Ch03Data

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School

University of Pennsylvania *

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397

Subject

Accounting

Date

Feb 20, 2024

Type

xlsx

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12

Uploaded by MasterDinosaurMaster604

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Problem 3-1 Costbusters Company Total Sales $1,229,800 $746,880 $1,117,700 Costs as % of Sales 24 19 15 % of Quality Costs by Product Product A Product B Product C External failure 35% 22% 8% Internal failure 52% 29% 24% Appraisal 10% 38% 38% Prevention 3% 11% 30%
Problem 3-2 Great Press Printing Company Cost Element Amount Customer complaint remakes $27,000 Printing plate revisions 28,000 Quality improvement projects 13,000 Gauging 100,000 Other waste 38,000 Correction of typographical errors 210,000 Proofreading 450,000 Quality planning 56,000 Press downtime 285,000 Bindery waste 51,000 Checking and inspection 42,000 Customer complaint remakes $27,000 Printing plate revisions 28,000
Problem 3-3 Quality Camping Goods, Inc. Cost Element $ Amount Checking outbound boxes for errors 603500 Quality planning 8500 Downtime due to conveyor/computer problems 344250 Packaging waste 63750 Incoming product inspection 51000 Customer complaint rework 34000 Correcting erroneous orders before shipping 34000 Quality training of associates 25500 Quality improvement projects 17000 Other waste 46750 Correction of typographical errors--pick tickets 8500
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Problem 3-4 Puragua Corporation Cost Element $ Amount Scrap costs 200000 Quality audits 10000 Laboratory support 20000 Customer returned goods 63700 Reinspection-retesting for calibration 40000 Warranty claims 34000 Purchased materials reject costs 34000 Quality training of associates 27500 Customer user surveys 17000 Measurement equipment purchases 46800 Design corrective action 12000 Customer penalties-late shipments 55000 Rework costs 150000 Supplier rating 15000 Total 725000
Problem 3-5 Basawas Paper Converters Category $Annual Loss Rank Category Downtime 23,000 1 Rejected paper Testing costs 12,000 2 Customer compla Rejected paper 300,000 3 Odd lot Odd lot 56,000 4 High material cos Excess inspection 16,000 5 Downtime Customer complaints 84,000 6 Excess inspectio High material costs 32,000 7 Testing costs Quality improvement training 7,000 8 Quality improvem Total 530,000
Annual loss Frequency Cumulative Frequency 300,000 57% 57% 84,000 16% 72% 56,000 11% 83% 32,000 6% 89% 23,000 4% 93% 16,000 3% 96% 12,000 2% 99% 7,000 1% 100% Rejecte d paper Cus tomer complai nt s Odd lo t Hi gh m aterial costs - 50,000 100,000 150,000 200,000 250,000 300,000 Annua
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Downtime Ex c ess ins pec tion Te s tin g c osts Qual i ty improvement train in g al loss
Problem 3-6 Nebulas Software Venders Category $Annual Loss Rank Rework costs 25000 1 Rejected modules 80000 2 Rejected subprograms 148000 3 Inspection costs (extra)—incoming 16000 4 Inspection costs (extra)—outgoing 24000 5 Customer dissatisfaction 290000 6 Training and system improvement costs 55000 7 System downtime 112000 8 Total 750000
Category Annual Loss $ Frequency Cumulative Frequency Customer dissatisfaction 290,000 39% 39% Rejected subprograms 148,000 20% 58% System downtime 112,000 15% 73% Rejected modules 80,000 11% 84% Training and system improvemen 55,000 7% 91% Rework costs 25,000 3% 95% Inspection costs (extra)—outgoin 24,000 3% 98% Inspection costs (extra)—incomin 16,000 2% 100%
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Problem 3-7 Shazam Modular Manufacturers, Inc. Category $Annual Loss Customer returns 99750 Inspection costs – outgoing 29500 Inspection costs – incoming 12500 Workstation downtime 41250 Training/system improvement 25000 Rework costs 42000 Totals 250000
Problem 3-8 International Fabrica, Inc. Quarterly Costs (($ Thousands) 1 2 3 4 External failure 252.72 187.38 128.52 115.74 Internal failure 421.38 335.16 255.96 149.76 Appraisal 174.78 204.93 246.96 239.58 Prevention 25.56 26.28 45.18 72.18 Total quality costs 874.4 753.8 676.6 577.3 Total sales 3708.0 3785.4 4008.6 3695.4
Problem 3-9 Loire Valley Wine Co. Quarterly Cost $Thousands) 1 2 3 4 External failure 1,400 900 950 530 Internal failure 1,700 1,925 1,250 900 Appraisal 900 1,100 1,350 700 Prevention 400 600 900 1,100 Total Quality Cost 4,400 4,525 4,450 3,230 Total Labor Cost 18,000 17,500 20,500 17,200
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