Principles of business communication and information.edited
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Principles of business communication and information
Contents
01.01 Explain the importance of negotiation in a business environment
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3
01.02 Explain the features and uses of different approaches to negotiation
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3
01.03 Identify the components of negotiation tactics
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3
02.01 Explain the different types of presentation and their requirements
.......................................
3
02.02 Explain how different resources can be used to develop a presentation
...............................
4
02.03 Explain different methods of giving presentations
................................................................
4
02.04 Explain best practice in delivering presentations
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4
02.05 Explain how to collect and use feedback on a presentation
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4
03.01 Explain the characteristics of bespoke documents
................................................................
5
03.02 Explain the factors to be taken into account in creating and presenting bespoke
.................
5
03.03 Explain the legal requirements and procedures for gathering information for bespoke
........
5
03.04 Explain techniques to create bespoke business documents
...................................................
5
03.05 Explain how to gain approval of bespoke documents
...........................................................
6
04.01 Explain the typical stages of information system development
............................................
6
04.02 Analyse the benefits and limitations of different information systems
.................................
6
04.03 Explain legal, security, and confidentiality requirements for information systems in a
business environment
.......................................................................................................................
6
04.04 Explain how to monitor the use and effectiveness of an information system
.......................
7
REFERENCES
................................................................................................................................
9
01.01 Explain the importance of negotiation in a business environment
Negotiation holds paramount significance within the commercial enterprise surroundings
because it facilitates the achievement of collectively beneficial agreements, fostering wonderful
relationships and ensuring that all parties' interests are met (Zhang et al
., 2021).
01.02 Explain the features and uses of different approaches to
negotiation
Various negotiation procedures, integrative negotiation that specializes in growing costs for all
parties, and distributive negotiation that includes aggressive distribution of resources are
employed based on specific contexts and dreams (Capraru et al
., 2021). Understanding these
methods lets corporations choose the most suitable plan for their state of affairs.
01.03 Identify the components of negotiation tactics
Negotiation strategies include several additives, consisting of a robust communique, knowledge
of interests and worries, and the potential to discover a typical floor(Adeniji et al.,2021). These
additives contribute to the fulfillment of negotiations by creating surroundings where both events
can attain first-class agreements simultaneously.
02.01 Explain the different types of presentations and their requirements
Presentations can take numerous forms, such as informative, persuasive, educational, or
enjoyable. Each kind requires specific considerations in phrases of content, shape, and delivery
(Clarke et al., 2019). For example, an informative presentation might also be recognized for
offering statistics and details, even as a persuasive presentation requires a compelling argument
to influence the audience.
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02.02 Explain how different resources can be used to develop a
presentation
A presentation involves utilizing various sources, including research materials, visual aids, and
technological gear. Research substances, such as articles and reports, contribute to content
improvement. Visual aids, like slides or charts, beautify information, and technology, such as
presentation software, facilitate effective shipping.
02.03 Explain different methods of giving presentations
Presentation techniques range and may include traditional methods like stand-and-deliver
speeches, interactive periods concerning target audience participation, or multimedia
presentations that contain visual and audio elements (Furrer et al., 2019). Choosing the proper
approach depends on the content's character and the target market's options.
02.04 Explain best practice in delivering presentations
Effective presentation shipping entails retaining eye contact, using clean and concise language,
controlling frame language, and adapting to the audience's reactions (Yu et al., 2022). Best
practices also consist of rehearsing the presentation to ensure an easy and assured delivery and
managing time correctly to cover all key factors.
02.05 Explain how to collect and use feedback on a presentation
Collecting feedback is vital for non-stop development. Methods for amassing remarks include
surveys, target audience polls, or verbal comments(Deva et al.,2019). Analyzing this feedback
helps become aware of strengths and regions for development, allowing presenters to refine their
skills and enhance future shows.
Understand how to create bespoke business documents
Assessment Criterion - The learner can:
03.01 Explain the characteristics of bespoke documents
Bespoke files are customized and tailored to satisfy specific wishes and necessities. Features
include a personalized layout, content material, and layout that aligns precisely with the cause
and audience of the record (Dransfield et al., 2019). Bespoke documents are unique, reflecting
the uniqueness of the agency or man or woman for whom they're created.
03.02 Explain the factors to be taken into account in creating and
presenting bespoke
Documents
Creating bespoke files entails considering elements, including the intended target market, reason,
and preferred outcomes (Aull et al.,
2021). The record's format, language, and visual factors
must be tailor-made to efficiently speak the supposed message and obtain the file's targets.
03.03 Explain the legal requirements and procedures for gathering
information for bespoke
Documents
When developing customized papers, adhering to criminal necessities and moral requirements
(Ansari et al
., 2019). This includes acquiring knowledge through lawful means, respecting
confidentiality, and ensuring that the content material complies with relevant regulations and
industry requirements.
03.04 Explain techniques to create bespoke business documents
Creating custom commercial enterprise files includes using numerous strategies, thorough
research, effective communique with stakeholders, and utilizing suitable software gear
(Choudhury et al.,
2023). Techniques additionally embody deciding on applicable and accurate
information, employing a steady style, and ensuring the report's coherence and clarity.
03.05 Explain how to gain approval for bespoke documents
Earning acclaim for custom files includes imparting drafts to applicable stakeholders for
overview and comments. Effective communication of the document's motive and alignment with
objectives is essential. Revisions can be made based on feedback, and the last file should go
through a formal approval method to ensure its accuracy, legality, and general effectiveness.
04.01 Explain the typical stages of information system development
Information system development typically involves numerous ranges, including planning,
evaluation, layout, implementation, and maintenance. During the strategy planning stage, goals
and requirements are defined. Analysis entails reading existing systems and figuring out desires.
Design specializes in developing a blueprint for the new system. Implementation includes
building and testing the machine, and renovation ensures ongoing capability and updates.
04.02 Analyse the benefits and limitations of different information
systems
Various data systems, which include Enterprise Resource Planning (ERP) or Customer
Relationship Management (CRM), offer distinct advantages and obstacles. Benefits may
additionally consist of improved performance, higher choice-making, and more suitable verbal
exchange. Limitations can include high implementation expenses, user ability resistance, and the
need for considerable training.
04.03 Explain legal, security, and confidentiality requirements for
information systems in a business environment
In the area of statistics structures, adherence to legal guidelines is paramount, especially in
phrases of data safety and privacy. Information structures should align with and follow legal
recommendations to guard touchy statistics. This is crucial now, not simply for preserving
stakeholders' consideration but also for warding off prison repercussions.
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Robust security measures are imperative to protect against unauthorized admission to or potential
facts breaches. Technologies such as firewalls and encryption play a pivotal position in growing
obstacles that guard the statistics infrastructure from outside threats. Firewalls act as a protective
barrier between a private internal community and external networks, filtering incoming and
outgoing traffic. Encryption, conversely, guarantees that even though unauthorized access
occurs, the intercepted facts remain unreadable without the correct decryption key.
Moreover, maintaining confidentiality goes past technological safeguards. It involves enforcing
the right of entry to controls and regulations and limiting access to sensitive data entirely to
authorized employees. Compliance with relevant laws ensures that data managing practices
adhere to mounted standards, mitigating criminal risks and selling ethical behavior in the
information gadget framework. In essence, a comprehensive approach to criminal compliance
and security features no longer best safeguards sensitive statistics but also contributes to the
integrity and trustworthiness of the records structure.
04.04 Explain how to monitor the use and effectiveness of an information
system
Monitoring the use and effectiveness of a facts machine is a dynamic and multifaceted system
that involves numerous vital techniques. One crucial factor is the tracking of Key Performance
Indicators (KPIs), which give quantitative insights into the device's performance. By reading
KPIs, agencies can gauge performance, perceive ability bottlenecks, and verify the general
fitness of the data machine.
User comments are every other valuable element of tracking. Regularly gathering and reading
remarks from machine customers allows them to gain knowledge of their stories and uncover any
demanding situations they encounter. This consumer-centric approach no longer most effectively
aids in addressing instant troubles but also informs long-term period enhancements, ensuring that
the device meets the evolving wishes of its users.
Conducting habitual audits is necessary for the tracking system. Audits contain systematic
opinions of the device's additives, approaches, and safety features. This proactive technique
enables vulnerabilities to be perceived, ensure compliance with regulatory necessities, and
preserve the system's integrity.
The last aim of tracking is to align the information machine with enterprise targets. This calls for
a continuous and adaptive technique. Timely adjustments and improvements, informed by the
facts gathered via tracking sports, contribute to the gadget's continuing optimization. This
iterative procedure of evaluation and refinement ensures that the records gadget remains no
longer the simplest, practical, and comfortable but additionally evolves to help the strategic
dreams of the corporation.
REFERENCES
Adeniji, O.A. and Okafor, C.V., 2021. LEVEL OF UTILIZATION OF TOTAL QUALITY
MANAGEMENT PRINCIPLES IN BUSINESS OPERATIONS BY ENTREPRENEURS IN
OYO STATE. Nigerian Journal of Business Education (NIGJBED)
, 8
(2), pp.126-134.
Ansari, T., 2019. Reminding State Owned Enterprises (BUMN) Management Using the Principle
of’Business Judgment Rule’: A Preliminary Note. Budapest International Research and Critics
Institute-Journal (BIRCI-Journal)
, 2
(3), pp.27-38.
Aull, B. and Aull, L., 2021. Write a greeting for your email here: Principles for assessing
interpersonal workplace email communication. J. Writing Analytics
, 5
(1), pp.215-258.
Capraru, A.M., Paduretu, S. and Munteanu, S.C., 2021. PERCEPTION AND SELF-
PERCEPTION STEREOTYPES IN BUSINESS COMMUNICATION. IDENTIFYING
PRINCIPLES FOR INTERCULTURAL EDUCATION. In INTED2021 Proceedings
(pp. 284-
293). IATED.
Choudhury, B. ed., 2023. The UN Guiding Principles on Business and Human Rights: A
Commentary
. Edward Elgar Publishing.
Clarke, R., 2019. Principles and business processes for responsible AI. Computer Law &
Security Review
, 35
(4), pp.410-422.
Deva, S., 2019. Gender Dimensions of the Guiding Principles on Business and Human Rights.
Report of the UN Working Group on Business and Human Rights, A/HRC/41/43 (OHCHR and
UNDP, 2019)
.
Dransfield, R., 2019. Principles of Business CSEC®
. Oxford University Press-Children.
Furrer, F.J. and Furrer, F.J., 2019. Principles for Business Value. Future-Proof Software-
Systems: A Sustainable Evolution Strategy
, pp.201-205.
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Yu, S., Abbas, J., Draghici, A., Negulescu, O.H. and Ain, N.U., 2022. Social media application
as a new paradigm for business communication: the role of COVID-19 knowledge, social
distancing, and preventive attitudes. Frontiers in Psychology
, 13
, p.903082.
Zhang, M., Chen, H. and Lyytinen, K., 2021. Validating the coevolutionary principles of
business and IS alignment via agent-based modeling. European Journal of Information Systems
,
30
(5), pp.496-511.
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