assessment 4103
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TAFE College *
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Course
MISC
Subject
Business
Date
Jun 26, 2024
Type
docx
Pages
29
Uploaded by JusticeMule4433
Knowledge Assessment
Criteria
Unit code, name and release number
CPPREP4103 - Establish vendor relationships (1)
CPPREP4104 - Establish buyer relationships (1)
CPPREP4105 - Sell property (1)
Qualification/Course code, name and release number
Student details
Student number
Student name
Assessment Declaration
This declaration only needs to be completed if you are not submitting your assessment online.
This assessment is my original work and no part of it has been copied from any other source except where due acknowledgement is made.
No part of this assessment has been written for me by any other person except where such collaboration has been authorised by the assessor concerned.
I understand that plagiarism is the presentation of the work, idea or creation of another person as though it is your own. Plagiarism occurs when the origin of the material used is not appropriately cited. No part of this assessment is plagiarised.
Student signature and Date
Document title: Cl_ClientRelationships_AE_Kn_1of3_LMS
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Resource ID: TBS_19_01_Cl_ClientRelationships_AE_Kn_1of3_LMS STUDENT NAME:
Version:
20200909
Date created:
20 May 2020
For queries, please contact:
Technology and Business Services Skills Point
Ultimo
© 2020 TAFE NSW, Sydney
RTO Provider Number 90003 | CRICOS Provider Code: 00591E
This file can be found at: The contents in this document is copyright © TAFE NSW 2020, and should not be reproduced without the permission of the TAFE NSW. Information contained in this document is correct at time of printing: 24 June 2024. For current information please refer to our website or your teacher as appropriate.
Document title: Cl_ClientRelationships_AE_Kn_1of3_LMS
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Resource ID: TBS_19_01_Cl_ClientRelationships_AE_Kn_1of3_LMS STUDENT NAME:
Assessment instructions
Table 1 Assessment instructions
Assessment details
Instructions
Assessment overview
The objective of this assessment is to assess your knowledge as would be required to establish vendor relationships to support property sales, establish, develop and manage positive relationships with buyers and sell property by methods including private treaty, auction and other negotiations.
Assessment Event number
1 of 3
Instructions for this assessment
This is a written assessment and it will be assessing you on your knowledge of the unit.
This assessment is in one part:
1.
Written answer questions
The assessment also contains an assessment feedback form.
Submission instructions Where possible, complete and submit this assessment online via the TAFE NSW online learning platform. Upload all the required assessment files in the assessment area on the online learning platform.
Alternatively, hand all required assessment files to your assessor for marking. Make sure you have added your name to the bottom
of each page of the assessment.
It is important that you keep a copy of all electronic and hardcopy
assessments submitted to TAFE NSW and complete the assessment declaration when you submit the assessment.
What do I need to do to achieve a satisfactory result?
To achieve a satisfactory result for this assessment all questions must be answered correctly.
What do I need to provide?
Computer with internet access, and Microsoft Office.
Document title: Cl_ClientRelationships_AE_Kn_1of3_LMS
Page 3 of 29
Resource ID: TBS_19_01_Cl_ClientRelationships_AE_Kn_1of3_LMS STUDENT NAME:
Assessment details
Instructions
What the assessor will provide?
Access to this assessment and supporting online resources.
Due date and time allowed
Fully online students should refer to their Training Plan for due dates, other students should refer to the Unit Assessment Guide for due dates.
The indicative time to complete this assessment event is 5 hours.
Supervision
This is an unsupervised assessment. You may access your referenced text, learning notes and other resources.
Your assessor may ask for additional evidence to verify the authenticity of your submission and confirm that the assessment task was completed by you.
Assessment feedback, review or appeals
In accordance with the TAFE NSW policy Manage Assessment Appeals, all students have the right to appeal an assessment decision concerning how the assessment was conducted and the outcome of the assessment. Appeals must be lodged within 14 working days
of the formal notification of the result of the assessment. If you would like to request a review of your results or if you have
any concerns about your results, contact your teacher or head teacher. If they are unavailable, contact the student administration officer.
Appeals are addressed in accordance with Every Student’s Guide to Assessment.
Document title: Cl_ClientRelationships_AE_Kn_1of3_LMS
Page 4 of 29
Resource ID: TBS_19_01_Cl_ClientRelationships_AE_Kn_1of3_LMS STUDENT NAME:
Part 1: Written answer
To complete this part of the assessment, you will be required to answer all the questions to demonstrate your understanding of the processes, the legal requirements and your role as an agent in prospecting, appraising, listing and selling a property. Read the questions carefully. Your answers should be within the minimum number of words but no longer than maximum number of words as specified in each question.
1.
Discuss the role of the agent and the agency in listing, selling and marketing property including: (Word count: 800-1000 words)
agency fees
charges and conditions
documents and record keeping
agency practice in relation to marketing and communication
The agent and the agency play an important role in listing, selling, and marketing property. The agent acts as the intercessor between the seller and the potential purchasers. They evaluate the propertys market value, propose a listing price, and create advertising strategies to attract buyers. The agency enables the legal and administrative procedures involved in selling property, including drafting contracts, arranging inspections, and negotiating offers. Agents usually charge a commission based on the final sale price of the property. The agency may also charge extra costs for services such as advertising, photography, and staging. The circumstances regarding the duration of the agency agreement, exclusivity, and termination clauses are outlined in the agency contract. Agents are accountable for sustaining accurate records of all transactions, including listing agreements, offers, counteroffers, and closing documents. They ensure obedience with legal requirements and disclosure obligations, including property condition reports and any relevant disclosures about the propertys past. Agents employ several marketing strategies to indorse the property, including online listings, print advertisments, open houses, and networking with other agents and potential buyers. Implying efficient communication is essential throughout the selling process, including providing timely updates to the seller, assigning offers and feedback from buyers, and easing negotiations. Agents must stick to ethical standards and legal guidelines governing advertising and communication, ensuring honesty, transparency, and fair dealing with all parties involved. Generally, the agent and the agencys roles include a wide range of responsibilities aimed at helping the successful sale of the property while keeping professional standards and legal requirements. Effective communication, thorough record-keeping, and planned marketing are key components of their practice. Document title: Cl_ClientRelationships_AE_Kn_1of3_LMS
Page 5 of 29
Resource ID: TBS_19_01_Cl_ClientRelationships_AE_Kn_1of3_LMS STUDENT NAME:
2.
Complete the table below for evaluating different strategies and methods for attracting property listings
Place response in the table below
Strategy/method for attracting property listings
-
Participate in community activities, conferences, and local real estate events to network with other professionals and possible clients. Personally, I believe that's a very fantastic concept. In real estate, connections are crucial.
-
To grow your network, join organizations.
-
Social media channels enable simple interaction with possible customers and the dissemination of informative material.
Purpose of prospecting and prospecting methods
The practice of generating fresh leads and contacts with the intention of listing properties for sale is known as prospecting. It also involves building your reputation and becoming the go-to agent in your community.
A new salesperson in the real estate industry must establish themselves in the community. Additionally, students must familiarize themselves with the workplace. They will be able to develop contacts and expand their clientele as a result.
Impact to personal and agency branding
The impact to personal and agency branding leads to
-
Customers are more likely to trust and believe brands that Document title: Cl_ClientRelationships_AE_Kn_1of3_LMS
Page 6 of 29
Resource ID: TBS_19_01_Cl_ClientRelationships_AE_Kn_1of3_LMS STUDENT NAME:
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- •You’re applying to work in the human resources department of a large retail organization. During the application process, you’re asked to take a test that gives you scenarios related to theft working as a cashier. •Does this test have high or low face validity given the position you’re applying for? Explain exactly what aspects are of the test/scenario that lead you to believe that there is either high or low face validity behind this integrity test.arrow_forwardThe HR department is trying to fill a vacant position for a job with a small talent pool. Valid applications arrive every week or so, and the applicants all seem to bring different levels of expertise. For each applicant, the HR manager gathers information by trying to verify various claims on resumes, but some doubt about fit always lingers when a decision to hire or not is to be made. What are the Type I and II decision error costs? Which decision error is more likely to be discovered by the CEO? How does this affect the HR manager’s hiring decisions?arrow_forwardPerformance appraisal is a systematic process of evaluating the job performance of employees and providing feedback to help them improve and develop professionally. It typically involves setting performance goals, assessing progress, and providing constructive feedback. Performance appraisals serve several purposes within organizations, including recognizing and rewarding employees for their achievements, identifying areas for improvement, and making decisions related to promotions, salary increases, or training opportunities. Effective performance appraisals are conducted regularly, typically on an annual or semi-annual basis, and involve clear communication between supervisors and employees. They should be based on objective criteria whenever possible, focusing on measurable outcomes and behaviors rather than subjective opinions. Additionally, performance appraisals should be conducted in a supportive and constructive manner, emphasizing opportunities for growth and development…arrow_forward
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Recommended textbooks for you
- Practical Management ScienceOperations ManagementISBN:9781337406659Author:WINSTON, Wayne L.Publisher:Cengage,
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