your assessment is graded, you will receive an email notification. Check your grades and submission feedback on Moodle. Assessor’s acknowledgement: Please verify each of the following principles of assessment by placing a tick in each box. Refer to the assessor's handbook for further information if required. Authentic : I am assured that the evidence presented for assessment is the learner’s own work Valid: I am assured that the learner has the skills, knowledge and attributes as described in the module or unit of competency and associated assessment requirements Current: I am assured that the assessment evidence demonstrates current competency. This requires the assessment evidence to be from the present or the very recent past Sufficient: I am assured that the quality, quantity and relevance of the assessment evidence enable a judgement to be made of a learner’s competency Task 2 – Knowledge Questions Greystone College Australia: BSBWRT411 Assessment Templates Version 5 0122 Page 1 of 25
1. List three (3) items Sally should check when proofreading her document. 1. Spelling 2. Grammar 3. Punctuation 2. Identify the 4 elements Sally should consider when designing her documents. 1. Headings 2. Fonts 3. Bullets 4. numbering 3. What software could Sally use to check the spelling of her proposal? Spell checker 4. Name two (2) key features for each of the following written communication methods: Communication method Two (2) key features General Email 1. Automatic reply to messages. 2. auto-forward and redirection of messages. Procedures 1. help to ensure there is accountability, compliance, consistency and quality 2. Having a procedure will save time in the completion of tasks Business letter (cover letter) 1. They are used when evidence or a record of business activities is needed 2. They also give a personal point of contact between your organisation and its clients Meeting agendas 1. control over the flow of discussion, the issues covered 2. the attendees responsible for reporting on or sharing specific information at the meeting Greystone College Australia: BSBWRT411 Assessment Templates Version 5 0122 Page 2 of 25
5. When should Sally use Choice magazine house style? When should she use the style guide? She needs to use the House Style to make sure all her documents are consistent and formatted according to Choice Magazine requirements. 6. What are three (3) requirements of written communication that you need to consider when drafting an email newsletter campaign? Refer to at least 2 organisation policies and procedures that you would consult? 1. Use of logos, house guide, style guide and templates 2. Privacy 3. Correct 4. Version control 5. Saved correctly, copyright and referencing Greystone College Australia: BSBWRT411 Assessment Templates Version 5 0122 Page 3 of 25
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7. The marketing manager has tabled the following agenda item “brainstorming marketing initiatives”. The marketing team decides to brainstorm to determine the best method of communication for the following situations. To demonstrate a new product to the sales team To record the details of a management meeting To answer an enquiry for an online customer. Communication Most suitable method To demonstrate a new product to the sales team: Type your answer here: To record the details of a management meeting: Reports To answer an enquiry from an online customer: Emails, letters 8. When developing content overview of a document, name four (4) things you would consider. Create a control document Sequencing Categories Formatting and readability 9. Recently a colleague posted an inappropriate comment on the organisation’s LinkedIn channel. Your manager would like you to create a document reminding all staff about the organisation’s social media policy. of social media. Your manager has commented on your excellent performance in managing the BizOps business shirt marketing communications and has delegated this task to you. Decide which type of document is most suitable for this type of communication. Complete the table below. Document development Start date: a. Purpose of document Type your answer here: Greystone College Australia: BSBWRT411 Assessment Templates Version 5 0122 Page 4 of 25
b. Type of document chosen Report c. Key points of information business shirt marketing communications d. Information sources Document reminding all staff about the organisation’s social media policy. of social media e. Draft text approved by who and confirmed when? Approved by manager and confirmed on the same day with report f. List five (5) items you will need to check when reviewing the draft. 1. grammar 2. spelling 3. vocabulary 4. sentences 5. paragraph construction g. List three (3) ways to review to include any corrections in the final copy. making a draft the heading introduction h. List five (5) suitable design elements you could apply. tone for audiences purpose format communication style deadline i. Outline one (1) method used for final review. 1. Note taking 9 Questions Total Greystone College Australia: BSBWRT411 Assessment Templates Version 5 0122 Page 5 of 25
Task 3 – Project: Write complex documents Work Task 1, Step 2 Paste a screenshot of the email to Liz Hitchens here. Work Task 1, Step 3 Document Planning Template DOCUMENT PLAN What is the purpose of the document? Why is it being created? What will it be used for? Write your answers here The purpose of this document is to show the results of the feedback. It will be developed by centralizing the results and analyzing them to collect the best strategies Audience Who will be reading this document? Write your answers here The main stakeholders, such as the manager and the person responsible for the management part of the project Greystone College Australia: BSBWRT411 Assessment Templates Version 5 0122 Page 6 of 25
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Preferred method of communication How do they like to receive this type of information? e.g. letter, email, presentation, face to face meeting etc. Write your answers here The form of communication will be defined through email, presentation and meeting Style of communication Formal, business, informal, casual Write your answers here The form of communication between stakeholders will be formal, which is the norm of the corporate market Organisational requirements Style guide requirements Any relevant policies to be applied? Write your answers here Organizational requirements are directly related to distributed information, so it is extremely ineffective to analyze the results presented as accurately as possible Content requirements What information needs to be communicated? Write your answers here Feedback results obtained to optimize marketing strategies Deadline When do you need to have this document completed for distribution? Write your answers here 3 working days Referencing What sources have you used or will you use? Where did you, or do you plan to, get your information from? Write your answers here This information is disclosed by the organization's marketing manager Artwork or graphic requirements What type of graphic/artwork is required? What information will it provide? Where will you source it from? Write your answers here Office package templates Sequencing of information (e.g. Email – To, From, Date, Subject, Greeting, Body, Close, Sign off, company signature) Write your answers here Liz Hitchens, BizOps Email Marketing Manager Categories What needs to be included and how will you group the information Write your answers here The information will be grouped in a linear and continuous way, from which the analysis will be Greystone College Australia: BSBWRT411 Assessment Templates Version 5 0122 Page 7 of 25
together? attributed to the marketing strategies Work Task 1, Step 4 DRAFT REPORT DOCUMENT TEMPLATE DRAFT REPORT DOCUMENT Type your answers here Document Purpose: We provided the management team with information about the results of the survey feedback on the launch of the new T-shirt. Introduction: The purpose of this report is to highlight the results of research feedback on the launch of smart casual cotton T-shirts. Focus groups have been conducted by the marketing department in the last three weeks. This was done in a sample test group of 30 respondents aged 2057. Main body In every cognizance organization contributor had been consulted to offer their critiques and notion approximately the shirts characteristics. The measurements scale outcomes approximately the product characteristics (price, quality, consolation, and colour) had been between “poor” and “very good”. Meanwhile, the chance to a buy act and to advise the t-shirts to become between “never” and “maximum likely”. As an end result of the point of interest organization the Marketing branch recognized the subsequent indicators: Graphic or artwork: Greystone College Australia: BSBWRT411 Assessment Templates Version 5 0122 Page 8 of 25
Very Goog; 76.00% Good; 13.00% Not Answered; 11.00% Overall remarks are superb approximately the fine of the t-shirt, thinking about its miles a pleasant cloth and lightweight. ‘’Felt love it became true fine that might closing well’’ ‘’I just like the weight of the shirt’’ Price: The fee variety inspired respondents as they have been anticipating a fee manner better than the only announced. Feedbacks are truly positive. “I notion it turned into outstanding fee” “I notion it turned into going to be loads more” “Better than I expected” Comport: Very Goog; 86.00% Good; 7.00% Average; 7.00% Overall, comments on T-shirt comfort are positive, with 86% of respondents saying they are very comfortable. "It's really nice to work on your home computer because you're relaxed" Greystone College Australia: BSBWRT411 Assessment Templates Version 5 0122 Page 9 of 25
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Colour range: Very Goog; 56.00% Good; 20.00% Average; 10.00% Fair; 10.00% Poor; 4.00% The majority of respondents stated the variety of coloration changed into accurate enough (76%) whilst the relaxation has been unhappy with the variety of coloration. " Not a massive variety really " "Suitable shades for my workplace " Would they recommend the product? Likely; 66.00% Most Likely; 23.00% Maybe; 11.00% 66% of respondents probably recommend our product. The big picture of is very positive. "I like how easy it was to wear" "I feel like I'm a little dressed up for work, so I'll get one of these" Greystone College Australia: BSBWRT411 Assessment Templates Version 5 0122 Page 10 of 25
Conclusion: Overall the brand-new variety of T-shirts have acquired fine feedbacks at the price, first-rate and recommendations. There is a possibility on running at the color variety as nearly 1/2 of of the individual’s idea the variety become now no longer huge sufficient and shades had been every so often too bright. FEEBACK CHECKLIST REVIEWER: Please use this checklist to guide your review which must be done via tracked changes. Respond to the following elements:- Provide them with constructive feedback to improve their document. Read the document and check the following criteria. Add comments to assist the writer. Please use the tracked changes function in MS Word as this will document your recommendations. Please note: Return the tracked changes Document Draft and this checklist to the writer using MS Teams. Reviewer’s name: Checklist: Comments PURPOSE: Does the document suit the purpose? Write your answers here FORMAT: Is the format suitable? Are the graphics easy to read? How could it be Improved? GAPS: Are there any gaps in the information such as missing references or linking information? COHESION Is all the information relevant? Is it logical? Are you able to follow the document easily? Do the graphics match the text? SPELLING: Identify errors using human review and tracked changes General feedback: Provide overall feedback on the readability and structure of the document: Greystone College Australia: BSBWRT411 Assessment Templates Version 5 0122 Page 11 of 25
Approval given by: Reviewer’s Name: Date: Work Task 1, Step 5d Paste a copy of the contents of the draft report document and checklist here Work Task 1, Step 5e Add a screenshot of their message in OneDrive to the Assessment Templates document Greystone College Australia: BSBWRT411 Assessment Templates Version 5 0122 Page 12 of 25
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Work Task 1, Step 6 & 7 Final Report Document Template FINAL REPORT DOCUMENT Document We will evaluate the feedback from participants in the new T-shirt series and make improvements based on this information. Introduce BizOps' marketing department has set up a focus group to collect feedback on the next batch of new business shirts. This range provided feedback on the new T-shirt and the feedback from was analyzed. Optimize your release based on the results of your feedback. Main goal Participating in the feedback provided by a series of expected batches of T-shirts and applying a rating of and a personal opinion-based rating on the product, 93% of participants scored the highest, these organizations are very Importantly, based on that, 7% of us have achieved Level 3 as an average of grades. Some people comment on the color of the cloth. There are many types of neutral colors. Most are bright colors. Based on this feedback, you can find items for improvement. Graphic Rates 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% Ratings based on their personal opinions about the product Max Score Level 3 Conclusion We can conclude that the expectations of the range of new shirts were successful. Looking at the resulting, we can see that 93% of the participants rate the highest quality. The product, and even Greystone College Australia: BSBWRT411 Assessment Templates Version 5 0122 Page 14 of 25
those who didn't like it, left constructive suggestions for further optimizing the quality of the product. FINAL REVIEW Check the box: Does the document conform to the principles of effective business writing such as: Clear and simple vocabulary Active voice when possible Appropriate tone Does the text flow and is it logically sequenced? Is there sufficient information to achieve the document’s purpose? Are your files an appropriate size and type for your chosen format? Have you made all required amendments suggested by the reviewers including adding text? Greystone College Australia: BSBWRT411 Assessment Templates Version 5 0122 Page 15 of 25
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Work Task 2: Create BizOps Blog Post Work Task 2, Step 3 Blog Post Planning Template BLOG POST PLAN What is the purpose of the document? Why is it being created? What will it be used for? Type your answer here Create a post on social media for the new collection that the brand will launch. Audience Who will be reading this document? End consumers Preferred method of communication How do they like to receive this type of information? e.g. letter, email, presentation, face to face meeting etc. Post submission to social media Style of communication Formal, business, informal Informal Organisational requirements Style guide requirements Any relevant policies to be applied? Social media policy, understanding the progress of news and social media processes is an important project knowledge in terms of organizational requirements Content requirements What information needs to be communicated? The blog post for BizOps is about the introduction of new shirt range, which should be exciting, interesting, creative and structured. A strong headline is required to captures the readers’ attention and an attractive image with 600*900 pixels is suggested to add on. The sentences and paragraphs should be short, focusing on key points, with 100 - 150 words. Deadline When do you need to have this document completed for distribution? 3 working days Referencing What sources have you used or will you use? Where did you, or do you plan to, BizOps Communication Policy BizOps Document Style Guide BizOps New Business Shirt Range document Greystone College Australia: BSBWRT411 Assessment Templates Version 5 0122 Page 16 of 25
get your information from? Artwork or graphic requirements What type of graphic/artwork is required? What information will it provide? Where will you source it from? Image 600*900 pixels Advertising poster The image could be sourced in the BizOps New Business Shirt Range document, and can also be sourced on several websites: - www.pexels.com - www.freeimages.com - https://unsplash.com/ - https://burst.shopify.com/ - https://picjumbo.com/ Sequencing of information and Categories Headline, introduction, body, ending What needs to be included and how will you group the information together? The objective is to publish posts to attract customers and inform them about the company's news. Posts can be continuous before and after posting. Work Task 2, Step 4 - 5 Blog Post Template BLOG POST Bizops New T-shirt Men’s line: Cotton short sleeved shirt - $55.95 Cool and comfortable, you'll live in this shirt throughout summer. Crafted in sustainably sourced cotton and made in Australia, this short sleeve shirt is cut in a casual fit and features a front pocket. Relaxed yet refined, you can wear this shirt with everything, from jeans to chinos. Review checklist Greystone College Australia: BSBWRT411 Assessment Templates Version 5 0122 Page 17 of 25
Read the document and check the following criteria. Check the box: Does the document conform to the principles of effective business writing such as: Clear and simple vocabulary Active voice when possible Appropriate tone Does the text flow and is it logically sequenced? Is there sufficient information to achieve the document’s purpose? Are your files an appropriate size and type for your chosen format? Have you made all required amendments suggested by the reviewers including adding text? Document Development: Version: Date: Reason: Draft 8 October 2022 Developed document draf Final 8 October 2022 Confirm the final version Greystone College Australia: BSBWRT411 Assessment Templates Version 5 0122 Page 18 of 25
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Work Task 3: Communicate Product Availability Work Task 3, Step 2 Document Planning Template DOCUMENT PLAN What is the purpose of the document? Why is it being created? What will it be used for? Type your answer here The purpose of this document is to respond to the request which was asking for the product availability of the new business shirt range. Audience Who will be reading this document? Bizops warehouse manager Preferred method of communication How do they like to receive this type of information? e.g. letter, email, presentation, face to face meeting etc. Business document with a graphic Style of communication Formal, business, informal, casual Formal Organisational requirements Style guide requirements Any relevant policies to be applied? - The purpose, tone, format and communication style of the document should be suitable for the intended audience - All documents should be checked for readability, grammar, spelling and sentence and paragraph construction before they are distributed. - Copies of documents should be filed in accordance with the information management policies and procedures - All documents are to be left justified - The standard font for digital communication, such as email, is Arial 10 point - All internal and external communication requires a subject heading and is to be dated. - All emails require a subject and a digital signature from the sender. There is no company logo required in the signature, but it is to be set out in the following Greystone College Australia: BSBWRT411 Assessment Templates Version 5 0122 Page 19 of 25
format: You full name Your position title 25 End Lane Brookvale NS2 2189 Telephone: (02) 5678 1234 Free-call: 1300 121 212 Facsimile: (02) 5678 1233 - All email correspondence to customers should be copied to the Customer Service Manager - All email correspondence to customers is to be retained in an archive mail folder Content requirements What information needs to be communicated? The document needs to provide accurate information on the launch date and supply chain process, as well as graphic representing the process and timeline. Deadline When do you need to have this document completed for distribution? 3 days Referencing What sources have you used or will you use? Where did you, or do you plan to, get your information from? BizOps Communication Policy BizOps Document Style Guide BizOps Supply Chain Process Information Artwork or graphic requirements What type of graphic/artwork is required? What information will it provide? Where will you source it from? SmartArt, Canva and other graphics These graphics will provide the information of the Supply Chain with timeline dates I will check the details from the document BizOps Supply Chain Process Information Sequencing of information and Categories Headline, introduction, Body, ending What needs to be included and how will you group the information together? Headline Introduction Body Conclusion Greystone College Australia: BSBWRT411 Assessment Templates Version 5 0122 Page 20 of 25
Work Task 3, Step 3, 4 & 5 Draft Document Template DRAFT DOCUMENT BizOps Product Availability Communication Introduction This report will provide a specific analysis and plan for the BizOps Supply Chain with accurate information on the launch date and supply chain process. Apart from that, a graphic which illustrates the process and timeline of the supply chain will also be provided. Main Body There are eight steps in the supply chain, which are respectively supply, logistics, receiving, ordering, picking, packing, shipping and reorder. From the beginning, the manufacturer is preparing stock in the full range currently, which is 28 days prior available to launch date. Next, it takes 3 days for delivering the products from manufacturer to BizOps warehouse by road transport within same state. After Goods arrive at BizOps warehouse, they are required to sorting, bar coding/labelling and warehouse placement, which takes 5 days to finish. While finishing these steps, online and phone sales begin and distributed from the warehouse. Orders are placed twice daily through the batching department at 11am and 3pm. When receiving orders, warehouse staff need to prepare the orders and pack them to be ready for shipping to meet 48 hours guarantee and 6pm deadline. In terms of the shipping step, orders are shipped using delivery contractors with a 6pm daily deadline. For reordering, the stock is required to be replenished by giving a 7-day notice. Conclusion In conclusion, this report provides comprehensive information for the BizOps warehouse manager to organise the jobs according to the graphics. The warehouse should be prepared at least 28 days prior to meet the deadline. Review checklist Greystone College Australia: BSBWRT411 Assessment Templates Version 5 0122 Page 21 of 25
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Read the document and check the following criteria. Check the box: Does the document conform to the principles of effective business writing such as: Clear and simple vocabulary Active voice when possible Appropriate tone Does the text flow and is it logically sequenced? Is there sufficient information to achieve the document’s purpose? Are your files an appropriate size and type for your chosen format? Have you made all required amendments suggested by the reviewers including adding text? Document Development: Version: Date: Reason: Draft 08 October 2022 Developed document draf Final 08 October 2022 Final version confirmed Work Task 3, Step 6 Task Reflection Question 1. In Task 3, you created three different documents. Explain the difference between the three document types, format, style , and structure of each document. Report Focus Group Feedback Results: The communication with the suppliers and customers always with professionalism, appropriate and respectful language all times. The form of communication between stakeholders will be formal, which is the norm of the corporate market Will be used font Arial 10 point to all documents and slides. Also will be adopted bizops logo and bizops pictures from its portfolio. Create BizOps Blog Post: The blog post for BizOps is about the introduction of new shirt range, which should be exciting, interesting, creative and structured. A strong headline is required to captures the readers’ attention and an attractive image with 600*900 pixels is suggested to add on. The sentences and paragraphs should be short, focusing on key points, with 100 - 150 words. Greystone College Australia: BSBWRT411 Assessment Templates Version 5 0122 Page 22 of 25
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Communicate Product Availability: - The purpose, tone, format and communication style of the document should be suitable for the intended audience - All documents should be checked for readability, grammar, spelling and sentence and paragraph construction before they are distributed. - Copies of documents should be filed in accordance with the information management policies and procedures - All documents are to be left justified - The standard font for digital communication, such as email, is Arial 10 point - All internal and external communication requires a subject heading and is to be dated. - All emails require a subject and a digital signature from the sender. There is no company logo required in the signature, but it is to be set out in the following format: You full name Your position title 25 End Lane Brookvale NS2 2189 Telephone: (02) 5678 1234 Free-call: 1300 121 212 Facsimile: (02) 5678 1233 - All email correspondence to customers should be copied to the Customer Service Manager - All email correspondence to customers is to be retained in an archive mail folder 10. Based on your experience writing your 3 documents, provide 2 examples of how you sequenced & categorised the information to organise the content in your documents. Choose any 2 documents that you have created. Sequencing Sequencing refers to the identification of the components of a story, the beginning, middle, and end — and also to the ability to retell the events within a given text in the order in which they occurred. The ability to sequence events in a text is a key comprehension strategy, especially for narrative texts. Categorising Many content marketers are tempted to have one topic fall under multiple categories, but each topic should really only belong to one category. To help you handle situations in which you feel a piece of content could fit within multiple categories, document a decision tree on how you should categorize. For example, I recently wrote a post about the best B2B Instagram accounts. I struggled with categorizing this post because it discusses images, which I would have in the “content” category, but the article is about the content shared on Instagram, which is a distribution channel. Ultimately I decided to categorize the article under the “distribution” category because I felt the topic fit more appropriately within the social media topic under that category. Greystone College Australia: BSBWRT411 Assessment Templates Version 5 0122 Page 23 of 25
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11. For each document you created, describe the purpose, audience and at least two (2) basic design elements you would use for each one. Business document Purpose and audience Basic design elements Report Focus Group Feedback Results According with the BizOps Information Policy, these procedures describe the Organisation’s requirements for producing and storing written communication in a consistent format through: • appropriate styling • consistent document handling procedures • following appropriate protocols. Men and woman in the workforce. The communication with the suppliers and customers always with professionalism, appropriate and respectful language all times. All letters are to be sent on BizOps letterhead, which requires the document to be set out with a lef and right margin of 2.5 cm and a 7 cm space at the top to accommodate the letterhead. BizOps Blog Post The main purpose of a Blog is to connect the product with the audience. It will be used to send quality leads to the website The age range is 20 to 57 years of age It will be a formal style of communication The Quality, comfort and colours of the shirt Communicate Product Availability The purpose, tone, format and communication style of the document should be suitable for the intended audience. • All documents should be checked for readability, grammar, spelling and sentence and paragraph construction before they are distributed. • Copies of documents should be filed in accordance with the information management policies and procedures. All staff are responsible for planning, drafing and finalising documents used as written communication. Business style is the best way to communicate. Always show respect – the customer is paramount • speak clearly and concisely • not use jargon • use positive body language • display courtesy and professionalism at all time Greystone College Australia: BSBWRT411 Assessment Templates Version 5 0122 Page 24 of 25
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