Sustainability ( Assessment) (2)
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UCSI *
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BSBSUS511
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Business
Date
Jun 10, 2024
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Uploaded by ahmadkh93
BSBSUS511
Develop workplace policies and
procedures for sustainability
Learner Workbook
Table of Contents
Table of Contents
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1
Assessment instructions
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3
Assessment requirements
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5
Candidate Details
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6
Assessment – BSBSUS511 - Develop workplace policies and procedures for sustainability
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6
Please complete the following activities and hand in to your trainer/assessor for marking. This forms part of your assessment for BSBSUS511 - Develop workplace policies and procedures for sustainability
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6
Learner Workbook Activity
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Activity 1A
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7
Activity 1A Checklist
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Activity 1B
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Activity 1B Checklist
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Activity 1C
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11
Activity 1C Checklist
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Activity 1D
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Activity 1D Checklist
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Activity 1E
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Activity 1E Checklist
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Activity 2A
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17
Activity 2A Checklist
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18
Activity 2B
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19
Activity 2B Checklist
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Activity 2C
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Activity 2C Checklist
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Activity 2D
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Activity 2D Checklist
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Activity 3A
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Activity 3A Checklist
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Activity 3B
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Activity 3B Checklist
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Activity 3C
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Activity 3C Checklist
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Summative Assessments answer guide
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Section A: Skills Activity
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31
Section A: Skills Activity Checklist
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33
Section B: Knowledge Activity (Q & A)
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34
Section B: Knowledge Activity (Q&A) Checklist
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Section C: Performance Activity
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Section C: Performance Activity Checklist
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Case Studies
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Case Study A – Sustainability Policy
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Case Study B – Developing Sustainability Policies
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Case Study C – Documenting outcomes
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41
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Instructions to Learner
Assessment instructions
Overview
Prior to commencing the assessments, your trainer/assessor will explain each assessment
task and the terms and conditions relating to the submission of your assessment task.
Please consult with your trainer/assessor if you are unsure of any questions. It is important
that you understand and adhere to the terms and conditions, and address fully each
assessment task. Written work
Assessment tasks are used to measure your understanding and underpinning skills and
knowledge of the overall unit of competency. When undertaking any written assessment
tasks, please ensure that you address the following criteria:
Address each question including any sub-points
Demonstrate that you have researched the topic thoroughly
Cover the topic in a logical, structured manner
Your assessment tasks are well presented, well referenced and word processed
Active participation
It is a condition of enrolment that you actively participate in your studies. Active participation
is completing all the assessment tasks on time. Plagiarism
Plagiarism is taking and using someone else's thoughts, writings or inventions and
representing them as your own. Plagiarism is a serious act and may result in a learner’s
exclusion from a course. When you have any doubts about including the work of other
authors in your assessment, please consult your trainer/assessor. The following list outlines
some of the activities for which a learner can be accused of plagiarism:
Presenting any work by another individual as one's own unintentionally
Handing in assessments markedly similar to or copied from another learner
Presenting the work of another individual or group as their own work
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Handing in assessments without the adequate acknowledgement of sources used,
including assessments taken totally or in part from the internet.
If it is identified that you have plagiarised within your assessment, then a meeting will be
organised to discuss this with you, and further action may be taken accordingly.
Collusion
Collusion is the presentation by a learner of an assignment as their own that is, in fact, the
result in whole or in part of unauthorised collaboration with another person or persons.
Collusion involves the cooperation of two or more learners in plagiarism or other forms of
academic misconduct and, as such, both parties are subject to disciplinary action. Competency outcome
There are two outcomes of assessments: S = Satisfactory and NS = Not Satisfactory
(requires more training and experience).
Once the learner has completed all the assessments for this unit of competency, the learner
will be awarded “Competent” (C) or “Not Competent” (NC) for the relevant unit of
competency. Confidentiality
The college will treat anything, including information about your job, workplace, employer,
with strict confidence, in accordance with the law. However, you are responsible for ensuring
that you do not provide us with anything regarding any third party including your employer,
colleagues and others, that they do not consent to the disclosure of. While we may ask you
to provide information or details about aspects of your employer and workplace, you are
responsible for obtaining necessary consents and ensuring that privacy rights and
confidentiality obligations are not breached by you in supplying us with such information.
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Assessment appeals process
If you feel that you have been unfairly treated during your assessment, and you are not
happy with your assessment and/or the outcome as a result of that treatment, you have the
right to lodge an appeal. You must first discuss the issue with your trainer/assessor. If you
would like to proceed further with the request after discussions with your trainer/assessor,
you need to lodge your appeal via the complaint and appeal form which is available on the
college website. Recognised prior learning
Learners will be able to have their previous experience or expertise recognised on request.
Special needs
Learners with special needs should notify their trainer/assessor to request any required
adjustments as soon as possible. This will enable the trainer/assessor to address the
identified needs immediately
.
Assessment requirements
Assessment can be:
Direct observation
Product-based methods e.g. reports, role plays, work samples
Portfolios – annotated and validated
Questioning.
The assessment activities in this workbook assess aspects of all the elements, performance
criteria, skills and knowledge and performance requirements of the unit of competency.
To demonstrate competence in this unit, you must undertake all activities in this workbook
and have them deemed satisfactory by the assessor. Once you have demonstrated the
required level of performance, you will be deemed competent in this unit.
As part of the assessment process, all learners must abide by any relevant assessment
policies as provided during induction.
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Candidate Details
Assessment – BSBSUS511 - Develop workplace policies and procedures
for sustainability
Please complete the following activities and hand in to your trainer/assessor for marking.
This forms part of your assessment for BSBSUS511 - Develop workplace policies and
procedures for sustainability
Name: __Ahmad Soboh_____________________________________________
Learner ID: __RC00004805________________________________________________
Email:
__RC00004805@reachcollege.edu.au_______________________________
Declaration
I declare that no part of this assessment has been copied from another person’s work with
the exception of where I have listed or referenced documents or work and that no part of this
assessment has been written for me by another person. I also understand the assessment
instructions and requirements and consent to being assessed.
Signed:
__Ahmad____________________________________________________
Date:
__26/04/2024________________________________________________
If activities have been completed as part of a small group or in pairs, details of the
learners involved should be provided below:
This activity workbook has been completed by the following persons and we acknowledge
that it was a fair team effort where everyone contributed equally to the work completed. We
declare that no part of this assessment has been copied from another person’s work with the
exception of where we have listed or referenced documents or work and that no part of this
assessment has been written for us by another person.
Learner 1:
_Ahmad Soboh______________________________________________
Signed:
_Ahmad______________________________________________________
Learner 2:
_Husam Mehdawi____________________________________________
Signed:
_Husam______________________________________________________
Learner 3:
____________________________________________________________
Signed:
____________________________________________________________
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Learner Workbook Activity Activity 1A
Objectiv
e
To provide you with an opportunity to identify how to establish scope and objectives of workplace sustainability policies.
1.
Explain what action you could take to establish the scope and objectives of sustainability policies in the workplace. Write your answer in no more than 100 words.
To define the extent and aims of sustainability initiatives within the workplace,
begin by examining current procedures, involving stakeholders for their perspectives, establishing precise targets with quantifiable criteria, ensuring policies reflect the organization's principles, and committing to ongoing assessment and adjustment to remain up-to-date.
Expanding upon these actions, contemplate conducting environmental assessments, comparing against industry benchmarks, assembling a specialized sustainability unit, promoting staff learning and endorsement, and embedding sustainability factors into strategic planning procedures.
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Activity 1A Checklist
This should be used by the trainer/assessor to document the learner’s knowledge as relevant to the unit activity. Indicate in the table below if the learner is deemed satisfactory (S) or not satisfactory (NS) for the activity or if reassessment is required.
Checklists Has the activity been answered and performed fully, as required to assess the competency of the learner?
Yes No
(Please circle)
Has sufficient evidence and information been provided by the learner for the activity?
Yes No
(Please circle)
Comments
Provide your comments here:
The learner’s performance was:
Not yet satisfactory
Satisfactory
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Activity 1B
Objective
To provide you with an opportunity to identify how to gather information for development of sustainability policies.
1.
List two internal and two external sources of information.
Two internal sources of information within an organization could include:
1. Company Records and Reports: Accessing internal documents such as financial reports, operational data, and past sustainability initiatives can provide valuable insights into the organization's current practices and performance.
2. Employee Feedback and Surveys: Gathering input from employees through surveys, focus groups, or suggestion boxes can offer perspectives on workplace sustainability practices, potential areas for improvement, and employee engagement with sustainability initiatives.
Two external sources of information could be:
1. Industry Publications and Research: Keeping abreast of industry-specific publications, research studies, and reports from reputable sources can provide valuable insights into emerging trends, best practices, and benchmarks for sustainability performance within the broader sector.
2. Government Regulations and Guidelines: Monitoring government regulations, policies, and guidelines related to sustainability, environmental protection, and corporate responsibility can inform the development of sustainability policies and ensure compliance with legal requirements.
2.
List four methods of gathering information.
Four methods of gathering information include:
1. Surveying and Questioning: Issuing structured surveys or questionnaires to specific groups enables the organized gathering of information on particular subjects, preferences, or viewpoints.
2. Conversations: Engaging in individual or group discussions with stakeholders, experts, or key figures can offer detailed perspectives, insights, and qualitative data.
3. Direct Observation: Witnessing processes, behaviors, or interactions firsthand in real-life scenarios can furnish valuable primary information and aid in identifying patterns or issues.
4. Document Examination: Assessing and scrutinizing existing documents, records, reports, or written materials can supply historical context, quantitative data, or evidence to support decision-making and analysis.
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Activity 1B Checklist
This should be used by the trainer/assessor to document the learner’s knowledge as relevant to the unit activity. Indicate in the table below if the learner is deemed satisfactory (S) or not satisfactory (NS) for the activity or if reassessment is required.
Checklists Has the activity been answered and performed fully, as required to assess the competency of the learner?
Yes No
(Please circle)
Has sufficient evidence and information been provided by the learner for the activity?
Yes No
(Please circle)
Comments
Provide your comments here:
The learner’s performance was:
Not yet satisfactory
Satisfactory
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Activity 1C
Objective
To provide you with an opportunity to identify how to analyse information and consultation insights.
Explain what method you could use to analyse information you have gathered. Write your answer in no more than 150 words.
Certainly! Here's the paraphrased version:
To effectively analyse collected information, I utilize various approaches:
1. Thematic Examination: Recognizing recurring themes or patterns in the data.
2. Statistical Analysis: Employing statistical methods to quantify and scrutinize numerical data.
3. Interpretive Analysis: Reviewing non-numerical data like text, images, or videos to grasp underlying meanings and contexts.
4. Textual Analysis: Systematically organizing and interpreting textual or visual information.
5. Comparative Study: Contrasting different sets of data to draw conclusions about similarities and differences.
6. Network Mapping: Illustrating relationships among different data components to unveil structures and connections.
7. Emotional Assessment: Evaluating the emotional tone or polarity of textual data.
8. Linguistic Analysis: Examining language usage in communication to comprehend social or cultural phenomena.
These methodologies may be employed individually or in combination, depending on the data's nature and the research goals.
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Activity 1C Checklist
This should be used by the trainer/assessor to document the learner’s knowledge as relevant to the unit activity. Indicate in the table below if the learner is deemed satisfactory (S) or not satisfactory (NS) for the activity or if reassessment is required..
Checklists Has the activity been answered and performed fully, as required to assess the competency of the learner?
Yes No
(Please circle)
Has sufficient evidence and information been provided by the learner for the activity?
Yes No
(Please circle)
Comments
Provide your comments here:
The learner’s performance was:
Not yet satisfactory
Satisfactory
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Activity 1D
Objective
To provide you with an opportunity to develop and document sustainability policies according to organisational processes.
Refer to Case Study B – Developing sustainability policies
Case Study B – Developing Sustainability Policies
H & J Accountancy and administration services are a medium-
sized, office-based company that employ 24 members of staff across a few different departments in the offices. They have a large kitchen area and shower room facilities for staff members. They work between the hours of 9am – 5pm Monday to Friday and have another branch in a nearby city that they travel to twice a week for a
meeting.
Their main business is providing accountancy and administration services to individuals, small businesses and some large companies. They use a lot of paper and ink for printers and photocopiers in order to provide prospective customers with quotes, and send out regular financial reports and other reports as requested. All of their reports follow a house style of font size 12, font style Calibri, centre alignment and arrow bullet points for lists. The majority of their work is computer-based, but they do keep a lot
of hard copies of paperwork.
They would like to minimise the impact on sustainability of all office
and transportation activities.
Develop a sustainability policy that identifies and documents five ways the business in the case study could improve their environmental impact. Your report should be typed on a computer and follow the organisational processes as detailed in the case study.
Policy Declaration:
We acknowledge the significance of embracing sustainable methods to alleviate the environmental impact of our office and transportation operations. To fulfill this objective, we have formulated the subsequent sustainability policy:
1. Decrease in Paper Usage:
a. Deployment of digital documentation systems to lessen reliance on paper-based reports and paperwork.
b. Promotion of electronic communication and file-sharing platforms among staff for both internal and external correspondence.
2. Adoption of Sustainable Printing Methods:
a. Implementation of duplex printing (printing on both sides of paper) to diminish paper usage.
b. Adjustment of printers and photocopiers to default settings for draft quality and grayscale printing to conserve ink.
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3. Promotion of Energy Efficiency:
a. Practice of turning off lights, computers, and other electronic devices when not in use to conserve energy.
b. Installation of energy-efficient lighting and appliances in the office to curtail electricity consumption.
4. Management of Transportation:
a. Encouragement of staff to carpool or utilize public transportation for commuting to reduce carbon emissions.
b. Exploration of telecommuting options and video conferencing for meetings to minimize travel necessities.
5. Reduction of Waste and Encouragement of Recycling:
a. Establishment of a recycling initiative for paper, plastic, and other recyclable materials within the office.
b. Provision of education to staff on proper waste sorting and disposal methods to reduce landfill waste.
Conclusion:
Through adherence to this sustainability policy, we endeavor to attain our
environmental goals while upholding the superior service standards expected by our clients. We pledge to regularly monitor and assess our sustainability practices to ensure continuous enhancement and alignment with our environmental targets.
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Activity 1D Checklist
This should be used by the trainer/assessor to document the learner’s knowledge as relevant to the unit activity. Indicate in the table below if the learner is deemed satisfactory (S) or not satisfactory (NS) for the activity or if reassessment is required.
Checklists Has the activity been answered and performed fully, as required to assess the competency of the learner?
Yes No
(Please circle)
Has sufficient evidence and information been provided by the learner for the activity?
Yes No
(Please circle)
Comments
Provide your comments here:
The learner’s performance was:
Not yet satisfactory
Satisfactory
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Activity 1E
Objective
To provide you with an opportunity to incorporate implementation and continuous improvement processes into sustainability policies.
Refer to Case Study B – Developing sustainability policies
Case Study B – Developing Sustainability Policies
H & J Accountancy and administration services are a medium-
sized, office-based company that employ 24 members of staff across a few different departments in the offices. They have a large kitchen area and shower room facilities for staff members. They work between the hours of 9am – 5pm Monday to Friday and have another branch in a nearby city that they travel to twice a week for a
meeting.
Their main business is providing accountancy and administration services to individuals, small businesses and some large companies. They use a lot of paper and ink for printers and photocopiers in order to provide prospective customers with quotes, and send out regular financial reports and other reports as requested. All of their reports follow a house style of font size 12, font style Calibri, centre alignment and arrow bullet points for lists. The majority of their work is computer-based, but they do keep a lot
of hard copies of paperwork.
They would like to minimise the impact on sustainability of all office
and transportation activities.
Using the policy points you identified and documented in Activity 1D, add additional information that explains what action can be taken to implement them and how they will be monitored for continuous improvement.
Plan for Enforcing and Tracking Sustainability Policy
1. Paper Usage Reduction:
- Strategy: Introduce a digital document management system to shift from paper to electronic documentation. Provide staff training on system usage.
- Oversight: Routinely monitor paper consumption and the adoption of electronic documents. Conduct periodic checks to ensure adherence to digital document procedures.
2. Sustainable Printing Methods:
- Strategy: Configure printers and copiers for duplex printing and draft quality by default. Educate staff on efficient printing techniques to minimize waste.
- Oversight: Regularly monitor ink and paper usage. Review printer settings and usage patterns to ensure compliance with sustainable printing norms.
3. Energy Efficiency:
- Strategy: Install energy-efficient lighting and appliances. Enforce a Page 18
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policy to power off electronics when not in use.
- Oversight: Consistently track energy usage data. Conduct energy audits to pinpoint areas for enhancement and confirm adherence to energy-saving measures.
4. Transportation Management:
- Strategy: Promote carpooling, public transit use, and telecommuting. Offer incentives for eco-friendly commuting.
- Oversight: Monitor commuting costs and carbon emissions. Administer surveys to gauge the efficacy of transportation management endeavors.
5. Waste Reduction and Recycling:
- Strategy: Establish a thorough recycling program for paper, plastic, and other recyclables. Educate staff on proper waste sorting and disposal.
- Oversight: Conduct routine waste audits to monitor recycling rates and pinpoint improvement prospects. Review waste management practices to ensure alignment with recycling policies.
Continuous Enhancement:
Regularly assess sustainability metrics and performance indicators to spot areas for advancement. Gather feedback from staff and stakeholders to evaluate the impact of sustainability measures. Periodically revise the sustainability policy to integrate new technologies and best practices. Foster a sustainability-minded culture within the organization through ongoing educational and communication initiatives.
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Activity 1E Checklist
This should be used by the trainer/assessor to document the learner’s knowledge as relevant to the unit activity. Indicate in the table below if the learner is deemed satisfactory (S) or not satisfactory (NS) for the activity or if reassessment is required.
Checklists Has the activity been answered and performed fully, as required to assess the competency of the learner?
Yes No
(Please circle)
Has sufficient evidence and information been provided by the learner for the activity?
Yes No
(Please circle)
Comments
Provide your comments here:
The learner’s performance was:
Not yet satisfactory
Satisfactory
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Activity 2A
Objective
To provide you with an opportunity to present workplace sustainability policies and implementation processes to key stakeholders.
This is a role-play activity to be conducted in a small group. Within the group, there must be the following roles:
An employee from the business who will be helping to implement the policy
A manager from the business who is responsible for signing off the policy.
Present your completed document from Activity 1E to the group. Within your presentation, make sure you:
Use language and tone appropriate to the audience
Speak clearly
Remain professional throughout
Answer any questions.
**Meeting Discussion on Execution and Oversight Strategy for Sustainability Policy**
Business Representative (Husam): "Good morning, everyone. Today, I'm
thrilled to discuss our plan for putting into action and overseeing our sustainability policy. Let's delve into the specifics."
Business Manager (Ahmad): "Absolutely, Husam. This is a pivotal step in
ensuring that our sustainability endeavors yield tangible results. Let's review each action point and strategize on how to proceed."
Husam: "Firstly, regarding the reduction of paper usage. We propose introducing a digital document management system and providing staff training. This will facilitate our transition to electronic documentation and minimize paper waste."
Ahmad: "That sounds like a robust strategy. We must ensure a seamless
transition and provide comprehensive training on the new system. Monitoring paper consumption and the adoption of electronic documentation will be crucial for gauging our progress."
Husam: "Next, sustainable printing practices. Our suggestion involves configuring printers for duplex printing and educating staff on waste reduction. Regular monitoring of ink and paper usage will help ensure compliance with sustainable printing standards."
Ahmad: "Agreed. We'll need to regularly review printer settings and offer ongoing education to our staff. Tracking consumption data will provide insights into our printing habits and highlight areas for improvement."
Husam: "Moving on to energy efficiency. Installing energy-efficient Page 21
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lighting and appliances and implementing a policy to power off devices when not in use are our proposed actions. Consistently tracking energy consumption and conducting audits will help identify areas for enhancement."
Ahmad: "Excellent. Energy efficiency is paramount to our sustainability efforts. We must ensure widespread adherence to the new policies and consistently enforce energy-saving measures."
Husam: "Regarding transportation management, we suggest promoting carpooling, public transportation, and telecommuting. Monitoring transportation expenses and conducting surveys will enable us to evaluate the effectiveness of our initiatives."
Ahmad: "A strategic approach indeed. Encouraging sustainable commuting practices not only reduces carbon emissions but also enhances employee well-being. Regularly reviewing transportation data will help us assess the impact of our efforts."
Husam: "Lastly, waste reduction and recycling. Implementing a comprehensive recycling program and educating staff on proper waste management are our proposed actions. Conducting regular waste audits will allow us to track recycling rates and identify improvement opportunities."
Ahmad: "Waste reduction is integral to minimizing our environmental impact. We must ensure thorough staff training on waste management practices and consistently enforce recycling protocols. Conducting waste audits will provide valuable insights into our progress."
Husam: "In terms of continual improvement, we propose regularly reviewing sustainability metrics, gathering feedback from staff and stakeholders, and periodically revising the sustainability policy to incorporate new technologies and best practices."
Ahmad: "Absolutely, Husam. Continual improvement is vital to the success of our sustainability efforts. We must cultivate a culture of sustainability within the organization and prioritize ongoing education and
communication."
Husam: "Thank you, Ahmad, for your insights. I'm confident that by collaborating and remaining dedicated to our sustainability objectives, we
can make a significant impact for our organization and the environment."
Ahmad: "Thank you, Husam, for your thorough analysis and recommendations. With your assistance and the commitment of our team, I believe we can effectively implement and oversee our sustainability policy."
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Activity 2A Checklist
This should be used by the trainer/assessor to document the learner’s performance as relevant to the unit activity. Indicate in the table below if the learner is deemed satisfactory (S) or not satisfactory (NS) for the activity or if reassessment is required.
Checklists Has the activity been answered and performed fully, as required to assess the competency of the learner?
Yes No
(Please circle)
Has sufficient evidence and information been provided by the learner for the activity?
Yes No
(Please circle)
Comments
Provide your comments here:
The learner’s performance was:
Not yet satisfactory
Satisfactory
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Activity 2B
Objective
To provide you with an opportunity to identify and source resources
required to implement sustainability policies.
Refer to Case Study A: Sustainability Policy for Question 1
Case Study A – Sustainability Policy
At All Things Party, we understand that businesses can have a negative impact on the environment, and we feel it is our duty to reduce our own impact where possible.
It is our policy to:
Reduce our use of energy
Reduce our water consumption
Recycle as much waste material as possible
Limit our use of paper by printing on both sides when we cannot avoid using paper, or using emails to send out correspondence
Avoid unnecessary travel
Encourage employees to car share or use alternative methods of transport into work
Purchase environmentally friendly products where possible.
1.
Identify three resources that may be required to implement the sustainability policy detailed in the case study.
Energy-saving appliances and equipment: To diminish energy usage,
All Things Party must consider procuring energy-efficient appliances like LED lighting, energy-conserving refrigerators, and HVAC systems.
Recycling resources: For efficient waste recycling, the company will need recycling receptacles, sorting machinery, and agreements with waste management firms or recycling centers to gather and handle recyclable materials.
Eco-conscious products: To adhere to the directive of acquiring environmentally sound products, the company must pinpoint suppliers or outlets offering eco-friendly party supplies, packaging materials, and office provisions.
2.
Using the internet, research sources for the resources you have identified in Question 1. Attach your findings to your workbook; these can be handwritten or printed off.
1. Energy-conserving appliances and equipment:
- Providers: Retail establishments like Bunnings Warehouse, Harvey Norman, and The Good Guys offer diverse selections of energy-saving appliances and LED lighting.
- Online Resources: Access Bunnings Warehouse at www.bunnings.com.au, Harvey Norman at www.harveynorman.com.au, and The Good Guys at www.thegoodguys.com.au for more information.
2. Recycling infrastructure:
- Providers: Many regions throughout Australia are served by local Page 24
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councils that furnish recycling bins and collection services. Private waste management enterprises such as Cleanaway and SUEZ also extend recycling solutions and collection services.
- Online Resources: Visit Cleanaway at www.cleanaway.com.au, SUEZ Australia at www.suez.com.au, or reach out to your local council to inquire about available recycling services in your vicinity.
3. Environmentally conscious products:
- Providers: Seek out eco-friendly party supplies from Australian online merchants like Biome Eco Stores or Eco Party Box. Office supplies and packaging materials are available from suppliers such as Officeworks Green and R Packaging.
- Online Resources: Explore Biome Eco Stores at www.biome.com.au, Eco Party Box at www.ecopartybox.com.au, Officeworks Green at www.officeworks.com.au/green, and R Packaging at www.rpackaging.com.au for a selection of environmentally friendly products.
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Activity 2B Checklist
This should be used by the trainer/assessor to document the learner’s knowledge as relevant to the unit activity. Indicate in the table below if the learner is deemed satisfactory (S) or not satisfactory (NS) for the activity or if reassessment is required.
Checklists Has the activity been answered and performed fully, as required to assess the competency of the learner?
Yes No
(Please circle)
Has sufficient evidence and information been provided by the learner for the activity?
Yes No
(Please circle)
Comments
Provide your comments here:
The learner’s performance was:
Not yet satisfactory
Satisfactory
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Activity 2C
Objective
To provide you with an opportunity to identify how to support implementation of workplace sustainability policies.
Explain the methods you could use to support the implementation of sustainability policies. Write your answer in no more than 150 words.
To bolster the enactment of sustainability policies, various approaches can be utilized:
1. Training and Education: Furnishing comprehensive training to staff regarding sustainability practices ensures their comprehension of the policies and their roles in execution.
2. Resource Provision: Allocating adequate resources, including funding and equipment, enables the organization to implement sustainable initiatives efficiently.
3. Collaboration and Partnerships: Engaging in partnerships with suppliers, government entities, and community organizations cultivates shared objectives and resources for sustainability endeavors.
4. Oversight and Reporting: Establishing systems for monitoring progress
and reporting sustainability metrics ensures accountability and identifies areas for enhancement.
5. Incentives and Acknowledgment: Providing incentives for sustainable behaviors and acknowledging accomplishments encourages staff to actively participate in sustainability endeavors.
Through the utilization of these approaches, organizations can effectively
bolster the implementation of sustainability policies and attain significant environmental advancements.
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Activity 2C Checklist
This should be used by the trainer/assessor to document the learner’s knowledge as relevant to the unit activity. Indicate in the table below if the learner is deemed satisfactory (S) or not satisfactory (NS) for the activity or if reassessment is required.
Checklists Has the activity been answered and performed fully, as required to assess the competency of the learner?
Yes No
(Please circle)
Has sufficient evidence and information been provided by the learner for the activity?
Yes No
(Please circle)
Comments
Provide your comments here:
The learner’s performance was:
Not yet satisfactory
Satisfactory
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Activity 2D
Objective
To provide you with an opportunity to identify how to track continuous improvements in sustainability approaches using recording systems.
List three recording systems you might use to track continuous improvements.
Three recording systems that can be utilized to monitor ongoing enhancements in sustainability endeavors include:
1. Data Management Software: Employing data management software facilitates the collection, arrangement, and examination of sustainability-
related data like energy usage, waste production, and carbon emissions. These systems can generate reports and visual representations to monitor advancement over time and pinpoint areas necessitating improvement.
2. Online Sustainability Platforms: Making use of online sustainability platforms or customized tools for businesses simplifies the tracking of sustainability metrics and benchmarks. These platforms often feature functionalities for establishing objectives, monitoring progress, and comparing against industry norms or peers.
3. Environmental Management Systems (EMS): Introducing an EMS such as ISO 14001 offers a structured framework for overseeing environmental obligations and propelling continual enhancement. EMSs typically encompass procedures for establishing goals, evaluating performance, and reviewing advancement through routine audits and management evaluations.
By employing these recording systems, organizations can efficiently monitor their sustainability performance, identify avenues for enhancement, and propel continual progression toward environmental objectives.
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Activity 2D Checklist
This should be used by the trainer/assessor to document the learner’s knowledge as relevant to the unit activity. Indicate in the table below if the learner is deemed satisfactory (S) or not satisfactory (NS) for the activity or if reassessment is required.
Checklists Has the activity been answered and performed fully, as required to assess the competency of the learner?
Yes No
(Please circle)
Has sufficient evidence and information been provided by the learner for the activity?
Yes No
(Please circle)
Comments
Provide your comments here:
The learner’s performance was:
Not yet satisfactory
Satisfactory
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Activity 3A
Objective
To provide you with an opportunity to document outcomes and provide feedback to key personnel and stakeholders.
Refer to Case Study C: Documenting outcomes – for Question 1.
Case Study C – Documenting outcomes
Met Tech developed and implemented its sustainability policies four
months ago, with their overall objective to become more environmentally
friendly in their practices and purchases within the business. Overall,
they are happy with the progress and will be continuously monitoring
each area to ensure continuous improvement.
The data collected shows the outcomes of the changes.
Principle
Action
Outcome
Reduce water consumption
New taps, fixed leaks
20% reduction
Reduce energy usage
All electrical equipment
turned off where possible
Low energy bulbs
Aircon turned up by one degree
Staff reminded to turn off equipment
30% reduction
Reduce unnecessary travel
Meeting schedule reduced
Online meetings introduced
Car sharing encouraged
One meeting a month
Training given on online meeting programs
Car share initiative set up
Sustainable purchasing
Environmentally friendly cleaning products
Recycled paper
All products replaced
Suppliers changed
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1.
Using the information detailed in the case study, prepare a short
report on the outcomes of the sustainability policies. Make sure your policy includes:
Initial objectives
The policy principles
What action has been taken
What the outcomes are.
**Summary of Sustainability Policy Results at Met Tech**
Initial Goals:
Four months ago, Met Tech established sustainability policies aimed at improving environmental practices and procurement procedures.
Policy Guidelines:
1. Decrease Water Consumption: Implement strategies to reduce water usage and address leaks.
2. Decrease Energy Usage: Minimize energy consumption via equipment
management and energy-efficient solutions.
3. Decrease Nonessential Travel: Optimize meeting schedules, introduce
online meetings, and promote carpooling to minimize travel.
4. Sustainable Procurement: Prioritize environmentally friendly products and materials in procurement practices.
Actions Taken:
1. Water Consumption Reduction: Installed new taps, repaired leaks.
2. Energy Usage Reduction: Ensured all electrical equipment is switched off when not in use, installed energy-efficient bulbs, adjusted air conditioning settings, and provided staff reminders.
3. Nonessential Travel Reduction: Streamlined meeting schedules, introduced online meetings, and encouraged carpooling through initiatives and training.
4. Sustainable Procurement: Adopted environmentally friendly cleaning products and recycled paper, and changed suppliers accordingly.
Results:
1. Water Consumption: Achieved a 20% reduction in water usage.
2. Energy Usage: Achieved a 30% reduction in energy consumption.
3. Nonessential Travel: Reduced physical meetings to one per month and successfully introduced online meeting programs and a carpool initiative.
4. Sustainable Procurement: Replaced all products with environmentally friendly alternatives and switched suppliers to align with sustainability goals.
These outcomes demonstrate Met Tech's dedication to sustainability and
their success in significantly reducing water and energy usage, minimizing nonessential travel, and transitioning to sustainable procurement practices. By consistently monitoring each area, Met Tech aims to uphold these positive outcomes and drive further enhancements in their environmental performance.
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2.
This is a role-play activity to be conducted in a small group. Within the group, there must be the following roles:
Employees from the business who will be helping to implement the policy
A manager from the business responsible for signing off the policy.
Using the information in the report you have written in Question 1, provide the feedback to the small group of key personnel and stakeholders. When giving this feedback, make sure that you:
Match the level of formality to the audience
Speak clearly and professionally
Acknowledge all input.
Feedback Session on Sustainability Policy Outcomes at Met Tech
Husam: "Good afternoon, everyone. Today, I'm excited to share the results of our sustainability policies at Met Tech. Let's talk about how our efforts have advanced our environmental objectives."
Ahmad: "Thank you, Husam. I'm eager to hear about our progress. It's crucial that we recognize our accomplishments while also pinpointing areas for further development."
Husam: "Absolutely, Ahmad. Initially, our goal was to improve environmental practices and purchases. I'm pleased to announce that we've made significant strides in this area."
Ahmad: "That's wonderful news, Husam. It demonstrates our commitment to sustainability and our ability to implement effective policies. Could you elaborate on the guiding principles behind our actions
and the specific steps we've taken?"
Husam: "Certainly, Ahmad. We focused on four main principles: reducing
water usage, energy consumption, unnecessary travel, and promoting sustainable procurement. To achieve these goals, we implemented various measures, including installing new taps, promoting carpooling, and transitioning to eco-friendly products."
Ahmad: "Excellent. It's evident that our efforts have been thorough and targeted towards producing tangible results. Now, let's discuss the outcomes. What progress have we achieved?"
Husam: "We've achieved remarkable results, Ahmad. We've reduced water consumption by 20%, energy usage by 30%, and minimized unnecessary travel to just one meeting per month. Additionally, we've fully embraced sustainable procurement practices."
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Ahmad: "That's truly impressive, Husam. It highlights the effectiveness of
our policies and the dedication of our team. I'm proud of what we've accomplished."
Husam: "Thank you, Ahmad. I must commend everyone involved in implementing these policies. Each team member has played a crucial role in our success."
Ahmad: "Absolutely, Husam. It's important to acknowledge the collective effort that has led to these positive outcomes. Looking ahead, let's continue to monitor our progress and identify opportunities for further advancement."
Husam: "Agreed, Ahmad. By maintaining our dedication to sustainability and fostering a culture of ongoing improvement, I'm confident that we'll achieve even greater success in the future."
Ahmad: "Thank you for your detailed report and insightful discussion, Husam. Let's keep working together to build on our achievements and drive positive change at Met Tech."
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Activity 3A Checklist
This should be used by the trainer/assessor to document the learner’s knowledge as relevant to the unit activity. Indicate in the table below if the learner is deemed satisfactory (S) or not satisfactory (NS) for the activity or if reassessment is required.
Checklists Has the activity been answered and performed fully, as required to assess the competency of the learner?
Yes No
(Please circle)
Has sufficient evidence and information been provided by the learner for the activity?
Yes No
(Please circle)
Comments
Provide your comments here:
The learner’s performance was:
Not yet satisfactory
Satisfactory
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Activity 3B
Objective
To provide you with an opportunity to identify trends requiring remedial action to promote continuous improvement of performance.
This activity does not require observation
1.
List three types of information that you might use to identify trends.
1. Quantitative Information: This encompasses numerical data such as sales figures, production quantities, market shares, or financial indicators. Analyzing quantitative data longitudinally can unveil recurring patterns and shifts in various facets of business performance.
2. Client Input: Collecting input from clients via surveys, testimonials, or social media channels can yield insights into evolving preferences, emerging requirements, and changing behaviors. Monitoring client feedback enables the identification of patterns in product satisfaction, service caliber, and overall client satisfaction.
3. Market Analysis: Conducting market analysis through industry reports, competitor evaluations, and trend assessments can unveil broader market tendencies, industry dynamics, and consumer inclinations. Scrutinizing market analysis outcomes aids businesses in comprehending market shifts, anticipating alterations, and adjusting their strategies correspondingly.
2.
Explain what remedial action might include. You should write your answer in no more than 150 words.
Remedial action typically involves steps taken to address and resolve issues, deficiencies, or problems identified through assessment, evaluation, or feedback. This may include implementing corrective measures to mitigate negative impacts, prevent recurrence of issues, and
enhance overall performance. Remedial actions can encompass a range of activities, including:
1. Training and Development: Offering additional training or educational opportunities to employees to address skill gaps, enhance knowledge, and boost performance in specific areas.
2. Process Enhancement: Adjusting or optimizing current processes, procedures, or workflows to streamline operations, improve efficiency, and reduce errors or inefficiencies.
3. Policy or Procedure Adjustments: Updating organizational policies, protocols, or guidelines to align with industry standards, regulatory mandates, or stakeholder expectations.
4. Resource Reallocation: Allocating extra resources, such as finances, personnel, or technology, to support remedial efforts and facilitate the implementation of corrective actions.
5. Monitoring and Assessment: Establishing mechanisms for continuous monitoring, assessment, and feedback to monitor progress, identify emerging issues, and ensure ongoing improvement over time.
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Activity 3B Checklist
This should be used by the trainer/assessor to document the learner’s knowledge as relevant to the unit activity. Indicate in the table below if the learner is deemed satisfactory (S) or not satisfactory (NS) for the activity or if reassessment is required.
Checklists Has the activity been answered and performed fully, as required to assess the competency of the learner?
Yes No
(Please circle)
Has sufficient evidence and information been provided by the learner for the activity?
Yes No
(Please circle)
Comments
Provide your comments here:
The learner’s performance was:
Not yet satisfactory
Satisfactory
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Activity 3C
Objective
To provide you with an opportunity to identify how to modify sustainability policies to incorporate improvements.
This activity does not require observation.
Briefly explain what information you would need to include when modifying sustainability policies to include improvements.
Write your answer in no more than 100 words.
Adjustments to sustainability policies should take into account the following aspects:
- Currency: Changes made since policy inception affecting its efficacy.
- Pertinence, Precision, Thoroughness: Consistency with organizational objectives and significant initiatives.
- Assimilation into Workflows: Incorporation of sustainability policies into everyday activities and reporting systems.
- Organizational Shifts: Evaluation alongside modifications in strategic planning.
- Unresolved Sustainability Matters: Recognition and incorporation of emerging issues.
- Areas of Subpar Performance: Rectifying deficiencies to mitigate risks, such as potential legal non-compliance.
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Activity 3C Checklist
This should be used by the trainer/assessor to document the learner’s knowledge as relevant to the unit activity. Indicate in the table below if the learner is deemed satisfactory (S) or not satisfactory (NS) for the activity or if reassessment is required.
Checklists Has the activity been answered and performed fully, as required to assess the competency of the learner?
Yes No
(Please circle)
Has sufficient evidence and information been provided by the learner for the activity?
Yes No
(Please circle)
Comments
Provide your comments here:
The learner’s performance was:
Not yet satisfactory
Satisfactory
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Summative Assessments answer guide
Section A: Skills Activity
Objective: To provide you with an opportunity to show you have the required skills for
this unit.
This activity will enable you to demonstrate the following skills:
Numeracy
o
interprets and uses mathematical equations to calculate numerical information relating to time durations and costs
Oral communication
o
presents information and seeks advice using language appropriate to audience
o
participates in discussions using listening and questioning to elicit the views of others and to clarify or confirm understanding
Reading
o
identifies, analyses and evaluates complex textual information to determine legislative and regulatory requirements, trends and outcomes
Writing
o
researches, plans and prepares documentation using format and language appropriate to context, organisational requirements and audience
Initiative and enterprise
o
develops, monitors and modifies organisational policies and procedures according to legislative requirements and organisation goals
Teamwork
o
selects and uses appropriate conventions and protocols when communicating with internal and external stakeholders to seek or share information
o
plays a lead role in consulting and negotiating positive outcomes with a range of stakeholders
Planning and organising
o
plans, organises and implements work activities of self and others that ensure compliance with organisational policies and procedures, and legislative requirements
o
sequences and schedules complex activities, monitors implementation, and manages relevant communication
o
uses systematic, analytical processes in relatively complex, situations, setting goals, gathering relevant information, and identifying and evaluating options against agreed criteria
o
evaluates outcomes of decisions to identify opportunities for improvement.
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Answer the activity in as much detail as possible.
Instructions to Assessor:
If the learner is unable to perform the activity in the workplace, they will need to be provided with an example workplace that they can develop a sustainability policy for. They will need access to the internet for researching their chosen area and a small group of peers for a role-play activity.
Equipment needed:
Access to the internet
Small group of peers for a role-play activity.
1.
Identify and document one area within your workplace that you can develop a sustainability policy for. If you are not in a workplace you can refer to one you are familiar with or your assessor will provide you with an example workplace.
A potential aspect of a sustainability policy involves procurement, which would delineate criteria for supplier selection grounded in environmental practices, utilization of eco-
friendly products, waste reduction, and advocacy for energy and resource efficiency. Such a policy guarantees conscientious sourcing practices and diminishes environmental repercussions across the supply chain.
2.
Using the internet, research any relevant laws, legislation, codes of conduct or regulatory requirements for the area you have chosen. Make sure you take notes and attach them to your workbook.
1. Commonwealth Procurement Rules (CPR): The CPR establishes the framework for procurement conducted by Australian Government agencies. While not solely focused on
sustainability, they include provisions encouraging the consideration of environmental factors, social responsibility, and ethical practices in procurement decisions.
2. Australian Government Sustainable Procurement Guide: The Guide offers direction on
integrating sustainability considerations into procurement procedures. It outlines principles, best practices, and tools for evaluating and managing sustainability risks in procurement operations.
3.
Environmental Protection and Biodiversity Conservation Act 1999 (EPBC Act): The EPBC Act serves as Australia's principal environmental legislation. It governs activities with potential significant environmental impacts, including procurement actions that may affect biodiversity, ecosystems, or protected species.
4.
This is a role-play activity to be conducted as part of a small group of peers. For this activity, you will discuss the area you have chosen in Question 1 and the findings from your research and get their input on how you can lessen the environmental impact. The roles to include are:
Internal stakeholder – an employee from the business
External stakeholder – a customer.
Internal Stakeholder (Employee - Ahmad): "Good morning, everyone. Today, I'd like to initiate a dialogue regarding our procurement procedures and how we can diminish our environmental footprint. Based on my research, there are several areas where we have room for enhancement."
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External Stakeholder (Customer - Husam): "Thank you for including me in this conversation. As a customer, I've become increasingly concerned about the ecological ramifications of the products I purchase. I commend your company for addressing this issue."
Ahmad: "One aspect we've identified for enhancement is the reduction of packaging waste. We could investigate options for utilizing more environmentally friendly packaging
materials or minimizing packaging altogether."
Husam: "That's a commendable suggestion. I've observed that certain companies offer products with minimal packaging, and as a consumer, I highly value this. It would definitely influence my purchasing decisions."
Ahmad: "Another aspect to consider is procuring products from suppliers with robust environmental credentials. By collaborating with suppliers who prioritize sustainability, we can ensure that our procurement practices align with our environmental objectives."
Husam: "Absolutely. As a consumer, I increasingly seek out businesses that prioritize sustainability across their supply chain. Knowing that your company is partnering with environmentally conscious suppliers would instill greater confidence in your products."
Ahmad: "Lastly, we could explore opportunities to increase the utilization of recycled materials in our products. By integrating recycled materials into our procurement processes, we can decrease our dependence on virgin resources and diminish our environmental impact."
Husam: "I fully endorse that proposal. As a customer, I'm always pleased to see companies taking steps to reduce their environmental footprint. It benefits everyone involved."
Ahmad: "Thank you for your insights, Husam. It's invaluable to hear the perspective of our customers. I believe that through collaboration, we can make significant progress towards more sustainable procurement practices."
Husam: "I couldn't agree more, Ahmad. I'm pleased to see your company taking proactive measures in this regard. I anticipate witnessing the positive outcomes of these changes."
5.
Using the information you have gathered in questions 1 to 3, develop a sustainability policy.
Within this policy, you should include:
The main principles
The actions to be taken to achieve the principles
Implementation
How it will be monitored
Any costs and timeframes.
Sustainability Policy: Procurement and Environmental Impact Mitigation
Key Principles:
1. Environmental Footprint Reduction: Prioritize procurement strategies that minimize waste, preserve resources, and advocate for sustainable sourcing practices.
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2. Supplier Accountability Promotion: Forge partnerships with suppliers dedicated to environmentally sound practices and sustainability initiatives.
3. Continuous Enhancement: Consistently assess and enhance procurement processes to align with sustainability objectives.
Initiatives:
1. Packaging Waste Reduction: Investigate eco-friendly packaging alternatives and optimize designs for recyclability.
2. Sustainable Material Sourcing: Give precedence to suppliers with environmental certifications and encourage the utilization of recycled materials.
3. Energy Efficiency Advocacy: Factor energy efficiency into procurement decisions and urge suppliers to embrace energy-saving measures.
Execution:
- Offer employee training on sustainable practices.
- Clearly communicate expectations to suppliers and collaborate on enhancement endeavors.
Monitoring:
- Monitor progress in waste reduction, recycled material usage, and supplier sustainability assessments.
- Conduct regular assessments to pinpoint areas ripe for improvement.
Budget and Timelines:
- Allocate funds for initial investments in eco-friendly materials and supplier assessments.
- Foresee long-term cost savings through reduced waste and increased energy efficiency.
- Implement changes incrementally to manage costs effectively.
6.
Evaluate the policy and identify and document any areas for improvement.
Policy Assessment:
Areas Requiring Enhancement:
1. Quantitative Measures: Incorporate measurable objectives for waste reduction and the utilization of recycled materials.
2. Supplier Collaboration: Define requirements and standards for supplier sustainability performance.
3. Staff Engagement: Foster ongoing participation and input from employees.
4. Cost-Effectiveness Analysis: Undertake a thorough evaluation to gauge financial ramifications.
Suggestions:
1. Establish Measurable Objectives: Clearly outline specific targets for waste reduction and recycling.
2. Clarify Supplier Directives: Articulate explicit expectations for supplier sustainability practices.
3. Encourage Staff Participation: Promote continual engagement in sustainability endeavors among employees.
4. Conduct Financial Analysis: Assess the financial consequences of sustainability initiatives thoroughly.
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Section A: Skills Activity Checklist
This should be used by the trainer/assessor to document the learner’s knowledge as relevant to the unit activity. Indicate in the table below if the learner is deemed satisfactory (S) or not satisfactory (NS) for the activity or if reassessment is required.
Checklists Has the activity been answered and performed fully, as required to assess the competency of the learner?
Yes No
(Please circle)
Has sufficient evidence and information been provided by the learner for the activity?
Yes No
(Please circle)
Comments
Provide your comments here:
The learner’s performance was:
Not yet satisfactory
Satisfactory
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Section B: Knowledge Activity (Q & A)
Objective: To provide you with an opportunity to show you have the required knowledge for this unit.
The answers to the following questions will enable you to demonstrate your knowledge of:
Australian and international standards relating to corporate sustainability
Environmental and sustainability legislation, regulations and codes of practice applicable to organisation
Internal and external sources of information and their use in planning and developing organisational sustainability policies and procedures
Elements required for the development of organisational sustainability policies and processes including:
o
agreed outcomes of the policy and procedures o
policy timeframes and costs o
performance indicators o
activities to be undertaken
o
assigned responsibilities
o
record keeping, review and improvement processes o
common sustainability issues with organisational systems and procedures
Typical barriers to implementing policies and procedures in an organisation and possible strategies to address them. Answer each question in as much detail as possible.
All answers will vary, but the learner should be able to answer each question competently.
1.
Briefly explain what international standards relate to corporate sustainability.
Max. 50 words.
ISO 26000 offers directives for corporate social responsibility, encompassing domains such as human rights, labor standards, environmental stewardship, and equitable operational procedures. Conversely, ISO 14001 concentrates on environmental management systems, aiding entities in mitigating their environmental footprint and attaining sustainability objectives.
2.
Explain the Australian government’s main piece of environmental legislation.
Max. 100 words.
The primary environmental law in Australia is the Environmental Protection and Biodiversity Conservation Act 1999 (EPBC Act). Its objective is to safeguard and preserve the environment and biodiversity by overseeing activities that could significantly
affect matters of national environmental importance, such as World Heritage sites, endangered species, and migratory species. The EPBC Act institutes procedures for evaluating and authorizing activities, instituting conservation measures, and ensuring adherence to environmental regulations.
3.
What environmental legislation applies to your state or territory?
In New South Wales (NSW), environmental legislation comprises:
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1. Environmental Planning and Assessment Act 1979 (EP&A Act): Oversees land use planning and development, encompassing environmental impact assessments and development approvals.
2. Protection of the Environment Operations Act 1997 (POEO Act): Governs activities with potential environmental consequences, such as pollution, waste management, and the remediation of contaminated land.
3. Biodiversity Conservation Act 2016: Concentrates on preserving biodiversity, including
endangered species and ecosystems, and regulates activities that could affect biodiversity.
4. National Parks and Wildlife Act 1974: Administers national parks, nature reserves, and
wildlife preservation in NSW.
In Sydney specifically, these statutes operate alongside local government regulations and planning measures to address environmental concerns within the city.
4.
List two types of internal sources of information.
1. Company Records and Reports
2. Employee Feedback and Surveys
5.
List two types of external sources of information.
1. Industry Publications and Research
2. Government Regulations and Guidelines
6.
Briefly explain how using internal and external information helps to plan and develop sustainability policies and procedures.
Max. 75 words.
1. Organizational Documentation: Reviewing financial reports, operational data, and prior
sustainability endeavors yields understanding of present-day practices.
2. Staff Input: Soliciting feedback via surveys or suggestion boxes provides viewpoints on sustainability practices and potential areas for enhancement.
3. Sector Publications: Staying updated on research and reports provides understanding of evolving trends and optimal methods.
4. Regulatory Oversight: Monitoring regulations guarantees adherence and guides policy
formulation.
7.
What methods can you use to analyse information?
Max. 75 words.
To analyze gathered information effectively, I employ several methods:
1. Thematic Analysis.
2. Quantitative Analysis.
3. Qualitative Analysis.
4. Content Analysis.
5. Comparative Analysis.
6. Network Analysis.
7. Sentiment Analysis.
8. Discourse Analysis.
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These methods can be used individually or combined, depending on the nature of the data and the research objectives.
8.
How might you determine the timeframes and costs of the policies?
Max. 75 words.
To ascertain the timeframes and expenses associated with sustainability policies, I would
conduct a comprehensive evaluation of the proposed measures. This entails assessing factors like the complexity of implementation, resource demands, and dependencies among projects. It involves consulting pertinent stakeholders, scrutinizing historical data, and estimating the duration and costs linked with each initiative. Furthermore, I would establish regular monitoring and review procedures to monitor advancement and make adjustments to timelines and budgets as necessary.
9.
Explain what performance indicators you might use to track progress.
Max. 75 words.
Key performance indicators used to monitor advancement in sustainability endeavors might encompass measurements like energy consumption, water usage, waste generation, greenhouse gas emissions, and attainment of sustainability objectives. Additional metrics could evaluate the uptake of sustainable methods, staff involvement, supplier conformity with sustainability standards, and stakeholder contentment. These benchmarks furnish tangible gauges of sustainability achievements and aid in appraising
the efficacy of policies and endeavors across time.
10. List three things the implementation plan needs to establish.
1. Explicit Goals and Objectives: Precisely outlined aims and targets for sustainability endeavors, delineating the organization's aspirations within designated time frames.
2. Allocation of Duties and Responsibilities: Assignment of specific duties and roles to individuals or groups engaged in executing the initiatives, clarifying accountability for each task and element of the strategy.
3. Schedule and Milestones: Elaborate scheduling incorporating milestones and target dates for each step or stage of implementation, guaranteeing oversight of progress and adherence to deadlines.
11. List two records a business might have to keep by law.
1. Financial Records: Businesses are often legally required to maintain accurate financial
records, including income statements, balance sheets, cash flow statements, and tax records, to comply with tax laws and financial reporting regulations.
2. Employee Records: Businesses must keep records related to their employees, including payroll records, employment contracts, timesheets, leave records, and documentation related to workplace health and safety, to comply with employment laws and regulations.
12. Briefly explain the most widely used continuous improvement model.
Max. 75 words.
The most commonly utilized model for continuous improvement is the Plan-Do-Check-Act (PDCA) cycle, alternatively recognized as the Deming Cycle or Shewhart Cycle. It comprises
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(assess outcomes against goals), and Act (take action based on the assessment to enhance
or standardize procedures). The PDCA cycle fosters iterative enhancement and continual learning within organizations.
13. Explain the sustainability issues and barriers you might face.
Max. 75 words.
Sustainability concerns might encompass resource depletion, pollution, climate change, and social inequality. Challenges hindering sustainability endeavors could involve insufficient awareness or dedication, financial limitations, regulatory obstacles, conflicting
agendas, and reluctance to embrace change. Surmounting these obstacles entails proactive steps like involving stakeholders, investing in sustainable technologies, offering
policy incentives, and fostering a cultural shift towards sustainability-oriented behaviors.
14. Explain the action you could take to address any barriers to implementing policies
and procedures.
Max. 75 words.
To overcome obstacles in implementing policies and procedures, I propose the following steps:
1. Identification of Barriers: Conduct a thorough assessment to pinpoint the precise obstacles impeding implementation, whether it's resource shortages or resistance to change.
2. Solution Development: Engage stakeholders in brainstorming sessions to craft innovative solutions customized to tackle each obstacle efficiently.
3. Resource Allocation: Allocate essential resources, such as finances, training programs, and assistance, to surmount barriers and foster smooth implementation.
4. Progress Monitoring: Implement a system for ongoing monitoring of progress, allowing for timely adjustments to strategies to ensure effective implementation and address any emerging obstacles.
1.
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Section B: Knowledge Activity (Q&A) Checklist This should be used by the trainer/assessor to document the learner’s knowledge as relevant to the unit activity. Indicate in the table below if the learner is deemed satisfactory (S) or not satisfactory (NS) for the activity or if reassessment is required.
Checklists Has the activity been answered and performed fully, as required to assess the competency of the learner?
Yes No
(Please circle)
Has sufficient evidence and information been provided by the learner for the activity?
Yes No
(Please circle)
Comments
Provide your comments here:
The learner’s performance was:
Not yet satisfactory
Satisfactory
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Section C: Performance Activity
Objective: To provide you with an opportunity to demonstrate the required performance elements for this unit.
This activity will enable you to demonstrate the following performance evidence:
Develop and implement workplace policies and procedures for sustainability on at least one occasion, including:
o
implementing sustainability policy and procedures into wider organisational policies and procedures
o
consulting and communicating with relevant stakeholders to generate engagement with sustainability policy development, implementation and continuous improvement.
Answer the activity in as much detail as possible.
Instructions to Assessor:
If the learner is not in a workplace and does not have one to refer to, they will need to be provided with a sample workplace which they can use to base a sustainability policy on.
They will need a small group of peers to discuss the policy with, and provide feedback to.
1.
Identify an area of the workplace to develop a sustainability policy for. If you do not have a workplace, you can refer to one you are familiar with, or your assessor will provide you with an example workplace. Within this task, you must:
Discuss the development of the policy with a group of peers to gain ideas and information
Include any relevant laws, legislation or codes of practice
Develop the principles and actions required to meet the objectives
Identify and source the resources required for implementation
Implement the policy
Develop and monitor continuous improvement methods
Identify any trends requiring remedial action.
Let's concentrate on crafting a comprehensive sustainability policy tailored specifically for waste management within our workplace.
Collaboration with Colleagues:
We'll engage with our peers to tap into their insights and suggestions regarding how we can enhance our waste management protocols. This collaborative effort may involve brainstorming sessions, surveys, or focus groups to gain a deeper understanding of existing challenges and potential solutions.
Adherence to Legal Requirements:
We'll conduct thorough research to ensure strict compliance with pertinent environmental legislation, regulations, and industry standards governing waste management practices in Page 50
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our locality. This entails familiarizing ourselves with waste disposal guidelines, recycling mandates, and environmental protection statutes.
Policy Principles and Initiatives:
1. Waste Reduction Strategies: We'll institute measures aimed at curbing waste generation through the efficient utilization of resources and the implementation of waste reduction techniques.
2. Recycling and Sorting: Establishing a comprehensive recycling regimen and promoting proper waste segregation to optimize recycling efficiency.
3. Waste Minimization Tactics: Exploring avenues for minimizing waste output, such as composting, reuse, and repurposing initiatives.
4. Education and Awareness Programs: Offering informative training sessions and awareness campaigns to educate staff members on the importance of sound waste management practices and encourage active participation.
5. Monitoring and Reporting Mechanisms: Implementing systems to track waste generation, monitor recycling rates, and ensure adherence to waste management protocols.
Required Resources:
- Provision of recycling bins and segregation containers.
- Development and dissemination of educational materials and training sessions.
- Collaboration with waste management service providers for effective recycling and waste disposal solutions.
Policy Rollout:
We'll introduce the waste management policy through various channels, including staff meetings, training sessions, and written communications. Clear guidelines and procedures will be established to ensure consistent policy implementation across all departments.
Continuous Enhancement:
Regular monitoring and evaluation processes will be implemented to gauge progress and pinpoint areas for improvement. We'll actively seek feedback from both employees and stakeholders to evaluate policy effectiveness and identify any emerging trends or challenges.
Addressing Detrimental Trends:
Should we observe unfavorable trends such as escalating waste generation or diminishing recycling rates, prompt action will be taken to reassess our waste management strategies. This may involve additional training initiatives, policy refinements, or the introduction of new measures to address identified issues.
By adhering to these steps, our objective is to create and enforce a robust sustainability policy for waste management within our workplace, thereby ensuring regulatory compliance, reducing environmental impact, and fostering a culture of sustainability among our workforce.
2.
Write a short report documenting the outcomes of the sustainability policies. Write
your answer in no more than 150 words.
The sustainability initiatives integrated into our workplace have yielded remarkable positive outcomes. Since their implementation, we've witnessed a notable decrease in our environmental impact, particularly evident in reduced waste generation, energy consumption, and carbon emissions. Through initiatives promoting recycling, the adoption of energy-efficient practices, and the cultivation of sustainable habits among our staff, we've achieved tangible results in diminishing resource usage and mitigating greenhouse gas emissions. Moreover, these policies have nurtured a culture of Page 51
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environmental consciousness and corporate accountability within our organization, fostering heightened employee engagement and contentment. Looking ahead, we are steadfast in our commitment to monitoring and continually enhancing our sustainability endeavors, further contributing to the advancement of a greener and more sustainable future.
3.
This is a role-play activity in which you will need to provide feedback on the outcomes you documented in Question 2 to key personnel and stakeholders. You should make sure that you use language appropriate to the audience and acknowledge all input.
The roles include:
An employee from the business
A manager from the business.
Employee from the Business (Husam): "I'm truly impressed by the results we've achieved through our sustainability policies. The reductions in waste and energy usage are quite remarkable. It's rewarding to witness our efforts making a tangible impact."
Manager from the Business (Ahmad): "Absolutely, Husam. Your feedback means a lot. It's evident that everyone's dedication to sustainability has paid off. I want to express my gratitude to each of you for your commitment to these initiatives. Not only have we improved our environmental footprint, but we've also strengthened our workplace culture in the process."
Husam: "I couldn't agree more, Ahmad. It's been inspiring to witness the collective effort our team has put into driving these changes. I believe we can leverage this momentum to set even more ambitious sustainability goals moving forward."
Ahmad: "Indeed, Husam. I'm optimistic about the possibilities for further improvement, and I'm eager to see where our journey takes us next. Let's continue our dialogue and collaborate towards advancing a more sustainable future for our organization."
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Section C: Performance Activity Checklist
This should be used by the trainer/assessor to document the learner’s knowledge as relevant to the unit activity. Indicate in the table below if the learner is deemed satisfactory (S) or not satisfactory (NS) for the activity or if reassessment is required.
Checklists Has the activity been answered and performed fully, as required to assess the competency of the learner?
Yes No
(Please circle)
Has sufficient evidence and information been provided by the learner for the activity?
Yes No
(Please circle)
Comments
Provide your comments here:
The learner’s performance was:
Not yet satisfactory
Satisfactory
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Competency record to be completed by assessor
This should be used by the trainer/assessor to document the learner’s skills, knowledge and
performance as relevant to the overall unit. Indicate in the table below if the learner is
deemed competent or not yet competent for the unit or if reassessment is required.
Learner’s name
Ahmad Soboh
Assessor’s name
Ertajul Noorani
Unit of Competence
(Code and Title)
BSBSUS511 - Develop workplace policies and procedures for sustainability
Date
28.04.2024
Has the learner completed all required assessments to a satisfactory standard?
Yes No
(Please circle)
Has sufficient evidence and information been provided by the learner to prove their competency across the entire unit?
Yes No
(Please circle)
Learner is deemed:
Not yet competent
Competent
Comments from trainer/assessor:
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