ACC 350 Module Two Assignment Template

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The Osceola County School for the Arts *

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350

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Accounting

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Apr 3, 2024

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docx

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ACC 350 Module Two Assignment Template Quality Site Requirements (QSR) Scenario 1/1 Certification covers the correct quality site required in this scenario. QSR 1 states that each volunteer must complete the credentials by taking the IRS electronic tests through Link & Learn Taxes. Furthermore, the certification tests must be passed with a score of 80% or better. The volunteer has two opportunities to pass the test. In this example, the tax preparer handled the problem incorrectly. She may have had good intentions and was trying to help a friend, but taking the test on her behalf was unethical. The friend's inability to pass the test, and the tax preparer taking it for her to earn a passing mark, could have unfavorable consequences when working at the VITA location. This could lead to incorrect refunds being prepared, jeopardizing the community's trust in the site. Exchanges Scenario 2/1 For this scenario, the relevant quality site need is determined by the volunteer agreement. The volunteer standards of conduct agreement, Form 13615, explicitly states in VSC #2 that volunteers are not permitted to receive cash, solicit donations, or accept refund payments from consumers for federal or state tax returns. In this case, the taxpayer wanted to express her appreciation for the excellent treatment she had at the VITA site, and she even mentions that in their culture, refusing a present is considered impolite. The tax preparer accepted the donation,

which was wrong. The tax preparer should have informed the taxpayer that while he respects their culture, he cannot accept payment for services performed. If the taxpayer insisted, he could recommend donuts or cookies for the VITA website. If the taxpayer desires to make a cash donation, the tax preparer should direct them to the appropriate website or contact the site coordinator. Solicitations Scenario 3/1 In this scenario, the volunteer agreement governs the correct quality site requirement. The volunteer standards of conduct agreement, Form 13615, states in VSC #3 that volunteers must not solicit business from the taxpayers they assist or use the information they learned about the taxpayers (their information) for any direct or indirect personal benefit for themselves or any other specific individual. In this situation, the tax preparer noted the taxpayer lacked life insurance and gave him one of her business cards. When she is not volunteering, the tax preparer reminds the taxpayer that she sells insurance and asks the taxpayer to contact her for a good rate. The tax preparer violated VSC #3 by seeking taxpayer information for the benefit of her insurance job, which is not allowed as a VITA volunteer. Inaccuracies Scenario 4/1 In this particular scenario, the correct quality site need is determined by the admission and interview process, as well as the volunteer agreement. As part of the intake and interview process, the tax preparer must ensure that the taxpayer provides all supporting documentation,

such as W-2s, 1099s, and 1095s. The volunteer standards of conduct agreement, Form 13615, states in VSC #4 that volunteers shall not intentionally prepare false returns. In this case, the taxpayer states that they were still waiting for their W-2 for their part-time employment but did not want to wait any longer to submit their return. The volunteer records this on the intake form and proceeds to prepare the return. The tax preparer further informed the taxpayer that this was not a major issue because the taxpayer may file an updated return at a later date. The tax preparer handled the matter poorly and should have stopped after first reviewing the intake form. The taxpayer was not completely prepared to file their taxes. Disreputable Behavior Scenario 5/1 For such a scenario, the relevant quality site need is determined by the volunteer agreement. The volunteer standards of conduct agreement, Form 13615, states under VSC # 5 that volunteers must not engage in criminal, infamous, dishonest, notoriously shameful, or any other conduct that is thought to have a negative impact on the VITA/TCE program. In this instance, a tax preparer got involved in violence at a rally and then went to the VITA site the next day to volunteer. The volunteer should speak with the site coordinator about what happened, especially because the news cited his name as the originator of the violence, and the coordinator should take the appropriate measures, such as reporting the incident. While the rally had nothing to do with the VITA site or the people it serves, this incident may have a negative influence on the site. Professional Courtesy Scenario 6/1

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In this case, the correct quality site need is determined through the volunteer agreement and intake/interview procedure. One aspect of the intake/interview process is to explain to the taxpayer the tax preparation procedure. According to VSC agreement #6, each volunteer must treat all taxpayers with professionalism, courtesy, and respect. In this scenario, the tax preparer is having a bad day and blames it on the taxpayer. Instead of providing a clear explanation of the process, the taxpayer is told to figure it out on their own. The taxpayer was not treated fairly. This circumstance could have a negative influence on the site. The taxpayer may choose to go to another site or just do not file at all because they are unsure what to do. That is why they came to the website in the first place. The tax preparer should have taken a few minutes to gather her thoughts before assisting this taxpayer.

ACC 350 Module Two Assignment Template

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