Management (14th Edition)
14th Edition
ISBN: 9780134527604
Author: Stephen P. Robbins, Mary A. Coulter
Publisher: PEARSON
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Question
Chapter P5, Problem 9DQ
Summary Introduction
Interpretation:
Employees’ need for being respected and valued, how Sbucks respects and values its partners (employees) and the impact it has on employee relationships.
Concept introduction:
Employees are considered to be the heart and soul of the business. The company makes every effort in keeping the employees satisfied so that they can assure positive employee relationships that will lead towards employee retention as well as new employee attraction.
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