BSBMGT617 - Task 1

Table of contents Executive summary ………………………………………………………………………………….. ………………………………………….3 Introduction ……………………………….……………………………..……………………………………………..3 Description of the business (Background) ………………………………………………………………..3 Vision ……………………………………………………..………………………………………………………………..3 Mission ………………………………………………………………………………………..…………………………..3 Business objective …………………………………………………………………………………..……………….4 Business products and services ……………………………………………………………….…………………………..4 Marketing activity …………………………………………………………………..…………………………… .... 4 Business operation ………………………………………………………………..………………………………...5 Key Result Area (KRA) …………………………………………………………………………..………………...5 Financial ………………………………………………………………………….…………………………………………… ....... 5 Financial background…………………………………………………………………………………………….5 Financial performance measures …………………………….…………………………….………………...6 Non-financial performance measures ………………………………………………………………………6 Resource requirements to achieve business goals …………………….………………………………………..6 Management and organisation structure ………………………………………………….………………………..6 Proposal ………………………………………………………………………………..……………………………………………..7 Risks analysis …………………………………………………………………………………..…………………………………..8 Licensing and permits ………………………………………………………………………………..………………………..8 Conclusion …………………………………………………………………………….………………………………………… .... 9 3

Fast Track Couriers made continuous progress is because of the consequence of a little, experienced group, close to home binds with customers and a notoriety for dependable, minimal effort administration. The business vision is to hold those qualities and basic beliefs through any development procedure. Key result areas (KRA) • Customers fulfilment – The 87 level of existing clients, has commendable maintenance. • Employees are preparing needs – The organization staff and driver have combined and worked intelligibly. The drivers need to make to utilize the new portion trucks. • Customer connections – The experienced organization group has tied intently and actually with the customers. • Monitor staff execution – The driver will be screen by the calculated supervisor and be urged to take an interest the association exercises. • Growth – The deals and benefits have expanded every year by a normal 5%. Financial Financial background The organization was presently adequately steady and experienced, and in a budgetary situation to grow the business without hazard to their current monetary soundness or notoriety. Annual Sales Current sales Estimated sales (Yr 1) $17 million $22 million Annual Net Profit Current sales Estimated Net Profit $1.9 million $3.2 million Increased Costs Loan repayments Operating costs (fuel, servicing, etc) +$200,000 per annum +2.2 million Administrative costs Labor costs +$100,000 Nil Financial performance measures The beginning-up costs of the business are insignificant. The company will act naturally financing sourced from the organizer's very own reserve funds. The proposed technique involves buying new ten trucks (counting establishment of a programmed lift door) Each new vehicle will cost $60,000. The cash will be obtained from the bank on a business credit. Non-financial performance measures 6

package - Union law payment increased required  Implement training courses for driver to use automatic lift gate  Set out penalties for those cases where goods are damaged by drivers Customer demand - customer’s location outside the company service - revenue fall  Expand a new route for support the regional customer Recruitment - lack of driver skill - inexperienced employees - performance decreased  Refine employees carefully, including documents of policy and recruitment procedures.  Training and monitoring regularly  Set out bonuses and penalties depending on the performance of employees Competitors - major competitors in market share - revenue fall  Expanding the market to seek for potential customers.  Identify and regularly monitor the activities of competitors  Advertising  Increase customer service performance Licensing and permits • Drivers must have truck permit • Certificate of business protection • Certificate of enlistment truck Conclusion With the objective is consistently to meet the expanding administration client, Fast Track Couriers has been concluded, scaling and broadening of administrations. Organization is further more grounded basically because of the authority of Fast Track Couriers numerous long stretches of involvement with the field of post dispatch. Right now, the extending technique is created to look for expected client and next development opportunity by growing conveyance courses to incorporate provincial NSW. 2. MEETING MINUTESMeeting between you and the stakeholder (assessor) discuss the following in the meeting: 9

3. COMMUNICATION PLAN Communication strategy The process used to develop the business plan PEST Analysis  Political Change of government: need to assemble contacts with new thoughtful and law.  Economic Because of the diminishing monetary, the client will search for the best solid and spare their spending plan for sending the bundle or item.  Social The populace is expanding in the NSW local territory, so the organization administration needs to extend another course to help the new client, as well.  Technological The new portion vehicle; lift entryway, GPS and PDA will bolster the driver to stack, empty and convey on time precisely Key Stakeholders and information for each position require • HR executive: answerable for day by day operational administration choices. • Truck administrators: answerable for the planning of the trucks and drivers. • Sales administrators: answerable for organization, account, deals • Operational group: answerable for screen and create procedure • Drivers Communication Plan Who What When How Communicator Trucking managers New technology 30/07/20 Meeting HR manager Human resources Change training 31/07/20 Emails Meeting Cm specialist Manager team New structure roles plan responsibility 01/08/20 Meeting Emails HR manager 12

Strength - Clearly set out and good structure - Realistic onto the market trend and economy - The risk analysis and competitive analysis is identified accurately Weakness - Not east to understand for the normal people - Some information is specific and limit known - Some information is quite old and not new updated due to the current situation competition Compare and contrast with the textbook structure and layout The Quality Training in Appendix 2 structure and layout The text book structure and layout  Cover sheet  Executive summary  Table of contents  Objectives  Mission  Key to success  Company structure  Services  Competitive comparison  Risks and opportunities  Market analysis summary  Pricing strategy  Review of business plan  Cover sheet  Executive summary  Table of contents  Description of business  Products/services  The market  Operations  Management  Financials  Risks  Conclusion  Appendices Comment on quality and relevance of information The data of the field-tested strategy is intended to the nature of preparing to produce a benefit, develop of a difficult and reasonable rate. The arrangement will investigate the chances to scope and amplify the client need. Comment on quality of information The data is precise and solid information, which will help accomplish the advancement of new business thoughts just as advancing the hierarchical objectives. The report obviously comprehends with any jobs and position worker can helpfully rehearse. Comment on quantity of information The data of the dangers examination and the promoting exercises can be estimated by KPIs. Were the performance measures specific and realistic? 15