PF.docx

BSBOPS501 Manage business Resources Project Portfolio V1.0 October 2021 Project Portfolio BSBOPS501 Manage Business Resources Section 1: Analyse resource requirements 6 Section 2: Planning for resources 10 Section 3: Resource acquisition 22 Section 4: Evaluation 29 Southern Cross School of Business CRICOS Provider Code: 03523D | RTO ID: 41253 | ABN: 95155625924 Level 2, 1-3 Fitzwilliam Street PARRAMATTA NSW 2150 | Ph: + 61 (2) 9633 3287 Page | 1

BSBOPS501 Manage business Resources Project Portfolio V1.0 October 2021 Southern Cross School of Business CRICOS Provider Code: 03523D | RTO ID: 41253 | ABN: 95155625924 Level 2, 1-3 Fitzwilliam Street PARRAMATTA NSW 2150 | Ph: + 61 (2) 9633 3287 Page | 2

BSBOPS501 Manage business Resources Project Portfolio V1.0 October 2021 Section 1: Analyse resource requirements Complete this section before the stakeholder meeting Provide an overview of the business and its strategic objectives and goals. Founded in 2016, Worlducation is a social startup that manufactures tablet computers for primary school students. Our focus is not only on the hardware, but also creating software, content and activities to better engage and educate primary school students. Worlducation aims to change the way children learn at school by implementing artificial intelligence technology that can follow up on each child’s progress and adjust to their needs as they learn, creating the optimal path learning experience. Worlducation envisions a world in which every child learns how to read and write – a world without illiteracy. This is why, for each classroom that buys our product, we donate and train a classroom somewhere around the world that can’t afford the same technology. We then connect the classrooms together so that they can grow and collaborate throughout their learning cycle. Strategic Objectives: 1. increase sales to increase donations to needy classrooms” 2. strengthen the skills of our people, to better support customers. Goals: 1. Create an online advert for the new product (quoted price of $ 25,000 2. Arrange a live demonstration for existing customers 3. Create rewards program to reward school based on number of downloads 4. Train sales staff to use new product 5. Organise school visits 6. Sponsorship program to develop personal relationships between less fortunate children Southern Cross School of Business Level 2, 1-3 Fitzwilliam Street PARRAMATTA NSW 2150 | Ph: + 61 (2) 9633 3287 CRICOS Provider Code: 03523D | RTO ID: 41253 | ABN: 95155625924 Page | 4

BSBOPS501 Manage business Resources Project Portfolio V1.0 October 2021 and sales staff Describe the regulatory and legislative context of the business that relates to managing resources. The regulatory and legislative context of the business that relates to managing resources are:  Australian Consumer Law Under the Australian Consumer Law, the business should make deals which are transparent in nature and appropriate to the consumers as well as should be involved in practices which are fair in nature. Outline the specific objectives of the business unit/s that you are basing this project on. E.g., business unit, project or department that requires these resources. The basic objectives based on which the project is being based on are: Objective 1: Increase sales so as to increase donations to the needy classrooms Objective 2: Strengthen the skills of our people to better support the customers. Resource 1 Which resource are you going to focus on for this project and which activity does it relate to? Online Advertisements agency The use of the online advertisements will be to build a good rapport in the market for all the new products which are launched under the brand names of the company. This will help in building the sales of the products. Southern Cross School of Business Level 2, 1-3 Fitzwilliam Street PARRAMATTA NSW 2150 | Ph: + 61 (2) 9633 3287 CRICOS Provider Code: 03523D | RTO ID: 41253 | ABN: 95155625924 Page | 5

BSBOPS501 Manage business Resources Project Portfolio V1.0 October 2021 spending for activities. He is also responsible for managing the risks associated with the product sale, manage the optimal spend be able to achieve the vendor consolidation and cost efficiency. When is this meeting/s set for? Provide the details of when and where this meeting/s is occurring The meeting will be held on 31 st March, 2021 in the Conference room at 2:00 pm sharp. What are the internal capabilities of the business in relation to the resourcing requirements? The internal capabilities of the business in relation to the resourcing requirements lies in its systematic ways of supply chain. The company has planned a well amount of budget for the supply chain to run smoothly. It has also planned a budget for the activities to be performed in order to achieve the objectives of the project. What are the external resourcing requirements? Outline any supplier or purchasing considerations, budget or anything else relevant to obtaining quotations here. The external resourcing requirements of the project is:  Advertising equipments  Advertising experts Southern Cross School of Business Level 2, 1-3 Fitzwilliam Street PARRAMATTA NSW 2150 | Ph: + 61 (2) 9633 3287 CRICOS Provider Code: 03523D | RTO ID: 41253 | ABN: 95155625924 Page | 7

BSBOPS501 Manage business Resources Project Portfolio V1.0 October 2021 Provide an outline of the agenda / main discussion points for this meeting/s. Copy and paste this row if you are having more than one meeting and fill one out for each meeting. Date: 31 st March, 2021 Time: 2:00 pm Meeting attendees: Product manager, CFO and senior executives. Main Discussion Points are as follows:  Creation of an online advertisement system which uses the cloud-based technology (2 weeks).  Set up of live demonstration for future customers as well as the current customers (4 weeks).  Creation of the reward programs (8 weeks).  Approval of the three activities.  Budget approval from the CFO for the above three activities. Complete this section after the stakeholder meeting Summarise the outcomes of the meeting/s. Include any decisions that were made and next steps. Copy and paste this row if you are having more than one meeting and fill one out for each meeting. The outcomes of the meetings were as follows:  Approved budget for all the activities  Creation of live demonstration by the team members  Development of the reward system  Approval of the activities Attach: Business documentation reviewed ☐ Recording of meeting/s if not observed in person or online by your assessor ☐ Southern Cross School of Business Level 2, 1-3 Fitzwilliam Street PARRAMATTA NSW 2150 | Ph: + 61 (2) 9633 3287 CRICOS Provider Code: 03523D | RTO ID: 41253 | ABN: 95155625924 Page | 8

BSBOPS501 Manage business Resources Project Portfolio V1.0 October 2021 Budget and costs. Outline the total budget and provide a break down of the costs associated with this resource Budget: $400,000 Breakdown:  Online ads design and development (Facebook, Instagram and online ads): $70,000  Content development in agreed channels: $15,000  Hosting and maintenance for 3 months: $25,000   SEO for 3 months: $35,000 What are the timelines for identifying suitable resources and the acquisition of this resource? Timeline for identifying suitable resources will be after consultation with the selected professional. The acquisition will be prepared by the professional as the contract will be the whole package. Estimated timelines for identifying resources: 1 week Explain how the resource will be obtained/purchased following policy and procedures. The resource will be made with digital application that the professional has. As the process all will be using digital process thus there is no purchasing outside the agreement with the professional works. Southern Cross School of Business Level 2, 1-3 Fitzwilliam Street PARRAMATTA NSW 2150 | Ph: + 61 (2) 9633 3287 CRICOS Provider Code: 03523D | RTO ID: 41253 | ABN: 95155625924 Page | 10

BSBOPS501 Manage business Resources Project Portfolio V1.0 October 2021 Explain the approval process for this resource. The resources cost has been estimated and based on the procurement policy and procedures, senior executive and CFO will be the one that is authorize to make the approval. The approval will be selected from the best quotation from multiple agencies. From: samuelvale@gmail.com To: chirsbier@gmail.com Subject: requesting approval for the professional advertising Dear Mr. Chris, I have attached the proposal of the activity for your review. I would like to request your approval so that we can proceed with the preparation according to the plan. Look forward to hear from you. Regards, Samuel Vale Resource monitoring usage system Develop a monitoring system that can be used to monitor the usage and success of this resource in meeting business or project objectives. Establish a measurable Key Performance Indicators (KPI). Show how you approached establishing the KPI in a mathematical way using problem-solving. List ways to monitor the KPI including a timeframe for evaluation. Develop a formal policy and procedure document and attach to this section (note you can develop just one Resource Usage Policy KPIs set for the resource:  Progress made 50% on the first week.  Complete online adverts in the second week.  Success publishing on online adverts.  Completion within budget prepared.  Completion within the time schedule. The monitoring system that will be used to monitor the usage and success of the resource:  Progress report  Weekly meeting  Demonstration of progress  Evaluation will be on weekly basis  Resource Usage Policy The policy outline how resource should be use for the purpose of business activities in Worlducation. The policy applicable to all employees that has authority to use resources based on job roles or to third party that has contract or agreement. For the purpose of the policy the term supplier applicable to suppliers, vendors, contractors, agencies, consultant or professionals. Resource usage practices for digital or tangible resources  Supplies of digital resources is based on needs and will follow the procurement policies and procedures. It includes the acquisition for the digital equipment as needed.  The use of digital resource or tangible resources is based on the agreement as the company is using third-party agency in Southern Cross School of Business Level 2, 1-3 Fitzwilliam Street PARRAMATTA NSW 2150 | Ph: + 61 (2) 9633 3287 CRICOS Provider Code: 03523D | RTO ID: 41253 | ABN: 95155625924 Page | 11

BSBOPS501 Manage business Resources Project Portfolio V1.0 October 2021 Ads, Google Ads, SEO pay-per-click Content suitable for online adverts Hosting and maintenance Milestones Facebook ads and Instagram ads completed Google ads completed SEO pay-per-click operational Hosting is up Maintenance is scheduled Dependencies/contingencies Content development requires organisational information Content will be completed prior to adverts design SEO pay-per-click upon adverts completion Southern Cross School of Business Level 2, 1-3 Fitzwilliam Street PARRAMATTA NSW 2150 | Ph: + 61 (2) 9633 3287 CRICOS Provider Code: 03523D | RTO ID: 41253 | ABN: 95155625924 Page | 13

BSBOPS501 Manage business Resources Project Portfolio V1.0 October 2021 Resource Plan 2 Description of resource bid. The live demonstration will require internet connection and a small studio in order to make live demonstration. The use of new tablets computer will be shown live using the live camera. Options. Outline suitable options that may suit The preparation will be made available in-house. One of the rooms in the office will be transformed into small studio where the team can make live demonstration. The demonstration team will be made in order to provide the live demonstration. Installation of new webcam, screens, and computers as well as application to do the live demonstration. JW computer store Shopw 16, Home Central, 9-49 Chapel Road South, Bankstown, NSW 2000 (02) 8090 3333 Services: computers, hardware and software, installation Mr. Ronald Wood Jr. He is our technical support that mainly deal with the building maintenance and others. He can renovate the room as preferences. Budget and costs. Outline the total budget and provide a break down of the costs associated with this resource The budget prepared: $100,000 Breakdown:  Room renovation: $30,000  Devices such as web camera, 3 screens and computer: $15,000 Southern Cross School of Business Level 2, 1-3 Fitzwilliam Street PARRAMATTA NSW 2150 | Ph: + 61 (2) 9633 3287 CRICOS Provider Code: 03523D | RTO ID: 41253 | ABN: 95155625924 Page | 14

BSBOPS501 Manage business Resources Project Portfolio V1.0 October 2021 Develop a monitoring system that can be used to monitor the usage and success of this resource in meeting business or project objectives. Establish a measurable Key Performance Indicators (KPI). Show how you approached establishing the KPI in a mathematical way using problem-solving. List ways to monitor the KPI including a timeframe for evaluation. Develop a formal policy and procedure document and attach to this section (note you can develop just one Resource Usage Policy with different sections for all three resources if you would like to do it this way).  Installation of equipment and devices complete in 2 days after the room completion.  Complete 3 trials of live demonstration in 4 days.  1 sale for every 3 live demonstrations. The monitoring system that will be used is inspection and weekly progress meeting. It is in the office itself and can be easily arrange for monitoring. The evaluation will be made on weekly basis before the weekly progress meeting. Resource Usage Policy The policy outline how resource should be use for the purpose of business activities in Worlducation. The policy applicable to all employees that has authority to use resources based on job roles or to third party that has contract or agreement. For the purpose of the policy the term supplier applicable to suppliers, vendors, contractors, agencies, consultant or professionals. Resource usage practices for digital or tangible resources  Supplies of digital resources is based on needs and will follow the procurement policies and procedures. It includes the acquisition for the digital equipment as needed.  The use of digital resource or tangible resources is based on the agreement as the company is using third-party agency in order to provide the resource.  Else, the use of the digital resource belonging to the company is free to use based on needs for working activities.  The use of equipment or any other digital resource should be maintained and using proper procedures. Risk and contingency planning Complete the table to assess risks and develop contingencies for resources you are planning for. Potential risks Planned Response Risk associated with the acquisition or implementation of the resource How will you mitigate the risk? Southern Cross School of Business Level 2, 1-3 Fitzwilliam Street PARRAMATTA NSW 2150 | Ph: + 61 (2) 9633 3287 CRICOS Provider Code: 03523D | RTO ID: 41253 | ABN: 95155625924 Page | 16

BSBOPS501 Manage business Resources Project Portfolio V1.0 October 2021 Error in the installation of the web camera and computer Problem solving to get it fix by using different equipment as a test Delay in the schedule due to accident in the renovation that ruin the design Replacement of the materials and rush the schedule Attach: Scope of Requirements document ☐ Approval request for proposal (email) ☐ Resource Evaluation Policy and procedures developed ☐ Relevant policies and procedures related to the resource (workplace documentation or from the simulation pack) ☐ Scope of Requirement Scope Project manager, technician team, computer store Features Renovation of room Digital equipment installation Operational live demonstration Milestones Completion of room renovation Complete installation Complete live demonstration trial Dependencies/contingencies Materials/supplies/equipment is needed prior to the plan Training program for the live demonstration Resource Plan 3 Southern Cross School of Business Level 2, 1-3 Fitzwilliam Street PARRAMATTA NSW 2150 | Ph: + 61 (2) 9633 3287 CRICOS Provider Code: 03523D | RTO ID: 41253 | ABN: 95155625924 Page | 17

BSBOPS501 Manage business Resources Project Portfolio V1.0 October 2021 What are the timelines for identifying suitable resources and the acquisition of this resource? The timeline is set for 8 weeks. The reward preparation will be provided from the local suppliers and will be delivered to the destination for the winners. The sponsor fund will be directly transferred to the school bank account. Explain how the resource will be obtained/purchased following policy and procedures. The resource purchased will follow procurement policies and procedures with approval from CFO. Explain the approval process for this resource. The approval process will be following the procurement policies and procedures. From: samuelvale@gmail.com To: chirsbier@gmail.com Subject: requesting approval for rewards purchasing Dear Mr. Chris, I have received the price from the local supplier from rewards that we need to purchase. Please check attached for the list of prices included the budget that we have planned. I would like to request your approval in preparing the reward. Best Regards, General Manager Resource monitoring usage system Develop a monitoring KPIs for the resource:  Preparation of the reward 100% as planned.  Participation from clients 100%. Southern Cross School of Business Level 2, 1-3 Fitzwilliam Street PARRAMATTA NSW 2150 | Ph: + 61 (2) 9633 3287 CRICOS Provider Code: 03523D | RTO ID: 41253 | ABN: 95155625924 Page | 19

BSBOPS501 Manage business Resources Project Portfolio V1.0 October 2021 system that can be used to monitor the usage and success of this resource in meeting business or project objectives. Establish a measurable Key Performance Indicators (KPI). Show how you approached establishing the KPI in a mathematical way using problem-solving. List ways to monitor the KPI including a timeframe for evaluation. Develop a formal policy and procedure document and attach to this section (note you can develop just one Resource Usage Policy with different sections for all three resources if you would like to do it this way).  Download increases by 2% per school. The monitoring of the KPI is by using checklist for the preparation of the rewards and through management system that can provide records of downloads. Resource Usage Policy The policy outline how resource should be use for the purpose of business activities in Worlducation. The policy applicable to all employees that has authority to use resources based on job roles or to third party that has contract or agreement. For the purpose of the policy the term supplier applicable to suppliers, vendors, contractors, agencies, consultant or professionals. Resource usage practices for digital or tangible resources  Supplies of digital resources is based on needs and will follow the procurement policies and procedures. It includes the acquisition for the digital equipment as needed.  The use of digital resource or tangible resources is based on the agreement as the company is using third-party agency in order to provide the resource.  Else, the use of the digital resource belonging to the company is free to use based on needs for working activities.  The use of equipment or any other digital resource should be maintained and using proper procedures. Risk and contingency planning Complete the table to assess risks and develop contingencies for resources you are planning for. Potential risks Planned Response Risk associated with the acquisition or implementation of the resource How will you mitigate the risk? Less participation from school Implement small marketing strategies to promote the reward system to school Southern Cross School of Business Level 2, 1-3 Fitzwilliam Street PARRAMATTA NSW 2150 | Ph: + 61 (2) 9633 3287 CRICOS Provider Code: 03523D | RTO ID: 41253 | ABN: 95155625924 Page | 20